[AEON HAI PHONG] DIVISION LEADER HOME APPLIANCE -MULTIMEDIA (TRƯỞNG QUẦY ĐIỆN MÁY)

I. JOB DESCRIPTION

1. Operations duties
   – Supervise Group Leader(s) and General Staff to ensure operations smoothly
   – Order stock directly with Suppliers and receive stock from MMD.
   – Verify and approve inventory orders raised by Group Leader(s).
   – Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
   – Support Foodline with monthly Stock Take as directed by supervisor. 
   – Check and verify variances in stock & sales figures after Stock Take and make reports to Line Manager.
   – Execute store opening & closing as directed by supervisor.
2. Customer service
   – Provide good customer service to encourage “plus selling”. Be polite and listen alternatively to customer needs.
   – Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
   – Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
3. Sales and Profits
   – Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
   – Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
   – Overall plan and supervise the execution of promotion schemes.
   – Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
   – Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
4. Manpower management
   – Plan Monthly Division’s duty roster and manpower schedule.
   – Ensure sufficient manpower during business in ad-hoc situations.
   – Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
   – Approve duty roster, shift plan raised by Group Leader(s).
   – Be responsible for Group Leader(s) and General Staff’s performance.
   – Take part in recruitment & selection activities for Division’s staffing.
   – Motivate, training and develop staff in order to encourage their professional development.
   – Identify potential staff for succession planning purposes.
   – Build and promote team work spirit.
5. Rules and Regulations
   – Follow all working procedures, the company’s policies, rules and regulations.
   – Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
6. Other duties as assigned by direct Line Manager and Store Manager.

II. JOB REQUIREMENTS

• University degree.
• At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs.
• Good communication, problem solving and leadership skills
• Good presentation and sales skill
• Computer literate (Word, Excel & Powerpoint).
• Ability to communicate in English (verbal & written).
• Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn

Tel: 0225.6288.512 (Ext 610)