Career Tag: Manager

Development Manager (Site Expansion Manager)

Key responsibilities:
– Identify potential location for Shopping Center (SC) & Store Development in consideration of SC & Store Development Area Strategy
– Work out the SC & Store Development Strategy and business volume and business scheme and the methodology of Development
– Work out business feasible study in the market
– Propose business opportunity and return of investment plan (ROI)
– Propose the Mid Term SC and Store’s Development Planning and Annual Strategy for SC and Store’s Development.
– Develop good relationship with private companies or governmental bodies for developing potential site and negotiate with them for SC and Store’s Development.
– Analyze existing SC and store P/L
– Area research such as residential, commercial, existing and future road in new market.
– Competitor research and Catchment research in new market
– Propose SC proto-type (SC structure, Size, Concept, Investment, Layout, Sales) including Tenant Mix of SC
– In order to make sure that the works of officer and consultant are in order, one shall constantly conduct reviewing and analysis on their jobs and give guidance whenever necessary
– Constantly have a good grip on the industry trend, market trend and consumer trend
– Other tasks or responsibilities as assigned by Senior General Manager or General Manager

Job Requirements:

1.Qualifications & Experience:
– University Degree
– Have experience in developing projects by Project transfer, Company transfer or obtaining Land from the Government.
– Have experience in managing over than 10 staffs.

2.Knowledge, Skills & Behaviors:
– Good command of spoken and written English.
– Wide network for site development
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
– Strong communication & negotiation skill (both verbal & written).
– Detail oriented and be able to handle multi-tasks.
– Knowledge for SC Development Procedure
– Knowledge for Authority submission and Necessary License
– Basic Sales Estimation Skill (Market Size, Market Share)
– Knowledge for the Method & Logic of Market Research

[Hai Phong] Admin Manager

Key Responsibilities:

1.      Administrative tasks

–       Implement store operating plan within budget parameters and sustain during financial year.

–       Develop and implement new administrative systems, such as record management.

–       Supervise daily store warehouse’s opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.

–       Supervise material order to ensure cost efficiency, the ordering and issuing of uniforms, name badges and swipe cards.

–       Coordinate with Aeon Delight to tackle issues relating to house-keeping, security and technical matters.

–       Receive and work with inspection team from governmental authorities.

–       Supervise other matters relating to staff’s benefits, i.e. staff bus, staff canteen, medical room, garbage management.

2.      Process & Guidelines

–       Develop working process, guidelines for other departments to ensure smooth operation.

–       Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.

3.     Cost Control

–       Rigorously examine store’s budget and expenditure to come up with cost saving plan.

–       Control store expenditure within budget parameters.

–       Promote, strengthen cost effectiveness mindset to all Store staff.

4.      Supporting roles

–       Plan ahead and work towards material order and related processes for new store’s opening.

–       Support other functions in execution of promotion schemes, customer survey, handling customer’s grievance and finding solutions to arisen difficulties in operation.

–       Support other departments regarding recruitment plan, staff allocation plan to ensure adequate staffing for smooth operation, especially in peak seasons.

5.     Manpower management
–      Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.

–       Ensure efficient leadership to direct the Line/Department towards Company’s business strategies. 

–       Take part in recruitment & selection activities for Line/ Department’s staffing.

–       Motivate, training and develop staff in order to encourage their professional development.

–       Identify potential staff for succession planning purposes.

6.     Other duties
Other tasks or responsibilities as assigned by Store Manager and or Senior General Manager – Operation.

Job Requirements:

Qualifications & Experience:

–          University graduate.

–          A minimum of 5 years related office/administrative management experience, preferably in retail industry.

Knowledge, Skills & Behaviors:

–          Computer literacy (Ms. Office, Internet,…).

–          Sound knowledge of retail background.

–          Highly organized and able to prioritize, demonstrated attention to detail.

–          Advanced written, verbal, and interpersonal communication skills.

–          Demonstrated ability to build effective teams and motivate employees.

–          Strong initiative and leadership skills.

–          Excellent communication skills, both verbal and written.

–          Ability to adapt quickly and react positively to business needs and changes in strategies.

–          Good command of English: verbal and written.

–          Be able to work at shift & on Public holidays.

–          Have ability to relocate to other Stores as per Company’s assignment is a plus.

Aeon Lê Chân – Warehouse Manager (MMD Manager)

Key responsibilities:

1. Merchandising management:

a. Stock Control
b. Merchandise Receiving
c. Price alteration
d. Merchandise destroy
e. Merchandise return & transfer
f. Supplier Management

2. 5S and Safety Implementation
– Responsible for safety of personnel working at the loading bay & warehouse.
– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.
– Maintain standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely.
– Oversee the planned maintenance of vehicles, machinery and equipment.
– Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.

3. Manpower Management

– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

4. Rules & Regulations

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide all subordinate to follow the rules and regulations.

5. Other duties

– Produce regular reports and statistics on a daily, weekly and monthly basis.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by Store Manager or Senior General Manager – Operation.

Job Requirements:

1. Qualifications & Experience

– University degree or equivalent in Business, Economics.
– Minimum 5 years of experience in retail industry during which 1 or 2 year(s) in manager position.

2. Knowledge, Skills & Behaviors

– Good command of English (verbal & written).
– Computer literate (Word, Excel, Power Point).
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

Aeon Lê Chân – Softline Manager (Trưởng Ngành hàng Thời trang)

Key responsibilities:

1. Operation Duties:

a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications
• Merchandise on sales floor is fully replenished, in good conditions & quality
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally
• Changing price label (if necessary) is completed before store opens
– Verify and approve inventory orders, merchandise return & transfer, PA zero
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support line with monthly Stock Take as directed by Store Manager
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays

b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor/pillar/wall is kept clean & tidy
• All backrooms are locked and in good conditions
• Fire Safety procedure is carried out properly
– Make order request for equipment and get approval from Store Manager

c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales
– Always remind subordinate to promote “customer first” spirit
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)

2. Sales & Profit
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates
– Share information about customer voice or any arising issues
– Breakdown the sales target given by the Management to team member and take responsibilities for sales target achievement of the Department
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department
– Analyze sales figures and forecasting future sales volumes to maximize profits
– Analyze and interpreting trends to facilitate planning
– Take overall responsibility for the successful execution of all promotion schemes
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items
• Monthly: Division review, Promotion review, Sales analysis, Productivity report
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage

3. Manpower Management

– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies
– Monitor subordinates’ attendance and attire
– Approve duty roster, shift plan raised by subordinates
– Be responsible for subordinates’ performance
– Take part in recruitment & selection activities for Line/ Department’s staffing
– Motivate, training and develop staff in order to encourage their professional development
– Identify potential staff for succession planning purposes
– Build and promote team work spirit

4. Rules & Regulations

– Follow all working procedures, the company’s policies, rules and regulations
– Check, monitor, remind and guide subordinates to follow the rules and regulations

5. Other duties

– Opening store, Closing store
– Approve all kind of documentation raised by subordinates

Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:

1. Qualifications & Experience

– University degree in Computer Science, Information Technology.
– Minimum 03 years of IT experience. Prefer to candidates with experience and proficiency in software development related to retail industry

2. Knowledge, Skills & Behaviors

– Good command of spoken and written English.
– Strong Computing Skills: Word, Excel, PowerPoint, Outlook and Internet.
– Good verbal and written communication skills.
– Able to handle multi-tasks.
– Must have good organizational and time-management skills.
– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

Academy Manager

Key responsibilities:

1. Develop & Implement Learning / Organizational Development Strategies & Programs
a. Organizational Development:
– Develop 5-year term strategies based on organization’s vision.
– Plan and manage budget according to approved strategies.
– Foster organizational development through learning and development solutions / policies.
– Foster a learning organization.
b. Training & Development:
– Develop and update career roadmap for within and cross functions development.
– Create individual development program for talents.
– Identify performance gaps and training needs then propose solutions for improvement.
– Develop and / or deliver internal and external training programs.
c. Academy Team Development:
– Nurture a strong team with skillful trainers / facilitators.
– Adopt and develop new knowledge, skills to Academy team.

2. Manage Department Operations
– Direct training needs analysis together with Department Heads to address the identified gaps across the 5-Year Plan.
– Propose programs, courses or workshops conducted by 3rd party service providers and approved vendors for relevant staff training – for critical courses with approved budget.
– Build long term Organization Capability program for the company to attain the goal of a High-Performance Company at a world-class level.
– Work with related departments to conduct internal training courses to meet the training needs of the organization.
– Work with HR Department, General Manager to align career advancement & total rewards system.
– Work with CCSR Department & HR Department to manage and improve employer branding and employee value proposition through training communication system.

3. Training Evaluation and Improvement
– Manage reports and dashboards to visually present ideas and quickly map out issues with the business, making quality decision.
– Evaluate training effectiveness, improve efficiency and making adjustment if necessary.
– Propose policies / programs for improving training effectiveness.
– Monitor training content to ensure most updated knowledge, applying best practices in learning and development.
– Build mechanisms to serve daily operation of Academy team, making use of automation technology to facilitate the management of training activities.
– Monitor LMS systems, making use of database to propose interventions to improve company performance.
– Monitor instructional design process to ensure maximum impact of training activities.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations. Ensure compliance from subordinates.
– Promote good practices and encourage fighting spirit in sight of bad conducts

4. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by General Manager.

Job Requirements:

1. Qualifications & Experience

– University degree.
– Minimum 8 years of training experience (preferable with Retail experience).

2. Knowledge, Skills & Behaviors

– High level of leadership competency
– Strong critical thinking and/or analytical thinking
– Strong communication skills, especially public speaking and presentation
– Strong time management and teamwork skills.
– Good problem-solving skill.
– Have strong self-development mindset and open to new ideas.
– Have a polite, tactful and friendly attitude.
– Good knowledge of LMS, authoring tools or other kinds of E-learning system is an advantage
– Good knowledge of spoken and written English and / or Japanese.
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.

Aeonmall messenger