Career Tag: Aeon MaxValu

Purposes & Scope of the Role:

To be responsible for the group’s sales achievement, gross profit, loss, ordering, backroom and selling area management, staff and promoters management, and preparation of periodical reports.

Key Responsibilities:

1. Operations duties

Merchandise management

• Supervise General Staff to ensure:
• Merchandises are fully replenished, in good conditions & quality.
• All merchandises are displayed according to schematic plan or instructions from supervisors/Merchandisers and all the prices between merchandise displayed and price cards are correct.
• The changing of price label (if necessary) is completed before the store is open.
• Order stock directly from Suppliers /Warehouse/ GMS and receive stock
• Plan manpower, prepare and attend bi-annual Stock Take as scheduled.

Non-merchandise management

• Manage & support all cashier counters to avoid long queue especially in peak hours
• Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures are in good conditions
• Sales floor is kept clean & tidy.
• POP execution is carried out properly.
• Fire safety procedure is carried out properly.
• Execute floor opening and closing as directed by Store manager.

Customer service

• Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
• Handle complaints from customers or complaints raised by General Staff and promoters, and complicated sales.
• Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits

• Responsible for Sales Target for Daily/ weekly/ monthly and annual achievement
• Hold daily briefing on sales achievement of previous day, sale budget of current day, up-to-date sales achievement, promotion and company updates.
• Gather and consolidate all periodical reports about top sales, promotions sales results, market surveys/ competitor surveys and submit them to Store manager.

3. Cashier activities

• Be aware of current sales promotions and make sure the information is informed to cashier staff in daily briefing session.
• Investigate and correct errors made at the cash registers in a timely manner, and report errors to Store manager.
• Support subordinates in difficult cases at Cashier counters

4. Team management

• Plan and monitor Monthly department’s roster and manpower schedule.
• Ensure sufficient manpower during business in ad-hoc situations.
• Be responsible for General Staff’s performance.
• Build and promote teamwork spirit.

5. Rules and Regulations

• Follow all working procedures and company’s policies, rules and regulations.
• Check, monitor, remind and guide General Staff to follow the rules and regulations

6. Other duties

• Opening & closing store.
• Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:

Qualifications & Experience:

• University/ College graduate
• At least one-year related experience in retailing business or supermarket environment.

Knowledge, Skills & Behaviors:

• Good communication, problem-solving and leadership skills.
• Customer service skill, customer service mindset
• Strong counting and calculation skills are mindset
• Teamwork skill: actively promote teamwork.

Other requirements:

• Be able to work at shift & on Public holidays.
• Have ability to relocate to other Stores as per Company’s assignment 

Please send your CV to HR Department via email: ducan.nguyen@aeon.com.vn (Mr. An) with the title: [AEON MaxValu] Sales Leader – Your full name

Thank you!