KEY RESPONSIBILITIES
- Online sale management
To develop and monitor key performance indicators ( Orders, Sales, Stock, price, …..)
Assign, guide and supervise staff for planning, implementing and evaluating the results to ensure that all activities are operated well and on schedule.
Oversee the resolution of any arising issues orders, system, app
To work with related department for product content, promotion program & Media support for sale online promoting.
Synthesize, analyze and report business results by program, week, month, quarter.
To Understand online market, sale trend and customer behavior to provide suitable products for increasing sales.
Make the sale plan base on MD’s plan, Operation Plan to achieve the target
Analyze customer complaints to come up with solutions to bring customers satisfaction
Propose plans to improve department, survey competitor & consumer shopping behavior
2. Cash Management
Ensure money and documents are collected in full, exactly, on time and according to the process
Provide solutions to ensure that debts and receivable documents are tracked in a timely manner to limit losses
3. Manpower management
Plan Monthly Division’s duty roster and manpower schedule
Make solution for sufficient manpower during business in ad-hoc situations
Identify and reduce unnecessary tasks to increase staff productivity
Take part in recruitment & selection activities for Division’s staffing
Motivate, training and develop staff in order to encourage their professional development
Identify potential staff for succession planning purposes
Build and promote team work spirit
4. Expense control
Provide solutions to optimize resources and increase productivities
Provide tools to optimize delivery costs
Forecast and make the guidance for tool and equipment for reasonable using
5. Other duties
Opening & closing Store
Monitor all activities in store to ensure that store work as normal
Other tasks or responsibilities as assigned by Store Manager
QUALIFICATION & JOB REQUIREMENTS
- University degree
- Prefer 3 years experience as the same position
- Good communication skill
- Good command of verbal English
- Teamwork skill: Actively promote team work
- Leadership: Acting leadership by example
- Computer literate: Word, Excel, PowerPoint
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Service orientation: customer service minded
- Persuasion: Ability to persuade others in specific situations
- Reasoning ability: Ability to definite problems
- Ability to solve practical problems and deal with difficult situations
In order to apply, please send your updated English CV to email: doan.pham@aeon.com.vn
Contact: 024 6277 8333 (Ext. 765)
KEY RESPONSIBILITIES
Perform daily administrative tasks for Store’s smooth HR operations in term of training, recruitment, HR management & reports
- Recruitment activity
- Coordinate with Hiring Managers to understand the scope, responsibilities, and requirements of positions to be filled.
- Define job accountabilities and requirements of vacancies, make necessary adjustments to the description and expectation to fill in the positions.
- Implement recruiting process: phone screening, interviews, reference check, offer, etc.
- Follow up with filled vacancies to ensure that selected candidates meet company’s needs, and resolve issues with Hiring Manager on staffing actions.
- Manage existing candidate database to exploit for future positions.
- Maintain good relationship with candidates for future and/or unexpected hiring needs
- Create strong network within company, vocational centers and universities, in social channels to maximize the chances.
- Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents.
- Manage applicant information in recruitment database in proper manners.
- Stay up-to-date with industry trends
- Conduct exit interview and analyze reasons of resignation.
- Prepare recruitment reports weekly/ monthly
- Training activities
- Be in charge of new staff orientation program.
- Train promoters on Store rules.
- Receive training request from Line Manager(s) and work with them to develop materials for training.
- Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.
- Employee Relation & Performance
- Participate in Branding activities through social media channels.
- Coordinate with universities, events in relation to targeted hires.
- Support Management Trainee program to attract the most potential candidates.
- HR management & Reports
- Ensure General Staff’s attendance and attire.
- Identify potential staff for succession planning purposes.
- Check information and provide reports when necessary.
- Manage all store staff’s & Promoters’ job information.
- Take photos for new staff (including Promoters) and proceed employees’ magnet card printing.
- Collect new staff’s information and process hiring steps on the system.
- Rules and Regulations
- Follow all working procedures, company’s policies, rules and regulations.
- Check, monitor, remind and guide General staff to follow the rules and regulations.
- Other duties
- Support other departments as necessary.
- Other tasks or responsibilities as assigned by Division Leader & Store Manager
JOB REQUIREMENTS
- Qualifications & Experience
- University/ College degree
- 1 ~ 3 years of direct recruiting experience
- Knowledge, Skills & Behaviors
- Be able to work at shift & on public holidays.
- Computer literate (Word, Excel, Power point).
- Good communication and problem-solving skill.
- Customer-focused mindset
- Self-disciplined with ability to work independently.
- Good command of English (verbal and written) is a plus
Working location: Duong Noi, Ha Dong, Hanoi
Please send your updated CV to: doan.pham@aeon.com.vn
If you have any questions, please contact us at (024) 6277 8333
A. ROLES & RESPONSIBILITIES
1. Payroll Management
– Process, fix shift plan error and check attendance data to summarize Roster of Fulltime and Part-time from SAP system.
– Check Annual leave, Day off in lieu, Overtime data of Fulltime and Part-time store
– Process Payroll Part-time store.
2. PIT & Social insurance
– Register PIT code and PIT dependant for employees.
– Check PIT code for all employees.
– Process claims for social insurance benefits of employees.
– Complete the transfer procedure of SI Book for resigned staffs and HI cards for new staffs
3. Labor Contract
– Make and check labor contract for new staff
– Make annex to labor contract, contract renewal, termination decision
– Ensure labor contract and annex to labour contract are given to employees on time.
4. Employee’s profile management
– Set up records and update personnel file for new employees.
– Manage profile of employees
5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
6 . Other tasks
– Respond employee’s questionnaire related to HR issues.
– Make monthly HR-related report
– Support PIC C&B in charge and other functions of HR departments as necessary
– Other tasks or responsibilities as assigned by HR Division Leader and Store Manager
B. Qualification and Job Requirements:
1. University/College degree.
2. Minimum 01 year of related experience in HR (C&B is a plus)
Preferred skills
1.Computer literate (Word, Excel, PowerPoint)
2.Good communication and problem-solving skill
3.Customer focused
4.Self-disciplined with ability to work independently
5.Good command of English (verbal and written) is a plus
6.Be able to work at shift & on Public holidays
7.Have ability to relocate to other Stores as per Company’s assignment is a plus
To apply, please send your CV to email: doan.pham@aeon.com.vn/024 6277 8333 (765)
Key Responsibilities:
1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.
Job Requirements:
Qualifications & Experience:
– University/College graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
Knowledge, Skills & Behaviors:
– Computer literacy (Ms. Office, Internet,… ).
– Sound knowledge of retail background.
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written.
– Good problem solving & presentation skills.
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work.
– Good command of English: verbal and written.
Other requirements:
– Be able to work at shift & public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.
If you are interested in this position, please do not hesitate to send you updated CV to: doan.pham@aeon.com.vn (Ms. Doan)
