Executive - Trang 4 trên 5 - AEON Việt Nam

[Hanoi Office] Merchandising Executive (Category: Delica/Bakery)

***Key Responsibilities:
1. Major Duties
– Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range of assortments that delivers Competitive Advantage in the Vietnamese Market.
– Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
– Achieve Commercial Key Performance Indicator
– Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activities to implement any key learning points.
– Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
– Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.

2. Other Duties
Any necessary task that is deemed important from time to time.

3. Rules and Regulations
Follow all working procedures, the company’s policies, rules and regulations.

***Job Requirements:
Qualifications & Experience:
– Preferably university degree in Economics, Business Management or relevant majors.
– At least 3 years of experience in retail with the same category.

Knowledge, Skills & Behaviors:
– Fluency in Vietnamese and English languages (both written and oral).
– Customer-focused mindset
– Passion for merchandising career.
– Good communication and negotiation skills.
– Self-discipline with ability to work independently and under pressure.
– Strong analytical ability and good at data/ figures.
– Abilities to use computer, office programs and databases.

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn

[HANOI OFFICE] Training Executive

Roles and Responsibilities:

1 . Conduct Training Need Analysis (TNA)

– Determine necessary training demand with other Depts.

– Continuously improve TNA process to meet increasing workload and complex situation.

– Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.

– Get exposed to operation working environment daily, weekly & monthly to measure effectiveness of training activities & implement TNA

2 . Prepare lessons

– Meet and work with other Depts. to identify the needs and execute training events.

– Design staff training programs based on company’s and employees’ needs.

– Develop teaching full set of training materials, including Training Slides, Training Outline, Training Guideline, Test

– Plan, organize, and implement a range of training activities.

– Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.

-Transfer training content to e-learning system”

3 . Organize training courses

– Coordinate with Admin Dept. to make necessary logistics preparation for training (room , facilities, equipment, stationaries, etc.).

– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.

– Plan, get and manage training budget.

– Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.

– Hold meetings and presentations on learning material.

– Train new hires and conduct orientation sessions to assess level of skills.

– Oversee the quality of training sessions run by external vendors and trainers.

4 . Evaluate training courses

– Evaluate training effectiveness and report to higher management.

– Develop, improve and redesign the quality and contents of training programs in order to enhance employee’s skills if needed.

– Conduct Grade G1, G2 tests to support the evaluation of their performance.

– Be responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors

– Continuously initiate improvement to enhance training efficiency and effectiveness”

5 . Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide subordinates to follow the rules and regulations.”

6 . Other duties

– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.

– Other tasks or responsibilities as assigned by Academy Manager.

Requirements:

1. University degree.

2. Minimum 03 years of training experience.

3. Good knowledge of spoken and written English.

4. Computer literate: Word, Excel, PowerPoint, Outlook and Internet.

5. Strong communication skills, especially public speaking and presentation

6. Organization skill & good adaptability

Preferred skills:

1. Positive thinking and humble

2. Good problem solving skill.

3. Strong time management and teamwork skills.

4. Polite, tactful and friendly attitude.

[Hanoi Office] Development Executive – GMS Team

KEY RESPONSIBILITIES:

Create potential location maps for SC Development in consideration of SC Development Area Strategy
Assist negotiation with landlords to make the land or space available for SC Development and make space to operate stores
Assist SC Development for its smooth construction, including but not limited to resolving disputes with landowners from time to time
Prepare necessary documents and information for making Agreement with Landowners in Land matters
Work with and provide SC or GMS Development Area and the Strategy and propose it to Development Manager or Deputy Development Manager
Obtain necessary information and check the feasibility of Development Projects
Discuss with local authorities
Assist the proposed ROI Plan for Development and Investment Amount for Development
Assist other departments to make Merchandising Plan and Store/SC Operation Plan.
Study & develop market research methods and compile market data and the related information for SC Development Planning
Study and operate Map Info System
Study and analyze SC and Store P/L

Other duties

Other tasks or responsibilities as assigned by Managers.

JOB REQUIREMENTS:

University graduate (preferably Finance, Investment, Real Estate, Valuation, Project Management)
At least 3 years of experience in relevant fields (site development, real estate, business development, investment advisory, retail consulting)
Computer proficiency: Microsoft Office, Outlook (Proficiency in AutoCAD/ MapInfo is highly appreciated)
Fluency in English (listening, speaking, writing, and reading)
Wide network of site development
Strong communication & negotiation skills (both verbal & written).
Be detail oriented and able to handle multitasks.
Knowledge of SC Development Procedure (Before Handover to Opening Manager)
Knowledge of Authority submission and Necessary License
Basic Sales Estimation Skill (Market Size, Market Share)

HRIS & Reporting Executive

Key responsibilities:
1. HRIS System Management & Improvement
– Consult with HR managers and other departments to determine HRIS needs
– Analyze HRIS performance metrics and resolving application issues
– Document processes, identifying HR concerns, and compiling data analysis reports
– Provide training and technical support as schedule
– Develop and implement new processes and systems for efficient HR management
– Optimize HRIS processes, integrating new software, and performing diagnostic tests.

2. HR Reporting
– Designs and maintains the HR Data and ensures that just one source of master data exists
– Supports Managers by designing customized reports providing source data
– Runs the strategic HR reports and comments the most important trends
– Runs regular audits over HR data and reports issues to be corrected
– Designs the HR data privacy policy and sets rules for the data access to different HRIS modules

Job Requirements:
1. Qualification & Experience:
– Bachelor’s Degree in Computer Science, Information Systems, HR Management, Business Administration, or similar.
– 3-5 years of experience in HRIS.

2. Knowledge, Skills & Behaviors:
– Good knowledge about IT and HR.
– Excellent written and oral communication ability in English.
– Ability to gather and interpret data, as well as improve HRIS processes.
– Ability to collaborate, provide technical support, and train staff.
– Analytical skills & Data management skill.

– Experience in documenting processes, as well as performing diagnostic tests and audits is the plus.

If you are interested in this position, please send your CV phuonganh.nguyen@aeon.com.vn. Thank you!

Operation Accounting Executive

Key responsibilities:
1. Major Duties
– Support Operation about Standard of Procedures related to Sales/ COD/ SOP/ E-Commerce/ New Business.
– Review SOPs yearly such as : E-Commerce/ COD/ SOP/ MRS, ect
– Coordinate to Store Accountant/ Customer Service/ Cashier/ Operation Dept to ensure Operation Accounting acknowledged and compliance with Tax and COC
– Reconcile & review bank statement with SAP & Profit and make adjustments if any
– Check daily sales and upload common file
– Reconcile A/P account, control credit sales, credit card
– Responsible of daily sales of ACS, Whole sales for all stores, checking sales, payment…

2. Other Duties
– Other tasks might be assigned by superiors

3. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations

Job Requirements:
1. Qualifications & Experience:
– Bachelor Degree in Accounting/Finance
– 2-3 year experience in Account Receivable/ Account Payable/ Payment Accounting Management.
– Knowledge of processing payment with accounting background at Bachelor Degree

2. Knowledge, Skills & Behaviors:
– Ability to work both independently and as a team member under high pressure.
– Leader skill, presentation skill and good communication. Good English.
– Enthusiasm, adaptability, team-spirit are required

Please send your CV to Mr. Dũng – camtrang.nguyen@aeon.com.vn

Development Executive (Site Expansion Executive)

Key responsibilities:

– Create potential location map for Shopping Center (SC) Development in consideration of SC Development Area Strategy
– Assistance of negotiation with landlord to make the land or space available for SC Development and to make space to operate store
– Assist SC Development for its smooth Construction including but not limited to resolving disputes with land owner from time to time
– Prepare necessary document and information for making Agreement with Land owner in Land matters
– Work out and provide SC or GMS Development Area and the Strategy and propose it to Development Manager or Deputy Development Manager
– Obtain necessary information and to check the feasibility of Development Projects
– Discuss with local authority
– Assist the proposed ROI Plan for Development and Investment Amount for Development
– Assist other departments to work out Merchandising Plan and Store/SC Operation Plan.
– Study market research method and compile market data and the related information for SC Development Planning
– Develop market research method and compile market data and the related information for SC Development Planning
– Study and operate Map Info System
– Study and analyze SC and Store P/L

Other duties

– Other tasks or responsibilities as assigned by Managers.

Job Requirements:

1.Qualifications & Experience:
– University Degree
– Have 5years experience working in development department.

2. Knowledge, Skills & Behaviors:
– Good command of spoken and written English.
– Wide network for site development
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
– Strong communication& negotiation skill (both verbal & written).
– Detail oriented and be able to handle multi-tasks.
– Knowledge for SC Development Procedure
– Knowledge for Authority submission and Necessary License
– Basic Sales Estimation Skill (Market Size, Market Share)
– Knowledge for the Method& Logic of Market Research
– Can consider and propose to upper level

[Ha Noi] Training Executive

Key responsibilities:
1. Conduct Training Need Analysis (TNA)
– Determine necessary training demand with other Depts.
– Continuously improve TNA process to meet increasing workload and complex situation.
– Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.
– Get exposed to operation working environment daily, weekly, monthly to measure effectiveness of training activities & implement TNA.

2. Prepare lessons
– Meet and work with other Depts. to identify the needs and execute training events.
– Design staff training programs based on company and employee needs.
– Develop teaching materials.
– Plan, organize, and implement a range of training activities.
– Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.

3. Organize training courses
– Coordinate with Admin Dept. to make necessary logistics preparation for training (room , facilities, equipment, stationaries, etc.).
– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.
– Plan, get and manage training budget.
– Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.
– Hold meetings and presentations on learning material.
– Train new hires and conduct orientation sessions to assess level of skills.
– Oversee the quality of training sessions run by external vendors and trainers.

4. Evaluate training courses
– Evaluate training effectiveness and report to higher management.
– Develop, improve and redesign the quality and contents of training programs in order to enhance employees skills if needed.
– Conduct Grade G1, G2 tests to support the evaluation of their performance.
– Be responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors

5. Rules & Regulation
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations

6. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by Direct Manager.

Job Requirements:
1. Qualifications & Experience
– University degree.
– Minimum 03 years of training experience.

2. Knowledge, Skills & Behaviors
– Good knowledge of spoken and written English.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
– Strong communication skills, especially public speaking and presentation.
– Good problem solving skill.
– Strong time management and teamwork skills.
– Have a polite, tactful and friendly attitude.

[Ha Noi] Customer Service & Satisfaction Executive

Key responsibilities:

1. Report:
– Review Customer Voice (CV) Report from Operations Site, check and advise/give proposal effectively
– Consolidate reports: CS, Delivery, and make the preparation of reporting

2. Data Analysis:
– Basing on Customer Voice/complaint to check the situation and advice to improve
– Basing on Reports, put in Master file to analyse and make plan, co-operate with related departments for proposal to improve to make customer satisfaction in shopping

3. Customer Satisfaction:
– Review/Check all the feedback from CS Ops., CS HQ Officer to customer and advise best way/solution
– Follow up CV Master file and give proposal effectively
– Feedback all queries are sent from Stores site and support Ops.site to chaise with related department
– Raise and get the final from CS HQ Manager about the feedback to customer via Facebook, Website channel if it is over your abilities
– Assign CS Officer to support, follow up tasks relating to CS accordingly

4. Marketing Research (Service)
– Plan Store Tour
– Survey Competitors

5. Ad-hoc Jobs/ Project:
– Join, follow up projects that CS HQ Manager assigned
– Follow up and work with relevant departments to complete action plans
– Support CS HQ Manager to join the meetings, training Stores if needed
– Support and do tasks are delegated by CS HQ Manager

Job Requirements:
1. Qualifications & Experience
– University bachelor degree in Social Science, Business Administration, or Marketing
– 1-2 years in Customer Service or Sales Experience

2. Knowledge, Skills & Behaviors
– Proven track record in Customer Service /other customer facing role with experience in servicing key customers
– Knowledge in Microsoft Word, Excel and Power Point with high level
– Fluent in English communication (verbal/written), and Japanese language is prefer
– Analytical and organizational leadership skills
– Self-directed, high energy and proactive working style
– Have good understanding of the needs of customers
– Excellent problem analysis and problem resolution skills

Working Location: AEON Long Bien, 27 Co Linh, Long Bien, Ha Noi