Career Tag: Bán lẻ

[AEON HẢI PHÒNG] – TRƯỞNG QUẦY THỰC PHẨM KHÔ (GROCERY DIVISION LEADER)

I. Mô tả công việc:

1. Quản lý hàng hóa

– Giám sát các Trưởng nhóm và nhân viên để đảm bảo:
• Hàng hóa đầy đủ, chất lượng tốt
• Tất cả hàng hóa và bảng giá trưng bày theo tiêu chuẩn
– Đặt hàng trực tiếp với Nhà cung cấp và nhận hàng từ bộ phận Giao nhận hàng hóa.
– Kiểm soát hàng tồn kho
– Lập kế hoạch nhân lực, chuẩn bị và tham gia kiểm kê theo lịch trình, chuẩn bị cho Ngày hội thành viên và các ngày Lễ.
2. Dịch vụ khách hàng:
– Cung cấp các dịch vụ tốt nhất cho khách hàng
– Thông tin và giới thiệu cho khách hàng về các sản phẩm mới, chương trình khuyến mãi, chính sách thanh toán, đổi trả hàng, v.v.
– Xử lý các khiếu nại của khách hàng
– Tuân thủ các quy tắc của Công ty về Dịch vụ Khách hàng (chào hỏi, mỉm cười và thái độ với khách hàng).

3. Doanh thu và lợi nhuận
– Cập nhật chỉ tiêu và doanh số bán hàng theo ngày
– Phân chia chỉ tiêu doanh số cho các trưởng nhóm phụ trách và chịu trách nhiệm về việc đạt được mục tiêu doanh số của bộ phận.
– Lên kế hoạch tổng thể và giám sát việc thực hiện các chương trình khuyến mãi.
– Quan sát / thu thập thông tin / gợi ý từ các Trưởng nhóm về xu hướng bán hàng, nhu cầu của khách hàng.
– Tập hợp và tổng hợp tất cả các báo cáo định kỳ từ các Trưởng nhóm về doanh số bán hàng cao nhất, kết quả bán hàng khuyến mãi, khảo sát thị trường / khảo sát đối thủ cạnh tranh và trình Quản lý trực tiếp.

4. Quản lý nhân sự
– Lập kế hoạch làm việc cho bộ phận hàng tháng

– Phê duyệt bảng phân công trực, ca trực do các Trưởng nhóm đề xuất
– Đảm bảo đủ nhân lực trong quá trình kinh doanh và trong các tình huống đột xuất.
– Tham gia các hoạt động tuyển dụng và lựa chọn nhân sự của Bộ phận.
– Tạo động lực, đào tạo và phát triển nhân viên nhằm khuyến khích họ phát triển nghề nghiệp.
– Xác định đội ngũ nhân viên tiềm năng cho mục đích lập kế hoạch kế nhiệm.
– Xây dựng và phát huy tinh thần làm việc nhóm.

5. Tuân thủ nội quy công ty và thực hiện các công việc khác theo chỉ đạo của Ban Quản lý

II. Yêu cầu công việc

– Tốt nghiệp Đại học / Cao đẳng;

– Kinh nghiệm quản lý tối thiếu 3 năm ngành bán lẻ
– Kỹ năng phân tích tốt

– Tư duy dịch vụ: phục vụ khách hàng có tâm
– Kỹ năng thuyết trình, giải quyết vấn đề và bán hàng tốt
– Kỹ năng máy tính (Word, Excel, Powerpoint)

*** Địa điểm làm việc
Trung tâm Bách hóa Tổng hợp và Siêu thị Aeon Hải Phòng
Số 10 Võ Nguyên Giáp, phường Kênh Dương, quận Lê Chân, thành phố Hải Phòng

Ứng viên vui lòng gửi CV về:

Ms. Nguyễn Khánh Linh – Phòng Nhân sự – Aeon Hải Phòng
Email: khanhlinh.nguyen@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[HA DONG] OMNI CHANNEL MANAGER

KEY RESPONSIBILITIES

  1. Online sale management
    To develop and monitor key performance indicators ( Orders, Sales, Stock, price, …..)
    Assign, guide and supervise staff for planning, implementing and evaluating the results to ensure that all activities are operated well and on schedule.
    Oversee the resolution of any arising issues orders, system, app
    To work with related department for product content, promotion program & Media support for sale online promoting.
    Synthesize, analyze and report business results by program, week, month, quarter.
    To Understand online market, sale trend and customer behavior to provide suitable products for increasing sales.
    Make the sale plan base on MD’s plan, Operation Plan to achieve the target
    Analyze customer complaints to come up with solutions to bring customers satisfaction
    Propose plans to improve department, survey competitor & consumer shopping behavior

    2. Cash Management
    Ensure money and documents are collected in full, exactly, on time and according to the process
    Provide solutions to ensure that debts and receivable documents are tracked in a timely manner to limit losses

    3. Manpower management
    Plan Monthly Division’s duty roster and manpower schedule
    Make solution for sufficient manpower during business in ad-hoc situations
    Identify and reduce unnecessary tasks to increase staff productivity
    Take part in recruitment & selection activities for Division’s staffing
    Motivate, training and develop staff in order to encourage their professional development
    Identify potential staff for succession planning purposes
    Build and promote team work spirit

    4. Expense control
    Provide solutions to optimize resources and increase productivities
    Provide tools to optimize delivery costs
    Forecast and make the guidance for tool and equipment for reasonable using
    5. Other duties
    Opening & closing Store
    Monitor all activities in store to ensure that store work as normal
    Other tasks or responsibilities as assigned by Store Manager

QUALIFICATION & JOB REQUIREMENTS

  1. University degree
  2. Prefer 3 years experience as the same position
  3. Good communication skill
  4. Good command of verbal English
  5. Teamwork skill: Actively promote team work
  6. Leadership: Acting leadership by example
  7. Computer literate: Word, Excel, PowerPoint
  8. Have a polite, tactful and friendly attitude
  9. Have good understanding of the needs of customers
  10. Service orientation: customer service minded
  11. Persuasion: Ability to persuade others in specific situations
  12. Reasoning ability: Ability to definite problems
  13. Ability to solve practical problems and deal with difficult situations

 

In order to apply, please send your updated English CV to email: doan.pham@aeon.com.vn

Contact: 024 6277 8333 (Ext. 765)

[AEON HAI PHONG] GROUP LEADER SBA (TRƯỞNG NHÓM PHỤ KIỆN THỜI TRANG)

WORKING LOCATION

AEON HAI PHONG – No. 10 Vo Nguyen Giap St, Kenh Duong Ward, Le Chan Dist., HP City

KEY RESPONSIBILITIES

1. Operations duties

a. Merchandise management

– Order stock directly with Supplier and receive stock from MMD.

– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.

b. Non-merchandise management

– Supervise General Staff

– Order POP, execute POP exhibition, check POP to ensure correct and adequate information

– Execute floor opening and closing

2. Customer service

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.

3. Sales and Profits

– Co-ordinate with Suppliers to execute promotion schemes.

– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept

4. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

JOB REQUIREMENTS

– College/Vocational College;

– Good communication, problem solving and leadership skills

– Good presentation and sales skill

– Computer literate (Word, Excel & Powerpoint).

– Ability to communicate in English (verbal & written).

– Have ability to relocate to other Stores as per Company’s assignment is a plus

 

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn

Tel: 0225.6288.512 (Ext 610)

[AEON HAI PHONG] GROUP LEADER MEN (TRƯỞNG NHÓM THỜI TRANG NAM)

WORKING LOCATION

AEON HAI PHONG – No. 10 Vo Nguyen Giap St, Kenh Duong Ward, Le Chan Dist., HP City

KEY RESPONSIBILITIES

1. Operations duties

a. Merchandise management

– Order stock directly with Supplier and receive stock from MMD.

– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.

b. Non-merchandise management

– Supervise General Staff

– Order POP, execute POP exhibition, check POP to ensure correct and adequate information

– Execute floor opening and closing

2. Customer service

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.

3. Sales and Profits

– Co-ordinate with Suppliers to execute promotion schemes.

– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept

4. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

JOB REQUIREMENTS

– College/Vocational College;

– Good communication, problem solving and leadership skills

– Good presentation and sales skill

– Computer literate (Word, Excel & Powerpoint).

– Ability to communicate in English (verbal & written).

– Have ability to relocate to other Stores as per Company’s assignment is a plus

 

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn

Tel: 0225.6288.512 (Ext 610)

[HA DONG] HR OFFICER (C&B)

A. ROLES & RESPONSIBILITIES

1. Payroll Management
– Process, fix shift plan error and check attendance data to summarize Roster of Fulltime and Part-time from SAP system.
– Check Annual leave, Day off in lieu, Overtime data of Fulltime and Part-time store
– Process Payroll Part-time store.
2. PIT & Social insurance
– Register PIT code and PIT dependant for employees.
– Check PIT code for all employees.
– Process claims for social insurance benefits of employees.
– Complete the transfer procedure of SI Book for resigned staffs and HI cards for new staffs

3. Labor Contract
– Make and check labor contract for new staff
– Make annex to labor contract, contract renewal, termination decision
– Ensure labor contract and annex to labour contract are given to employees on time.


4.  Employee’s profile management
– Set up records and update personnel file for new employees.
– Manage profile of employees

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

6 . Other tasks
– Respond employee’s questionnaire related to HR issues.
– Make monthly HR-related report
– Support PIC C&B in charge and other functions of HR departments as necessary
– Other tasks or responsibilities as assigned by HR Division Leader and Store Manager

B. Qualification and Job Requirements:

1. University/College degree.     

2. Minimum 01 year of related experience in HR (C&B is a plus)

Preferred skills

1.Computer literate (Word, Excel, PowerPoint)  

2.Good communication and problem-solving skill 

3.Customer focused      

4.Self-disciplined with ability to work independently 

5.Good command of English (verbal and written) is a plus

6.Be able to work at shift & on Public holidays   

7.Have ability to relocate to other Stores as per Company’s assignment is a plus

To apply, please send your CV to email: doan.pham@aeon.com.vn/024 6277 8333 (765)

[HA NOI OFFICE] MERCHANDISER GROCERY (MaxValu)

Purposes & Scope of the Role:

Manage a defined group of product category to satisfy the needs of customers and achieve sales, stock and profit targets.

Key Responsibilities:

  1. Major Duties:
  • Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
  • Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
  • Supplier management, negotiation of payment terms, rebates etc.
  • Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
  • Research, analyse and evaluate the market to identify customer’s needs and product/range opportunities.
  • Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
  • Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
  • Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
  • Design and implement Merchandising Plano-grams delivering right space allocation and achieve the best productivity of each gondola.
  • Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
  • Achieve Commercial Key Performance Indicator
  • Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
  • Re-assess article performance on a regular basis to identify and deal with any old stock.
  • Proactively evaluate and act on results of promotional activities to implement any key learning points.
  • Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organisation
  • Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.
  1. Other Duties

Any necessary task that is deemed important from time to time.

  1. Rules and Regulations

Follow all working procedures, the company’s policies, rules and regulations

Job Requirements:

Qualifications & Experience:

  • Preferably university degree in Economics, Business Management or relevant majors.
  • At least 3-year experience in retail with the same category.

Knowledge, Skills & Behaviours:

  • Fluency in Vietnamese and English languages (both written and oral).
  • Customer-focused mindset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.
  • Abilities to use computer, office programs and databases.

Please send your updated CV to email: huong.dao@aeon.com.vn to apply for this job!

[HA NOI OFFICE] MERCHANDISING DEPUTY MANAGER (MaxValu)

Key responsibilities:    

  1. Cooperate  with MD GMS & SMPT team to develop strategy for Maxvalu business model and implementation to reach company target
  2. To be in charge of new store opening and store renovation base on company agenda
  3. To manage figure of own group merchandising and merchandising operation with following division direction
  4. To check sales floors of MV stores weekly – monthly for standardise and improvement
  5. To develop customer wants based on attractive assortment and pricing
  6. To set department budget and manage all div KPI: Sales/ Neire/ GP/ PA/ Closing stock/ TOD ….
  7. Cooperate with MD GMS for promotion Planning (weekly/ monthly/ yearly)
  8. To develop and make good relationship with supplier base on win- win situation.
  9. To attend and do presentation regarding proposal, review and planning as monthly basis
  10. To manage the compliance in own group
  11. To standardise and localise assortment, schematic plan, display way, information flow due to enhance productivity accelerate expansions
  12. To control other basic rule (supplier contact, rebate management, master registration, communication tool and other SOP
  13. Check and approve the submission from subordinate regarding ordering, listing, agreement and expenses.

Job Requirements:

Qualifications & Experience:

  • Preferably University degree in Economics, Business Management or relevant majors.
  • Preferably 2-3 -year experience in retail with the same category and 1 years at leaders/ manger position – prefer experiences in Super Market and Opening New Store.

Knowledge, Skills & Behaviours:

  • Fluency in English languages (both written and oral).
  • Customer-focused mindset
  • Leadership mindset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.
  • Abilities to use computer, office programs and databases.

Please send your updated CV to email: huyen.nguyen@aeon.com.vn to apply for this job!

[AEON – Hanoi Office] VMD Officer (Visual Merchandising Officer)

Primary Objective:

– Work for Visual Merchandising strategy planning and execution in the Northern stores, ensure store’s visual appearance is maintained to the highest standard, at all times.

– Execute the tasks for store layout, Visual Merchandising Display, and VMD training program.

Key Activities:

– Implementation and maintenance visual merchandise standards for the Northern stores.

– Assist in VMD Training program

– Implementation for New store Opening and Renovation plan.

Roles and responsibilities:

  1. Implementation and maintenance visual merchandise standards for the Northern stores (70%):
  • Understand the concept of Aeon’s Sales floor, store’s layout, display and products.
  • Daily store checking and support to ensure, maintain Visual Merchandising Display (VMD) standards on Sales floor.
  • Monitoring the progress of VMD work and the implementation of the Operation team.
  • Ensuring uniformity of merchandising display across multiple store locations (Ha Noi’s, Hai Phong’s stores…)
  • Support Operation team in changing VMD to promote new product launches or to reflect festive or seasonal themes, changing monthly layout, mannequin styling, color theme…
  • Cooperate with other related departments in Ha Noi office, including Merchandiser, Operation team… collect and report necessary information about specific categories and promotion in the Northern stores.
  • Seek feedback from stores and customers on the visual impact of displays and of the changes implemented.
  • Measure and report the VMD results across multiple store locations at a certain period of time.
  • Manage and maintain VMD tools, Mannequins, display fixture and decorative items.     

2. Assist in VMD Trainning program (15%)

  • OJT: Regular weekly visit to all stores to train and guide Operation team on basic display skills.
  • OFF JT: – Cooperate and work effectively with other related Department in the North (Admin, HR, Operation Team…) to arrange reasonable training schedule for stores.
                  – Prepare VMD training course at each store, keep tracking and evaluate the results after the training progress.
                  – Prepare and maintain training tools, materials for training class (Mannequin, sample products, printing documents). Prepare & arrange areas on sale floor for practical.
                  – Maintaining, and entering information into databases

3. Implementation for New store Opening and Renovation (10%):

  • Understand the VMD concept, implement visual display for New store Opening and Renovation plan according to VMD plan.
  • Support planning for new store Visual Merchandising. New ideas to enhance the merchandise and store value.

4. Others (5%):

  • Research lifestyle, trends, survey competitors in the Northern market and report survey results.
  • Other tasks as needed to ensure all works is performed efficiently and effectively

Qualification and Job Requirements:

  • University degree
  • Previous retail experience, have experience as a visual merchandiser or similar role.
  • Enthusiastic and passionate about Fashion/ Display. Working on fashion area or retailers which is similar to AEON’s business nature can be a plus.
  • Aesthetic, dynamic, flexible, agile
  • Good cooperating and supporting related parties
  • Follow all working procedures, the company’s policies
  • Must be able to accept critique/ feedback
  • Good communication skill and be able to use basic English 
  • Have MS Office proficiency skills (Outlook, Word, Excel and Power Point)
  • Good planning, time management and organization skills
  • Experience with design software, scheduling, or similar software preferred.
  • Flexible working hours, including evenings and weekends; The work often involves some travelling.
  • The job can be physical with lots of lifting and carrying, climbing of ladders and use of power tools. Subsequently, good levels of stamina and manual dexterity are useful.

Other information:

  • Work location: 27 Cổ Linh, Long Biên, Hà Nội
  • Working time: 8:30 – 17:30 from Monday to Friday and 1 Saturday per month (Sometimes, this job requires flexible working hours, including evenings and weekends)

Please send your updated CV to email: anh.duong@aeon.com.vn (Ms. Minh Anh) to apply for this job!

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