[NGUYEN VAN LINH] KIDS, HOUSEHOLD & HOME COORDY GROUP LEADER (TRƯỞNG NHÓM GIA DỤNG, THỜI TRANG, ĐỒ DÙNG TRẺ EM & HOME COORDY)

Key responsibilities:

1. Operations management

• Supervise & support to General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally
• Changing price label (if necessary) is completed before store opens.
• Check and verify inventory orders raised by Staff(s).
• Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
• Plan, assign duties for General Staff to make necessary preparation for Membership Day and Public Holidays
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
• Maintain FSH as the company rules
• Check and verify variances in stock & sales figures after Stock Take and make report to Sales Leader.
• Execute store opening & closing as directed by Division Leader.

2. Manpower management

• Plan and prepare duty roster, shift plan and assign subordinates on duty.
• Ensure sufficient manpower during business in ad-hoc situations.
• Ensure General Staff attendance and attire.
• Be responsible for General Staff’s performance.
• Identify and reduce unnecessary tasks to increase staff productivity.
• Regularly train and motivate subordinates in daily works.
• Identify potential staff for succession planning purposes.

3. Sale and profit management

• Make sure that merchandise is fully replenished, in good conditions, quality and follow schematic plan or supervisor plan
• Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
• Price check and price change (label) in necessary are completed before opening store.
• Monthly stock takes follow company regulation.
• Co-ordinate with Suppliers to execute promotion schemes.
• Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
• Keep records of purchase orders, sales. Report periodically about top sales, promotional sales results, market survey/competitor survey.

4. Customer service

• Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
• Handle customer complaint and give the best solution for customer satisfaction
• Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc…

Job Requirements:

• Intermediate
• At least 02-year related experience
• Be able to work on shifts & on public holidays.
• Abilities to use Computer, Office programs and Database
• Detail oriented and be able to handle multi-tasks
• Can work under high pressure
• Good communication skill
• Teamwork

Please send your application to email: lekimanh.vu@aeon.com.vn for applying.

Working location: AEON Nguyễn Văn Linh – 101 Đ Tôn Dật Tiên, Tân Phú, Quận 7