[Ha Noi] Softline Merchandiser

Key Responsibilities:

  1. Major Duties
  • Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
  • Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
  • Supplier management, negotiation of payment terms, rebates etc.
  • Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
  • Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
  • Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
  • Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
  • Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
  • Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
  • Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
  • Achieve Commercial Key Performance Indicator
  • Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
  • Re-assess article performance on a regular basis to identify and deal with any old stock.
  • Proactively evaluate and act on results of promotional activities to implement any key learning points.
  • Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
  • Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.

2. Other Duties

Any necessary task that is deemed important from time to time.

3. Rules and Regulations

Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:

Qualifications & Experience:

  • University degree, preferably in Economics, Business Management or relevant majors.
  • At least 3-year experience in retail with the same category.

Knowledge, Skills & Behaviors:

  • Fluency in Vietnamese and English languages (both written and oral).
  • Customer-focused minset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.
  • Abilities to use computer, office programs and databases.
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Assistant to Merchandising Dept., Cosmetic & Inner

Key responsibilities:

1. Main duties:
– Create product code, make orders, adjust price in promotion on PROFIT system.
– Monitor concess’s promotion program and support suppliers by email, phone, checking necessary documents.
– Check merchandise at Selling Area, display goods on shelves.
– Check actual stock condition in warehouse, adjust the display if necessary, collect selling report from Operation and send to Merchandiser.
– Collect sales report for GM on PROFIT system.
– Work with concess about AEON’s social event (contact with suppliers to invite joining sales boost months event).
– Send sales report and PO to concess, solve any arising discrepancies.

2. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.

3. Others:
– Any reports & tasks are assigned by Supervisor.

Job Requirements
1. Qualifications & Experience
– University degree, preferably in Economics, Business Management or related subjects.
– 1 year experience in retail with the same category.

2. Knowledge, Skills & Behaviors
– Show the passion of the merchandise career.
– Customer-focused.
– Fluency in Vietnamese and English languages (both written and oral).
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good in data / figures.
– Abilities to use computer, office programs and database.

Aeon Lê Chân – Softline Manager (Trưởng Ngành hàng Thời trang)

Key responsibilities:

1. Operation Duties:

a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications
• Merchandise on sales floor is fully replenished, in good conditions & quality
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally
• Changing price label (if necessary) is completed before store opens
– Verify and approve inventory orders, merchandise return & transfer, PA zero
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support line with monthly Stock Take as directed by Store Manager
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays

b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor/pillar/wall is kept clean & tidy
• All backrooms are locked and in good conditions
• Fire Safety procedure is carried out properly
– Make order request for equipment and get approval from Store Manager

c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales
– Always remind subordinate to promote “customer first” spirit
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)

2. Sales & Profit
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates
– Share information about customer voice or any arising issues
– Breakdown the sales target given by the Management to team member and take responsibilities for sales target achievement of the Department
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department
– Analyze sales figures and forecasting future sales volumes to maximize profits
– Analyze and interpreting trends to facilitate planning
– Take overall responsibility for the successful execution of all promotion schemes
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items
• Monthly: Division review, Promotion review, Sales analysis, Productivity report
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage

3. Manpower Management

– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies
– Monitor subordinates’ attendance and attire
– Approve duty roster, shift plan raised by subordinates
– Be responsible for subordinates’ performance
– Take part in recruitment & selection activities for Line/ Department’s staffing
– Motivate, training and develop staff in order to encourage their professional development
– Identify potential staff for succession planning purposes
– Build and promote team work spirit

4. Rules & Regulations

– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations

5. Other duties

– Opening store, Closing store
– Approve all kind of documentation raised by subordinates

Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:

1. Qualifications & Experience

– University degree in Computer Science, Information Technology.
– Minimum 03 years of IT experience. Prefer to candidates with experience and proficiency in software development related to retail industry

2. Knowledge, Skills & Behaviors

– Good command of spoken and written English.
– Strong Computing Skills: Word, Excel, PowerPoint, Outlook and Internet.
– Good verbal and written communication skills.
– Able to handle multi-tasks.
– Must have good organizational and time-management skills.
– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

Assistant Merchandiser, Kid (Trợ Lý Thu Mua, Ngành hàng Kid)

Key responsibilities:

– Responsibility of “the target of Sales”, Margin, Rebates in part with MD, Manage Purchase-Sales-Invetnory inside Div/Dept.
– Manage the performance of a defined category assortment plan effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Full responsibility in the development and implementation of Private Brand Strategy within the Category.
– Develop a range of assortment that delivers Competitive Advantage in the Vietnamese Market.
– Supplier management, negotiation of trading terms, rebates etc.
– Work with Marketing team to propose the regular promotion/event plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market/competitors to identify customer’s needs and product/range opportunities.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement with Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding to Operations of any action taken that impact on the Customer or Stores.
– Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization
– Achievement of Commercial Key Performance Indicator
– Identify with Supply Chain the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess sku/item performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activity to draw out any key learning points.
– Provide all necessary information and documentation is passed to supporting staff, ensuring all necessary paperwork is completed in a timely and professional/proper manner.

Job Requirements
1. Qualifications & Experience
– College or University degree, preferably in Economics, Business Management or related subjects
– 02 year experience in retail with the same scope (merchandising/buying)

2. Knowledge, Skills & Behaviors
– Fluency in Vietnamese and English languages (both written and oral)
– Customer-focused
– Show the passion of the merchandise career
– Good communication and negotiation skills
– Self-disciplined with ability to work independently and under pressure
– Strong analytical ability and good in data/ figures
– Abilities to use computer, office programs and database

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