[HCMC] SALES EXECUTIVE (LOGISTICS COORDINATOR) – E-COMMERCE

Văn Phòng Chính (30 Bờ Bao Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, Tp.Hồ Chí Minh.)

Key responsibilities:

 

  1. Responsible for hand over to delivery
  • Handover to delivery
  • When order is scanned, get full inform customer (name, phone, address…), amount COD (if need) which are sold to the customers, load them, and deliver them to their addresses.
  • Good arrangement by supplier delivery and time cut off each delivery effective
  • Responsibility number order actually to handover to delivery, make sure 100% order will handover after scan sales.
  • Received daily report from supplier’s delivery and follow to push them until successful to delivery to customer.
  • You will be in charge of making sure that the orders are complete and correct after handover to delivery.
  • To continuously optimize order processing process, monitor delivering services and handle return, refund, exchange requests from customers properly (if need)
  • Monthly report comparison by supplier about service, fee delivery…

 

  1. Expense Control (material)
  • Manage delivery Expense and service as well

 

  1. Customer service
  • Cross check with order status cancellation from delivery suppliers provide call to customers if need
  • Decreasing % cancellation after handover to delivery
  • Escalate of all problems/complains to assure they are satisfactory resolved
  • Update all related issues regarding the orders for further coordinating with customer

 

Job Requirements:

  • Graduated University /College (Business administration)
  • At least 3 year-experience in same position
  • This job requires exceptional organizational and time management skills
  • Prefer having experience working for retail, e-commerce platform or logistic
  • Microsoft Office skill required
  • Intermediate English
  • Strong organizational communication & listening skills
  • Strong can-do attitude & problem-solving skills
  • Strong team-work and interpersonal skills

If you are interested in this position, please send your CV to Ms.Thao: thao.tran@aeon.com.vn

Từ khoá:

Coordinator E-Commerce

Job Overview

Thông tin cơ bản của vị trí tuyển dụng

News has expired
Job posting date 28/10/2021
Rank Executive
Number of people 1
Language Presentation Profile Tiếng Anh

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