[LONG BIEN] Cashier Manager

AEON VIETNAM - CHI NHÁNH LONG BIÊN (Số 27 đường Cổ Linh, Phường Long Biên, Quận Long Biên, Thành Phố Hà Nội)

Key Responsibilities:

  1. Customer Services
    – Provide customer service by greeting and assisting customers.
    – Get information, answer customers’ questions, and provide information on store, promotion and its merchandise to customers.
    – Resolve customers and staffs complaints, conflicts or concerns related to cashiering procedures & activities.
    – Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
  2. Cashiering activities
    – Safeguard and control all forms of money such as: cash, gift vouchers, coupons & stamps in accordance with company policies.
    – Ensure all Point of Sale (POS) machines, tools and equipment are well maintained and in good working condition.
    – Be aware of and effectively communicate the following to Cashier staff in daily briefing session:
    + current sales promotions
    + any update in cashiering procedures, store security practices
    – Investigate and correct errors made at the cash registers in a timely manner.
    – Assist Chief Cashier (if necessary) in coordinating with Merchandising Dept. and other Store Operation Departments to ensure that merchandises are correctly priced and displayed in adequate quantity and good quality.
    – Identify cashier’s performance issues (if any); develop plans to enhance overall cashier performance and work towards the plan.

  3. 5S
    Overall supervise on house-keeping duties to ensure cleanliness and tidiness at Cashier Counters

  4. Manpower Management
    – Optimize people productivity by manpower planning and implementation to achieve target and maximum       productivity.
    – Ensure efficient leadership to direct the Line/Department towards Company’s business strategies.
    – Monitor subordinates’ attendance and attire.
    – Approve duty roster, shift plan raised by subordinates.
    – Be responsible for subordinates’ performance.
    – Take part in recruitment & selection activities for Line/Department’s staffing.
    – Motivate, train & develop staff in order to encourage their professional development.
    – Identify potential staff for succession planning purposes.
    – Build and promote team work spirit

  5. Rules and Regulations

         – Follow all working procedures, the company’s policies, rules and regulations.

         – Check, monitor, remind and guide all subordinate to follow the rules and regulations.

  1. Other duties

         Other tasks or responsibilities as assigned by Store Manager or Senior General Manager – Merchandising

Job Requirements:

* Qualifications & Experience:
– University graduate.
– At least 5 years of experience, including 2 years experience as Cashier Manager or 3 years of experience as Chief Cashier in Supermarkets/Shopping centers.

* Knowledge, Skills & Behaviors:
– Fluency in Vietnamese and English languages (both written and oral).
– Computer literacy: Word, Excel, Power Point.
– Strong counting and calculation skills are required.
– Customer service skills: Customer service minded.
– Team work skill: Actively promote team work.
– Leadership: Acting leadership by example.
– Persuasion: Ability to persuade others in specific situations.
– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.
– Good planning skill, especially regarding to manpower.

* Other requirements:
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn


Job Overview

Thông tin cơ bản của vị trí tuyển dụng

News has expired
Job posting date 26/08/2021
Rank Trưởng phòng, Manager
Number of people 1
Language Presentation Profile Tiếng Việt, Tiếng Anh

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