Career Tag: Foodline

[HN – AEON MAXVALU] D&D ORDERING OFFICER

Key activities:

  • Survey situation in each store and competitor
  • Analyse sales data and stock data of each store
  • Confirm store situation, customer way, POP, OOS situation
  • Follow up Delivery plan from MMD/DC

Roles and Responsibilities:

  • Analyze sale of each store daily/weekly/monthly to understand fast moving items and slow moving item then propose MD to cut/solve slow moving item
  • Analyze stock of each SKU in each store daily/weekly/monthly to understand actual situation in each store and make weekly ordering plan for each store
  • Follow up Delivery schedule from warehouse and adjust ordering quantity as soon as possible to avoid OOS in sales floor
  • Make Ordering plan for opening period for new store to ensure that store can get biggest result in Opening period and not OOS
  • Survey competitor and each store about price, product, POP situation,… Report good point and not good point with the leader to solve the problem (if need)
  • Other task as assigned

Job Requirements:

  • Have knowledge about retail business (in Daily products is plus)
  • University/ College degree equivalent
  • Be able to work in shift & public holidays
  • Able to adapt to work quickly

Other information:

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Contact information: Ms. Doan (Email: doan.pham@aeon.com.vn)

[HA DONG] SUSHI GROUP LEADER – TRƯỞNG NHÓM SUSHI

A. Main responsibilities

1. Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

5. Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

B. Qualification and Job Requirements:

1. College or Technical School
2. At least one-year related experience in retailing business or supermarket environment

Preferred skills
1. Good communication, problem solving and leadership skills
2. Customer focused
3. Self-disciplined with ability to work independently
4. Good presentation and sales skill
5. Computer literate (Word, Excel & Powerpoint)

6. Ability to communicate in English (verbal & written)

To apply, please send your CV to email: trungkien.nguyen@aeon.com.vn

Private Brand Food Products Deputy Manager (Product Quality Assurance)

PRIMARY OBJECTIVE:

The Product Quality Assurance (short word, we call it “PQA“) is responsible for the goal of “Improving Corporate Images regarding Quality of Products & Services to Contribute to all of the Vietnamese Consumers and Markets” in Supply Chain by following AEON’s Ethics and the Code of Conducts as well as always looking for “more than what laws and regulations required”.

The PQA has TWO main functions as follows;

  • (a) Improvements and Assurance of Quality of Products & Services; Collecting all relevant information and documents to get certificates assuring products or serves we provide, as well as auditing, inspecting, supporting or cooperating to improve of our business partners regarding products or serves we provide, to assure those products and services are safe and secure, furthermore, proposing, correcting any procurement systems in supply chain and educating staffs in charge of procurements.
  • (b) Cooperate with Private Brand Product Team to create featured products; Supporting and carrying out activities to support customer survey and pre-production sensory testing as well as any activities related to this function.

PQA is not directly in charge of quality control (“QC”) activities in stores; however, if those can be applicable to enhance PQA activities in aspect of above (a) to (b), then PQA will coordinate in cross-departments by focusing on PQA activities as primary in charge, and PQA have rights to supervise to or get supported from the relevant departments regarding QC activities.

ROLE & RESPONSIBILITIES:

1. Duties and Authorities regarding Business Planning:

  • Establishment of the strategies for Private Brand Food, in long-term (5 to 10 years), mid-term (3 years) and short-term (only next one year). The short-term strategies must be specified in details in quarterly and monthly activities based on the analysis of situations in societies of either global and local.
  • Grabbing, collecting either objective and subjective situations and any information from varieties of sources.
  • Analyzing any situations, our degrees of presence, benefits and risks of results and focusing future of PQA activities in scientific way, to reason for directing and correcting strategies of PQA from time to time.
  • Proposing, officializing, implementing and executing PQA-related policies, regulations and operating systems by analysis of risks, forecasts etc., except any activities relating to marketing, promotions of sales.
  • Becoming the primary contact and department in charge for any activities regarding the Quality Management and Control Department and Customer Service Department (in terms of quality assurance only) of AEON CO., LTD, as well as any governments/authorities contacts regarding PQA activities.
  • Any other matters ordered from the supervisor and/or company from time to time.

2.Duties and Authority of Execution

  • Ensure all food products having registration certificate according to Vietnam law before circulation into market
  • Ensure labels comply with Food Safety Law
  • Ensure food product quality always steady
  • Manage processes of non-conformity and recall as well as destruction
  • Cooperate with Private Brand Food Team to create featured products
  • Manage product barcode registration
  • Audit factory (self-develop and/or follow Group’s checklist included)
  • PQA Market Analysis : Collecting (and reporting to the supervisor and/or company as appropriate) any information related to the PQA including but not limited to, global trends, AEON group companies’ trends, the Vietnam government’s trends, public opinions’ trends, consumers’ trends, manufactures’ trends, products’ trends, financial and investment trends, competitors’ trends, and analyze to extract any matters affecting our PQA activities for corporate brands to be improved.
  • Protection of AEON Images and Brands in Terms of PQA : Watching and collecting (and reporting to the supervisor and/or company as appropriate) any news sources (Paper news, Web news, SNS) relating to AEON group companies’ PQA related activities, and protect our corporate images from the aspect of PQA by any appropriate means in case those news topics are unfavorable to AEON, or may negative impact on our corporate images, as a primary department in charge to corporate with a department in charge of PR.
  • In addition to such activities, this poison is allowed to investigate the matter (if unfavorable or negative impact on our corporate brands has occurred) by ordering any related departments, to admonish to correct the situation.
  • Surveys and Analysis : Surveying and examining on PQA evaluation from the society, markets and consumers, as well as the impact matters/issues on our corporate brands.
  • Cross-departments Functions, Primary Contact and Proactive PQA Activities : Coordinating company-wide projects of SMD activities if necessary.
  • Any other activities or matters ordered from the supervisor and/or company from time to time.

3.General Department Management

  • Planning and Budgeting;
  • Planning, budgeting and proposing by breaking down the duties into groups, making budgets (Yearly and Monthly) and clarifying ROI to the supervisor, for hiring employees and/or implementing any necessary assets to purchase and/or activities to be made for achieving the duties.
  • Watching Status : Grasping the progress of various activities, management and controlling status to ensure that those are carried out as planned or budgeted, and improving its performance.
  • Dealing Contracts : Upon approvals from the direct supervisors, proposing to select partners/vendors/suppliers to negotiate, negotiating, deciding, making into and drafting agreements/contracts, and issuing any necessary letters or documents to either internal or external regarding any activities to fulfill the department duties, obligations and responsibilities.
  • Maintenance of Policies and Regulations: Investigating, checking, auditing, creating, maintaining, keeping in effective and proposing any policies, regulations or rules related to the department duties, obligations and responsibilities; then upon approvals from the direct supervisors, installing, implementing, enforcing and amending any such policies, regulations or rules.
  • Supervising Staffs, Subordinates and Members: Planning and maintaining all staff activities, jobs, duties and working schedules (including shift planning, in and out administrations, overtime, and business trip) in the department.
  • Education for Improvements: Planning, educating and improving all staffs’ knowledges and techniques by evaluating performance through creating CDP, then promoting if any staffs are met to be knowledgeful enough, with good humanities and performance, to become superiorly.
  • MBOs : Planning and supervising staffs to establish the yearly MBO and evaluating every half year.
  • Enforcing Company Policies, Rules and Regulations : Supervising all staffs in the department to enforce following AEON basic policies/ethics and complying laws and regulations suitable and sufficient enough as a business person by education.
  • Information Delivery to Staffs : Communicating with and delivering any necessary information to, the staffs in the department for carrying out their duties.

4.Special Functions for External Affairs

  • Primary Contact : Being the primary contact, regarding any PQA activities, to receive any requests of guests and visits besides governments (and/or authorities) relations. By such requests, appointing any necessary personnel (including General Directors) in charge by planning and scheduling, and attend such visits to welcome and greet.
  • Any other activities defined to be the special function by the supervisor or company from time to time.

JOB REQUIREMENT

  • University degrees (knowledge of food technology preferable)
  • Experienced in Food Quality Assurance (QA) & Team Management at least 6-8 years
  • English Communication (more than average of spoken and written)

PREFERRED SKILL

  • Project management skills
  • Communication skill (both verbal and written)
  • Negotiation skills for external affairs including authorities and governments
  • Basic risk and crisis management skills
  • Problem solving skill.
  • Time management skills.
  • Presentation skills and choosing appropriate words as both verbal and writing skills.

APPLY: Send your CV via: luan.lai@aeon.com.vn with title “NAME_PRIVATE BRAND PRODUCT QUALITY ASSURANCE DEPUTY MANAGER”

[HCM] Trợ Lý Thu Mua ( Assistant to Merchandising – Delica & Bakery)

Primary Objective:

Completed the work assigned ( profit system, data pick up, paper work )

Roles and responsibilities:

Main duties:

Create product code, make orders, adjust cost price, selling price on PROFIT system.

Monitor concess’s promotion program and support suppliers by email, phone, checking necessary documents.

Support and handle tasks from MD, Manager assign.

Rules and Regulations

Follow all working procedures, the company’s policies, rules and regulations.

Qualification and Job Requirements:

University/ College degree, preferably in Economics, Business Management or related subjects.

02-year experience in retail.

Preferred skills:

Show the passion of the merchandise career.

Customer-focused.

Fluency in Vietnamese and English languages (both written and oral).

Good communication.

Self-disciplined with ability to work independently and under pressure.

Strong analytical ability and good in data / figures.

Flexible/ open-minded

Mức lương : 7.5 tr -10tr

Contact email: linhphuong.truong@aeon.com.vn

[AEON THE NINE CẦU GIẤY] GROUP LEADER (FOODLINE)

  1. Operations management
    – Supervise & support to General Staff to ensure:
    • Merchandise is fully replenished, in good conditions & quality.
    • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
    • Changing price label (if necessary) is completed before store opens.
    – Check and verify inventory orders raised by Staff(s).
    – Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
    – Plan, assign duties for General Staff to make necessary preparation for Membership Day and Public Holidays
    – Make Delica & Bakery daily production plan
    ‘• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
    • Sales floor is kept clean & tidy
    • All backrooms are locked in good conditions
    • POP execution is carried out properly
    • Fire safety procedure is carried out properly
    – Maintain FSH as the company rules
    – Check and verify variances in stock & sales figures after Stock Take and make report to Sales Leader.
    – Execute store opening & closing as directed by Sales Leader.

    2. Manpower management
    – Plan and prepare duty roster, shift plan and assign subordinates on duty.
    – Ensure sufficient manpower during business in ad-hoc situations.
    – Ensure General Staff attendance and attire.
    – Be responsible for General Staff’s performance.
    – Identify and reduce unnecessary tasks to increase staff productivity.
    – Regularly train and motivate subordinates in daily works.
    – Identify potential staff for succession planning purposes.

    3. Sale and profit management
    – Make sure that merchandise is fully replenished, in good conditions, quality and follow schematic plan or supervisor plan
    – Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
    – Price check and price change ( label) in necessary are completed before open store.
    – Monthly stock take follow company regulation.
    – Co-ordinate with Suppliers to execute promotion schemes.
    – Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
    – Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey. 

    4. Customer service
    –  Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
    – Handle customer complaint and give the best solution for customer satisfaction
    – Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.

    5. Rules & Regulations
    – Follow all working procedures, the company’s policies, rules and regulations.
    – Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations. 

    6. Other tasks
    – Other tasks or responsibilities as assigned by Sales Division Leader
    – Open & close store

Qualifications and job requirements

1. College/Technical school
2. Over 02 years of related experience in retailing business or supermarket environment
3. Be able to work under high pressure
4. Abilities to use Computer, Office programs and Database
5. Detail oriented and be able to handle multi-tasks

6. Customer – focused
7. Strong analytical skill, good at data/figures
8. Being able to work at shift & on Public holidays
9. Being able to use English is a plus

Preferred skills
1. Leadership skill
2. Sales skill
3. Teamwork skill
4. Problem solving skill
5. Good presentation & communication skill

To apply, please send your CV (Eng) to email: duong.hoang@aeon.com.vn / 024 6277 8333 (Ext: 719)

[HCMC] Monitor (Delica)

Key responsibilities:

Responsible for product quality and staff’s skills to satisfy the needs of Customers, achieving sales, stock and profit targets.

 

  1. Major duties
  • Responsibility for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
  • Making the production plan and process of production follow sale plan monthly from Merchandiser
  • Checking recipe and quality of products, display.
  • Training for new staff
  • Improving the skill for all staffs
  • Supporting store opening
  • Organizing the skill exam to evaluate staffs
  • Joining training course and surveying competitors to improve skill
  • Creating new concept or products and writing recipe
  • Tracking work flows of product
  • Suggesting new idea, new trend of market
  • Renovation of department on products: display, quality, equipment

 

  1. Other Duties

Any necessary task that is deemed important from time to time.

 

  1. Rules and Regulations

Follow all working procedures, the company’s policies, rules and regulations.

 

Job Requirements:

  • College degree/ University degree, preferably in Economics, Business Management
  • Workmanship certificate
  • 04 years of experience in retail with the same category.
  • Fluency in Vietnamese and English languages (both written and oral).
  • Customer-focused.
  • Show the passion of the merchandise career.
  • Good communication and negotiation skills.
  • Self-disciplined with ability to work independently and under pressure.
  • Ability to be sensitive to the market
  • Abilities to use computer, office programs basically
  • Good interpersonal skills
  • Flexible/ open-minded

 

If you are interested in this position, please send your CV to Ms. Thuy: Thuy.le@aeon.com.vn

[HA DONG] FOODLINE 2 MANAGER (TRƯỞNG BỘ PHẬN THỰC PHẨM)

Key Responsibilities:
1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.


Job Requirements:
Qualifications & Experience:
– University/College graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
Knowledge, Skills & Behaviors:
– Computer literacy (Ms. Office, Internet,… ).
– Sound knowledge of retail background.
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written.
– Good problem solving & presentation skills.
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work.
– Good command of English: verbal and written.
Other requirements:
– Be able to work at shift & public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

If you are interested in this position, please do not hesitate to send you updated CV to: doan.pham@aeon.com.vn (Ms. Doan)

Merchandiser (Thời trang/ Thực phẩm khô/ Thực phẩm tươi sống)

Key responsibilities:

1. Major Duties
– Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement Merchandising Plano-grams delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
– Achieve Commercial Key Performance Indicator
– Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activities to implement any key learning points.
– Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
– Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.

2. Other duties
– Any necessary task that is deemed important from time to time.

3. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations

Job Requirements
1. Qualifications & Experience
– University degree, preferably in Economics, Business Management or relevant majors.
– At least 3-year experience in retail with the same category.

2. Knowledge, Skills & Behaviors
– Fluency in Vietnamese and English languages (both written and oral)
– Customer-focused mindset
– Passion for merchandising career
– Good communication and negotiation skills
– Self-discipline with ability to work independently and under pressure
– Strong analytical ability and good in data/ figures
– Abilities to use computer, office programs and databases

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