Career Tag: Bán lẻ

[RDC HƯNG YÊN] OPERATION XD OFFICER (Trưởng nhóm Vận hành Hàng GIAO NGAY))

Working location: Tan Quang IZ, Van Lam, Hung Yen

Primary Objective:

  • Manage all operation of Cross dock section include Receiving, Sorting, Staging according to DC plan and DC role.

Roles and responsibilities:

1.Manage Booking and Receiving from Supplier to DC. Manage Sorting and Staging

– Check, adjust, confirm Booking from Supplier
– Create the inbound volume daily schedule in advantage.
– Monitor the receiving process to make sure receiving data and actual matching together.
– Make sure the receiving capacity of team is utilized by smooth the demand in week or month.
– Make plan in case of the receiving volume over the receiving capacity to meet the business demand.
– Work with MD and suppliers to make all the compliance are followed.

2.Plan and deploy Manpower, Operation, Layout, Working schedule

– Make working schedule for Staffs of team
– Plan Operation, Layout, SOP
– Follow all working procedures, the company’s policies, rules and regulations

3. Detect, solve and take solution for problem. Study to improve operation and capacity

– Manage claim, accident Report of loss, problem…
– Support Staffs frequently about new issues and find out solution to solve it.

4. Manage Cost of Operation

– Control, calculate, summary, report Cost of Operation

5. Manage KPI, MBO of team

– Create and control KPI for section activities
– Create and control MBO of staffs.
– Do any reports & tasks are assigned by Superior

Qualification and Job Requirements:

  • From Bachelor Degree
  • 1+ year experience in Warehouse Operation
  • Good at MS Office (Excel, PowerPoint…), Operation system ( WMS, SAP, Profit…)
  • Honestly, carefully and negotiation skill
  • Ability to work both independently and as a team member under high pressure
  • Enthusiasm, adaptability, team-spirit are required
  • Good interpersonal and reporting skills
  • Negotiation and problem-solving skills
  • Management skill
  • Ability to work with external (Suppliers, Other Departments)
  • Ability to work in Shift, Over time
  • Have basic knowledge of logistic and warehouse operation

Please send your CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 6333 (Ext 763)

[HA DONG] BAKERY GROUP LEADER

A. Roles and Responsibilities

  1. Operations duties
    a. Merchandise management
    – Supervise General Staff to ensure:
    • Merchandise is fully replenished, in good conditions & quality.
    • All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
    • Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
    – Order stock directly with Supplier and receive stock from MMD.
    – Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
    – Support Foodline with monthly Stock Take as directed by supervisor.
    – Attend bi-annual Stock Take as scheduled.
    b. Non-merchandise management
    – Supervise General Staff to ensure:
    • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
    • Sales floor is kept clean & tidy.
    • Fire safety procedure is carried out properly.
    – Order POP, execute POP exhibition, check POP to ensure correct and adequate information
    – Execute floor opening and closing
    – Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
    c. Customer service
    – Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
    – Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
    – Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
    – Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).”
    2. Sales and Profits
    – Co-ordinate with Suppliers to execute promotion schemes.
    – Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
    – Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
    – Provide every day sales figure of concess counter for promoters
    – Support cashier in return/exchange merchandise as required.”
    3. Manpower management
    – Plan and prepare duty roster, shift plan and assign subordinates on duty.
    – Ensure sufficient manpower during business in ad-hoc situations.
    – Ensure General Staff and Promoters’ attendance and attire.
    – Be responsible for General Staff’s performance.
    – Identify and reduce unnecessary tasks to increase staff productivity.
    – Regularly train and motivate subordinates in daily works.
    – Identify potential staff for succession planning purposes.
    – Build and promote teamwork spirit.”
    4. Rules and Regulations
    – Follow all working procedures, the company’s policies, rules and regulations.
    – Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.”
    5. Other duties
    – Closing floor in charge.
    – Support other departments as necessary.
    – Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager”

B. Qualification and Job Requirements:

1. College or Technical School
2. At least one-year related experience in retailing business or supermarket environment

Preferred skills
1. Good communication, problem solving and leadership skills
2. Customer focused
3. Self-disciplined with ability to work independently
4. Good presentation and sales skill
5. Computer literate (Word, Excel & Powerpoint)

6. Ability to communicate in English (verbal & written)

To apply, please send your CV to Ms Doan: doan.pham@aeon.com.vn/024 6277 8333 (765)

[AEON VN – Hanoi Office] Merchandising Executive – Category: Hardline (Home Appliance – Multimedia) (Chuyên viên thu mua – Ngành hàng Điện gia dụng, điện lạnh & Điện tử viễn thông)

Key Responsibilities:

  1. Major Duties
  • Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
  • Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
  • Supplier management, negotiation of payment terms, rebates etc.
  • Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
  • Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
  • Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
  • Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
  • Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
  • Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
  • Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
  • Achieve Commercial Key Performance Indicator
  • Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
  • Re-assess article performance on a regular basis to identify and deal with any old stock.
  • Proactively evaluate and act on results of promotional activities to implement any key learning points.
  • Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
  • Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.
  1. Other Duties

Any necessary task that is deemed important from time to time.

  1. Rules and Regulations

Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:

Qualifications & Experience:

  • University degree, preferably in Economics, Business Management or relevant majors.
  • At least 3-year experience in retail with the same category.

Knowledge, Skills & Behaviors:

  • Fluency in Vietnamese and English languages (both written and oral).
  • Customer-focused minset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.

Other information:

  • Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
  • Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

[HA DONG] DIVISION LEADER – LADIES (TRƯỞNG QUẦY THỜI TRANG NỮ)

A. Roles and Responsibilities

1. Operations duties

a) Merchandise management

– Supervise Group Leader(s) and General Staff to ensure:

• Merchandise is fully replenished, in good conditions & quality.

• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.

• Changing price label (if necessary) is completed before store opens.

– Order stock directly with Suppliers and receive stock from MMD.

– Verify and approve inventory orders raised by Group Leader(s).

– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.

– Support Foodline with monthly Stock Take as directed by supervisor.

– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b) Non-merchandise management

– Supervise Group Leader(s) and General Staff to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Sales floor is kept clean & tidy

• All backrooms are locked in good conditions

• POP execution is carried out properly

• Fire safety procedure is carried out properly

– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.

– Execute store opening & closing as directed by supervisor.”

2. Customer service

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.

– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.

– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.

– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).”

3. Sales and Profits

– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.

– Brief promoters on promotion scheme.

– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.

– Overall plan and supervise the execution of promotion schemes.

– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.

– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.”

4. Manpower management

– Plan Monthly Division’s duty roster and manpower schedule.

– Ensure sufficient manpower during business in ad-hoc situations.

– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.

– Approve duty roster, shift plan raised by Group Leader(s).

– Be responsible for Group Leader(s) and General Staff’s performance.

– Take part in recruitment & selection activities for Division’s staffing.

– Motivate, training and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.”

B. QUALIFICATIONS AND JOB REQUIREMENTS

  • University/College degree
  • At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
  • Strong analytical skill, good at data/figures
  • Fluency in Vietnamese and English languages (both written and oral)
  • Teamwork skill: Actively promote team work
  • Service orientation: customer service minded
  • Leadership: Acting leadership by example
  • Good presentation, problem solving and sales skills
  • Computer skill (Word, Excel, PowerPoint)
  • Ability to cope with stressful situation at work
  • Self-disciplined with ability to work independently

[AEON MAXVALU] ADMIN OFFICER (MMD tasks) (Nhân viên phụ trách mảng nhận & quản lí hàng hóa)

Key responsibilities:

  • Receiving VAT invoices from stores, coordinate with Accounting Hanoi to handle & close mistakes and report to leader
  • Support and guide MMD task (goods receiving, checking, arranging, managing) for Stores’ leaders and staffs in current stores; Coordinate with stores to analyze MMD problems & make solutions to improve
  • Coordinate to discuss and check with leaders’ action (after getting monthly closing stock analysis)
  • Check and coordinate to prepare before stock take with current stores & check current stores’ storage document monthly
  • Prepare for opening new stores; Coordinate & support receiving in MMD area of new stores before Opening

Job requirements:

  • University/ College degree
  • Prefer at least 01-year experience in MMD
  • Good at skills: computer, communication, planning, organization, time management, teamwork
  • Detailed oriented, self-discipline, be able to work under pressure
  • Willing to move to stores to survey & support

Other information:

  • Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
  • Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month
  • Website AEON MaxValu: https://aeonmaxvalu.com.vn/ 

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

[AEON MaxValu] ADMIN OFFICER (Nhân viên Hành chính)

Key responsibilities:

  • Support current stores to make payment for fixed expenses (Electric, Internet, Telephone, Insurance, Hospital, Rental fee, Consumable,…)
  • Work with store sides for stock of consumable & ordering weekly
  • Prepare contract with Non-trade suppliers & tenants
  • Work with building management for staff parking, electric payment, regulations in the building
  • Prepare for opening new stores (make checklist for opening new stores, 1st ordering for new stores, insurance, PCCC training, support to arrange in office & keep tidy)
  • Survey in current stores, remind stores for stores’ expense & regulations

Job requirements:

  • University/ College degree
  • Prefer 01-year experience in Admin
  • Good at skills: computer, communication, planning, organization, time management, teamwork
  • Detailed oriented, self-discipline, be able to work under pressure
  • Willing to move to stores to survey & support

Other information:

  • Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
  • Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month
  • Website AEON MaxValu: https://aeonmaxvalu.com.vn/ 

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

[HA DONG] CASHIER AND CUSTOMER SERVICE MANAGER

A. Roles and responsibilities:

  1. Customer Service activities
    – Build and maintain relationship with all at management level of each departments to facilitate the efficient escalation and thorough resolution of Customer issues.
    – Daily interact with customers, listen to customer voice and directly answer their queries and/or resolve all the complaints.
    – Ensure that all correspondence (faxes, mails, letters) are handled properly & on timely basic and according to set standards in order to maintain quality customer service.
    – Compile Customer Complaints letters and make report for the Management.”
  2. Cashiering activities
    – Safeguard and control all forms of money such as: cash, gift vouchers, coupons, stamps in accordance with company policies.
    -Ensure all Point of Sale (POS) tools and equipment are well maintained and in good working condition.
    – Be aware of and effectively communicate the following to Cashier staff in daily briefing session:
    • Current sales promotions
    • Any update in cashiering procedures, store security practices
    – Investigate and correct errors made at the cash registers in a timely manner.
    – Identify cashier’s performance issues (if any); develop plans to enhance overall cashier performance and work towards the plan.
  3. Manpower Management
    -Optimize people productivity by manpower planning and implementation between CS division and Cashier division to achieve target and maximum productivity.
    – Ensure efficient leadership to direct the Line/Department towards Company’s business strategies.
    – Monitor subordinates’ attendance and attire.
    – Be responsible for subordinates’ performance.
    – Take part in recruitment & selection activities for Line/Department’s staffing.
    – Motivate, training and develop staff in order to encourage their professional development.
    – Identify potential staff for succession planning purposes.
    – Build and promote team work spirit”
    4. Rules and Regulations
    – Follow all working procedures, the company’s policies, rules and regulations.
    – Check, monitor, remind and guide all subordinate to follow the rules and regulations.”
    5. Other duties
    Other tasks or responsibilities as assigned by Store Manager or Senior General Manager – Merchandising

B. Qualification and Job Requirements:

1. University (Degree)
2. 5 years experience, including 2 years experience as Cashier Manager
3. Customer service skills: Customer service minded
4. Leadership: Acting leadership by example
5. Good planning skill, especially regarding to manpower

Preferred skills
1. Fluency in English languages (both written and oral).
2. Computer literacy: Word, Excel, Power Point
3. Strong counting and calculation skills are required
4. Team work skill: Actively promote team work
5. Persuasion: Ability to persuade others in specific situations

6. Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

To apply, please send your English CV to email: doan.pham@aeon.com.vn

[Hanoi Office] Merchandising Officer – Hardline (Nhân viên thu mua – Ngành hàng Điện máy – Gia dụng)

Key responsibilities:

1.Create Merchandise Policy:

  • Analyze 3C (Customer, Competitor, Company) pre-season with Marketing view for researching, analyzing and evaluating the market to identify customer’s needs and product/ range opportunities.
  • Make Category policy about Concept, Sales Plan, Price policy, Supplier policy, Promotion policy
  • Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation

2. Building Assortment Plan:

  • Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market
  • Make item sales plan; Set focus item
  • Make schematic plan, block layout for display, promotion plan for the product

3. Check sales & stock progress and adjustment in season (by Weekly/ Monthly)

  • Check sales, stock progress and adjust for further order; actual stock inventory, storage, shrinkage and placement
  • Responsibility of “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability
  • Identify with Supply Chain the most effective/cost efficient means of delivering product to the store
  • Propose sales plan to Operation team in sales floor

4. Communication:

  • Explain to Operation team about monthly sales plan, layout change… to cooperate
  • Solve problems, make MKT & POP to present Merchandising strategy clearly for customers
  • Supplier management, negotiation of payment terms, rebates etc.
  • Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization

Job requirements:

  • University degree, preferably in Economics/ Business Administration or related subjects
  • 02 years experience in retail with the same category
  • Good at computer skills, English, analytical ability
  • Good communication & negotiation skill
  • Self-discipline, be able to work under pressure

Other information:

  • Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
  • Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

Aeonmall messenger