Trách nhiệm chính
– Nhận danh sách đơn hàng từ sale sau đó đi lấy hàng tại khu vực Siêu thị
– Sắp xếp hàng hóa lấy vào đúng khu vực cho phép
– Kiểm tra đúng sản phẩm (tên sản phẩm, mã SKU, hạn sự dụng, màu sắc..) đúng với đơn hàng
– Lấy đúng và đủ sản phẩm như trong đơn hàng đã đặt sau đó bỏ vào thùng giấy (đóng gói mút xốp, bong bóng với những sản phẩm dễ vỡ, hàng hóa chất, tẩy rửa…)
– Dán 1 giấy PO lên phía trước thùng và 1 để vào bên trong thùng (chắc chắn rằng danh sách sản phẩm trong đơn đúng và đủ với thùng hàng thực tế)
– Đưa thùng hàng qua kế toán Thương mại Điện tử để scan sales
– Đặt thùng hàng lên kệ để sẵn sàn đi giao cho đơn vị vận chuyển
– Hỗ trợ bàn giao đơn hàng cho đơn vị vận chuyển, dán thùng hàng nghiêm chỉnh sau khi đã kiểm tra xong
Yêu cầu chung
– Tốt nghiệp Trung học Phổ thông
– Nhanh nhẹn, nhiệt tình, siêng năng
– Có thể đi ca và các ngày Lễ Tết
Key responsibilities:
1. Product Content Management
– Check product register certificate, advertising licenses
– Upload product’s information on web as approved document
– Manage supporter content team to upload as requirement and finish on time
– Update promotion daily, weekly and monthly
– Create relevant products at the right category menu
– Optimize product name key word for Google searching
– Shorten product web link
– Verify all above tasks and report to Direct Manager
2. Sales Supporting
– Provide product service via tele-sales
– Support before & after sales customer service
– Issue delivery order
– Track/check & update order status from customer inform/from sales update
– Check product stock via system, and order transferring at the available stock
– Order transferring to delivery
– Support outside sales event (activation)
3. Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations
4. Other duties
– Other tasks or responsibilities as assigned by Direct Manager
Job Requirements:
– University/College Degree
– Good oral and written communication in both English and Vietnamese
– Fast computer typing
– Be able to use Microsoft Office (Word, Excel)
– Detail oriented
– Working time: 8:30 AM – 5:30 PM, Monday to Saturday
Key responsibilities:
1. Main duties
1.1. Call center
– Answers the phone received all of question, complain… and giving solution with simple case and collected information giving for manager to advise if complicated case.
– Updated promotion scheme.
– Confirm order (Announce customer if product OOS and recommend similar product for customer.)
– Received customer’s complain, solve solution (easy case).
1.2 Order management
– Order stamping .
– To inform deliver for their picking up orders.
– Delivery order issuing.
– Tracking / checking delivery payment claim.
1.3 Product management
– Product movement tracking status.
– Returned product proceeding.
– Control stock from DC, make sure stock always control enough for customer & discontinuous product slow moving.
– Working with MD, sales & marketing team -> planning for order from Suppliers.
– Transfer for system If out of stock from DC, contact directly with Operation team from Store to transfer from system and apply paperwork.
2.Rules and Regulations
– Follow guidance and instruction from Executive Ecommerce department & management
– Follow company’s policies, rules and regulations.
– Contribute work follow deadline.
3.Other duties
Other tasks or responsibilities as assigned by E-commerce Manager.
Job Requirements:
1.Qualifications & Experience:
– College degree.
– 1 year experience in Ecommerce Sales or call center, FMCG is advantage.
2.Knowledge, Skills & Behaviors:
– English communication.
– Computer literate (Microsoft Office).
Key responsibilities:
– Manage and coordinate digital marketing activities.
– Experienced set up and run campaign on Google Adword and Facebook Platform.
– Work closely with the Merchandise and operation team to update promotion campaign.
– Improve search-engine rankings on Google.
– Other tasks or responsibilities as assigned by E-commerce Manager.
– Follow guidance and instruction from Executive Ecommerce department & management.
– Follow company’s policies, rules and regulations.
Job Requirements:
1. Qualifications & Experience
– University/College degree in Marketing, Business Adminisration
– Minimum 1-year of experience in related position.
2. Knowledge, Skills & Behaviors
– Google Adwords and Analytics Certifications are a plus.
– Extensive experience and knowledge of Google Adwords, Google Analytics, Facebook Ads, etc.
– Strong analytical skills.
– Ability to work independently as well as in a team.
– Proactive attitude.
– Excellent project management skills.
