[Hai Phong] Admin Manager

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Key Responsibilities:

1.      Administrative tasks

–       Implement store operating plan within budget parameters and sustain during financial year.

–       Develop and implement new administrative systems, such as record management.

–       Supervise daily store warehouse’s opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.

–       Supervise material order to ensure cost efficiency, the ordering and issuing of uniforms, name badges and swipe cards.

–       Coordinate with Aeon Delight to tackle issues relating to house-keeping, security and technical matters.

–       Receive and work with inspection team from governmental authorities.

–       Supervise other matters relating to staff’s benefits, i.e. staff bus, staff canteen, medical room, garbage management.

2.      Process & Guidelines

–       Develop working process, guidelines for other departments to ensure smooth operation.

–       Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.

3.     Cost Control

–       Rigorously examine store’s budget and expenditure to come up with cost saving plan.

–       Control store expenditure within budget parameters.

–       Promote, strengthen cost effectiveness mindset to all Store staff.

4.      Supporting roles

–       Plan ahead and work towards material order and related processes for new store’s opening.

–       Support other functions in execution of promotion schemes, customer survey, handling customer’s grievance and finding solutions to arisen difficulties in operation.

–       Support other departments regarding recruitment plan, staff allocation plan to ensure adequate staffing for smooth operation, especially in peak seasons.

5.     Manpower management
–      Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.

–       Ensure efficient leadership to direct the Line/Department towards Company’s business strategies. 

–       Take part in recruitment & selection activities for Line/ Department’s staffing.

–       Motivate, training and develop staff in order to encourage their professional development.

–       Identify potential staff for succession planning purposes.

6.     Other duties
Other tasks or responsibilities as assigned by Store Manager and or Senior General Manager – Operation.

Job Requirements:

Qualifications & Experience:

–          University graduate.

–          A minimum of 5 years related office/administrative management experience, preferably in retail industry.

Knowledge, Skills & Behaviors:

–          Computer literacy (Ms. Office, Internet,…).

–          Sound knowledge of retail background.

–          Highly organized and able to prioritize, demonstrated attention to detail.

–          Advanced written, verbal, and interpersonal communication skills.

–          Demonstrated ability to build effective teams and motivate employees.

–          Strong initiative and leadership skills.

–          Excellent communication skills, both verbal and written.

–          Ability to adapt quickly and react positively to business needs and changes in strategies.

–          Good command of English: verbal and written.

–          Be able to work at shift & on Public holidays.

–          Have ability to relocate to other Stores as per Company’s assignment is a plus.