[BD – CANARY] OMNI CHANNEL LINE MANAGER

Văn Phòng Chính (30 đường Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, Tp.Hồ Chí Minh.)
Aeon Bình Dương Canary (Số 01 Đại Lộ Bình Dương, Khu phố Bình Giao, Phường Thuận Giao, Thị xã Thuận An, Tỉnh Bình Dương )

MAIN DUTIES:

1. Online sale management

– To develop and mornitor key performance indicators ( Orders, Sales, Stock, price, …..)

– Assign, guide and supervise staff for planning, implementing and evaluating the results to ensure that all activities are operated well and on schedule.

– Oversee the resolution of any arising issues orders, system, app

– To work with related department for product content, promotion program & Media supprt for sale online promoting.

– Synthesize, analyze and report business results by program, week, month, quarter.

– To Understand online market, sale strend and customer behavior to provide suitable products for increasing sales.

– Make the sale plan base on MD’s plan, Operation Plan to achieve the target

– Analyze customer complaints to come up with solutions to bring customers satisfaction

– Propose plans to improve department, survey competitor & consumer shopping behavior

2. Cash Management

– Ensure money and documents are collected in full, exactly, on time and according to the process

– Provide solutions to ensure that debts and receivable documents are tracked in a timely manner to limit losses

3. Manpower management

– Plan Monthly Division’s duty roster and manpower schedule

– Make solution for sufficient manpower during business in ad-hoc situations

– Identify and reduce unnecessary tasks to increase staff productivity

– Take part in recruitment & selection activities for Division’s staffing

– Motivate, training and develop staff in order to encourage their professional development

– Identify potential staff for succession planning purposes

– Build and promote team work spirit

4. Expense control

– Provide solutions to optimize resources and increase productivities

– Provide tools to optimize delivery costs

– Focast and make the guidance for tool and equipment for reasonable using

5. Other duties

– Opening & closing Store

– Monitor all activities in store to ensure that store work as normal

– Other tasks or responsibilities as assigned by Store Manager

REQUIREMENTS:

– University degree

– Prefer 3 years experience as the same position

– Good communication skill

– Good command of verbal English

– Have a polite, tactful and friendly attitude

– Have good understanding of the needs of customers

– Service orientation

– Ability to solve practical problems and deal with difficult situations

Working location: Số 01 Đại lộ Bình Dương, Khu phố Bình Giao, Phường Thuận Giao, Thành phố Thuận An, Tỉnh Bình Dương

Working location: Shift

Contact: Ms. Phương – minhphuong.vu@aeon.com.vn

Job Overview

Thông tin cơ bản của vị trí tuyển dụng

Expires in 33 ngày
Job posting date 11/09/2024
Rank Omni Channel, Omni channel manager
Number of people 1
Language Presentation Profile Tiếng Anh

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