Career Tag: Academy

Training Officer

Key responsibilities:
1. Instructional Design
– Assist in the training needs analysis process, exposed to Operation work to execute TNA
– Propose course content and/or modification when necessary
– Plan, organize and implement a range of training activities
– Search for the external training vendors or trainers in order to deliver adequate, effective training programs and courses
– Design course content after TNA, making presentation slide to assist training process

2. Manage training courses
– Coordinate with Admin Dept. to make necessary logistics preparation for training (room, facilities, equipment, stationaries, tea break etc.)
– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed
– Make announcement and send invitation letter to employees
– Check employee’s registration and attendance and ensure that accurate and useful records are kept for future uses (promotion or discipline)
– Train new hires and conduct orientation, manage data as instructed
– Manage company training schedule as well as making induction yearly plan, manage end to end induction process
– Monitor induction program quality for all types of people eligible to attend induction course

3. Evaluate training courses
– Responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors
– Conduct Grade G1, G2 tests to support the evaluation of their performance and report to higher management

4. Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations

3. Other duties
– Cooperate with other Depts. to support and take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price
– Other tasks or responsibilities as assigned by HR Manager and Training Executive

Job Requirements:
1. Qualifications & Experience
– University degree
– Minimum 01 year of training experience

2. Knowledge, Skills & Behaviors
– Good knowledge of spoken and written English
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet
– Strong communication skills, especially public speaking and presentation
– Good problem solving skill
– Strong time management and teamwork skills
– Have a polite, tactful and friendly attitude

Academy Manager

Key responsibilities:

1. Develop & Implement Learning / Organizational Development Strategies & Programs
a. Organizational Development:
– Develop 5-year term strategies based on organization’s vision.
– Plan and manage budget according to approved strategies.
– Foster organizational development through learning and development solutions / policies.
– Foster a learning organization.
b. Training & Development:
– Develop and update career roadmap for within and cross functions development.
– Create individual development program for talents.
– Identify performance gaps and training needs then propose solutions for improvement.
– Develop and / or deliver internal and external training programs.
c. Academy Team Development:
– Nurture a strong team with skillful trainers / facilitators.
– Adopt and develop new knowledge, skills to Academy team.

2. Manage Department Operations
– Direct training needs analysis together with Department Heads to address the identified gaps across the 5-Year Plan.
– Propose programs, courses or workshops conducted by 3rd party service providers and approved vendors for relevant staff training – for critical courses with approved budget.
– Build long term Organization Capability program for the company to attain the goal of a High-Performance Company at a world-class level.
– Work with related departments to conduct internal training courses to meet the training needs of the organization.
– Work with HR Department, General Manager to align career advancement & total rewards system.
– Work with CCSR Department & HR Department to manage and improve employer branding and employee value proposition through training communication system.

3. Training Evaluation and Improvement
– Manage reports and dashboards to visually present ideas and quickly map out issues with the business, making quality decision.
– Evaluate training effectiveness, improve efficiency and making adjustment if necessary.
– Propose policies / programs for improving training effectiveness.
– Monitor training content to ensure most updated knowledge, applying best practices in learning and development.
– Build mechanisms to serve daily operation of Academy team, making use of automation technology to facilitate the management of training activities.
– Monitor LMS systems, making use of database to propose interventions to improve company performance.
– Monitor instructional design process to ensure maximum impact of training activities.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations. Ensure compliance from subordinates.
– Promote good practices and encourage fighting spirit in sight of bad conducts

4. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by General Manager.

Job Requirements:

1. Qualifications & Experience

– University degree.
– Minimum 8 years of training experience (preferable with Retail experience).

2. Knowledge, Skills & Behaviors

– High level of leadership competency
– Strong critical thinking and/or analytical thinking
– Strong communication skills, especially public speaking and presentation
– Strong time management and teamwork skills.
– Good problem-solving skill.
– Have strong self-development mindset and open to new ideas.
– Have a polite, tactful and friendly attitude.
– Good knowledge of LMS, authoring tools or other kinds of E-learning system is an advantage
– Good knowledge of spoken and written English and / or Japanese.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.

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