[HCMC] PRODUCT CONTENT OFFICER – E-COMMERCE

Key responsibilities:

A Product Content Officer is responsible for building up English site contents, product & function description on web (AeonEshop.com)

1. Product content management

• Check product register certificates & advertising licenses
• Upload product’s information on web when documents are approved
• Manage support content team to upload on time as required 
• Update promotion information daily, weekly or monthly
• Translate product information from Vietnamese to English
• Put relevant products on the right category menu
• Provide product service via tele-sales
• Customer service before & after sales supporting
• Optimize product name keywords for searching from Google
• Shorten product web link
• Verify all tasks as above and have responsibility to report to Manager

2. Sales supporting

• Product service providing via telesales
• Customer service before & after sales supporting Delivery order issuing
• Perform tracking/checking & update order status from customer information/from sales update
• Product stock checking via system, and order transferring at the available stock
• Order transferring to deliverers
• Sales event outside (activation) supporting

3. Rules and Regulations

• Follow guidance and instruction from Ecommerce department & management
• Follow company’s policies, rules and regulations.
• Follow all task deadline.

4. Other duties

• Other tasks or responsibilities as assigned by E-commerce Manager.

Job Requirements:

• Bachelor’s Degree
• Good at English, IELTS score at least 6.5
• Fast computer typing speed of data input
• Know how to use computer (Word, Excel) & Product V-look up

If you are interested in this position, please send your CV to Ms. Kim Anh: lekimanh.vu@aeon.com.vn