Career Tag: Hardline

[Hanoi Office] Merchandising Executive – Home Appliance & Multimedia

Key Responsibilities:
1. Major Duties
– Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
– Achieve Commercial Key Performance Indicator
– Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activities to implement any key learning points.
– Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
– Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.


2. Other Duties
Any necessary task that is deemed important from time to time.


3. Rules and Regulations
Follow all working procedures, the company’s policies, rules and regulations.


Job Requirements:
1. Qualifications & Experience:
– Preferably university degree in Economics, Business Management or relevant majors.
– At least 3-year experience in retail with the same category.


2. Knowledge, Skills & Behaviors:
– Fluency in Vietnamese and English languages (both written and oral).
– Customer-focused mindset
– Passion for merchandising career.
– Good communication and negotiation skills.
– Self-discipline with ability to work independently and under pressure.
– Strong analytical ability and good at data/ figures.
– Abilities to use computer, office programs and databases.

To apply, please send your English CV to email: doan.pham@aeon.com.vn

[HAI PHONG] DIVISION LEADER – HOME CENTER

A. Key Responsibilities:
1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.


2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).


3. Sales and Profits
– Brief Group Leader(s) on yesterday’s sales achievement, today’s sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.


4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.


5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.


6. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.


B. Job Requirements:
Qualifications & Experience:
– University/College degree.
– At least 03 years of related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs.
Knowledge, Skills & Behaviors:
– Strong analytical skill, good at data/figures.
– Fluency in Vietnamese and English languages (both written and oral) .
– Teamwork skill: Actively promote team work.
– Service orientation: customer service minded.
– Leadership: Acting leadership by example.
– Good presentation, problem solving and sales skills.
– Computer skill (Word, Excel, PowerPoint).
– Ability to cope with stressful situation at work.
– Self-disciplined with ability to work independently.
Other requirements:
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

APPLY: Please send your updated CV (English) to email: doan.pham@aeon.com.vn

[HA NOI OFFICE] Merchandising Deputy Manager (Category: Hardline products)

Key responsibilities:    

  • Cooperate with MD Head Office to develop strategy for line/ division/ category responsible and implementation to reach company target
  • Manage/ coaching/ supervise subordinates on both daily task and long-term manpower development
  • Cooperate with store operation and other departments to deliver strategy/ sales plan
  • Develop customer wants based on attractive assortment and pricing
  • Set department budget and manage all division KPI: Sales/ Neire/ GP/ PA/ Closing stock/ TOD ….
  • Promotion Planning (weekly/ monthly/ yearly)
  • Develop and make good relationship with supplier base on win- win situation.
  • Be in charge of new store opening and store renovation base on company agenda
  • Attend and do presentation regarding proposals, review and planning as monthly basis
  • Manage the compliance in own group
  • Standardize and localize assortments, schematic plans, display ways and information flows to enhance productivity accelerate expansions
  • Control other basic rules (supplier contact, rebate management, master registration, communication tool and other SOP)
  • Check and approve submissions from subordinate regarding ordering, listing, agreement and expenses.

Job Requirements:

Qualifications & Experience:

  • Preferably University degree in Economics, Business Management or relevant majors.
  • Preferably 5 years of experience in retail with the same category and 2 years at leader/ manger positions – prefer experiences in opening new stores

Knowledge, Skills & Behaviors:

  • Fluency in English languages (both written and oral).
  • Customer-focused mindset
  • Leadership mindset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.
  • Abilities to use computer, office programs and databases.

Please send your updated CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 8333, Ext 713

[Hai Phong] Division Leader – Home Fashion, House Hold, DIY

***KEY RESPONSIBILITIES
1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All merchandise displays are in accordance to schematic plans and all price tags/ POPs are correct.
• The changing of price labels (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisors.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Days & Mommy Days and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floors are kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisors.

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customers’ needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s) and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on previous day’s sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion schemes.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty rosters and shift plans raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

5. Rules and Regulations
– Follow all working procedures, company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Open & close store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.

***JOB REQUIREMENT:
1. Qualifications & Experience
– University/College degree.
– At least 3 years of related experience in retailing business or supermarket environment and 01-year of experience in managing a team of at least 5 staffs.

2. Knowledge, Skills & Behaviors
– Strong analytical skill and good at data/figures.
– Fluency in Vietnamese and English languages (both written and oral).
– Teamwork skill: actively promote teamwork.
– Service orientation: customer service mindset.
– Leadership: Acting leadership by example.
– Good presentation, problem solving and sales skills.
– Computer skills (Word, Excel, PowerPoint).
– Ability to cope with stressful situation at work.

Please send your updated CV to: Ms. Linh – hr.lechan@aeon.com.vn

Merchandising Executive, Private Brand – Home Coordy

Key responsibilities:
– Work closely with related MD on the strategy for Category of Home Coordy shop such as product concept, 3C analysis, assortment plan, monthly and quarterly sales plan in order to achieve sales and GP goal.
– Market survey frequently to update market trend, competitor’s strength.
– Work closely with partner (Aeon Topvalu Vietnam Co.) to following import shipment smoothly.
– Support and instruct operation team on schematic, product display.
– Coordinate with related dept. such as Marketing, construction, E-commerce on branding for Home Coordy.
– Other tasks might be assigned by Manager.

Job Requirements:

1. Qualifications & Experience
– University/ college degree In Economics or related subjects.
– Having experience in retail and product development

2. Knowledge, Skills & Behaviors
– Having knowledge about import-export.
– Customer-oriented.
– Strong in Communication, negotiation skill.
– Good in data and figures.
– Good command in English (both written and oral)
– Good command in Japanese (N3 up)

Please send your CV to Ms. Thúy, email: thuy.le@aeon.com.vn. Thank you!

Assistant to Merchandising Department, Household & Kitchen

Key responsibilities:
1. Main duties
– Create product code, correct or update information, adjust price in promotion, budget upload, generate reports and prepare data analysis as per Merchandiser’s request…on PROFIT system
– Monitor concess & outrights promotion programs and make sales reports
– Check merchandise, display way, POP information… at Selling Area; propose and carry out improvement if necessary and report to Merchandiser
– Check actual stock condition in warehouse and report findings to Merchandiser
– Assist Merchandiser to implement daily work and solve any arising discrepancies both internally and externally upon requested
– Assist Merchandiser to contact with suppliers in preparation and implementation of AEON’s events as per timeline
– Survey of market and competitors upon requested
– Other tasks as assigned by Merchandiser and/or Superiors

2. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations

Job Requirements:
1. Qualifications & Experience
– College degree or above, preferably in Economics, Business Management or related subjects
– 1-year working experience (the same category is advantage)

2. Knowledge, Skills & Behaviors
– Show passion to work in retail industry
– Customer-focused
– Fluency in Vietnamese and Fair in English language (both written and oral)
– Good communication and teamwork skills
– Self-disciplined with ability to work independently and under pressure
– Strong analytical ability and good in data / figures
– Abilities to use computer, office programs and database

Please send your CV to Mr. Dũng, email: tiendung.nguyen@aeon.com.vn. Thank you!

Merchandiser Hardline (Home Fashion – Household – DIY)

Key responsibilities:

1. Manage general affairs for Headquarters
– Responsibility of “the target of Sales”, Margin, Rebates, Manage Purchase-Sales-Invetnory inside Div/Dept.
– Manage the performance of a defined category assortment plan effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Research, analyze and evaluate the market/competitors to identify customer’s needs and product/range opportunities.
– Develop a range of assortment that delivers Competitive Advantage in the Vietnamese Market. Enhance innovative ideas, new product development, new proposal to support business development.
– Supplier management, negotiation of trading terms, rebates etc.
– Work with Marketing team to propose the regular promotion/event plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Full responsibility in the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement with Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding to Operations of any action taken that impact on the Customer or Stores.
– Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization
– Achievement of Commercial Key Performance Indicator
– Identify with Supply Chain the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Work out 52W sales and promotion plan, event plan
– Re-assess sku/item performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activity to draw out any key learning points.
– Prepare and work on layout, fixtures for new store opening/store renovation when needed.
– Provide all necessary information and documentation is passed to supporting staff, ensuring all necessary paperwork is completed in a timely and professional/proper manner.

2. Other Duties
– Any necessary task that is deemed important from time to time.

3. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements

1. Qualifications & Experience
– University degree, preferably in Economics, Business Management or related subjects.
– 04 year experience in retail with the same scope (merchandising/buying).

2. Knowledge, Skills & Behaviors
– Fluency in Vietnamese and English languages (both written and oral).
– Customer-focused.
– Show the passion of the merchandise career.
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good in data/ figures.
– Abilities to use computer, office programs and database.

[HA DONG] HARDLINE MANAGER (Trưởng ngành hàng Điện máy-Gia Dụng)

Key responsibilities:

1. Operation Duties:

a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications
• Merchandise on sales floor is fully replenished, in good conditions & quality
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally
• Changing price label (if necessary) is completed before store opens
– Verify and approve inventory orders, merchandise return & transfer, PA zero
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support line with monthly Stock Take as directed by Store Manager
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays

b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor/pillar/wall is kept clean & tidy
• All backrooms are locked and in good conditions
• Fire Safety procedure is carried out properly
– Make order request for equipment and get approval from Store Manager

c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales
– Always remind subordinate to promote “customer first” spirit
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)

2. Sales & Profit
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates
– Share information about customer voice or any arising issues
– Breakdown the sales target given by the Management to team member and take responsibilities for sales target achievement of the Department
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department
– Analyze sales figures and forecasting future sales volumes to maximize profits
– Analyze and interpreting trends to facilitate planning
– Take overall responsibility for the successful execution of all promotion schemes
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items
• Monthly: Division review, Promotion review, Sales analysis, Productivity report
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage

3. Manpower Management

– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies
– Monitor subordinates’ attendance and attire
– Approve duty roster, shift plan raised by subordinates
– Be responsible for subordinates’ performance
– Take part in recruitment & selection activities for Line/ Department’s staffing
– Motivate, training and develop staff in order to encourage their professional development
– Identify potential staff for succession planning purposes
– Build and promote team work spirit

4. Rules & Regulations

– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations

5. Other duties

– Opening store, Closing store
– Approve all kind of documentation raised by subordinates

Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:

1. Qualifications & Experience

– University degree in Computer Science, Information Technology.
– Minimum 03 years of IT experience. Prefer to candidates with experience and proficiency in software development related to retail industry

2. Knowledge, Skills & Behaviors

– Good command of spoken and written English.
– Strong Computing Skills: Word, Excel, PowerPoint, Outlook and Internet.
– Good verbal and written communication skills.
– Able to handle multi-tasks.
– Must have good organizational and time-management skills.
– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

To apply, please send your CV to email: trungkien.nguyen@aeon.com.vn

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