Cửa hàng tiện lợi - AEON Việt Nam

[AEON TẠ QUANG BỬU] DIVISION LEADER – HARDLINE & KIDLINE

Operations management:

– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if neccessary) is completed before store opens.
– Verify and approve inventory orders raised by Group Leader(s).
– Understand clearly the work of the department to control loss through PAZero.
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Selling floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Maintain 5S as the company rules
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.

Sale and profit:

– Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Breakdown the sales target given by Line/ Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Line Manager.

Manpower management:

– Plan Monthly duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Supervisor(s).
– Be responsible for Supervisor(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

Customer satisfaction:

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction
– Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.

Rules and Regulations:

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

Other duties:

– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by Line Manager/ Store Manager.

Job Requirements:

– College/University degree.
– At least 03 years related experience in related to merchandise management and 01 year experience in managing a team.

– High pressure.

– Detail oriented and be able to handle multi-tasks.

– Be able to work at shift & on Public holidays.

– Leadership: Acting leadership by example.

– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

Please send CV to HR Dept:

Email: tanhung.duong@aeon.com.vn

[HCMC] NHÂN VIÊN CỬA HÀNG ĐỒNG GIÁ DAISO GIGAMALL (Part time 6 tháng)

Trách nhiệm chính:

Bán hàng, giới thiệu và tư vấn sản phẩm
Sắp xếp, trưng bày hàng hóa
Kiểm tra, vệ sinh thiết bị, khu vực bán hàng
Thu ngân và đóng gói hàng hóa
Hỗ trợ dịch vụ khách hàng

Yêu cầu công việc

1. Trình độ & Kinh nghiệm
– Tốt nghiệp THPT trở lên

2. Kiến thức, Kỹ năng
– Sức khỏe tốt
– Có thể làm việc theo ca xoay, cuối tuần và ngày lễ, Tết
– Yêu thích làm việc trong lĩnh vực bán lẻ
– Giao tiếp và tinh thần phục vụ khách hàng tốt
– Nhiệt tình, thân thiện, chăm chỉ và trung thực

Địa điểm làm việc: 240 – 242 Phạm Văn Đồng, P. Hiệp Bình Chánh, TP. Thủ Đức, TP.HCM

Thời gian làm việc:

Part time: 6 tháng
Thời gian làm việc:
- 6 ngày/ tuần
- Luân phiên xoay ca 8 tiếng/ ngày
- Từ 08:30 – 22:00

Nộp đơn ứng tuyển: minhphuong.vu@aeon.com.vn

[AEON MAXVALU] PERISHABLE OFFICER (TRAINER)

Job Description

1. Proposal manual for every store staffs

2. Education current store staff about perishable knowledge

3. Education new store staff how to manage perishable products

4. Make ordering logic for store

5. Make flow to keep quality

6. Propose good POG to MD

7. Inform total quantity of perishable to PCM

8. Find out problem in store and proposal solution for store

Job Requirement

Qualifications & Experience:

University degree
Minimum 01 years of related experience, working in Perishable manufacture

Knowledge, Skills & Behaviors:

Strong sense of aestheticism
Good communication skill
Detail oriented and be able to handle multi-tasks
Good planning, organizing and time-management skills
Strong leadership and excellent relationship management
Be able to work in shift & public holidays

Other information

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Ms. Hoa (Email: hoa.nguyenthanh@aeon.com.vn)

[HA DONG] HOME APPLIANCE 2 GROUP LEADER – TRƯỞNG NHÓM ĐIỆN MÁY

A. Main responsibilities

1. Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

5. Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

B. Qualification and Job Requirements:

1. College or Technical School
2. At least one-year related experience in retailing business or supermarket environment

Preferred skills
1. Good communication, problem solving and leadership skills
2. Customer focused
3. Self-disciplined with ability to work independently
4. Good presentation and sales skill
5. Computer literate (Word, Excel & Powerpoint)

6. Ability to communicate in English (verbal & written)

To apply, please send your CV to email: trungkien.nguyen@aeon.com.vn

[HA DONG] CASHIER AND CUSTOMER SERVICE MANAGER

A. Roles and responsibilities:

Customer Service activities
– Build and maintain relationship with all at management level of each departments to facilitate the efficient escalation and thorough resolution of Customer issues.
– Daily interact with customers, listen to customer voice and directly answer their queries and/or resolve all the complaints.
– Ensure that all correspondence (faxes, mails, letters) are handled properly & on timely basic and according to set standards in order to maintain quality customer service.
– Compile Customer Complaints letters and make report for the Management.”
Cashiering activities
– Safeguard and control all forms of money such as: cash, gift vouchers, coupons, stamps in accordance with company policies.
-Ensure all Point of Sale (POS) tools and equipment are well maintained and in good working condition.
– Be aware of and effectively communicate the following to Cashier staff in daily briefing session:
• Current sales promotions
• Any update in cashiering procedures, store security practices
– Investigate and correct errors made at the cash registers in a timely manner.
– Identify cashier’s performance issues (if any); develop plans to enhance overall cashier performance and work towards the plan.
Manpower Management
-Optimize people productivity by manpower planning and implementation between CS division and Cashier division to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit”
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide all subordinate to follow the rules and regulations.”
5. Other duties
Other tasks or responsibilities as assigned by Store Manager or Senior General Manager – Merchandising

B. Qualification and Job Requirements:

1. University (Degree)
2. 5 years experience, including 2 years experience as Cashier Manager
3. Customer service skills: Customer service minded
4. Leadership: Acting leadership by example
5. Good planning skill, especially regarding to manpower

Preferred skills
1. Fluency in English languages (both written and oral).
2. Computer literacy: Word, Excel, Power Point
3. Strong counting and calculation skills are required
4. Team work skill: Actively promote team work
5. Persuasion: Ability to persuade others in specific situations

6. Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

To apply, please send your English CV to email: doan.pham@aeon.com.vn

[HA DONG] HR OFFICER (C&B)

A. ROLES & RESPONSIBILITIES

1. Payroll Management
– Process, fix shift plan error and check attendance data to summarize Roster of Fulltime and Part-time from SAP system.
– Check Annual leave, Day off in lieu, Overtime data of Fulltime and Part-time store
– Process Payroll Part-time store.
2. PIT & Social insurance
– Register PIT code and PIT dependant for employees.
– Check PIT code for all employees.
– Process claims for social insurance benefits of employees.
– Complete the transfer procedure of SI Book for resigned staffs and HI cards for new staffs

3. Labor Contract
– Make and check labor contract for new staff
– Make annex to labor contract, contract renewal, termination decision
– Ensure labor contract and annex to labour contract are given to employees on time.

4. Employee’s profile management
– Set up records and update personnel file for new employees.
– Manage profile of employees

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

6 . Other tasks
– Respond employee’s questionnaire related to HR issues.
– Make monthly HR-related report
– Support PIC C&B in charge and other functions of HR departments as necessary
– Other tasks or responsibilities as assigned by HR Division Leader and Store Manager

B. Qualification and Job Requirements:

1. University/College degree.

2. Minimum 01 year of related experience in HR (C&B is a plus)

Preferred skills

1.Computer literate (Word, Excel, PowerPoint)

2.Good communication and problem-solving skill

3.Customer focused

4.Self-disciplined with ability to work independently

5.Good command of English (verbal and written) is a plus

6.Be able to work at shift & on Public holidays

7.Have ability to relocate to other Stores as per Company’s assignment is a plus

To apply, please send your CV to email: doan.pham@aeon.com.vn/024 6277 8333 (765)

[AEON THE NINE CẦU GIẤY] GROUP LEADER (Hardline, Softline, Cashier, Customer service)

Roles and responsibilities

Operations management
– Supervise & support to General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods. Check and verify inventory orders raised by Staff(s).
– Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
– Plan, assign duties for General Staff to make necessary preparation for Membership Day and Public Holidays
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Sales Leader.
– Execute store opening & closing as directed by Sales Leader.”

2. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff, PG’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit

3. Sale and profit management
– Make sure that merchandise is fully replenished, in good conditions, quality and follow schematic plan or supervisor plan
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Price check and price change ( label) in necessary are completed before open store.
– Monthly stock take follow company regulation.
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.

4. Cash management
– Change cash and distribute to cashier counters.
– Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and adequate for Daily operation.
– Ensure cash registers & credit card terminals are in good conditions.
– Ensure the hangers, hard tags and left-over items timely collected by Department staff.
– Remove unnecessary goods at inactive cashier counter.
– Check all cashier counters to avoid long queue especially in peak hours or weekend.
– Random spot Check At cashier counter to avoid any fraud.
– Make day and night shift handover.
– Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at Cashier Counter.
– Make report as accounting rule

5. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Handle customer complaint and give the best solution for customer satisfaction
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)
– Make sure money, all kind of voucher, promotional goods, promotion gift are used properly and for right purposes.
– Directly resolve /Support subordinates to resolve customers’ complaints, VAT invoices.
– Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.

6. Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations.

7. Other tasks
– Other tasks or responsibilities as assigned by Sales Division Leader
– Open & close store

Qualification and Job Requirements:
1. College/Technical school graduate
2. At least 02 years of related experience in retailing business or supermarket environment
3. Being able to work under high pressure high pressure
4. Abilities to use Computer, Office programs and Database
5. Detail oriented and be able to handle multi-tasks

6. Customer – focused
7. Strong analytical skill, good at data/figures
8. Being able to use English is a plus
9. Being able to work at shift & on Public holidays

Preferred skills
1. Selling skill
2. Good communication skill
3. Teamwork skill
4. Problem solving skill
5. Leadership skill

To apply, please send your CV (Eng) to email: duong.hoang@aeon.com.vn / 024 6277 8333 (Ext: 719)

[SMPT] STORE MANAGER

Key Responsibilities:
a. Operations
– Ensure that store’s daily operation is ready for business.
– Ensure all company properties are in serviceable condition.
– Monitor stock levels and its movement to minimize “out of stock” situation, but to maximize sales.
– Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
– Be responsible for customer complaints and take appropriate steps to solve such complaints promptly.
– Ensure that reports & invoices are timely submitted to headquarter for onward processing.
– Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.
b. Administration
– Ensure that all store accounting and administrative manuals and procedures are being complied.
– Approve and authorize all relevant documentation for timely submission to Headquarter.
– Build teamwork spirit among staffs.
– Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
– Evaluate staff performance and make appropriate, fair recommendations for promotions or disciplinary actions when necessary.
c. Rules and Regulations
– Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
– Maintain safe working conditions for employees and customers; solve safety concerns quickly.
d. Sales and profits
– Responsible for sales target for daily/weekly/monthly and annual achievement
– Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
– Maintain controllable expenses within the budget set for the store.
– Responsible for Profit and Loss of the store.
– Control shrinkage level within the budget.
– Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
e. Other duties
Perform additional duties as assigned by the Operation Manager.
2. Job Requirements:
a. Qualifications & Experience:
– University/ College graduate.
– Two years of experience in retail store management.
b. Knowledge, Skills & Behaviors:
– Knowledgeable of retail background.
– Good command of English.
– Demonstrated abilities to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Good problems solving skills.
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Computer literate (good skill in Microsoft Office software).
c. Other requirements:
– Be able to work at shifts & public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.