Career Tag: Siêu thị

[HANOI OFFICE] TALENT ACQUISITION OFFICER

Primary Objective/ Role:

A Recruitment Officer is responsible for fulfilling the tactical objectives of company business through hiring and retaining employees.

Roles and responsibilities:

  1. Recruitment (50%)
    • Coordinate with Hiring Manager to understand the scope, responsibilities and requirements of positions to be filled.
    • Define job accountabilities and requirements of vacancies, make necessary adjustments to the description and expectation to fill in the positions.
    • Implement recruiting process: phone screening, interviews, reference check, offer…
    • Follow up with filled vacancy to ensure the selected candidate to meet company’s needs, resolve issues with Hiring Manager on staffing actions.
    • Manage existing candidate database to exploit for future positions.
    • Maintain a good relationship with candidates for future and/or unexpected hiring need
    • Create strong network within company, vocational centers and universities, in social channels to maximize the chances.
    • Identify appropriate channels for sourcing potential candidates, take initiatives for attracting and retaining talents.
    • Manage applicant information in recruitment database in proper manner.
    • Stay up-to-date with industry trends
    • Conduct exit interview and analyse the reasons of resignation.
    • Prepare recruitment reports weekly/ monthly
  2. Employer Branding Support (20%)
    • Participate in Branding activities through social media channels.
    • Coordinate with universities, events in relation to targeted hires.
    • Support Management Trainee program to attract the most potential candidates.
  3. Rules and Regulations (20%)
    • Follow all working procedures, the company’s policies, rules and regulations.
    • Check, monitor, remind and guide subordinates to follow the rules and regulations.
  4. Other duties (10%)
    • Other tasks or responsibilities as assigned by Recruitment Executive or HR Deputy Manager –
      Manpower Planning.

Qualification and Job Requirements:

  • University degree. Prefer candidates with major in Human Resources Management
  • Fresh graduate or 1 ~ 3 years of direct recruiting experience
  • Knowledge of HR related regulations and laws of Vietnam
  • Good command in using MS. Office software
  • Good interpersonal & teamwork skills
  • Self-motivated, highly committed, hard working and responsible to work under high pre
  • Good appearance, nice, good looking
  • Good command of English, both verbal and written.

Other information

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Ms. Huyen (Email: huyen.nguyen@aeon.com.vn)

[HANOI OFFICE] CORPORATE COMMUNICATIONS (CC) EXECUTIVE

Primary Objective/ Role:

As a member of the Corporate Communications department, this position plays a critical role contributing to one of the company’s goal that is to “strengthen AEON Holistic Brand in Vietnam Retail Industry” by realizing 2 missions below:

1. Enhance AEON Brand Image in the Perception of both External & Internal Stakeholders. That ensures the synergy of 3 Brand Pillars:

  • Product/ Store Brand: at AEON Vietnam, the product brand pillar is divived into 2 key sub-pillars. That are:
    • Store/ Business Segment Brand: e.g. “AEON General Merchandise Store”, “Glam Beautique Specialty Store”, “MaxValu Supermarket”, “AEONESHOP E-Commerce”, etc.
    • Product/ Goods Brand: e.g. “TOPVALU – AEON Private Brand Product”, etc.
  • Employer Brand: “AEON Vietnam”, which is branding and promoting AEON Vietnam Workplace as an Employer of Choice in Vietnam Retail Industry
  • Corporate Brand: “AEON Vietnam”, which is to build the perception that unites a group of products/ services under the single name, a shared visual identity, and a common set of symbols

2. Minimize the negative impact on AEON Brand caused by media crisis

Roles and Responsibility

1. Public Communications (40%): to strengthen AEON Brand in the perception of multi-stakeholders by planning and implementing the effective communications projects/ campaigns

Role: This position, playing as a storyteller, who bridge the company’s stakeholders and AEON by the audiences’ insight-driven story. Thus helping to build a long-lasting and trustworthy relationship and drive the target audiences’ understanding, support and love to AEON Brand.
Goal: enhance AEON Vietnam’s brand performance to both internal and external stakeholders through effective communications
Tactic:
[1.1] Planning and implementing communications activities which are PR retainer, PR retaining, Communications campaigns;
[1.2] Organising and conducting communications focused events which are press conference, opening, launching, etc.
[1.3] Develoing and writing communications content such as news release, articles, corporate profile, corporate brochure, video script, presentation, official letters, media interview, etc.

2. Media Relations (30%): to build and maintain the AEON good relationship with the journalists to generate the positive and earned media for AEON Brand

[2.1] Media Engagement:
(a) Developing and sustaining the network and relationships with journalists, particular with economy and market sections
(b) Organising and implementing regular and ad-hoc media engagement activities

[2.2] Media Appreciation

[2.3] Media Interview & Partnership: Being a primary contact to receive and handle media enquiries/ media issues

3. Crisis Management (20%): to minimize negative impact to brand image and reputation through managing & handling media crisis

[3.1] Daily Media Moniroting and Social Media Listening for potential crisis alert

[3.2] Being responsible to work with the related departments for related tasks which are assigned by direct supervisor in media crisis handling

4. Brand Identity Management & Reporting (10%)

[4.1] Brand Identity Management: Supervising and consulting on any use of AEON Trademark/Tradename, Brand Guideline

[4.2] Reporting tasks: being accountable for AEON Brand Performance reports, which are:
[a] Mass Media report: Quarterly & Year-end
[b] Social Media Report: Twice a year
[c] Brand Health Check: every 3 years

Qualification and Job Requirements

  • University degrees in 1 of following study fields: Communications, Marketing, Multi-Media, Business Administration, etc.
  • Minimum 3 years of experiences in 1 of following fields: Communications, Corporate Affairs, Public Relations, MKT, etc.
  • Experienced in Corporate Communications field is not required, but a plus point

Preferred skills

  • Project Management
  • Customer-oriented Mindset
  • Interdepartmental Collaboration
  • Oral & Written Communications
  • Strong Research, Information Filtering & Data- Analysis
  • Problem Solving
  • Fluent in English (spoken & written)
  • Adaptability
  • Digital Literacy: Social Media, Canva, etc.
  • Office Litercy: Microsoft Office, Outlook, etc.
  • Logical & Critical Thinking
  • Good Sense of Leadership

Other information

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Mr. An (Email: ducan.nguyen@aeon.com.vn)

[HANOI OFFICE] Training Executive (Trainer) – Chuyên viên Đào tạo

Primary Objective:

Training Executive is responsible for planning, developing, implementing and evaluating training and development programs in organizations. 

Roles and responsibilities:

1. Conduct Training Need Analysis (TNA)
– Determine necessary training demand with other Depts.
– Continuously improve TNA process to meet increasing workload and complex situation.
– Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.
– Get exposed to operation working environment daily, weekly, monthly to measure effectiveness of training activities & implement TNA

2. Prepare lessons
– Meet and work with other Depts. to identify the needs and execute training events.
– Design staff training programs based on company and employee needs.
– Develop full set of training materials, including Training Slides, Training Outline, Training Guideline, Test
– Plan, organize, and implement a range of training activities.
– Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.
– Transfer training content to e-learning system

3. Organize training courses
– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.
– Plan, get and manage training budget.
– Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.
– Hold meetings and presentations on learning material.
– Oversee the quality of training sessions run by external vendors and trainers.

4. Evaluate training courses
– Evaluate training effectiveness and report to higher management.
– Develop, improve and redesign the quality and contents of training programs in order to enhance employee’s skills if needed.
– Conduct Grade G1, G2 tests to support the evaluation of their performance.
– Be responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors
– Continuously initiate improvement to enhance training efficiency and effectiveness

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

6. Other duties
– Coordinate with other Depts. to take part in organizing Aeon annual events, including: look for event conventions to hold Aeon events and negotiate for the best possible price.
– Other tasks or responsibilities as assigned by Academy Manager.

Qualification and Job Requirements:

  • University degree.
  • Minimum 03 years of training experience.
  • Good knowledge of spoken and written English.
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
  • Strong communication skills, especially public speaking and presentation
  • Organization skill, adatapility
  • Positive thinking and humble

Preferred skills

  • Good problem solving skill.
  • Strong time management and teamwork skills.
  • Have a polite, tactful and friendly attitude.

Please send CV to Ms. Minh Phương: minhphuong.vu@aeon.com.vn

Subject: [AEON VIETNAM] APPLICATION FOR Academy Executive

[HANOI OFFICE] Training & Development Executive – Chuyên viên Đào tạo

Primary Objective:

Training & development Executive is responsible to build up assessment center & coperate with stakeholders to design & build-up competency frameworks in organizations.

Roles and responsibilities:

1. Design and Operating Assessment Centre
– Build and regularly update the Assessment Center that matches with company’s multi-format business
– Leading and facilitating all AC sessions including delivery of presentations or other training/assessment content
– Develop the Assessment Matrix with competency levels and job families
– Work closely with related departments to collect learning materials for Assessment Centre
– Evaluate and analyse the assessment results to support for individual and professional development.
– Continuously propose new ideas to improve the effieciency of the Assessment Centre

2. Design and develop compentency framework
– Work closely with other department to identify & design competencies framework
– Build structures, processes and systems relating to competency management.
– Evaluate and improve the competency framework regularly

3. Organize training courses
– Identify the needs and execute training events.
– Design staff training programs based on company and employee needs.
– Develop full set of training materials, including Training Slides, Training Outline, Training Guideline, Test
– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.
– Plan, get and manage training budget.
– Oversee the quality of training sessions run by external vendors and trainers.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

5. Other duties
– Other tasks or responsibilities as assigned by Academy Manager/Deputy Manager.

Qualification and Job Requirements:

  • University degree.
  • Minimum 03 years of training & development experience
  • Good knowledge of spoken and written English.
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
  • Strong communication skills, especially public speaking and presentation
  • Growth mindset

Preferred skills

  • Prefer experience in running Assesment Center, design competency framework
  • Good problem solving skill.
  • Strong time management and teamwork skills.
  • Have a polite, tactful and friendly attitude.
  • Good analytical skills\

Please send CV to Ms. Minh Phương: minhphuong.vu@aeon.com.vn

Subject: [AEON VIETNAM] APPLICATION FOR Academy Executive

[HCMC] MERCHANDISING EXECUTIVE (SUPERMARKET LINE)

I. Responsibilities

1. Supplier management
– Develop sourcing for merchandise from local suppliers
– Ensure suppliers have the capability and capacity to provide product in line with agreed timescales and quality standards
– Build and maintain excellent relationship and network with suppliers
– Ensure all aspects of supplier performance is properly and effectively assessed and managed, taking appropriate remedial action where necessary
– Get better condition for TOP suppliers.
– Deal with suppliers for return/exchange term
– Solve merchandiser problem

2. Product Management:
– Analyze 3C (Customer, Competitor & Company) pre-season with Marketing view and make Group Policy based on Line policy.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Collaborate with PB team in the development and implementation of Private Brand Strategy within the Category.
– Making 52W sales plan and SH map & C.A.P (conceptional assortment plan)

3. Pricing Management:
– Analyze 3C to propose the pricing strategy for Group in charge
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– FP chart analyze to make/adjust the pricing strategy according to Customer’s demands changing, Market trend or Competitors’ strategy

4. Promotion Management:
– Check Sales, Stock progress and make promotion plan for next month
– Making monthly sales plan (Focus item with sales plan, Block layout & promotion plan, Trend of sales)
– Work out 52W sales and promotion plan, event plan
– Proactively evaluate and act on results of promotional activity to implement any key learning’s.

5. Display management (Zoning, Layout, POG)
– Propose Sales plan in charge to OP team including display and Visual merchandiser
– Provide the design, direction and placement of the POP
– Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization
– Provide all necessary information and documentation is passed to supporting staff, ensuring all necessary Admin is completed in a timely and fashion manner.

II. Qualifications & job requirements

  • University degree, Business Management or related subjects
  • About 3 years of experience in the same position
  • Customer-focused
  • Good communication and negotiation skills
  • Show the passion of the merchandise career
  • Abilities to use computer, office programs and database
  • Fluency in Vietnamese and English languages (both written and oral)

Working location: HQ – 30 Tân Thắng, Sơn Kỳ, Tân Phú, HCM
Please send CV to email: tu.cam.nguyen@aeon.com.vn

[AEON HẢI PHÒNG] TRƯỞNG NHÓM THU NGÂN – GROUP LEADER CASHIER

I. MÔ TẢ CÔNG VIỆC
1. Hoạt động thu ngân

– Nắm rõ các chương trình khuyến mại và thực hiện họp định kỳ hàng ngày với nhân viên thu ngân.
– Quản lý đổi tiền và phân phối cho các quầy thu ngân.
– Đảm bảo trang thiết bị thu ngân (giấy in, băng dính, hộp mực máy in) và các loại túi luôn sẵn sàng và đầy đủ cho hoạt động hàng ngày.
– Sắp xếp nhân viên và phân bổ lịch làm việc phù hợp để đảm bảo đầy đủ nhân lực phục vụ khách hàng
2. Dịch vụ khách hàng
– Cung cấp các dịch vụ tốt nhất cho khách hàng
– Xử lý các khiếu nại của khách hàng
– Tuân thủ các quy tắc của Công ty về Dịch vụ Khách hàng (chào hỏi, mỉm cười và thái độ với khách hàng).
3. Quản lý nhân sự
– Lập kế hoạch làm việc cho bộ phận hàng tháng
– Đảm bảo đủ nhân lực trong quá trình kinh doanh và trong các tình huống đột xuất.
– Tạo động lực, đào tạo và phát triển nhân viên nhằm khuyến khích họ phát triển nghề nghiệp.
– Kiểm soát công việc nhằm tăng năng suất làm việc của nhân viên.
5. Tuân thủ nội quy công ty và thực hiện các công việc khác theo chỉ đạo của Ban Quản lý

II. YÊU CẦU CÔNG VIỆC
– Tốt nghiệp Trung cấp trở lên;
– Kinh nghiệm quản lý tối thiếu 2 năm ngành bán lẻ, ưu tiên ứng viên có kinh nghiệm liên quan đến Thu ngân siêu thị
– Tư duy dịch vụ: phục vụ khách hàng có tâm
– Khả năng tính toán nhanh và nhạy bén với các con số
– Kỹ năng máy tính (Word, Excel, Powerpoint)

III. ĐỊA ĐIỂM LÀM VIỆC
– Trung tâm Bách hóa Tổng hợp và Siêu thị Aeon Hải Phòng
Số 10 Võ Nguyên Giáp, Kênh Dương, Lê Chân, phố Hải Phòng

IV. THÔNG TIN LIÊN HỆ

Ms. Nguyễn Khánh Linh – HR Department
Email: khanhlinh.nguyen@aeon.com.vn
Phone: (0225) 6288 512 – Máy lẻ 610/611

[AEON HẢI PHÒNG] – TRƯỞNG BỘ PHẬN THỰC PHẨM CHẾ BIẾN SẴN (FOODLINE 2 MANAGER)

Foodline 2 is a department including Delicatessen, Sushi & Bakery products

A. Roles and responsibilities:

  1. Operations duties
    a. Merchandise management
    – Supervise subordinates to ensure:
    • Received merchandise at loading bay is in correct quantity, quality and specifications.
    • Merchandise on sales floor is fully replenished, in good conditions & quality.
    • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
    • Changing price label (if necessary) is completed before store opens.
    – Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
    – Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
    – Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
    b. Non-merchandise management
    – Supervise subordinates to ensure:
    • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
    • Sales floor/pillar/wall is kept clean & tidy.
    • All backrooms are locked and in good conditions.
    • Fire Safety procedure is carried out properly.
    – Make order request for equipment and get approval from Store Manager.
    c. Customer service
    – Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
    – Always remind subordinate to promote “customer first” spirit.
    – Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
  2. Sales and Profits
    – Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
    – Share information about customer voice or any arising issues.
    – Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
    – Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
    – Analyze sales figures and forecasting future sales volumes to maximize profits.
    – Analyze and interpreting trends to facilitate planning.
    – Take overall responsibility for the successful execution of all promotion schemes.
    – Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
    – Prepare for higher management review:
    • Weekly: sales information, sales promotion review and report of slow moving items.
    • Monthly: Division review, Promotion review, Sales analysis, Productivity report.
    • Promotion schemes to boost sales.
    – Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
    – Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
  3. Manpower Management
    – Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
    – Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
    – Monitor subordinates’ attendance and attire.
    – Approve duty roster, shift plan raised by subordinates.
    – Be responsible for subordinates’ performance.
    – Take part in recruitment & selection activities for Line/ Department’s staffing.
    – Motivate, training and develop staff in order to encourage their professional development.
    – Identify potential staff for succession planning purposes.
    – Build and promote team work spirit.
    4. Rules and Regulations
    – Follow all working procedures, the company’s policies, rules and regulations.
    – Check, monitor, remind and guide subordinates to follow the rules and regulations. – Follow all working procedures, the company’s policies, rules and regulations.
    – Check, monitor, remind and guide subordinates to follow the rules and regulations.
    5. Other duties
    – Opening store, Closing store.
    – Approve all kind of documentation raised by subordinates.
    – Other tasks or responsibilities as assigned by Store Manager.

B. Qualification and Job Requirements:

1. University (Degree)
2. 5 years experience, including 2 years experience as Foodline Manager
3. Ability to adapt quickly and react positively to business needs and changes in strategies
4. Demonstrated ability to build effective teams and motivate employees
5. Good planning skill, especially regarding to manpower

Preferred skills
1. Fluency in English languages (both written and oral).
2. Computer literacy: Word, Excel, Power Point
3. Strong counting and calculation skills are required
4. Team work skill: Actively promote team work
5. Have ability to relocate to other Stores as per Company’s assignment is a plus

C. Contact:

Ms. Nguyễn Khánh Linh – Phòng Nhân sự – Aeon Hải Phòng
Email: khanhlinh.nguyen@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[HANOI OFFICE] HRBP Executive – Chuyên viên Đối tác Chiến lược Nhân sự

Primary Objective:

  • Align business objectives with employees and management in designated business units (BUs)
  • Provide full supports regarding Human Resource-related issues
Roles and responsibilities:
  • Conducts weekly meetings with related business units.
  • Consults with line management, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR functional teams to develop solutions, programs and policies.
  • Participate in solving complex employee relations issues.
  • Conducts effective, thorough and objective investigations.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on BUs restructures, workforce planning and succession planning.
  • Identifies training needs for BUs and coaching needs.
  • Other assigned tasks from HR Deputy Manager – Business Partner
  • This job description is reviewed on annually basis and subject to change upon business requirement
Qualification and Job Requirements:
  • University degree
  • At least 03-years in HR General field (in retail market is a plus).
Competencies:
  • Business Acumen.
  • Communication.
  • Consultation.
  • Ethical Practice.
  • HR Expertise.
  • Relationship Management.
Knowledge, Skills & Behaviors:
  • Good oral and written communication skills in both English & Vietnamese
  • Knowledge about Labour law and labour market in Vietnam
  • Proficiency in computer skills (MS Office)
  • Good verbal and written English skills
  • Ability to work to tight deadlines
  • Good communication, problem solving & presentation skill
  • Good planning and analyzing ability

Please send CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Subject: [AEON VIETNAM] APPLICATION FOR HRBP Executive

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