Career Tag: Dự án chuỗi siêu thị

[SMPT] STORE MANAGER

  1. Key Responsibilities:
    a. Operations
    – Ensure that store’s daily operation is ready for business.
    – Ensure all company properties are in serviceable condition.
    – Monitor stock levels and its movement to minimize “out of stock” situation, but to maximize sales.
    – Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
    – Be responsible for customer complaints and take appropriate steps to solve such complaints promptly.
    – Ensure that reports & invoices are timely submitted to headquarter for onward processing.
    – Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.
    b. Administration
    – Ensure that all store accounting and administrative manuals and procedures are being complied.
    – Approve and authorize all relevant documentation for timely submission to Headquarter.
    – Build teamwork spirit among staffs.
    – Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
    – Evaluate staff performance and make appropriate, fair recommendations for promotions or disciplinary actions when necessary.
    c. Rules and Regulations
    – Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
    – Maintain safe working conditions for employees and customers; solve safety concerns quickly.
    d. Sales and profits
    – Responsible for sales target for daily/weekly/monthly and annual achievement
    – Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
    – Maintain controllable expenses within the budget set for the store.
    – Responsible for Profit and Loss of the store.
    – Control shrinkage level within the budget.
    – Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
    e. Other duties
    Perform additional duties as assigned by the Operation Manager.
    2. Job Requirements:
    a. Qualifications & Experience:
    – University/ College graduate.
    – Two years of experience in retail store management.
    b. Knowledge, Skills & Behaviors:
    – Knowledgeable of retail background.
    – Good command of English.
    – Demonstrated abilities to build effective teams and motivate employees.
    – Strong initiative and leadership skills.
    – Good problems solving skills.
    – Ability to adapt quickly and react positively to business needs and changes in strategies.
    – Computer literate (good skill in Microsoft Office software).
    c. Other requirements:
    – Be able to work at shifts & public holidays.
    – Have ability to relocate to other Stores as per Company’s assignment is a plus.

[Hanoi Office] ORDERING OFFICER

*OBJECTIVES

  • Propose ordering number for all MaxValu stores
  • Decrease OOS% and improve stock in store

*ROLES & RESPONSIBILITIES

  • Analyze sales of each store daily/weekly/monthly to understand fast moving items and slow moving items, then propose to Merchandising department to cut/solve slow moving items
  • Analyze stock of each SKU in each store daily/weekly/monthly to understand actual situation in each store and make weekly ordering plan for each store
  • Follow up Delivery Schedule from warehouse and adjust ordering quantity as soon as possible to avoid OOS in sales floor
  • Make ordering plan for opening period for new store to ensure that store can get the biggest results in opening period and not OOS
  • Survey competitors and stores about price, product, POP situation and report to leader to solve any problem if needed
  • Other tasks as required

*REQUIREMENTS:

  • Have knowledge about retail business (in Grocery is a plus)
  • University/College graduate 
  • Strong sense of aestheticism 
  • Good communication skill 
  • Good Microsoft Office skill
  • Detailed-oriented and be able to handle multitasks

[AEON MaxValu] Store Manager – New Supermarkets open in 2022

Purposes & Scope of the Role:

Be responsible for smooth store operations with effective, profitable results. Ensure that efficient leadership, comfortable, open working environment, and staff performance meet the requirements.

Working locations: Hanoi

 

Key Responsibilities:

Operations

  • Ensure that store’s daily operation is ready for business.
  • Ensure all company properties are in serviceable condition.
  • Monitor stock levels and its movement to minimize “out of stock” situation, but to maximize sales.
  • Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
  • Be responsible for customer complaints and take appropriate steps to solve such complaints promptly.
  • Ensure that reports & invoices are timely submitted to headquarter for onward processing.
  • Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.

Administration

  • Ensure that all store accounting and administrative manuals and procedures are being complied.
  • Approve and authorize all relevant documentation for timely submission to Head Quarter.

People management and development

  • Build teamwork spirit among staffs.
  • Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
  • Evaluate staff performance and make appropriate fair recommendations for promotions or disciplinary actions when necessary.

Rules and Regulations

  • Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
  • Maintain safe working conditions for employees and customers; solve safety concerns quickly.

Sales and profits

  • Responsible for sales target for daily/weekly/monthly and annual achievement
  • Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
  • Maintain controllable expenses within the budget set for the store.
  • Responsible for Profit and Loss of the store.
  • Control shrinkage level within the budget.
  • Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Other duties

Perform additional duties as assigned by the Operation Manager.

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • Two years of experience in retail store management.

Knowledge, Skills & Behaviors:

  • Knowledgeable of retail background.
  • Good command of English.
  • Demonstrated abilities to build effective teams and motivate employees.
  • Strong initiative and leadership skills.
  • Good problems solving skills.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.
  • Computer-literacy (good skill in Microsoft Office software).

Other requirements:

  • Be able to work at shifts & public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your CV to Ms. Dương via duong.hoang@aeon.com.vn. Thank you!

[SMPT/Store Management] – Executive – Grocery

KEY ROLES AND RESPONSIBILITIES

•Make and check daily working schedule for each store

•Make new hire orientation

•Support all new stores’ opening: modify, update training document, organize training class, make to-do-list, etc.

•Make focus items by month, season and make sale plan by week (52 weeks)

•Analyze actual sales and give proposal of solutions for all stores

•Be responsible for staff’s attendance and performance; regularly motivate subordinates in daily works

•Manage stock, assortments, POG of Grocery

•Check, monitor, remind & guide officers & store staff to follow all working procedures, rules and regulations

REQUIREMENTS

•University/ College degree

•Minimum 3 years of experience in grocery manufacturing or related experience in retail industry

•Have experience in team management

•Good planning, organizing & time management skills

•Good communication skill

•Detailed oriented and be able to handle multitasks

•Strong leadership and relationship management

•Good command of spoken English

•Be able to work in shifts and public holidays

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn

[SMPT/Store Management] Executive – Perishable

KEY ROLES AND RESPONSIBILITIES

•Make and check daily working schedule for each store

•Make new hire orientation

•Support all new stores’ opening: modify, update training document, organize training class, make to-do-list, etc.

•Make focus items by month, season and make sale plan by week (52 weeks)

•Analyze actual sales and give proposals/ solutions for all stores

•Be responsible for staff’s attendance and performance; regularly motivate subordinates in daily works

•Manage stock, assortments, POG of Perishable, daily and dairy

•Check, monitor, remind & guide officer & store staff to follow all working procedures, rules and regulations

REQUIREMENTS

•University/ College degree

•Minimum 3 years of experience in perishable, daily and dairy manufacturing or related experience in retail industry

•Have experience in team management

•Good planning, organizing & time management skills

•Good communication skill

•Detailed oriented and be able to handle multitasks

•Strong leadership and relationship management

•Good command of spoken English

•Be able to work in shifts and public holidays

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn

 

[Hanoi Office] Development Executive – MaxValu Supermarket Project

KEY RESPONSIBILITIES:

  • Identify & create potential location map for Supermarket Development
  • Negotiate with landlords, make Agreements and solve any related disputes with landowners
  • Research markets, Customer trends & competitors
  • Draw catchment maps & make feasibility reports
  • Study and operate Map Info System
  • Work with local authorities
  • Assist other departments to create Merchandising Plan and Store Operation Plan
  • Review contracts & amendments
  • Negotiate with Legal Dept. & Construction Dept.

JOB REQUIREMENTS:

  • University graduate (preferably Law, Finance, Investment, Real Estate, Valuation, Project Management)
  • At least 3 years of experience in relevant fields (site development, real estate, business development, investment advisory, retail consulting)
  • Computer proficiency: Microsoft Office, Outlook (Proficiency in AutoCAD/ MapInfo is highly appreciated)
  • Basic English communications skills 
  • Wide network of site development
  • Sales Estimation Skills
  • Knowledge of Method & Logic of Market Research 

[HN – AEON MaxValu] Support Leader – New Supermarkets open in 2022

Purposes & Scope of the Role:

Be responsible for effectively operation of Cashier team, administrative tasks to ensure smooth operation and enhance customer’s shopping experience.

Key Responsibilities:

1. Customer service

  • Always train and remind subordinates about enhancing department customer service satisfaction.
  • Get information and introduce to customers about promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle complaints from customers or complaints raised by General Staff/ promoters, and difficult/ complicated sales.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

 2. Administrative & Accounting Management:

  • Ensure compliance in internal controls
  • Control store expenditure within budget.
  • Keep and control petty cash fund for daily money exchange with Cashier team
  • Check report of VAT invoices to ensure accurate reflection on the system.
  • Make monthly report on outgoing VAT for HQ Accounting department’s review.
  • Plan monthly Department’s duty roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Ensure General Staff attendance and attire.

3. Rules and Regulations

  • Follow all working procedures, the company’s policies, rules, and regulations.
  • Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

4. Other duties

  • Open & close Store
  • Be on duty and perform Store manager’s roles when SM does not present at work (i.e. is on leave or on business trip)
  • Other tasks or responsibilities as assigned by Store Manager and other upper managers

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • At least one-year related experience in retailing business or supermarket environment.

Knowledge, Skills & Behaviors:

  • Good communication, problem-solving and leadership skills.
  • Strong counting and calculation skills
  • Customer service skills & customer service mindset
  • Teamwork: actively promote teamwork

Other requirements:

  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment 

Please send your CV to HR Department via email: ducan.nguyen@aeon.com.vn (Mr. An) with the title: [AEON MaxValu] Support Leader – Your full name.

Thank you!

[HN – AEON MaxValu] Sales Leader – New Supermarkets open in 2022

Purposes & Scope of the Role:

To be responsible for the group’s sales achievement, gross profit, loss, ordering, backroom and selling area management, staff and promoters management, and preparation of periodical reports.

Key Responsibilities:

1. Operations duties

Merchandise management

  • Supervise General Staff to ensure:
  • Merchandises are fully replenished, in good conditions & quality.
  • All merchandises are displayed according to schematic plan or instructions from supervisors/Merchandisers and all the prices between merchandise displayed and price cards are correct.
  • The changing of price label (if necessary) is completed before the store is open.
  • Order stock directly from Suppliers /Warehouse/ GMS and receive stock
  • Plan manpower, prepare and attend bi-annual Stock Take as scheduled.

Non-merchandise management

  • Manage & support all cashier counters to avoid long queue especially in peak hours
  • Supervise General Staff to ensure:
  • Operational equipment, lighting and fixtures are in good conditions
  • Sales floor is kept clean & tidy.
  • POP execution is carried out properly.
  • Fire safety procedure is carried out properly.
  • Execute floor opening and closing as directed by Store manager.

Customer service

  • Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Handle complaints from customers or complaints raised by General Staff and promoters, and complicated sales.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits

  • Responsible for Sales Target for Daily/ weekly/ monthly and annual achievement
  • Hold daily briefing on sales achievement of previous day, sale budget of current day, up-to-date sales achievement, promotion and company updates.
  • Gather and consolidate all periodical reports about top sales, promotions sales results, market surveys/ competitor surveys and submit them to Store manager.

3. Cashier activities

  • Be aware of current sales promotions and make sure the information is informed to cashier staff in daily briefing session.
  • Investigate and correct errors made at the cash registers in a timely manner, and report errors to Store manager.
  • Support subordinates in difficult cases at Cashier counters

4. Team management

  • Plan and monitor Monthly department’s roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Be responsible for General Staff’s performance.
  • Build and promote teamwork spirit.

5. Rules and Regulations

  • Follow all working procedures and company’s policies, rules and regulations.
  • Check, monitor, remind and guide General Staff to follow the rules and regulations

6. Other duties

  • Opening & closing store.
  • Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:

Qualifications & Experience:

  • University/ College graduate
  • At least one-year related experience in retailing business or supermarket environment.

Knowledge, Skills & Behaviors:

  • Good communication, problem-solving and leadership skills.
  • Customer service skill, customer service mindset
  • Strong counting and calculation skills are mindset
  • Teamwork skill: actively promote teamwork.

Other requirements:

  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment 

Please send your CV to HR Department via email: ducan.nguyen@aeon.com.vn (Mr. An) with the title: [AEON MaxValu] Sales Leader – Your full name

Thank you!

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