Career Tag: Quản lý

[AEON XUÂN THỦY] TRƯỞNG NHÓM THU NGÂN (CASHIER GROUP LEADER)

I. KEY RESPONSIBILITIES 

1. Customer Services

– Access and work with other staff to assist in resolving issues from client, staff and the public.

– Input/retrieve client account information data on system.

– Verify and research data on registration status, balance point and purchase history.

– Serve as key contact for cashiers needing assistance with account or client problems.

– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Cashiering activities

– Be aware of current sales promotions and conduct daily brief with Cashier team.

– Change cash and distribute to cashier counters.

– Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and adequate for daily operation.

– Ensure cash registers & credit card terminals are in good conditions.

– Ensure the hangers, hard tags and left over items timely collected by Line Department staff.

– Remove unnecessary goods at inactive cashier counter.

– Ensure signage must be in proper condition display at cashier counters.

– Check all cashier counters to avoid long queue especially in peak hours or weekend.

– Random spot check at cashier counter to avoid any fraud.

– Be responsible for investigating any unbalance situation and report to superiors.

– Make day and night shift handover.

– Investigate and correct errors made at the cash registers in a timely manner; report errors to Chief Cashier.

3. 5S

– Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at Cashier Counter.

4. Manpower Management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure Key Staff and General Staff’s attendance and attire.

– Be responsible for Key Staff and General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.

5. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations.

6. Other duties

– Closing floor in charge.

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– College/Vocational College.

– At least 2 year experience, including 1 year experience as GL in Supermarket/Shopping center. 

2. Preferred skills

– Strong communication and problem solving skills.

– Computer literacy: Word and Excel. 

– Strong counting and calculation skills are required. 

– Customer service skills: Customer service minded. 

– Team work skill: Actively promote team work. 

– Leadership: Acting leadership by example. 

– Be able to work at shifts and on Public holiday.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

 

[AEON XUÂN THỦY] TRƯỞNG NHÓM THIẾT KẾ BẢNG GIÁ (SPA GROUP LEADER)

I. KEY RESPONSIBILITIES 

1. POP design and display

– Receive POP requests from Merchandising Dept. and Store Operation.

– Design POP regarding promotion schemes, product’s information for customer’s attention drawing purpose as well as to promote sales indirectly.

– Supervise the display of POP, standee, information/notice board in the Store to ensure the achievement of display purposes & clear conveyance of information.

2. Decoration activities

– Supervise, be responsible for the execution of Store’s decoration projects to ensure the aestheticism, technical quality, and Company image through each event.

– Update the execution period of promotion schemes, Member Day, Mommy Day, A&P in the month for timely and effective management of POSM (Point of Sales Material).

3. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

– University/College degree. 

– With Training in computer oriented design and graphic design software.

– Minimum 01 year of related experience.

– Be able to work at shift & on Public holidays. 

– Have ability to relocate to other Stores as per Company’s assignment is a plus.

2. Preferred skills: 

– Strong sense of aestheticism.

– Excellence proficiency in Computer Software for design.

– Good communication skill.

– Teamwork skill: Actively promote team work.

– Good command of English is a plus.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM HÀNH CHÍNH (ADMIN GROUP LEADER)

I. KEY RESPONSIBILITIES 

1. Expenditure

– Collect all taxi bills of the store and make weekly report.

– Collect all Purchase Request (working tools, device and stationery) and make monthly report.

– Monitor expenditure in term of taxi usage & the ordering of working tools, device, stationery and .propose ways to save costs.

2. Stationery

– Receive Purchase Request for Stationery, employee cards then proceed ordering.

– Receive Stationery, employee cards from supplier and deliver to staff.

3. Staff Meal

– Get quantity of meal to be served each week from each Operation Line and inform to Aeon Delight.

– Make report on real quantity of served meal each day and each month.

4. Staff uniform

– Be in charge of delivering uniform to new staff and uniform replacement in case of wear and tear.

– Take and store returned uniform of resigned employees from HR Store.

5. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

6. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

7. Other duties

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by Store Admin Division Leader/ Admin Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

– University/College degree. 

– Minimum 01 year of related experience. 

– Be able to work at shift & on Public holidays. 

– Have ability to relocate to other Stores as per Company’s assignment is a plus. 

2. Preferred skills

– Show good attention to detail. 

– Teamwork skill: Actively promote team work. 

– Leadership: Acting leadership by example. 

– Computer literacy. 

– Good communication skill.

– Good command of English is a plus

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM KẾ TOÁN (ACCOUNTING GROUP LEADER)

I. KEY RESPONSIBILITIES 

1. Accounting duties

– Check & reconcile each Cashier POS on the system with Cashier report, send report of cash shortage to Cashier for money collection.

– Check voucher delivery to Store Customer Service Department according to upcoming promotion schemes and the return of unused vouchers.

– Check receipt voucher & payment voucher and reconcile with cash fund.

– Check merchandise return voucher from MMD Accounting for timely invoice issuance.

– Check seal report and monitor the daily delivery of petty cash to Cashier team.

– Check cash collection report against cash receipt voucher from GMS.

2. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

3. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

4. Other duties

– Support other departments as necessary

– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

– University/College degree, majoring in Accounting/ Finance/ Banking.

– Minimum 01 year of related experience.

– Be able to work at shift & on Public holidays.

– Have ability to relocate to other Stores as per Company’s assignment is a plus. 

2. Preferred skills:

– Strong analytical skill, good at data/figures.

– Advanced computer skills, particular in Excel.

– Good communication and problem solving skill. 

– Teamwork skill: Actively promote team work.

– Leadership: Acting leadership by example.

– Good command of English is a plus.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG QUẦY CÁC SALES LINE (THỰC PHẨM 1, THỰC PHẨM 2, THỜI TRANG – PHỤ KIỆN & TRẺ EM, ĐIỆN MÁY – GIA DỤNG)

I. KEY RESPONSIBILITIES 

1. Operations duties

(a.) Merchandise management

– Supervise Group Leader(s) and General Staff to ensure:

• Merchandise is fully replenished, in good condition & quality

• All the display merchandise is according to schematic plan and all the price between the display merchandise and the price card is tallyed

• Changing the price label (if necessary) is completed before the store opens.

– Order stock directly with Suppliers and receive stock from MMD.

– Verify and approve inventory orders raised by Group Leader(s).

– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.

– Support Foodline with monthly Stock Take as directed by supervisor.

– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

(b.) Non-merchandise management

– Supervise Group Leader(s) and General Staff to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good condition.

• The Salesfloor is kept clean & tidy

• All backrooms are locked in good condition.

• POP execution is carried out properly

• Fire safety procedure is carried out properly

– Check and verify variances in stock & sales figures after Stock Take and make the report to the Line Manager.

– Execute store opening & closing as directed by supervisor.

2. Customer service

– Provide good customer service to encourage “plus selling”.

– Be polite and listen alternatively to customer needs.

– Get information and introduce to customers new arrivals, promotions, and policies regarding payment, returns/exchanges, etc.

– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.

– Follow the Company’s Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).

3. Sales and Profits 

– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.

– Brief promoters on the promotion scheme.

– Break down the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.

– Overall plan and supervise the execution of promotion schemes.

– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.

– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management

– Plan Monthly Division’s duty roster and manpower schedule.

– Ensure sufficient manpower during business in ad-hoc situations.

– Monitor Group Leader(s), General Staff, and Promoter’s attendance and attire.

– Approve duty roster, and shift plan raised by Group Leader(s).

– Be responsible for the Group Leader(s) and General Staff’s performance.

– Take part in recruitment & selection activities for the Division’s staffing.

– Motivate, training and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

5. Rules and Regulations

– Follow all working procedures, and the company’s policies, rules, and regulations.

– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations

6. Other duties

– Opening & closing Store.

– Be on duty and act as Line Manager’s roles when the Line Manager’s not present at work (i.e. is on leave or on business trip).

– Other tasks or responsibilities as assigned by the direct Line Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

– University degree.

– At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs.

2. Preferred skills

– Strong analytical skills, good at data/figures.

– Fluency in Vietnamese and English languages (both written & oral)

– Teamwork skill: Actively promote teamwork

– Service orientation: customer service minded

– Leadership: Acting leadership by example

– Good presentation, problem-solving, and sales skills

– Computer skills (Word, Excel, Powerpoint).

– Ability to cope with stressful situations at work

– Self-disciplined with the ability to work independently

– Be able to work at shifts & on Public holidays

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG QUẦY GIAO NHẬN HÀNG (MMD DIVISION LEADER)

I. KEY RESPONSIBILITIES 

1. Merchandising management

– Supervise the receiving and delivery of goods.

– Check the PA Zero process to control the inventory.

– Control the exchange, return, transfer of goods, and internal consumption.

– Control the delivery process for customers – collect money later.

– Practice safe rules and 5S.

– Control stock-take process monthly and annually.

– Human resources management: submit the periodic report and working plan for employees.

2. Rules and Regulations 

– Follow all working procedures, the company’s policies, rules and regulations.

3. Other duties 

– Other tasks or responsibilities as assigned by the Store Manager or Line Manager.

II. JOB REQUIREMENTS 

1, Qualification and Job Requirements:

  • Minimum 3 years of experience in the retail industry during which 1 year in the manager position (including at least 5 members)
  • Be able to work at shift & on Public holidays.
  • Having the ability to relocate to other Stores as per the Company’s assignment is a plus.

2, Preferred skills 

  • Good command of English (verbal & written).
  • Computer literate (Word, Excel, PowerPoint).
  • Soft skills: teamwork, leadership, analyzing, presentation, and problem-solving skills.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] CHUYÊN VIÊN HÀNH CHÍNH (ADMIN DIVISION LEADER)

I. KEY RESPONSIBILITIES

1. Administrative tasks 

– Assist Store Admin Manager in developing & implementing new administrative system

– Supervise material order & issuing of uniforms, name badges, swipe cards…

– Make the working roster of the store’s Line Manager & store warehouse’s opening & closing

– Coordinate with AEON Delight to solve issues related to cleaning, security & technical matters

– Receive & work with inspection team from governmental authorities

– Supervise other matters relating to staff canteen, medical room, garbage management

– Promote 5S action & creation of an idea workplace – Make the periodical report on costs & other matters

2. Process & Guidelines 

– Develop working processes, and guidelines for other departments to ensure smooth operation.

– Ensure compliance with internal controls.

– Communicate, train, implement, and sustain relevant policies, processes, and procedures within the store to deliver the required outcomes.

3. Cost Control 

– Control store expenditure within budget.

– Promote, and strengthen the cost-effectiveness mindset in all Store staff.

4. Supporting roles

– Support other functions in the execution of promotion schemes, customer surveys, handling customer grievances, and finding solutions to arisen difficulties in operation.

– Support other departments regarding staff allocation plans to ensure adequate staffing for smooth operation, especially in peak seasons.

5. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

6. Other duties

– Other tasks or responsibilities as assigned by the Admin Manager and/or Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

  • University graduate.
  • A minimum of 3 years experience in the retail industry and 2 years in the management position.
  • Be able to work at shift & on Public holidays.
  • Having the ability to relocate to other Stores as per the Company’s assignment is a plus.

2. Preferred skills:

  • Computer literacy (Ms. Office, Internet…)
  • Detail-oriented and careful
  • Able to adapt quickly & react positively to business needs & changes in strategies
  • Good in:

– Planning & organization skill

– Interpersonal & communication skill

– Leadership skill

– Problem solving skill

– English communication skill (verbal & written)

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON HAI PHONG] SOFTLINE & KIDS MANAGER – TRƯỞNG BỘ PHẬN THỜI TRANG, PHỤ KIỆN VÀ TRẺ EM

I. KEY RESPONSIBILITIES

1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.


b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.


c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).


2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.


3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.


4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.


5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.

II. JOB REQUIREMENTS

– University graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
– Computer literacy (Ms. Office, Internet,…) and good command of English
– Sound knowledge of retail background
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written
– Good problem solving & presentation skills
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work

Other requirements: Work in shift, weekend & on Public holidays and have ability to relocate to other Stores as per Company’s assignment is a plus.

III. CONTACT INFORMATION

Please send your resume to email: khanhlinh.nguyen@aeon.com.vn

Tel: 0225.6288.512 (Ext 610-611)

IV. WORKING LOCATION: AEON HẢI PHÒNG – Số 10 Võ Nguyên Giáp, Phường Kênh Dương, Quận Lê Chân, Thành phố Hải Phòng

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