[HANOI OFFICE] Supplier Management Deputy Manager (G4)

Key Responsibilities:

I. Duties and Authorities regarding Business Planning

• Establishment of the strategies of Supplier Management Department (SMD), in long-term (5 to 10 years), mid-term (3 years) and short-term (only next one year). The short-term strategies must be specified in detail in quarterly and monthly activities based on the analysis of situations in societies of either global or local.
• Grabbing, collecting either objective and subjective situations and any information from varieties of sources.
• Analysing any situations, our degrees of presence, benefits and risks of results and focusing future of SMD activities in scientific way, to reason for directing and correcting strategies of SMD from time to time.
• Proposing, officializing, implementing and executing SMD-related policies, regulations and operating systems by analysis of risks, forecasts etc., except any activities relating to marketing, promotions of sales.
• Becoming the primary contact and department in charge for any activities regarding the Quality Management and Control Department and Customer Service Department (in terms of quality assurance only) of AEON CO., LTD, as well as any governments/authorities’ contracts regarding SMD activities.
• Any other matters ordered from the supervisor and/or company from time to time

II. Duties and Authority of Execution

1. Improvements and Assurance of Quality of Products & Services

• SMD Market Analysis:
  • Collecting (and reporting to the supervisor and/or company as appropriate) any information related to the SMD including but not limited to, global trends, AEON group companies’ trends, the Vietnam government’s trends, public opinions’ trends, customers’ trends, manufactures’ trends, products’ trends, financial and investment trends, competitors’ trends, and analyze to extract any matters affecting our SMD activities for corporate brands to be improved.
• Protection of AEON Images and Brands in Terms of SMD:
  • Watching and collecting (and reporting to the supervisor and/or company as appropriate) any news sources (Paper news, Web news, SNS) relating to AEON group companies’ SMD related activities, and protect our corporate images from the aspect of SMD by any appropriate means in case those news topics are unfavorable to AEON, or may negative impact on our corporate images, as a primary department in charge to corporate with a department in charge of PR.
  • In addition to such activities, this position is allowed to investigate the matter (if unfavorable or negative impact on our corporate brands has occurred) by ordering any related departments, to admonish to correct the situation.
• Surveys and Analysis;
  • Surveying and examining on SMD evaluation from the society, markets and customers, as well as the impact matters/issues on our corporate brands.
• Cross-departments Functions, Primary Contact and Proactive SMD Activities;
  • Coordinating company-wide projects of SMD activities if necessary.
• Any other activities or matters ordered from the supervisor and/or company from time to time.

2.Supplier Product Quality Assurance through Compliance Audit;

• Deploy procedure set up by HQ team to Hanoi team and propose changes or improvement for the applied procedures feasibly
• Collecting Documents;
  • Collecting (and reporting to the supervisor and/or company as appropriate) any and every necessary quality document regarding to circulation of our goods and merchandises to sell
  • Checking labelling and document if necessary
• Training
• Conduct audits at stores to enhance Supplier Product Quality related to quality documents – POP (Point of Purchase) Improvement
• Procedure improvement

3.Supplier Product Quality Assurance through Supplier Competency Control (SQRP);

• Deploy procedure set up by HQ team to Hanoi team and propose changes or improvement for the applied procedures feasibly
• Perform Supplier Quality Rating Program (SQRP)
  • Conduct risk assessment to select sample for traceability, testing
  • Collect data of returned goods, customer complaints, authority inspection,… at store and score
  • Evaluate Supplier Competency in self-controlling their product quality, based on the rating result and continuously improving Supplier Competency via AEON training program.
• On-site audit Supplier
  • Perform Supplier Quality Rating Program (Traceability, testing,…)
  • Support or cooperate to improve our business partners regarding products we provide.
• Training
• Procedure improvement

III. General Department Management

• Planning and budgeting;
  • Planning, budgeting and proposing by breaking down the duties into groups, making budgets (Yearly and Monthly) and clarifying ROI to the supervisor, for hiring employees and/or implementing and necessary assets to purchase and/or activities to be made for achieving the duties.
• Watching Status;
  • Grasping the progress of various activities, management and controlling status to ensure that those are carried out as planned or budgeted, and improving its performance.
• Dealing Contracts;
  • Upon approvals from the direct supervisors, proposing to select partners/vendors/suppliers to negotiate, negotiating, deciding, making into and drafting agreements/contracts, and issuing any necessary letters or documents to either internal or external regarding any activities to fulfill the department duties, obligations and responsibilities.
• Maintenance of Policies and Regulations;
  • Investigating, checking, auditing, creating, maintaining, keeping in effective and proposing any policies, regulations or rules related to the department duties, obligations and responsibilities; then upon approvals from the direct supervisors, installing, implementing, enforcing and amending any such policies, regulations or rules.
• Supervising Staffs, Subordinates and Members;
  • Planning and maintaining all staff activities, jobs, duties, and working schedules (including shift planning, in and out administrations, overtime, and business trip) in the department.
• Education or Improvements;
  • Planning, educating, and improving all staffs’ knowledge and techniques by evaluating performance through creating Career Development Program, then promoting if any staffs are met to be knowledgeable enough, with good humanities and performance, to become superiorly.
• MBOs (Management by Objectives);
  • Planning and supervising staffs to establish the yearly MBO and evaluating every half year.
• Enforcing Company Policies, Rules and Regulations
  • Supervising all staffs in the department to enforce following AEON basic policies/ethics and complying laws and regulations suitable and sufficient as a business person by education.
• Information Delivery to Staffs;
  • Communicating with delivering any necessary information to the staffs in the department for carrying out their duties.
• Reporting Duties;
  • Establishing and maintaining an appropriate reporting line from all staffs in the department, and report to and/or seek consultation from the supervisor and/or any other departments if necessary.
• Understanding of Laws and Regulations;
  • This department is specialized for SMD matters, and it must understand sufficient regarding any laws and regulations regarding SMD activities including but not limited to disposals, environments and charities.
• Others
  • Any other activities or matters related to the department, or ordered from the supervisor and/or company from time to time.

IV. Special Functions for External Affairs

• Primary Contact;
  • Being the primary contact, regarding any SMD activities, to receive any requests of guests and visits besides governments (and/or authorities) relations. By such requests, appointing any necessary personnel (including General Directors) in charge by planning scheduling, and attend such visits to welcome and greet.
• Any other activities defined to be the special function by the supervisor or company from time to time

Job  Requirements:

• University degrees (knowledge of statistics preferable)
• BRC / IFS internal audit certificate or lead auditor certificate

Knowledge, Skills & Behaviors:

• Experienced in SMD and media managements
• Strong knowledge of presentation skills and choosing appropriate words as both verbal and writing skills
• Strong communication skill (both verbal and written) in English and Vietnamese
• Strong negotiation skills for external affairs including authorities and governments
• Basic risk and crisis management skills.
• Computer-literate: Word, Excel, PowerPoint, Outlook and Internet and computer graphics and designing.
• Details oriented and being able to handle multitasks and good problem-solving skill.
• Excellent organizing and time management skills

Please send your updated CV to Ms. Huyền: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 8333 (Ext 763)