Career Tag: Siêu thị

[HN – AEON MaxValu] Sales Leader – New Supermarkets open in 2022

Purposes & Scope of the Role:

To be responsible for the group’s sales achievement, gross profit, loss, ordering, backroom and selling area management, staff and promoters management, and preparation of periodical reports.

Key Responsibilities:

1. Operations duties

Merchandise management

  • Supervise General Staff to ensure:
  • Merchandises are fully replenished, in good conditions & quality.
  • All merchandises are displayed according to schematic plan or instructions from supervisors/Merchandisers and all the prices between merchandise displayed and price cards are correct.
  • The changing of price label (if necessary) is completed before the store is open.
  • Order stock directly from Suppliers /Warehouse/ GMS and receive stock
  • Plan manpower, prepare and attend bi-annual Stock Take as scheduled.

Non-merchandise management

  • Manage & support all cashier counters to avoid long queue especially in peak hours
  • Supervise General Staff to ensure:
  • Operational equipment, lighting and fixtures are in good conditions
  • Sales floor is kept clean & tidy.
  • POP execution is carried out properly.
  • Fire safety procedure is carried out properly.
  • Execute floor opening and closing as directed by Store manager.

Customer service

  • Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Handle complaints from customers or complaints raised by General Staff and promoters, and complicated sales.
  • Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits

  • Responsible for Sales Target for Daily/ weekly/ monthly and annual achievement
  • Hold daily briefing on sales achievement of previous day, sale budget of current day, up-to-date sales achievement, promotion and company updates.
  • Gather and consolidate all periodical reports about top sales, promotions sales results, market surveys/ competitor surveys and submit them to Store manager.

3. Cashier activities

  • Be aware of current sales promotions and make sure the information is informed to cashier staff in daily briefing session.
  • Investigate and correct errors made at the cash registers in a timely manner, and report errors to Store manager.
  • Support subordinates in difficult cases at Cashier counters

4. Team management

  • Plan and monitor Monthly department’s roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Be responsible for General Staff’s performance.
  • Build and promote teamwork spirit.

5. Rules and Regulations

  • Follow all working procedures and company’s policies, rules and regulations.
  • Check, monitor, remind and guide General Staff to follow the rules and regulations

6. Other duties

  • Opening & closing store.
  • Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:

Qualifications & Experience:

  • University/ College graduate
  • At least one-year related experience in retailing business or supermarket environment.

Knowledge, Skills & Behaviors:

  • Good communication, problem-solving and leadership skills.
  • Customer service skill, customer service mindset
  • Strong counting and calculation skills are mindset
  • Teamwork skill: actively promote teamwork.

Other requirements:

  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment 

Please send your CV to HR Department via email: ducan.nguyen@aeon.com.vn (Mr. An) with the title: [AEON MaxValu] Sales Leader – Your full name

Thank you!

[AEON MaxValu] Store Manager – New Supermarkets open in 2021

Purposes & Scope of the Role:

Be responsible for smooth store operations with effective, profitable results. Ensure that efficient leadership, comfortable, open working environment, and staff performance meet the requirements.

Working locations: 

  1. Huyndai Store: Ha Dong District – Hanoi
  2. Comatce Store: Thanh Xuan District – Hanoi
  3. Rivera Store – Thanh Xuan District – Hanoi 

Key Responsibilities:

Operations

  • Ensure that store’s daily operation is ready for business.
  • Ensure all company properties are in serviceable condition.
  • Monitor stock levels and its movement to minimize “out of stock” situation but to maximize sales.
  • Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
  • Be responsible for customer complaints and take appropriate steps to solve such complains promptly.
  • Ensure that reports & invoices are timely submitted to Head Quarter for onward processing.
  • Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.

Administration

  • Ensure that all store accounting and administrative manuals and procedures are being complied.
  • Approve and authorize all relevant documentation for timely submission to Head Quarter.

People management and development

  • Build teamwork spirit among staffs.
  • Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
  • Evaluate staff performance and make appropriate fair recommendations for promotions or disciplinary actions when necessary.

Rules and Regulations

  • Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
  • Maintain safe working conditions for employees and customers; solve safety concerns quickly.

Sales and profits

  • Responsible for sales target for daily/weekly/monthly and annual achievement
  • Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
  • Maintain controllable expenses within the budget set for the store.
  • Responsible for Profit and Loss of the store.
  • Control shrinkage level within the budget.
  • Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Other duties

Perform additional duties as assigned by the Operation Manager.

Job Requirements:

Qualifications & Experience:

  • University/ College graduate.
  • Two years of experience in retail store management.

Knowledge, Skills & Behaviors:

  • Knowledgeable of retail background.
  • Good command of English.
  • Demonstrated abilities to build effective teams and motivate employees.
  • Strong initiative and leadership skills.
  • Good problems solving skills.
  • Ability to adapt quickly and react positively to business needs and changes in strategies.
  • Computer literate (good skill in Microsoft Office software).

Other requirements:

  • Be able to work at shifts & public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your CV to email tuyendung.hn@aeon.com.vn. Thank you!

Merchandising Executive, Private Brand – Home Coordy

Key responsibilities:
– Work closely with related MD on the strategy for Category of Home Coordy shop such as product concept, 3C analysis, assortment plan, monthly and quarterly sales plan in order to achieve sales and GP goal.
– Market survey frequently to update market trend, competitor’s strength.
– Work closely with partner (Aeon Topvalu Vietnam Co.) to following import shipment smoothly.
– Support and instruct operation team on schematic, product display.
– Coordinate with related dept. such as Marketing, construction, E-commerce on branding for Home Coordy.
– Other tasks might be assigned by Manager.

Job Requirements:

1. Qualifications & Experience
– University/ college degree In Economics or related subjects.
– Having experience in retail and product development

2. Knowledge, Skills & Behaviors
– Having knowledge about import-export.
– Customer-oriented.
– Strong in Communication, negotiation skill.
– Good in data and figures.
– Good command in English (both written and oral)
– Good command in Japanese (N3 up)

Please send your CV to Ms. Thúy, email: thuy.le@aeon.com.vn. Thank you!

Marketing Executive, Glam Beautique & Wellness

Key responsibilities:
1. Mailer Promotion and Activities:
– Communicating with MDs to gather all promotion information
– Managing the production leaflets, posters, flyers, standees, POP, POSM
– Arranging the effective distribution of marketing materials
– Conducting market research and monitoring competitors’ activity
– Supporting NBD events activities
– Run & Follow up the Mailer Sales performance report, POP & product display report on Monthly basis
– Accomplishes marketing and organization mission by completing related results as needed.
– Creating and developing new innovative ways to communicate the company message to their existing customers

2. Digital Marketing & Platform:
– Create Wellness website / Fanpage… to enhance more Brand Awareness for Wellness
– Cooperate with all NBD to create more activities at Aeon Platform about Promotion scheme online, Customer Service improvement, Online Consultant service…
– Preparing communication materials
– Searching for more NEW opportunities for Platform cooperation

3. General:
– Support and Collaborate with all NBD departments
– Supervise Marketing officer / Agencies in Mailer execution and other jobs assigned.
– Work/communicate & follow with Store operation/Agency to get job done as schedule.
– Manage all expenses within approved budget.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:
1. Qualifications & Experience
– University graduated with the major of Marketing, PR or equivalent.
– Minimum 02 years of related experience, working in retail industry is an advantage.

2. Knowledge, Skills & Behaviors
– Detail oriented and be able to handle multi-tasks
– Good command in Vietnamese and Fair in English language (both written and oral)
– Good communication and teamwork skills
– Good planning, organizing and time-management skills

Please send your CV to Ms. Thúy, email: thuy.le@aeon.com.vn. Thank you!

[HaNoi Office] Distribution Center – Deputy Manager

Key responsibilities:

1. Before DC going live: Supporting Supply Chain Manager to:
– Develop end-to-end operation processes, regulations to make sure smooth goods movement from ordering to supplier until goods delivered to end customer
– Create rules, guidelines for all relating parties, suppliers when using DC
– Make the plans and resources in preparation for DC going live

2. After DC going-live: Playing the role of Center manager to:
– Oversee daily activities at DC to ensure the timely and accurate completion of all receiving, orders, product delivered, transferred and returned from Suppliers and Stores.
– Oversee and maintain efficient order replenishment and inventory control of Stock Point items.
– Conduct periodical cycle count, stock take and fostering continuous inventory accuracy.
– Control DC’s MHE resources from all AEON stores for the loss prevention.
– Meet regularly with 3PLs to review, analyze, and develop actionable plans for productivity and maximize daily operational efficiencies.
– Monthly meeting with HQ and Store to address all issues regarding discrepancies and errors in the supply chain process then furnish solution of these issues.
– Coordinate with HQ-SCM to evaluate 3PLs performance and supplier’s delivery performance by set KPIs to develop continuous supply chain improvements with the target of cost optimization.
– Coordinate with HQ and Store to provide the efficient store delivery planning.
– Manage DC’s Profit and Loss efficiently under budget assigned.
– Direct, hiring, training, developing and evaluating Center staffs to assure Company policies, procedures to be followed in timely manner.
– Other duties as requested or needed by superior

3. General Management

a. Planning and Budgeting;
– Planning, budgeting and proposing by breaking down the duties into groups, making budgets (Yearly and Monthly) and clarifying ROI to the supervisor, for hiring employees and/or implementing any necessary assets to purchase and/or activities to be made for achieving the duties.

b. Watching Status;
– Grasping the progress of various activities, management and controlling status to ensure that those are carried out as planned or budgeted, and improving its performance.

c. Maintenance of Policies and Regulations;
– Investigating, checking, auditing, creating, maintaining, keeping in effective and proposing any policies, regulations or rules related to the department duties, obligations and responsibilities; then upon approvals from the direct supervisors, installing, implementing, enforcing and amending any such policies, regulations or rules.

d. Supervising Staffs, Subordinates and Members;
– Planning and maintaining all staff activities, jobs, duties and working schedules (including shift planning, in and out administrations, overtime, and business trip) in the department
– Education for Improvements
– Planning, educating and improving all staffs’ knowledge’s and techniques by evaluating performance through creating CDP, then promoting if any staffs are met to be knowledgeful enough, with good humanities and performance, to become superiorly.

e. MBOs
– Planning and supervising staffs to establish the yearly MBO and evaluating every half year.

f. Enforcing Company Policies, Rules and Regulations
– Supervising all staffs in the department to enforce following AEON basic policies/ethics and complying laws and regulations suitable and sufficient enough as a business person by education.

g. Information Delivery to Staffs;
– Communicating with and delivering any necessary information to, the staffs in the department for carrying out their duties.

h. Reporting Duties
– Establishing and maintaining an appropriate reporting line from all staffs in the department, and report to and/or seek consultation from the supervisor and/or any other departments if necessary.

Job Requirements:
1. Qualifications & Experience:
– University degree, 5+ years experienced playing a role of Warehouse/Center Manager or equivalent experience
– Experience retail business is a plus

2. Knowledge, Skills & Behaviors:
– Numeracy and analytical skills to budget, forecast and evaluate distribution center performance
– Managerial skill
– Effective verbal and written communication skills
– Ability to work well under pressure and handle multiple tasks
– Detail oriented; problem solving and reasoning skill

Group Leader – Glam Beautique & Wellness (Giga Mall Thủ Đức & Canary Bình Dương)

Main duties:

1. Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit”

4. Customer service
– Provide advices and good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Deal with complaints from customers, in case no solution is met, raise issues to Group Leader/Key staff
– Register member card for customer (check customer ID card, give form to customer, register member card )
– Do skin analysis/ gift wrapping for customers.”

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations. ”

6. Other duties

– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Operation Deputy Manager/ Manager, General Manager.


Job requirements:
1. Qualification and Job Requirements.

– College or Technical School graduate.
– At least one-year related experience in retailing business or supermarket environment.
– Good communication, problem solving and leadership skills.
– Customer focused.
– Self-disciplined with ability to work independently.
– Good presentation and sales skill.
– Computer literate (Word, Excel & Powerpoint).
– Ability to communicate in English (verbal & written).

2. Preferred skills.

– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your CV to Ms. Yến Bình – binh.vo@aeon.com.vn

Division Leader – Glam Beautique & Wellness (Aeon Celadon Tan Phu & Aeon Canary Binh Duong)

1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
Merchandise is fully replenished, in good conditions & quality.
– All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
– Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
– Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
– Sales floor is kept clean & tidy
– All backrooms are locked in good conditions
– POP execution is carried out properly
– Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

Job Requirements:
1. Qualifications & Experience
– University/College degree.
– At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
– Strong analytical skill, good at data/figures.
– Good command of spoken and written English
– Teamwork skill: Actively promote team work.
– Service orientation: customer service minded.
– Strong leadership and excellent relationship management.
– Good presentation, problem solving and sales skills.
– Self-disciplined with ability to work independently.
– Computer skill (Word, Excel, Powerpoint).
– Ability to cope with stressful situation at work.

2. Knowledge, Skills & Behaviors
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your CV to Mr. Khoa – dang.nguyen@aeon.com.vn

MMD Accounting Officer

Key Responsibilities:

1. Main duties
– Check information in invoice, ensure it correctly, timely and be entered in the system.
– Match invoice with PO to run payment of supplier
– Control and adjust wrong price PO in system and ensure not delay payment due to wrong price.
– Prepare input VAT daily and submitted timely and accurately to the head quarter.
– Arrange & store invoices tidily.
2. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
3. Other duties
Any reports & tasks are assigned by Supervisor.

Job Requirements:

1. Qualifications & Experience:
– Fresh graduated with Bachelor Degree in accounting.
2. Knowledge, Skills & Behaviors:
– Speaking English skills.
– Ability to work both independently and as a team member under high pressure.
– Enthusiasm, adaptability, team-spirit are required
– Good inter-personal and reporting skills.
– Negotiation and problem solving skills.

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