[HCMC] SALES OPERATION DEPUTY MANAGER – E-COMMERCE

Văn Phòng Chính (30 Bờ Bao Tân Thắng, Phường Sơn Kỳ, Quận Tân Phú, Tp.Hồ Chí Minh.)

Key responsibilities:

  1. Engage sales team to achieve sales target & department goal
  • Develop & monitor key performance indicators (Sales revenue, number of Orders, %margin, %out of stock, Stock turn rate…)
  • Enlarge online registration & maintain customer loyalty
  • Understand market needs to provide suitable products to increase Sales
  • Coordinate with Merchandise department for product order, providing product information
  • Provide business analysis and insights on sales, pricing and on-going opportunities for incremental volume and margin
  • Train up online sales team about product flow, order monitoring, delivery, returned order / products, EC site how to use functions & customer service, etc….
  • Improve customer service
  • Respond promptly to customer inquiries by e-mail/chat/outbound calls.
  • Communicate and coordinate with internal departments to handle and resolve customer complaints.

 

  1. Other duties:
  • Other tasks assigned by EC Manager
  • This job description will be reviewed yearly to adapt with business’ demand

 

Job Requirements:

  • College or University degree, preferably in Economics, Business Management or related subjects
  • Ability to calculate cost, profit, basic account is preferable
  • Self-disciplined with ability to work independently and under pressure
  • Customer-oriented mindset
  • Strong analytical ability and good in data/ figures.
  • Time-management and team work skills.
  • Strong leadership and problem solving skills
  • Abilities to use computer, office programs and database.

 

If you are interested in this position, please send your CV to Ms. Thao: thao.tran@aeon.com.vn.

Thank you!

Từ khoá:

E-Commerce

Job Overview

Thông tin cơ bản của vị trí tuyển dụng

News has expired
Job posting date 30/09/2021
Rank Phó phòng, Deputy Manager
Number of people 1
Language Presentation Profile Tiếng Anh

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