[AEON BINH TAN] GROUP LEADER DAISO

20/07/2023

Roles and responsibilities:

- Customer services, cashiering tasks:

Access and work with other staff to resolve /support subordinates to resolve customers’ complaints.
Make sure money, promotional goods, promotion gift are used properly and for right purposes. (Not apply voucher in wellness)
Serve as key contact for cashiers needing assistance with account or client problems.
Make all kinds of AEON card section’s reports upon request by Direct Supervisor
Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
Random spot check at cashier counter to avoid any fraud.
Be responsible for investigating any unbalance situation and report to Direct supervisor
Make day and night shift handover.

- MMD, Operations duties:

Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders
Work with suppliers during receiving merchandise to solve any arising issues.
Supervise Technical Staff/ General Staff
Merchandise is fully replenished, in good conditions & quality.
Execute floor opening and closing
Supervise Key Staff/ General Staff
Report any issues to direct supervisor that happen between Wellness and Owner building

- Sales and Profits: Co-ordinate with Suppliers to execute promotion schemes. Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey to direct supervisor

- Manpower Management

Plan and prepare duty roster, shift plan and assign subordinates on duty.
Ensure sufficient manpower during business in ad-hoc situations.
Be responsible for Key Staff and General Staff’s performance.
Identify and reduce unnecessary tasks to increase staff productivity.
Regularly train and motivate subordinates in daily works.
Identify potential staff for succession planning purposes.
Build and promote team work spirit.

Qualification and Job Requirements:

College or Technical school graduate.
At least one year relate experience in retailing business or supermarket environment.
Good communication skill, problem solving and leadership skill
Self-disciplined with ability to work independently.
Good presentation and sales skill.
Computer literate (Work, Excel & PowerPoint)
Abilities to communicate in English (verbal & written)
Be able to work at shift & on Public holidays
Have ability to relocate to other Stores as per Company’s assignment is a plus

Contact Email: hr.binhtan@aeon.com.vn

Tel: (028) 6288 5050 - Ext: 735