SALE OPERATION DEPUTY MANAGER (ESHOP – ECOMMERCE)

AEON Tân Phú Celadon (30 Bờ Bao Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, TP. Hồ Chí Minh)
Văn Phòng Chính (30 Bờ Bao Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, Tp.Hồ Chí Minh.)

We are hiring Sale Operation Deputy Manager (Phó phòng vận hành trang thương mại điện tử Eshop)

JOB DESCRIPTION

To engage sales team to achieve sales target & department goal:

  • Develop & monitor key performance indicators (Sales revenue, number of Orders, %margin, %out of stock, Stock turn rate…).
  • Enlarge online registration & maintain customer loyalty -Understanding market needs to provide suitable products to increase Sales.
  • Coordinate with Merchandise department for product order, providing product information.
  • Provide business analysis and insights on sales, pricing and on-going opportunities for incremental volume and margin.
  • Train up online sales team about product flow, order monitoring, delivery, returned order / products, EC site how to use functions & customer service, etc….
  • Improve customer service.
  • Respond promptly to customer inquiries by e-mail/chat/outbound calls.
  • Communicate and coordinate with internal departments to handle and resolve customer complaints.

Make assortment planning and merchandising

  • Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
  • To develop on-line merchandising and promotion strategy to achieve sales targets.
  • To ensure products being available and more variety to meet online Shopper needs.
  • Search for the supply of online merchandise according to strategic assortment plan.
  • Supplier management, negotiation of payment terms, rebates etc.

REQUIREMENT

Qualification and Job Requirements:

  • College or University degree, preferably in Economics, Business Management or related subjects
  • How to calculate cost, profit, basic account is preferable
  • Self-disciplined with ability to work independently and under pressure
  • Customer-oriented mindset

Preferred skills

  • Strong analytical ability and good in data/ figures.
  • Time-management and team work skills (Team size 6-8 members).
  • Strong leadership and problem solving skills.
  • Abilities to use computer, office programs and database.

Apply this position: Send email to luan.lai@aeon.com.vn

Từ khoá:

Quản lý E-Commerce

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Thông tin cơ bản của vị trí tuyển dụng

News has expired
Job posting date 18/01/2022
Rank E-Commerce
Language Presentation Profile Tiếng Việt, Tiếng Anh

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