Career Tag: Bán lẻ

[RDC HƯNG YÊN] Trưởng nhóm Vận hành (STOCKPOINT)

Working location: Tan Quang IZ, Van Lam, Hung Yen

Primary Objective:

  • Manage all operation of Stock point section include Put away, Replenish, Picking, Sorting, Staging according to DC plan and DC role.

Roles and responsibilities:

1.Manage Put away, Picking, Sorting, Staging task

– Control Put away after receiving according to Plan and Target
– Complete Operation physical and System
– Check order which need to be picked, sorted according to schedule of time and volume.
– Monitor the process to make sure pick and sort data and actual matching together.
– Make sure the picking, sorting capacity of team is utilized by smooth the demand in day, week or month.
– Work with SMPT (and other) to make all the compliance are followed.

2.Plan and deploy Manpower, Operation, Layout, Working schedule

– Make plan in case of the picking volume over the picking capacity to meet the business demand.
– Make working schedule for Staffs of team
– Plan Operation, Layout, SOP
– Follow all working procedures, the company’s policies, rules and regulations

3. Detect, solve and take solution for problem. Study to improve operation and capacity

– Manage claim, accident Report of loss, problem…
– Support Staffs frequently about new issues and find out solution to solve it.

4. Manage Cost of Operation

– Control, calculate, summary, report Cost of Operation

5. Manage KPI, MBO of team

– Create and control KPI for section activities
– Create and control MBO of staffs.
– Do any reports & tasks are assigned by Superior

Qualification and Job Requirements:

  • From Bachelor Degree
  • 1+ year experience in Warehouse Operation
  • Good at MS Office (Excel, PowerPoint…), Operation system ( WMS, SAP, Profit…)
  • Honestly, carefully and negotiation skill
  • Ability to work both independently and as a team member under high pressure
  • Enthusiasm, adaptability, team-spirit are required
  • Good interpersonal and reporting skills
  • Negotiation and problem-solving skills
  • Management skill
  • Ability to work with external (Suppliers, Other Departments)
  • English skills, both writing and speaking (Reading English skill)
  • Ability to work in Shift, Over time
  • Have basic knowledge of logistic and warehouse operation

Please send your CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 6333 (Ext 763)

[RDC HƯNG YÊN] Trưởng nhóm Vận hành (CROSSDOCK)

Working location: Tan Quang IZ, Van Lam, Hung Yen

Primary Objective:

  • Manage all operation of Cross dock section include Receiving, Sorting, Staging according to DC plan and DC role.

Roles and responsibilities:

1.Manage Booking and Receiving from Supplier to DC. Manage Sorting and Staging

– Check, adjust, confirm Booking from Supplier
– Create the inbound volume daily schedule in advantage.
– Monitor the receiving process to make sure receiving data and actual matching together.
– Make sure the receiving capacity of team is utilized by smooth the demand in week or month.
– Make plan in case of the receiving volume over the receiving capacity to meet the business demand.
– Work with MD and suppliers to make all the compliance are followed.

2.Plan and deploy Manpower, Operation, Layout, Working schedule

– Make working schedule for Staffs of team
– Plan Operation, Layout, SOP
– Follow all working procedures, the company’s policies, rules and regulations

3. Detect, solve and take solution for problem. Study to improve operation and capacity

– Manage claim, accident Report of loss, problem…
– Support Staffs frequently about new issues and find out solution to solve it.

4. Manage Cost of Operation

– Control, calculate, summary, report Cost of Operation

5. Manage KPI, MBO of team

– Create and control KPI for section activities
– Create and control MBO of staffs.
– Do any reports & tasks are assigned by Superior

Qualification and Job Requirements:

  • From Bachelor Degree
  • 1+ year experience in Warehouse Operation
  • Good at MS Office (Excel, PowerPoint…), Operation system ( WMS, SAP, Profit…)
  • Honestly, carefully and negotiation skill
  • Ability to work both independently and as a team member under high pressure
  • Enthusiasm, adaptability, team-spirit are required
  • Good interpersonal and reporting skills
  • Negotiation and problem-solving skills
  • Management skill
  • Ability to work with external (Suppliers, Other Departments)
  • Ability to work in Shift, Over time
  • Have basic knowledge of logistic and warehouse operation

Please send your CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 6333 (Ext 763)

[AEON HAI PHONG] CUSTOMER SERVICE – DIVISION LEADER

I. JOB DESCRIPTION
1. AEON Card activities
– Monitor money, all kind of voucher, promotional goods, promotion gift to make sure they are used properly and for right purposes.
– Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.
– Oversee the resolution of any arising issues regarding locker, VAT invoices and customer point scheme.
– Daily monitor and ensure all working tools and equipment of the section are adequate and in good conditions.
– Resolve customers’ complaints raised by subordinates.
– Monitor all kinds of AEON card section’s reports.
2. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
3. Rules and Regulations & Other tasks
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.

II. JOB REQUIREMENTS
– University/ College degree
– Minimum 2 years related experience is required
– Good communication skills
– Good command of verbal English
– Have a polite, tactful and friendly attitude
– Have good understanding of the needs of customers
– Teamwork skill: Actively promote team work
– Service orientation: customer service minded
– Leadership: Acting leadership by example
– Persuasion: Ability to persuade others in specific situations
– Computer literate: Word, Excel, Powerpoint
– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

III. BENEFIT
– Salary negotiation
– 13th salary bonus
– MBO bonus
– Monthly sales incentive
– Allowance: Gasoline/Attendance/Meal at Canteen
– Training programs
– Health care 24/7 (After probation)
– Staff party/Team Building/Trade Union
– Others

IV. WORKING LOCATION
Aeon Hai Phong
10 Vo Nguyen Giap, Kenh Duong, Le Chan Dist, Hai Phong City

IV. CONTACT INFORMATION
Ms. Nguyễn Khánh Linh – HR Dept – Aeon Hải Phòng
Email: khanhlinh.nguyen@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[HN-AEON MAXVALU] TRAINER FOR LEADER EXECUTIVE

Key Activities:

  • Make standard working flow for store manager
  • Education main task for store manager
  • Make manual for store manager
  • Manage New Store Support team

Roles and responsibilities:

  • Compose an effective training program for NSS team which included training material and outline
  • Plan for NSS training team about training schedule and manpower to adapt with opening plan of new store
  • Beside technical training, the NSS training leader must inspire leader spirit to each NSS staff
  • Select and propose to SMPT GM the qualified NSS staff to allocate to new store
  • Define a timeline for one NSS staff to practice and fluent on their new role. Evaluate the performance to provide additional training if necessary
  • Handle training section and conduct the training according to schedule
  • Co-operate with SMPT training center to plan for training section
  • Co-operate with academy HQ to: standardize training material and training outline of NSS training team, propose attendant list for soft-skill training for NSS team
  • Update new Operation standard from HQ and modify the material to be in line with SMPT’s operation if related. Design and conduct the training to update this new standard to SMPT ‘s leader team

Job requirements:

  • University degree
  • Minimum 1 year of related experience, working as store manager in Maxvalu store
  • Good communication, planning, organizing, time management, teamwork, leadership, English skill
  • Strong leadership and excellent relationship management
  • Be able to work in shift and public holiday

Other information:

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Ms. Minh Anh (Email: anh.duong@aeon.com.vn)

[AEON HAI PHONG] DIVISION LEADER HOME APPLIANCE -MULTIMEDIA (TRƯỞNG QUẦY ĐIỆN MÁY)

I. JOB DESCRIPTION

  1. Operations duties
    – Supervise Group Leader(s) and General Staff to ensure operations smoothly
    – Order stock directly with Suppliers and receive stock from MMD.
    – Verify and approve inventory orders raised by Group Leader(s).
    – Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
    – Support Foodline with monthly Stock Take as directed by supervisor. 
    – Check and verify variances in stock & sales figures after Stock Take and make reports to Line Manager.
    – Execute store opening & closing as directed by supervisor.
  2. Customer service
    – Provide good customer service to encourage “plus selling”. Be polite and listen alternatively to customer needs.
    – Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
    – Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
  3. Sales and Profits
    – Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
    – Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
    – Overall plan and supervise the execution of promotion schemes.
    – Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
    – Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
  4. Manpower management
    – Plan Monthly Division’s duty roster and manpower schedule.
    – Ensure sufficient manpower during business in ad-hoc situations.
    – Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
    – Approve duty roster, shift plan raised by Group Leader(s).
    – Be responsible for Group Leader(s) and General Staff’s performance.
    – Take part in recruitment & selection activities for Division’s staffing.
    – Motivate, training and develop staff in order to encourage their professional development.
    – Identify potential staff for succession planning purposes.
    – Build and promote team work spirit.
  5. Rules and Regulations
    – Follow all working procedures, the company’s policies, rules and regulations.
    – Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
  6. Other duties as assigned by direct Line Manager and Store Manager.

II. JOB REQUIREMENTS

  • University degree.
  • At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs.
  • Good communication, problem solving and leadership skills
  • Good presentation and sales skill
  • Computer literate (Word, Excel & Powerpoint).
  • Ability to communicate in English (verbal & written).
  • Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn

Tel: 0225.6288.512 (Ext 610)

[HA DONG] HR OFFICER (Performance & Training)

A. Primary Objective:

Perform daily administrative tasks for Store’s smooth HR operations in term of training, Performance Management (PM) & Reports

B. Roles and responsibilities:

1.Performance activity

  • Organizing Briefing Session on Performance Management Process in preparation for 03 phases: Setting Goals, mid-year review, year-end review for all employees at GMS
  • Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.
  • Timely identify issues and propose remedies to ensure whole process is implemented properly and efficiently.
  • Support all gather performance evaluation document & analyses its result

2. Employee Relation & Employee Engagement

  • Work with Admin Dept. organizing Company events (Best Employee, Best Practice, Long Service, Teambuilding, …)
  • Process Employee Engagement survey.
  • Propose benefits & organize events and activities to connect employees
  • Communication from information, policies, decisions from PM Head Quarter
  • Identify potential staff for succession planning purposes.

3. Rules and Regulations & training activities

  • Participate in disciplinary action and report
  • Follow all working procedures, the company’s policies, rules and regulations.
  • Check, monitor, remind and guide employees to follow the discipline rules and regulations.
  • Train new staff orientation program
  • Train MBO content/ SAP SF for Store employees
  • Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.
    Train promoters on Store rules.
  • Receive training request from Line Manager(s) and work with them to develop materials for training.

4. Other duties

  • Provide report when necessary
  • Recruitment activities assigned by Division Leader
  • Support other departments as necessary.
  • Other tasks or responsibilities as assigned by Division Leader, HR Manager, Store Manager

C.Qualification and Job Requirements:

  • Bachelors’ University degree in Human Resources or business-related field
  • 1-3 year related experience in HR
  • Good communication and problem solving skill
  • Customer focused
  • Self-disciplined with ability to work independently
  • Be able to work at shift & on Public holidays
  • Have ability to relocate to other Stores as per Company’s assignment is a plus
  • Good command of English (verbal and written) is a plus

Please send your updated CV to: Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel (84-24) 6277 8333 (ext: 763)

[AEON HẢI PHÒNG] – TRƯỞNG NHÓM HÀNG NHẬP KHẨU

I. MÔ TẢ CÔNG VIỆC
1. Quản lý hàng hóa
– Đặt hàng trực tiếp với Nhà cung cấp và nhận hàng từ bộ phận Giao nhận hàng hóa
– Kiểm soát hàng tồn kho. Đổi trả hàng hư hỏng.
– Lập kế hoạch nhân lực, chuẩn bị và tham gia kiểm kê theo lịch trình, chuẩn bị cho Ngày hội thành viên và các ngày Lễ.
2. Dịch vụ khách hàng
– Cung cấp các dịch vụ tốt nhất cho khách hàng
– Thông tin và giới thiệu cho khách hàng về các sản phẩm mới, chương trình khuyến mãi, chính sách thanh toán, đổi trả hàng, v.v.
– Xử lý các khiếu nại của khách hàng
– Tuân thủ các quy tắc của Công ty về Dịch vụ Khách hàng (chào hỏi, mỉm cười và thái độ với khách hàng).
3. Hoạt động thu ngân
– Nắm rõ các chương trình khuyến mại và thực hiện họp định kỳ hàng ngày với nhân viên thu ngân.
– Đổi tiền và phân phối cho các quầy thu ngân.
– Đảm bảo trang thiết bị thu ngân (giấy in, băng dính, hộp mực máy in) và các loại túi nylon luôn sẵn sàng và đầy đủ cho hoạt động hàng ngày.
4. Doanh thu và lợi nhuận
– Cập nhật chỉ tiêu và doanh số bán hàng theo ngày
– Phối hợp với Nhà cung cấp thực hiện các chương trình khuyến mãi.
– Xác định các mặt hàng có doanh số thấp và chất lượng không tốt.
5. Quản lý nhân sự
– Lập kế hoạch làm việc cho bộ phận hàng tháng
– Đảm bảo đủ nhân lực trong quá trình kinh doanh và trong các tình huống đột xuất.
– Tạo động lực, đào tạo và phát triển nhân viên nhằm khuyến khích họ phát triển nghề nghiệp.
– Kiểm soát công việc nhằm tăng năng suất làm việc của nhân viên.
6. Tuân thủ nội quy công ty và thực hiện các công việc khác theo chỉ đạo của Ban Quản lý

II. YÊU CẦU CÔNG VIỆC
– Tốt nghiệp trung cấp trở lên;
– Kinh nghiệm quản lý tối thiếu 1 năm ngành bán lẻ
– Kỹ năng phân tích tốt
– Tư duy dịch vụ: phục vụ khách hàng có tâm
– Kỹ năng thuyết trình, giải quyết vấn đề và bán hàng tốt
– Kỹ năng máy tính (Word, Excel, Powerpoint)

III. ĐỊA ĐIỂM LÀM VIỆC
– Trung tâm Bách hóa Tổng hợp và Siêu thị Aeon Hải Phòng
Số 10 Võ Nguyên Giáp, Kênh Dương, Lê Chân, phố Hải Phòng

IV. THÔNG TIN LIÊN HỆ

Ms. Nguyễn Khánh Linh – HR Department
Email: khanhlinh.nguyen@aeon.com.vn

[HA DONG] SUSHI GROUP LEADER – TRƯỞNG NHÓM SUSHI

A. Main responsibilities

1. Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

5. Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

B. Qualification and Job Requirements:

1. College or Technical School
2. At least one-year related experience in retailing business or supermarket environment

Preferred skills
1. Good communication, problem solving and leadership skills
2. Customer focused
3. Self-disciplined with ability to work independently
4. Good presentation and sales skill
5. Computer literate (Word, Excel & Powerpoint)

6. Ability to communicate in English (verbal & written)

To apply, please send your CV to email: trungkien.nguyen@aeon.com.vn

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