[HANOI OFFICE] Training Executive

Roles and Responsibilities:

1 . Conduct Training Need Analysis (TNA)

– Determine necessary training demand with other Depts.

– Continuously improve TNA process to meet increasing workload and complex situation.

– Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.

– Get exposed to operation working environment daily, weekly & monthly to measure effectiveness of training activities & implement TNA

2 . Prepare lessons

– Meet and work with other Depts. to identify the needs and execute training events.

– Design staff training programs based on company’s and employees’ needs.

– Develop teaching full set of training materials, including Training Slides, Training Outline, Training Guideline, Test

– Plan, organize, and implement a range of training activities.

– Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.

-Transfer training content to e-learning system”

3 . Organize training courses

– Coordinate with Admin Dept. to make necessary logistics preparation for training (room , facilities, equipment, stationaries, etc.).

– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.

– Plan, get and manage training budget.

– Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.

– Hold meetings and presentations on learning material.

– Train new hires and conduct orientation sessions to assess level of skills.

– Oversee the quality of training sessions run by external vendors and trainers.

4 . Evaluate training courses

– Evaluate training effectiveness and report to higher management.

– Develop, improve and redesign the quality and contents of training programs in order to enhance employee’s skills if needed.

– Conduct Grade G1, G2 tests to support the evaluation of their performance.

– Be responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors

– Continuously initiate improvement to enhance training efficiency and effectiveness”

5 . Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide subordinates to follow the rules and regulations.”

6 . Other duties

– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.

– Other tasks or responsibilities as assigned by Academy Manager.

Requirements: 

1. University degree.

2. Minimum 03 years of training experience.

3. Good knowledge of spoken and written English.

4. Computer literate: Word, Excel, PowerPoint, Outlook and Internet.

5. Strong communication skills, especially public speaking and presentation

6. Organization skill & good adaptability

Preferred skills:

1. Positive thinking and humble

2. Good problem solving skill.

3. Strong time management and teamwork skills.

4. Polite, tactful and friendly attitude.