Hanoi Office - Trang 7 trên 7 - AEON Việt Nam

Key responsibilities/ Trách nhiệm chính:
1. Duties and Authorities regarding Business Planning
– Establishment of the strategies for department in long term (5 to 10 years), mid-term (3 years) and short-term (only next one year)
– Proposing, officializing, implementing and executing related policies, regulations and operating systems by analysis of risks, forecast etc., except any activities relating to Marketing, promotions of sales.

2. Duties and Authorities of Execution
– Improvements and Assurance of Quality of Products and Services
– Supplier Product Quality Assurance through Compliance Audit
– Supplier Product Quality Assurance through Supplier Competency Control (SQRP)

3. General Department Management
– Planning and budgeting
– Watching status
– Dealing contracts
– Maintenance of Policies and Regulations
– Supervising staffs, subordinates and Members
– Education for improvements

4. Special functions for External Affairs
– Being the primary contact to receive any requests of guests and visits besides government relations. By such requests, appointing any necessary personnel (including General Directors) in charge by planning and scheduling, and attend such visits to welcome and greet.

Requirements/ Yêu cầu:
– University degrees (knowledge of statistics preferable)
– BRC/IFS internal audit certificate or lead auditor certificate
– Experienced in Supplier Management and Media Management
– Strong knowledge of presentation skills and choosing appropriate words as both verbal and writing skills
– Strong communication skills (both verbal and written) in English and Vietnamese
– Strong negotiation skills for external affairs including authorities and governments
– Basis risk and crisis management skills
– Details oriented and being able to handle multi-tasks and good problem solving skills
– Excellent organising and time management skills.

Key responsibilities:
1. Conduct Training Need Analysis (TNA)
– Determine necessary training demand with other Depts.
– Continuously improve TNA process to meet increasing workload and complex situation.
– Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.
– Get exposed to operation working environment daily, weekly, monthly to measure effectiveness of training activities & implement TNA.

2. Prepare lessons
– Meet and work with other Depts. to identify the needs and execute training events.
– Design staff training programs based on company and employee needs.
– Develop teaching materials.
– Plan, organize, and implement a range of training activities.
– Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.

3. Organize training courses
– Coordinate with Admin Dept. to make necessary logistics preparation for training (room , facilities, equipment, stationaries, etc.).
– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.
– Plan, get and manage training budget.
– Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.
– Hold meetings and presentations on learning material.
– Train new hires and conduct orientation sessions to assess level of skills.
– Oversee the quality of training sessions run by external vendors and trainers.

4. Evaluate training courses
– Evaluate training effectiveness and report to higher management.
– Develop, improve and redesign the quality and contents of training programs in order to enhance employees skills if needed.
– Conduct Grade G1, G2 tests to support the evaluation of their performance.
– Be responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors

5. Rules & Regulation
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations

6. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by Direct Manager.

Job Requirements:
1. Qualifications & Experience
– University degree.
– Minimum 03 years of training experience.

2. Knowledge, Skills & Behaviors
– Good knowledge of spoken and written English.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
– Strong communication skills, especially public speaking and presentation.
– Good problem solving skill.
– Strong time management and teamwork skills.
– Have a polite, tactful and friendly attitude.

Career Tag: Hanoi Office

[Hanoi] Supplier Management Deputy Manager

[Ha Noi] Training Executive