[AEON XUÂN THỦY] TRƯỞNG NHÓM CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE GROUP LEADER)

I. MAIN RESPONSIBILITIES:

1.Operations duties
a) Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b) Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information.
– Execute store opening & closing
c) Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by staffs, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters. changes/improvement in merchandise assortment, quality and quantity.
– Support cashier in return/exchange merchandise as required.

4. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Arrange duty roster, shift plan for staffs.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity..
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Opening & closing Store.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Store Manager, Operation Deputy Manager/ Manager, General Manager.

II. JOB REQUIREMENTS:

Qualification and Job Requirements:
– College or Technical School graduate.
– At least one-year related experience in retailing business or supermarket environment.
– Good communication, problem solving and leadership skills.
– Good presentation, problem solving and sales skills.
– Self-disciplined with ability to work independently
– Computer skill (Word, Excel, Power point) solving and sales skills.
– Ability to use English is a plus.

Preferred Skills:
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG BỘ PHẬN THU NGÂN & DỊCH VỤ KHÁCH HÀNG & BÁN HÀNG ĐA KÊNH (CASHIER & CUSTOMER SERVICE & OMNI CHANNEL LINE MANAGER)

I. KEY RESPONSIBILITIES
 
1. Customer Services activities:
– Issue CS management standard of AVN be applied properly by CS staff
– Monitor money, promotional goods, and promotion gifts to make sure they are used properly and for the right purposes.
– Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.
– Oversee the resolution of any arising issues regarding locker, VAT invoices, and customer point scheme.
– Daily monitor and ensure all working tools and equipment of the section are adequate and in good condition.
– Resolve customers’ complaints and follow up until the case is closed
– Monitor all kinds of CS section reports.
– Identified & timely report to SM about cashier complaint case
 
2. Cashier activities:
– Be aware of current sales promotions and make sure the information is briefed to Cashier staff in daily briefing session by Cashier Group Leaders.
– Frequently check, identify issues and coordinate with Merchandising Dept. and other Store Operation Depts to ensure that merchandise is correctly priced and displayed in adequate quantity and good quality.
– Maintain all Point of Sale (POS) machines, tools and equipment in good working condition.
– Responsible for collecting contents of cash registers at the end of each day and delivering funds to Store Accounting Dept. if working at night shift.
– Investigate and correct errors made at the cash registers in a timely manner; report errors to Cashier Manager.
– Assist subordinates in difficult/complicated cases at Cashier counters.
 
3. Online Sales & management:
– To manage the group to handle online orders in a daily basis to complete all orders in time with effective quality of work
– To ensure all customers’ inquiries from various touch points (hotline, email, fanpage comment & message) are handled on time with an appropriate manner.
– Manage operation flow well for all team, including Picker, Delivery staff, …
– Follow key performance indicators (Sales revenue, number of Orders, % cancellation before & after handover to delivery).
– Follow up and take actions to achieve target sales.
 
4. Manpower Management:
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s) and general Staff (s)’ attendance and attire.
– Approve duty roster, and shift plan raised by Group Leader(s).
– Be responsible for Division Leader(s) and Group Leader(s)’s performance.
– Take part in recruitment & selection activities for the Division’s staffing.
– Motivate, train, and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit
 
5. Rules and Regulations:
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Division Leader(s), Group Leader(s), General Staff to follow the rules and regulations.
 
6. Expense Control &Other duties:
– Provide solutions to optimize resources and increase productivity
– Provide tools to optimize delivery costs
– Focus and make the guidance for tools and equipment for reasonable using
– Opening & closing Store.
– Monitor all activities in the store to ensure that the store work at normal
– Other tasks or responsibilities as assigned by the direct Store Manager.
 
II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– University degree. 

– Minimum 05 year of experience, including 2 year experience as a Cashier Manager or 2 years experiences as Cashier leader in Supermarket/Shopping center.

– Minimum 2 years related experience is customer service.

2. Preferred skills:

– Good communication and problem solving skills. 

– Good command of verbal English

– Have a polite, tactful and friendly attitude

– Have good understanding of the needs of customers. 

– Teamwork skill: actively promote team work 

– Service orientation: customer service minded

– Leadership: Acting leadership by example.

– Persuasion: Ability to persuade others in specific situations.

– Computer literate: Word, Excel, Powerpoint

– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] CỬA HÀNG TRƯỞNG CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE STORE MANAGER)

I. KEY RESPONSIBILITIES 

1. Operations duties
a. Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b. Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

d. Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Sales and Profits
– Analyze Sales by item/categoty and Customer behavior to propose a sastisfying selling floor/ event
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

3. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

5. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

II. JOB REQUIREMENTS 

  • University/College degree.
  • At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
  • Strong analytical skill, good at data/figures.
  • Good command of spoken and written English
  • Teamwork skill: Actively promote team work.
  • Service orientation: customer service minded.
  • Strong leadership and excellent relationship management.
  • Good presentation, problem solving and sales skills.
    Self-disciplined with ability to work independently.
  • Computer skill (Word, Excel, Powerpoint).
  • Ability to cope with stressful situation at work.
  • Be able to work at shift & on Public holidays
  • Have ability to relocate to other Stores as per Company’s assignment is a plus

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON HAI PHONG] GROUP LEADER – HOME COORDY

1.Operations duties:
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.”

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.


4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations.

5. Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

Contact:

Ms. Nguyễn Khánh Linh – Phòng Nhân sự – Aeon Hải Phòng
Email: khanhlinh.nguyen@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[HÀ ĐÔNG] TRƯỞNG QUẦY CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE)

Main Responsibilities:

1.Operations duties

a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

c) Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

Qualification and Job Requirements:
– University/College degree
– At least 03 years of related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
– Strong analytical skill, good at data/figure
– Good presentation, problem solving and sales skills
– Self-disciplined with ability to work independently
– Computer skill (Word, Excel, Power point)

Preferred Skills:
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

If you are interested in this position, please send your CV to email: quyen.tran@aeon.com.vn

Phone: (024) 2220 8788 – Ext: 101

[HẢI PHÒNG] TRƯỞNG QUẦY CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE)

Working Location: Aeon Hai Phong – No 10 Vo Nguyen Giap, Kenh Duong, Hai Phong

Main Responsibilities:

1.Operations duties

a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

c) Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

Qualification and Job Requirements:
– University/College degree
– At least 03 years of related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
– Strong analytical skill, good at data/figure
– Good presentation, problem solving and sales skills
– Self-disciplined with ability to work independently
– Computer skill (Word, Excel, Power point)

Preferred Skills:
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your CV to email: khanhlinh.nguyen@aeon.com.vn

Phone: (0225) 6288 512 – Ext 610/611

[AEON TAN PHU] DIVISION LEADER – QUALITY CONTROL

I. Roles and responsibilities:

Quality control activities
– Check the periodical food safety hygiene at store
– Analyze the result of checking food safety hygiene, propose the improvement plan for each division of store.
– Summarize the monthly report on quality control in store.
– Follow up other programs (PMP, 5S, equipment calibration, water testing, food safety & hygiene training, health examination …) according to regulation requirements.
– Keep in touch with local authority organizations to get the necessary information, supports or documents as well as to follow up and carry out the designated tasks.

Supporting Store
– Support store in food safety hygiene improvement.
– Carry out the report related to 5S at store.
– Conducting training on food safety and hygiene for Foodline staff.

Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader to follow the rules and regulations.

Rules & Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader to follow the rules and regulations.

Other duties
– Make periodical and ad-hoc report on foods safety and hygiene as required.
– Other tasks or responsibilities as assigned by Manager/Executive – QC

II. Qualification and Job Requirements:

  • University degree, preferably in food chemistry or technology faculties.
  • Minimum 03 year working in quality assurance / quality control / fresh foods receiving / fresh.
  • Have knowledge on standards of quality systems in food area (GMP/HACCP/ ISO9000/5S/, …).
  • Good communication, listening and negotiation skills.
  • Good command of English (both verbal and written).
  • Computer literacy: Excel, Word, Power Point.
  • Self disciplined with ability to work at nigh shift and under high pressure.

Email to apply: hr.celadon@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[AEON TAN PHU] LINE MANAGER – FOODLINE 1

I. Roles and responsibilities:

Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.

II. Qualification and Job Requirements:

  • Computer literacy (MS.Office, Internet,… )
  • Ability to adapt quickly and react positively to business needs and changes in strategies
  • Demonstrated ability to build effective teams and motivate employees
  • Strong initiative and leadership skills
  • Excellent communication skills, both verbal and written
  • Good problem solving & presentation skills
  • Sound knowledge of retail background
  • Ability to cope with stressful situations at work
  • Good command of English: verbal and written
  • Be able to work at shift & public holidays

Email to apply: binh.vo@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

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