1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
Merchandise is fully replenished, in good conditions & quality.
– All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
– Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
– Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
– Sales floor is kept clean & tidy
– All backrooms are locked in good conditions
– POP execution is carried out properly
– Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.
2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
3. Sales and Profits
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
6. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.
Job Requirements:
1. Qualifications & Experience
– University/College degree.
– At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
– Strong analytical skill, good at data/figures.
– Good command of spoken and written English
– Teamwork skill: Actively promote team work.
– Service orientation: customer service minded.
– Strong leadership and excellent relationship management.
– Good presentation, problem solving and sales skills.
– Self-disciplined with ability to work independently.
– Computer skill (Word, Excel, Powerpoint).
– Ability to cope with stressful situation at work.
2. Knowledge, Skills & Behaviors
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus
Please send your CV to Mr. Khoa – dang.nguyen@aeon.com.vn
Key responsibilities:
– Make the Strategy of Category-in-charge, mainly Branded Cosmetics: Product concept, 3C Analysis, Assortment plan, Monthly & Quarterly Sales plan…
– Maintain the data for Analysis and keep updated with Market Trend of product/category, Competitor benchmark…
– Always propose Innovative Ideas, New Product Development, New Proposal to support Business development
– Deal with suppliers on Price, Trade Terms, Promotion Plan to get the best offer
– Prepare Planogram / Schematic plan for product display and coordinate with OPR to ensure selling floor well-maintained
– Prepare Layout, Fixture for New Store Opening (NSO) / Store Renovation
– Do weekly Market & Competitor survey
– Coordinate activities with other departments of the company.
– Train & Mentor assistant, store staffs in your department
– Other tasks might be assigned by superiors
Job Requirements:
1. Qualifications & Experience:
– University or College degree, preferably in Economics, Business Management or related subjects.
– 01-year experience in Retail or Leasing business with the same categories or department
2. Knowledge, Skills & Behaviors:
– Show the Passion of the Merchandising career.
– Customer-focused / Customer Oriented mind set
– Fluency in Vietnamese and English languages (both written and oral).
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good in data / figures.
– Abilities to use Computer, Office programs and Database.
Please send your CV to Mr. Dũng – tiendung.nguyen@aeon.com.vn
Key responsibilities:
– Make the Strategy of Category-in-charge: Product concept, 3C Analysis, Assortment plan, Monthly & Quarterly Sales plan…
– Maintain the data for Analysis and keep updated with Market Trend of product/category, Competitor benchmark…
– Always propose Innovative Ideas, New Product Development, New Proposal to support Business development
– Deal with suppliers on Price, Trade Terms, Promotion Plan to get the best offer
– Prepare Planogram / Schematic plan for product display and coordinate with OPR to ensure selling floor well-maintained
– Manage the Purchase-Sales-Inventory of Department-in-charge
– Prepare Layout, Fixture for New Store Opening (NSO) / Store Renovation
– Do weekly Market & Competitor survey
– Coordinate activities with other departments of the company.
– Train & Mentor assistant, store staffs in your department
– Other tasks might be assigned by superiors
Job Requirements:
1.Qualifications & Experience:
– University or College degree, preferably in Economics, Business Management or related subjects.
– 01-year experience in retail with the same categories or department
2. Knowledge, Skills & Behaviors:
– Show the passion of the merchandise career.
– Customer-focused / Customer Oriented mind set
– Fluency in Vietnamese and English languages (both written and oral).
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good in data / figures.
– Abilities to use Computer, Office programs and Database
Please send your CV to tiendung.nguyen@aeon.com.vn for support. Thank you!
Key Responsibilities:
- Major Duties
- Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
- Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
- Supplier management, negotiation of payment terms, rebates etc.
- Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
- Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
- Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
- Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
- Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
- Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
- Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
- Achieve Commercial Key Performance Indicator
- Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
- Re-assess article performance on a regular basis to identify and deal with any old stock.
- Proactively evaluate and act on results of promotional activities to implement any key learning points.
- Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
- Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.
2. Other Duties
Any necessary task that is deemed important from time to time.
3. Rules and Regulations
Follow all working procedures, the company’s policies, rules and regulations.
Job Requirements:
Qualifications & Experience:
- University degree, preferably in Economics, Business Management or relevant majors.
- At least 3-year experience in retail with the same category.
Knowledge, Skills & Behaviors:
- Fluency in Vietnamese and English languages (both written and oral).
- Customer-focused minset
- Passion for merchandising career.
- Good communication and negotiation skills.
- Self-discipline with ability to work independently and under pressure.
- Strong analytical ability and good in data/ figures.
- Abilities to use computer, office programs and databases.
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Key responsibilities:
1. Main duties:
– Create product code, make orders, adjust price in promotion on PROFIT system.
– Monitor concess’s promotion program and support suppliers by email, phone, checking necessary documents.
– Check merchandise at Selling Area, display goods on shelves.
– Check actual stock condition in warehouse, adjust the display if necessary, collect selling report from Operation and send to Merchandiser.
– Collect sales report for GM on PROFIT system.
– Work with concess about AEON’s social event (contact with suppliers to invite joining sales boost months event).
– Send sales report and PO to concess, solve any arising discrepancies.
2. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
3. Others:
– Any reports & tasks are assigned by Supervisor.
Job Requirements
1. Qualifications & Experience
– University degree, preferably in Economics, Business Management or related subjects.
– 1 year experience in retail with the same category.
2. Knowledge, Skills & Behaviors
– Show the passion of the merchandise career.
– Customer-focused.
– Fluency in Vietnamese and English languages (both written and oral).
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good in data / figures.
– Abilities to use computer, office programs and database.
