Career Tag: Human Resources

C&B Officer

Key responsibilities:

1. Payroll management
– Process employee Time & Attendance data from the SAP system to payroll and reconcile variances utilizing tools in the system.
– Check records of employees’ working hours on SAP system, review them for accuracy, and verify attendance and hours worked.
– Check annual leave, day off in lieu, overtime data.
– Check payroll full time and part time.

2. PIT & Dependent Registration
– Register for the issuance of PIT code for all employees.
– Register PIT dependant for employee.
– Check PIT code for all employees.

3. Others:
– Follow and collect unknown working report all store.
– Check claims for social insurance benefits for employees (sick leave, maternity leave, etc).
– Contact Social Insurance Agency on providing social insurance book and health care card for employees as per regulations.
– Complete the transferring procedure of Social Insurance Book for leaving staffs.
– Fix incident ticket for payroll issue in SAP system.

4. Labor contract: Ensure labor contract, renewal contract and annex to labor contract are given to employees on time
– Make and check labor contract for new staff.
– Make annex to labor contract, contract renewal.

5. Employee’s profile management
– Set up records and personnel file for new employees.
– Maintain employee’s records in personnel file.

6. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates (if any) to follow the rules and regulations.

7. Other duties: Other tasks or responsibilities as assigned by HR Manager.

Job Requirements:

Qualifications & Experience:
– University degree.
– Minimum 1 to 2-year experience in C&B field for company with at least 500 employees.

Knowledge, Skills & Behaviors:
– Good knowledge of HR related regulations and laws of Vietnam.
– Strong PC skills including proficiency in Excel.
– Working knowledge of SAP system, payroll module is preferred.
– Detail-oriented.
– Ability to deal sensitively with confidential material.
– Good analytical and communication skills.
– Good organizational, multi-tasking, and prioritizing skills.
– Working knowledge of payroll best practices.

HR DIVISION LEADER (AEON HA DONG)

Key Responsibilities:

  1. Recruitment activity (60%)

Develop and Execute Recruiting Process and Plans

  • Ensure all vacancies are filled with the suitable candidates within the targeted time.
  • Act as a member of recruitment interview panel.
  • Obtain and assess reference checks of the candidates.
  • Maintain recruitment database of qualified or potential candidates for current and future needs.
  • Be responsible for press advertisement placement and able to recommend innovative and creative design in order to get best results.
  • Develop and improve the recruitment processes to be more innovative and cost effective.
  • Advise hiring managers on recruitment matters.
  • Control recruitment expenses within the budget.
  • Conduct exit interview and analyse the reasons of resignation.
  • Plan, prepare and hold job fair to attract candidates.
  • Participate in Branding activities.

Coordinate and Implement University Recruiting Initiatives

  • Coordinate with universities, events in relation to targeted hires.
  • Running Management Trainee program to attract the most potential candidates.
  1. HR management & Reports (15%)
  • Supervise and follow up subordinate’s tasks daily to ensure HR store’s work run smoothly
  • Identify and reduce unnecessary tasks to increase staff productivity.
  • Regularly train and motivate subordinates in daily works.
  • Identify potential staff for succession planning purposes.
  • Build and promote teamwork spirit.
  • Edit SAP’s errors regarding shift plan for grade 3 up (i.e. time event, shift, night shift, annual leave, etc.). In charge of process on SAP for grade 3 up such as: Hiring, cessation, transfer, longtime absence, resume work,….
  • Manage all information of employees, make sure employees’ data correctly.
  • Check information and provide report when necessary.
  • Be in charge of headcount and turnover rate report
  • Employees weekly report
  1. Employee Relation & Performance (20%)
  • Manage, corporate, support disciplining process
  • Organising Briefing Session on Performance Management Process in preparation for 03 phases: setting Goals, mid-year review, year-end review
  • Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.
  • Participate in the implementation of on-going improvement plan for whole process; standardise all kinds of forms and correspondence relating to the process.
  • Timely identify issues and propose remedies to ensure whole process is implemented properly and efficiently.
  • Support all gather performance evaluation document & analyses its result
  • Co-ordinate with Trade Union to propose benefit & organise event, activity for employee engagement
  • Planning & organise Company event (Best Employee, Best Practice, Long Service…)
  • Support Employee Engagement survey & co-ordinate with other Department for action plan
  1. Rules and Regulations (5%)
  • Follow all working procedures, the company’s policies, rules and regulations.
  • Check, monitor, remind and guide DL, GL, General staff to follow the rules and regulations.
  • Advise Line Managers some work relating to HR’s issue
  1. Other duties
  • Support other departments as necessary.

Other tasks or responsibilities as assigned by direct Deputy HR Manager/ HR Manager

Job Requirements:

Qualifications & Experience:

  • University/ College degree.
  • Minimum 03 years of talent acquisition and direct recruiting experience.

Knowledge, Skills & Behaviour:

  • Good knowledge of HR related regulations and laws of Vietnam.
  • Excellent knowledge of sourcing and recruitment techniques including social media.
  • Effectively manage multiple searches for candidates in different fields.
  • Strong verbal and creative written communication skills.
  • Computer literate (Word, Excel, Power point).
  • Good communication and problem solving skill and leader skill
  • Self-disciplined with ability to work independently.
  • Good command of English (verbal and written) is a plus.

Other requirements:

Be able to work at shift & on Public holidays..

HR Deputy Manager (Manpower Planning/ Talent Acquisition)

Key responsibilities:
1. Organizational Matters
– To develop and formulate standard organization structure for stores operations and Head office.
– To monitor and maintain total Company organization chart.

2. Manpower Planning & Succession Planning
– To prepare yearly headcount budget based on company’s requirements
– To analyze and formulate manpower plans based on the company’s requirements.
– To plan and execute the succession planning through transfer and job redesign, promotion.
– To maintain and update total Company staff profile by grade, career history, awards, position, department and others for manpower planning purposes.
– To review, study and identity the right number of manpower at store.
– To be a member of Recruitment Interview Panel of manager and above level.

3. Employee Retention & Engagement
– To analyze exit interview, turnover rate, employee satisfaction to propose suitable retention strategy to align with company’s strategy.

4. New Store Opening
– To propose MBP for new store.
– To plan, organize and monitor recruitment exercise for new store. To review the new store recruitment expenses.

3. Employer Branding
– Coordinate and Implement University Recruiting Initiatives

4. Recruitment

Job Requirements:

1.Qualifications & Experience:
– University degree.
– At least 05-year experience in HR field (in retail market is a plus).

2. Knowledge, Skills & Behaviors:
– Knowledge about Labour law and labour market in Vietnam.
– Proficiency in computer skills (MS Office).
– Good verbal and written English skills.
– Ability to work to tight deadlines.
– Good communication, problem solving & presentation skill.
– Good management, planning and analyzing ability.
– Ability to maintain the highest degree on confidentiality and professional discretion.

HR – Performance Management Officer

Key responsibilities

1. Performance Management
– Assist in organizing Briefing Session on Performance Management Process in preparation for 03 phases: setting goals, mid-year review, and year-end review for all G2+ at all work locations, this may include:
• Prepare materials
• Check and record attendance
• Book meeting room and prepare necessary logistics
– Provide ongoing support and explanation to employees on Performance Management process.
– Assist in the audit of all submitted MBO in 03 phases to ensure compliance in term of SMART, GROW & 3 golden questions.
– Support on data analysis for productivity improvement

2. Internal Communication
– Planning & process Company Newsletter by quarterly
– Translate & decorate News for Monthly Briefing
– Searching, Design & sending out Chicken Soul to enrich employee life
– Enhance Internal Communication by create written Article or making video clip for employee notice on the Company Regulation to reduce violation

3. Employee Relation & Employee Engagement
– Co-ordinate with Trade Union to propose benefit & organize event, activity for employee engagement
– Support on preparation for the organization of Company Event

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

5. Other duties
Other tasks or responsibilities as assigned by Performance Management Executive & HR Manager.

Job Requirements

Qualifications & Experience:
– Bachelors’ University degree in Human Resources or business-related field.

Knowledge, Skills & Behaviors:
– Fluent in English (both verbal & written), especially translating skills.
– Good Excel and PowerPoint skills.
– Good interpersonal skills to work collaboratively with leadership throughout the organization.
– Strong verbal and written communication skills.
– Ability to work independently as well as work in a team.
– Good Written (Vietnamese) Skill

Academy Manager

Key responsibilities:

1. Develop & Implement Learning / Organizational Development Strategies & Programs
a. Organizational Development:
– Develop 5-year term strategies based on organization’s vision.
– Plan and manage budget according to approved strategies.
– Foster organizational development through learning and development solutions / policies.
– Foster a learning organization.
b. Training & Development:
– Develop and update career roadmap for within and cross functions development.
– Create individual development program for talents.
– Identify performance gaps and training needs then propose solutions for improvement.
– Develop and / or deliver internal and external training programs.
c. Academy Team Development:
– Nurture a strong team with skillful trainers / facilitators.
– Adopt and develop new knowledge, skills to Academy team.

2. Manage Department Operations
– Direct training needs analysis together with Department Heads to address the identified gaps across the 5-Year Plan.
– Propose programs, courses or workshops conducted by 3rd party service providers and approved vendors for relevant staff training – for critical courses with approved budget.
– Build long term Organization Capability program for the company to attain the goal of a High-Performance Company at a world-class level.
– Work with related departments to conduct internal training courses to meet the training needs of the organization.
– Work with HR Department, General Manager to align career advancement & total rewards system.
– Work with CCSR Department & HR Department to manage and improve employer branding and employee value proposition through training communication system.

3. Training Evaluation and Improvement
– Manage reports and dashboards to visually present ideas and quickly map out issues with the business, making quality decision.
– Evaluate training effectiveness, improve efficiency and making adjustment if necessary.
– Propose policies / programs for improving training effectiveness.
– Monitor training content to ensure most updated knowledge, applying best practices in learning and development.
– Build mechanisms to serve daily operation of Academy team, making use of automation technology to facilitate the management of training activities.
– Monitor LMS systems, making use of database to propose interventions to improve company performance.
– Monitor instructional design process to ensure maximum impact of training activities.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations. Ensure compliance from subordinates.
– Promote good practices and encourage fighting spirit in sight of bad conducts

4. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by General Manager.

Job Requirements:

1. Qualifications & Experience

– University degree.
– Minimum 8 years of training experience (preferable with Retail experience).

2. Knowledge, Skills & Behaviors

– High level of leadership competency
– Strong critical thinking and/or analytical thinking
– Strong communication skills, especially public speaking and presentation
– Strong time management and teamwork skills.
– Good problem-solving skill.
– Have strong self-development mindset and open to new ideas.
– Have a polite, tactful and friendly attitude.
– Good knowledge of LMS, authoring tools or other kinds of E-learning system is an advantage
– Good knowledge of spoken and written English and / or Japanese.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.

Aeon Bình Tân – Nhân viên Nhân sự

Key responsibilities:

1. Training activity
– Be in charge of new staff orientation program.
– Train promoters on Store rules.
– Receive training request from Line Manager(s) and work with them to develop materials for training.
– Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.

2. Recruitment activities (for General Staff & Part Time positions)
– Receive & verify Hiring request from Line Manager(s) by checking headcount quota and consulting with HQ HR Manager.
– Search, screen and select CVs, contact candidates for interview.
– Attend interview with Line Manager(s).
– Inform recruitment results to C&B team for offer.

3. SAP System
– Collect new staff’s information and process hiring step on the system.
– Edit SAP’s errors regarding shift plan (i.e. time event, shift, night shift, annual leave, etc.).
– Support C&B team to complete time record task for staff.

4. Employee Card
– Take photo for new staff (including Promoter) and proceed employee magnet card printing.
– Inform IT to create POS account for new Cashier staff and delete accounts of resigned cashier staff

5. Data management
– Manage all store staff & Promoters personal and job information.
– Check information and provide report when necessary.

6. Labor contract
– Make labor contract for new staff.
– Make annex to labor contract, contract renewal.
– Ensure labor contract, renewal contract and annex to labor contract are given to employees on time.

7. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

8. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General staff to follow the rules and regulations.

9. Other duties
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Admin Manager and Store Manager and HR HQ

Job requirements:

1. Qualifications & Experience:
– University/College degree.
– Minimum 01 year of related experience in HR


2. Knowledge, Skills & Behaviors

– Computer literate (Word, Excel, Powerpoint).
– Good communication and problem solving skill.
– Customer focused.
– Self-disciplined with ability to work independently.
– Good command of English (verbal and written) is a plus.
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

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