Academy Manager

Key responsibilities:

1. Develop & Implement Learning / Organizational Development Strategies & Programs
a. Organizational Development:
– Develop 5-year term strategies based on organization’s vision.
– Plan and manage budget according to approved strategies.
– Foster organizational development through learning and development solutions / policies.
– Foster a learning organization.
b. Training & Development:
– Develop and update career roadmap for within and cross functions development.
– Create individual development program for talents.
– Identify performance gaps and training needs then propose solutions for improvement.
– Develop and / or deliver internal and external training programs.
c. Academy Team Development:
– Nurture a strong team with skillful trainers / facilitators.
– Adopt and develop new knowledge, skills to Academy team.

2. Manage Department Operations
– Direct training needs analysis together with Department Heads to address the identified gaps across the 5-Year Plan.
– Propose programs, courses or workshops conducted by 3rd party service providers and approved vendors for relevant staff training – for critical courses with approved budget.
– Build long term Organization Capability program for the company to attain the goal of a High-Performance Company at a world-class level.
– Work with related departments to conduct internal training courses to meet the training needs of the organization.
– Work with HR Department, General Manager to align career advancement & total rewards system.
– Work with CCSR Department & HR Department to manage and improve employer branding and employee value proposition through training communication system.

3. Training Evaluation and Improvement
– Manage reports and dashboards to visually present ideas and quickly map out issues with the business, making quality decision.
– Evaluate training effectiveness, improve efficiency and making adjustment if necessary.
– Propose policies / programs for improving training effectiveness.
– Monitor training content to ensure most updated knowledge, applying best practices in learning and development.
– Build mechanisms to serve daily operation of Academy team, making use of automation technology to facilitate the management of training activities.
– Monitor LMS systems, making use of database to propose interventions to improve company performance.
– Monitor instructional design process to ensure maximum impact of training activities.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations. Ensure compliance from subordinates.
– Promote good practices and encourage fighting spirit in sight of bad conducts

4. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by General Manager.

Job Requirements:

1. Qualifications & Experience

– University degree.
– Minimum 8 years of training experience (preferable with Retail experience).

2. Knowledge, Skills & Behaviors

– High level of leadership competency
– Strong critical thinking and/or analytical thinking
– Strong communication skills, especially public speaking and presentation
– Strong time management and teamwork skills.
– Good problem-solving skill.
– Have strong self-development mindset and open to new ideas.
– Have a polite, tactful and friendly attitude.
– Good knowledge of LMS, authoring tools or other kinds of E-learning system is an advantage
– Good knowledge of spoken and written English and / or Japanese.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.

Aeon Bình Tân – Nhân viên Nhân sự

Key responsibilities:

1. Training activity
– Be in charge of new staff orientation program.
– Train promoters on Store rules.
– Receive training request from Line Manager(s) and work with them to develop materials for training.
– Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.

2. Recruitment activities (for General Staff & Part Time positions)
– Receive & verify Hiring request from Line Manager(s) by checking headcount quota and consulting with HQ HR Manager.
– Search, screen and select CVs, contact candidates for interview.
– Attend interview with Line Manager(s).
– Inform recruitment results to C&B team for offer.

3. SAP System
– Collect new staff’s information and process hiring step on the system.
– Edit SAP’s errors regarding shift plan (i.e. time event, shift, night shift, annual leave, etc.).
– Support C&B team to complete time record task for staff.

4. Employee Card
– Take photo for new staff (including Promoter) and proceed employee magnet card printing.
– Inform IT to create POS account for new Cashier staff and delete accounts of resigned cashier staff

5. Data management
– Manage all store staff & Promoters personal and job information.
– Check information and provide report when necessary.

6. Labor contract
– Make labor contract for new staff.
– Make annex to labor contract, contract renewal.
– Ensure labor contract, renewal contract and annex to labor contract are given to employees on time.

7. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

8. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General staff to follow the rules and regulations.

9. Other duties
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Admin Manager and Store Manager and HR HQ

Job requirements:

1. Qualifications & Experience:
– University/College degree.
– Minimum 01 year of related experience in HR


2. Knowledge, Skills & Behaviors

– Computer literate (Word, Excel, Powerpoint).
– Good communication and problem solving skill.
– Customer focused.
– Self-disciplined with ability to work independently.
– Good command of English (verbal and written) is a plus.
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

Supermarket Project – HR & Admin Generalist

Key responsibilities:

1. Administration-tasks management
– Supervise to purchase non-merchandising materials and equipment for both store and HQ such as plastic bag, weigh label, printing form, medical products, chemicals, seal & money bag, laptop, PC etc.
– Control the payments of all the expenses related to purchase non-merchandising material and equipment for suppliers.
– Receive and consider proposals of Admin store and other departments to make suitable changes for store operation.
– Coordinate with other departments for all task relating to opening new store.
– Manage contracts with suppliers

2. HR task management
– Ensure sufficient manpower during business in ad-hoc situations.
– Take part in recruitment & selection activities for SM’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit

3. Others
– Other tasks or responsibilities as assigned by Project Leaders.

Job requirements:

1. Qualifications & Experience:
– University/College certificate
– 3-5 year-experience in Administration field/ retails business

2. Knowledge, Skills & Behaviors
– Good command of spoken and written English.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
– Strong communication skill (both verbal & written).
– Detail oriented and be able to handle multi-tasks.
– Good organizing and time-management skills.
– Good problem-solving skills.

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