Career Tag: Siêu thị

[AEON MaxValu] Store Manager – New Supermarkets open in 2022

Purposes & Scope of the Role:

Be responsible for smooth store operations with effective, profitable results. Ensure that efficient leadership, comfortable, open working environment, and staff performance meet the requirements.

Working locations: Hanoi

 

Key Responsibilities:

Operations

  • Ensure that store’s daily operation is ready for business.
  • Ensure all company properties are in serviceable condition.
  • Monitor stock levels and its movement to minimize “out of stock” situation, but to maximize sales.
  • Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
  • Be responsible for customer complaints and take appropriate steps to solve such complaints promptly.
  • Ensure that reports & invoices are timely submitted to headquarter for onward processing.
  • Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.

Administration

  • Ensure that all store accounting and administrative manuals and procedures are being complied.
  • Approve and authorize all relevant documentation for timely submission to Head Quarter.

People management and development

  • Build teamwork spirit among staffs.
  • Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
  • Evaluate staff performance and make appropriate fair recommendations for promotions or disciplinary actions when necessary.

Rules and Regulations

  • Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
  • Maintain safe working conditions for employees and customers; solve safety concerns quickly.

Sales and profits

  • Responsible for sales target for daily/weekly/monthly and annual achievement
  • Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
  • Maintain controllable expenses within the budget set for the store.
  • Responsible for Profit and Loss of the store.
  • Control shrinkage level within the budget.
  • Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Other duties

Perform additional duties as assigned by the Operation Manager.

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • Two years of experience in retail store management.

Knowledge, Skills & Behaviors:

  • Knowledgeable of retail background.
  • Good command of English.
  • Demonstrated abilities to build effective teams and motivate employees.
  • Strong initiative and leadership skills.
  • Good problems solving skills.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.
  • Computer-literacy (good skill in Microsoft Office software).

Other requirements:

  • Be able to work at shifts & public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your CV to Ms. Dương via duong.hoang@aeon.com.vn. Thank you!

[HA DONG] FOODLINE 2 MANAGER (TRƯỞNG BỘ PHẬN THỰC PHẨM)

Key Responsibilities:
1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.


Job Requirements:
Qualifications & Experience:
– University/College graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
Knowledge, Skills & Behaviors:
– Computer literacy (Ms. Office, Internet,… ).
– Sound knowledge of retail background.
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written.
– Good problem solving & presentation skills.
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work.
– Good command of English: verbal and written.
Other requirements:
– Be able to work at shift & public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

If you are interested in this position, please do not hesitate to send you updated CV to: doan.pham@aeon.com.vn (Ms. Doan)

[Hanoi Office] Merchandising Executive (Category: Softline-Ladies)

Key Responsibilities:
1. Major Duties
– Responsibility of “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Full responsibility in the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement with Merchandising Plano grams delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding to Operations of any action taken that impact on the Customer or Stores.
– Achieve Commercial Key Performance Indicator
– Identify with Supply Chain the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activity to implement any key learning’s.
– Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization
– Provide all necessary information and documentation is passed to supporting staff, ensuring all necessary admin tasks are completed in a timely and professional manner.
2. Other Duties
Any necessary tasks that are deemed important from time to time.
3. Rules and Regulations
Follow all working procedures, the company’s policies, rules and regulations.


***Job Requirements:
Qualifications & Experience:
– University degree, preferably in Economics, Business Management or related subjects.
– 4 years of experience in retail with the same category.
Knowledge, Skills & Behaviors:
– Fluency in Vietnamese and English languages (both written and oral).
– Customer-focused mindset
– Passion for merchandise career.
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good at data/ figures.
– Abilities to use computer, office programs and database.

Please send your updated CV to: Ms. Minh Anh  – anh.duong@aeon.com.vn

[SMPT/Store Management] – Executive – Grocery

KEY ROLES AND RESPONSIBILITIES

•Make and check daily working schedule for each store

•Make new hire orientation

•Support all new stores’ opening: modify, update training document, organize training class, make to-do-list, etc.

•Make focus items by month, season and make sale plan by week (52 weeks)

•Analyze actual sales and give proposal of solutions for all stores

•Be responsible for staff’s attendance and performance; regularly motivate subordinates in daily works

•Manage stock, assortments, POG of Grocery

•Check, monitor, remind & guide officers & store staff to follow all working procedures, rules and regulations

REQUIREMENTS

•University/ College degree

•Minimum 3 years of experience in grocery manufacturing or related experience in retail industry

•Have experience in team management

•Good planning, organizing & time management skills

•Good communication skill

•Detailed oriented and be able to handle multitasks

•Strong leadership and relationship management

•Good command of spoken English

•Be able to work in shifts and public holidays

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn

[SMPT/Store Management] Executive – Perishable

KEY ROLES AND RESPONSIBILITIES

•Make and check daily working schedule for each store

•Make new hire orientation

•Support all new stores’ opening: modify, update training document, organize training class, make to-do-list, etc.

•Make focus items by month, season and make sale plan by week (52 weeks)

•Analyze actual sales and give proposals/ solutions for all stores

•Be responsible for staff’s attendance and performance; regularly motivate subordinates in daily works

•Manage stock, assortments, POG of Perishable, daily and dairy

•Check, monitor, remind & guide officer & store staff to follow all working procedures, rules and regulations

REQUIREMENTS

•University/ College degree

•Minimum 3 years of experience in perishable, daily and dairy manufacturing or related experience in retail industry

•Have experience in team management

•Good planning, organizing & time management skills

•Good communication skill

•Detailed oriented and be able to handle multitasks

•Strong leadership and relationship management

•Good command of spoken English

•Be able to work in shifts and public holidays

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn

 

[Hanoi Office] Development Deputy Manager – Research & Planning

Job Purpose & Scope of the role:

Development Deputy Manager (Research and Planning) is responsible for identifying potential locations for SC/ GMS, looking for suitable projects for stores operated by Aeon Vietnam, preparing all necessary information regarding development, making necessary feasible studies and managing internal procedures of all SC projects.

Key responsibilities:    

  • Identify potential locations for SC Development in consideration of Development Area Strategy
  • Assist SC Development for its smooth construction including but not limited to resolving disputes with land owners from time to time
  • Obtain and prepare necessary documents and information for making Agreement
  • Research & find out strategies of SC and Store Development Area 
  • Analyze existing SC and store P/L
  • Assist to make Mid Term SC and Store’s Development Planning and Annual Strategy for SC and Store’s Development
  • Develop good relationship with private companies or governmental bodies for developing potential sites and negotiate with them for SC and Store’s Development
  • Carry out Area research (residential areas, competitors, catchment, existing and future roads in new markets).
  • Study SC prototypes (SC structure, Size, Concept, Investment, Layout, Sales) including Tenant Mix of SC
  • In order to make sure that the works of officers and consultants are in order, one shall constantly conduct reviewing and analysis on their jobs and give guidance whenever necessary
  • Constantly have a good grip on the industry trends, market trends and consumer trends
  • Calculate proposed ROI Plans for Development and propose appropriate Investment Amount for Development Projects
  • Develop market research methods and compile market data and related information for SC Development Planning
  • Study and use Map Info System
  • Other tasks or responsibilities as assigned by Development Manager or General Manager.

Job Requirements:

Qualifications & Experience:

  • University Degree

Knowledge, Skills & Behaviors:

  • Good command of spoken and written English and Japanese. Japanese level N1
  • Experience in Finance or Legal (or majoring in Law).
  • Wide network of site development
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
  • Strong communication & negotiation skills (both verbal & written).
  • Be detail oriented and able to handle multi-tasks.
  • Knowledge of SC Development Procedures
  • Knowledge of Authority submission and Necessary License
  • Basic Sales Estimation Skills (Market Size, Market Share)
  • Knowledge of  Methods & Logic of Market Research
  • Knowledge of SC Development Procedures (Before Handover to Opening Manager)

Please send updated CV to: Ms. Huyen – huyen.nguyen@aeon.com.vn

[Aeon MaxValu – Hanoi Office] HR Executive

Primary Objective:

Partner with line management on HR, business needs and special projects

Key Activities:

  • Align business objectives with employees and management in designated business units (BUs)
  • Provide full supports regarding Human Resource-related issues

Roles and responsibilities:

  • Participate in solving complex employee relations issues. Conducts effective, thorough and objective investigations.
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Work with Department Heads and Line Managers to develop people strategy for related business units (BUs) to enable them to deliver its business objectives.
  • Work with relevant HR functional teams in other processes namely performance management, disciplinary action, compensation review, employer branding, talent management, and employee engagement, etc
  • Analyse HR key metrics (turnover, exit interviews, days to fill positions, cost per hire…) and utilise data for process improvements.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, …).
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on BUs restructures, workforce planning and succession planning.
  • Identifies training needs for BUs and coaching needs.
  • Conducts frequently (weekly/ monthly…) meetings with related business units.
  • This job description is reviewed on annually basis and subject to change upon business requirements

Qualification and Job Requirements:

  • University degree
  • At least 03- years of experience in HR field (in retail market is a plus).
  • Be able to work at shifts, overtime, at weekends and holidays as assigned
  • Have ability to relocate to Stores as per Company’s assignment
  • Good oral and written communication skills in both English and Vietnamese
  • Solid knowledge about Labour law and labour market in Vietnam
  • Ability to work with tight deadlines and cope with stressful situation at work.
  • Self-disciplined with ability to work independently
  • Good communication, problem solving & presentation skills.
  • Good planning and analysing skills
  • Proficiency in computer skills (MS Office).

Please send updated CV to Ms. Huyen: huyen.nguyen@aeon.com.vn | 024 – 6277 8333 (Ext 766)

[HN – AEON MaxValu] Support Leader – New Supermarkets open in 2022

Purposes & Scope of the Role:

Be responsible for effectively operation of Cashier team, administrative tasks to ensure smooth operation and enhance customer’s shopping experience.

Key Responsibilities:

1. Customer service

  • Always train and remind subordinates about enhancing department customer service satisfaction.
  • Get information and introduce to customers about promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle complaints from customers or complaints raised by General Staff/ promoters, and difficult/ complicated sales.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

 2. Administrative & Accounting Management:

  • Ensure compliance in internal controls
  • Control store expenditure within budget.
  • Keep and control petty cash fund for daily money exchange with Cashier team
  • Check report of VAT invoices to ensure accurate reflection on the system.
  • Make monthly report on outgoing VAT for HQ Accounting department’s review.
  • Plan monthly Department’s duty roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Ensure General Staff attendance and attire.

3. Rules and Regulations

  • Follow all working procedures, the company’s policies, rules, and regulations.
  • Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

4. Other duties

  • Open & close Store
  • Be on duty and perform Store manager’s roles when SM does not present at work (i.e. is on leave or on business trip)
  • Other tasks or responsibilities as assigned by Store Manager and other upper managers

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • At least one-year related experience in retailing business or supermarket environment.

Knowledge, Skills & Behaviors:

  • Good communication, problem-solving and leadership skills.
  • Strong counting and calculation skills
  • Customer service skills & customer service mindset
  • Teamwork: actively promote teamwork

Other requirements:

  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment 

Please send your CV to HR Department via email: ducan.nguyen@aeon.com.vn (Mr. An) with the title: [AEON MaxValu] Support Leader – Your full name.

Thank you!

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