Siêu thị - Trang 19 trên 26 - AEON Việt Nam

[HA DONG] CASHIER AND CUSTOMER SERVICE MANAGER

A. Roles and responsibilities:

Customer Service activities
– Build and maintain relationship with all at management level of each departments to facilitate the efficient escalation and thorough resolution of Customer issues.
– Daily interact with customers, listen to customer voice and directly answer their queries and/or resolve all the complaints.
– Ensure that all correspondence (faxes, mails, letters) are handled properly & on timely basic and according to set standards in order to maintain quality customer service.
– Compile Customer Complaints letters and make report for the Management.”
Cashiering activities
– Safeguard and control all forms of money such as: cash, gift vouchers, coupons, stamps in accordance with company policies.
-Ensure all Point of Sale (POS) tools and equipment are well maintained and in good working condition.
– Be aware of and effectively communicate the following to Cashier staff in daily briefing session:
• Current sales promotions
• Any update in cashiering procedures, store security practices
– Investigate and correct errors made at the cash registers in a timely manner.
– Identify cashier’s performance issues (if any); develop plans to enhance overall cashier performance and work towards the plan.
Manpower Management
-Optimize people productivity by manpower planning and implementation between CS division and Cashier division to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit”
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide all subordinate to follow the rules and regulations.”
5. Other duties
Other tasks or responsibilities as assigned by Store Manager or Senior General Manager – Merchandising

B. Qualification and Job Requirements:

1. University (Degree)
2. 5 years experience, including 2 years experience as Cashier Manager
3. Customer service skills: Customer service minded
4. Leadership: Acting leadership by example
5. Good planning skill, especially regarding to manpower

Preferred skills
1. Fluency in English languages (both written and oral).
2. Computer literacy: Word, Excel, Power Point
3. Strong counting and calculation skills are required
4. Team work skill: Actively promote team work
5. Persuasion: Ability to persuade others in specific situations

6. Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations

To apply, please send your English CV to email: doan.pham@aeon.com.vn

[Hanoi Office] Merchandising Officer – Hardline (Nhân viên thu mua – Ngành hàng Điện máy – Gia dụng)

Key responsibilities:

1.Create Merchandise Policy:

Analyze 3C (Customer, Competitor, Company) pre-season with Marketing view for researching, analyzing and evaluating the market to identify customer’s needs and product/ range opportunities.
Make Category policy about Concept, Sales Plan, Price policy, Supplier policy, Promotion policy
Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation

2. Building Assortment Plan:

Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market
Make item sales plan; Set focus item
Make schematic plan, block layout for display, promotion plan for the product

3. Check sales & stock progress and adjustment in season (by Weekly/ Monthly)

Check sales, stock progress and adjust for further order; actual stock inventory, storage, shrinkage and placement
Responsibility of “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability
Identify with Supply Chain the most effective/cost efficient means of delivering product to the store
Propose sales plan to Operation team in sales floor

4. Communication:

Explain to Operation team about monthly sales plan, layout change… to cooperate
Solve problems, make MKT & POP to present Merchandising strategy clearly for customers
Supplier management, negotiation of payment terms, rebates etc.
Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization

Job requirements:

University degree, preferably in Economics/ Business Administration or related subjects
02 years experience in retail with the same category
Good at computer skills, English, analytical ability
Good communication & negotiation skill
Self-discipline, be able to work under pressure

Other information:

Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

[HANOI OFFICE] C&B EXECUTIVE

A. Scope of the role

1. Payroll management

– Process employee data (new hires, changes, additional earnings…) on system.
– Process employee Time & Attendance data from the system to payroll and reconcile variances utilizing tools in the system.
– Check records of employees’ working hours on system, review them for accuracy, and verify attendance and hours worked.
– Consult employees or management level to correct attendance record errors on system if any.
– Process payroll (calculate, reconcile, prepare for bank transfer, distribute payslip) timely, accurately, and compliantly.
– Answer payroll questions from employees and produce payroll reports when requested by direct supervisor or HR Manager.

2. PIT & Dependant Registration

– Register for the issuance of PIT code for all employees.
– Register PIT dependant for employees.
– Complete monthly PIT declaration report to Tax Dept.
– Perform PIT finalization on yearly basis for all Hanoi office staff.

3. Social Insurance

– Register social, health and unemployment insurance contribution for new employees.
– Make the report to Social Insurance Agency every month as per mandatory requirements.
– Make claims for social insurance benefits for employees (sick leave, maternity leave, etc) and follow up payment for employees.
– Contact Social Insurance Agency on providing social insurance book and health care card for employees as per regulations.
– Complete the transferring procedure of Social Insurance Book for leaving staffs.

4. Labor book & report

– Make periodical report to Department of Labor, Invalids and Social Affairs as per mandatory requirements.
– Preparing periodical labor reports to be sent to Department of Labor, Invalids and Social Affairs.

5. Labor contract

– Make labor contract for new staff.
– Make annex to labor contract, contract renewal.
– Ensure labor contract, renewal contract and annex to labour contract are given to employees on time.

6. Employee’s profile management

– Set up records and personnel file for new employees.
– Maintain employee’s records in personnel file.

7. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates (if any) to follow the rules and regulations.

8. Prepare new store

– Cooperate with government Department to register SHUI, PIT invoice, fire fighting training and certificate.
– Prepare documents for new store (fill data to system, excel file, filling document, prepare offer letter, labor contract…)
-Cooperate with hospital to register health check for all staff of new store, FSH certificate for foodline staff
-Training C&B to new HR store and Sap system for all G2 up of new store

9. Other duties

Other tasks or responsibilities as assigned by HR Manager.

B. Job requirements

1. Qualifications & Experience:
– University degree.
– Minimum 3-year experience in C&B field for company with at least 500 employees.

2. Knowledge, Skills & Behaviors:
– Good knowledge of HR related regulations and laws of Vietnam.
– Strong PC skills including proficiency in Excel.
– Working knowledge of SAP system, payroll module is preferred.
– Detail-oriented.
– Ability to deal sensitively with confidential material.
– Good analytical and communication skills.
– Good organizational, multi-tasking, and prioritizing skills.
– Working knowledge of payroll best practices.

In order to apply, please send your English CV to email: doan.pham@aeon.com.vn

For more information, please contact us: 024 6277 8333 (Ext 765) – Ms Doan (HR Dept)

[AEON HẢI PHÒNG] – TRƯỞNG NHÓM DỊCH VỤ KHÁCH HÀNG

I. Mô tả công việc
1. Dịch vụ khách hàng
– Tuân thủ các Quy tắc của Công ty về Dịch vụ Khách hàng (chào hỏi, mỉm cười, cúi chào và thái độ đối với khách hàng).
– Thông tin và giới thiệu cho khách hàng về các sản phẩm mới, chương trình khuyến mãi, chính sách thanh toán, đổi trả hàng, v.v.
– Đảm bảo tiền, các loại voucher, hàng khuyến mại, quà khuyến mãi được sử dụng đúng mục đích.
– Trực tiếp giải quyết/ Hỗ trợ cấp dưới giải quyết các khiếu nại của khách hàng.
– Thực hiện tất cả các hoạt động và báo cáo về thẻ thanh viên Aeon theo yêu cầu của Lãnh đạo bộ phận/ Trưởng bộ phận Dịch vụ khách hàng.

2. Quản lý nhân sự
– Lập kế hoạch làm việc cho bộ phận hàng tháng
– Đảm bảo đủ nhân lực trong quá trình kinh doanh và trong các tình huống đột xuất.
– Tạo động lực, đào tạo và phát triển nhân viên nhằm khuyến khích họ phát triển nghề nghiệp.
– Kiểm soát công việc nhằm tăng năng suất làm việc của nhân viên.
– Thường xuyên đào tạo và động viên cấp dưới trong công việc hàng ngày.
– Xây dựng và phát huy tinh thần làm việc nhóm.

3. Tuân thủ nội quy công ty và thực hiện các công việc khác theo chỉ đạo của Ban Quản lý

II. Yêu cầu công việc
– Tốt nghiệp trung cấp trở lên;
– Kinh nghiệm quản lý tối thiếu 1 năm ngành dịch vụ/bán lẻ
– Kỹ năng phân tích tốt
– Tư duy dịch vụ: phục vụ khách hàng có tâm
– Nói và viết tiếng Anh lưu loát là một điểm cộng.
– Kỹ năng máy tính (Word, Excel, Powerpoint)

III. Địa điểm làm việc
Trung tâm Bách hóa Tổng hợp và Siêu thị Aeon Hải Phòng
Số 10 Võ Nguyên Giáp, phường Kênh Dương, quận Lê Chân, thành phố Hải Phòng

Ứng viên vui lòng gửi CV về:
Ms. Nguyễn Khánh Linh – Phòng Nhân sự – Aeon Hải Phòng
Email: khanhlinh.nguyen@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[AEON HẢI PHÒNG] – TRƯỞNG NHÓM RAU VÀ TRÁI CÂY

I. Mô tả công việc
1. Quản lý hàng hóa
– Giám sát nhân viên để đảm bảo hàng hóa được trưng bày đầy đủ trong điều kiện tốt nhất, chất lượng cao nhất
– Đặt hàng trực tiếp với Nhà cung cấp và nhận hàng từ bộ phận Giao nhận hàng hóa.
– Kiểm soát hàng tồn kho, đổi trả hàng hư hỏng.
– Lập kế hoạch nhân lực, chuẩn bị và tham gia kiểm kê theo lịch trình, chuẩn bị cho Ngày hội thành viên và các ngày Lễ.
2. Dịch vụ khách hàng
– Cung cấp các dịch vụ tốt nhất cho khách hàng
– Thông tin và giới thiệu cho khách hàng về các sản phẩm mới, chương trình khuyến mãi, chính sách thanh toán, đổi trả hàng, v.v.
– Xử lý các khiếu nại của khách hàng
– Tuân thủ các quy tắc của Công ty về Dịch vụ Khách hàng (chào hỏi, mỉm cười và thái độ với khách hàng).
3. Doanh thu và lợi nhuận
– Cập nhật chỉ tiêu và doanh số bán hàng theo ngày
– Phối hợp với Nhà cung cấp thực hiện các chương trình khuyến mãi.
– Xác định các mặt hàng có doanh số thấp và chất lượng không tốt.
4. Quản lý nhân sự
– Lập kế hoạch làm việc cho bộ phận hàng tháng
– Đảm bảo đủ nhân lực trong quá trình kinh doanh và trong các tình huống đột xuất.
– Tạo động lực, đào tạo và phát triển nhân viên nhằm khuyến khích họ phát triển nghề nghiệp.
– Kiểm soát công việc nhằm tăng năng suất làm việc của nhân viên.
5. Tuân thủ nội quy công ty và thực hiện các công việc khác theo chỉ đạo của Ban Quản lý

II. Yêu cầu công việc
– Tốt nghiệp trung cấp trở lên;
– Kinh nghiệm quản lý tối thiếu 1 năm ngành bán lẻ
– Kỹ năng phân tích tốt
– Tư duy dịch vụ: phục vụ khách hàng có tâm
– Kỹ năng thuyết trình, giải quyết vấn đề và bán hàng tốt
– Kỹ năng máy tính (Word, Excel, Powerpoint)

III. Địa điểm làm việc
Trung tâm Bách hóa Tổng hợp và Siêu thị Aeon Hải Phòng
Số 10 Võ Nguyên Giáp, phường Kênh Dương, quận Lê Chân, thành phố Hải Phòng

Ứng viên vui lòng gửi CV về:
Ms. Bùi Phương Liên – Phòng Nhân sự – Aeon Hải Phòng
Email: lien.bui@aeon.com.vn
Tel: 0225.6288.512 (Ext 610)

[AEON VN – HANOI OFFICE] Assistant to Merchandising Dept – Category: Foodline (Perishable) (Trợ lí Phòng thu mua – Ngành hàng Thực phẩm tươi sống) (Hợp đồng 6 tháng)

Purposes & Scope of the Role:

Assist Merchandiser to satisfy the needs of the Customer, achieving sales, stock and profit targets

Key Responsibilities:

Main duties

Create product code, make orders, adjust cost price in promotion on PROFIT system.
Monitor concess’s promotion program and support suppliers by email, phone, checking necessary documents.
Check merchandise at Selling Area, display goods on shelves.
Check actual stock condition in warehouse, adjust the display if necessary, collect selling report from Operation and send to Merchandiser.
Collect sales report for Manager on PROFIT system.
Work with concess about AEON’s social event (contact with suppliers to invite joining sales boost months event).
Send sales report and PO to concess, solve any arising discrepancies.

Rules and Regulations

Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:

Qualifications & Experience:

University/ College degree, preferably in Economics, Business Management or related subjects.
01-year experience in retail with the same category is an advantage (Freshers are welcomed)

Knowledge, Skills & Behaviors:

Show the passion of the merchandise career.
Customer-focused.
Fluency in Vietnamese and English languages (both written and oral).
Good communication and negotiation skills.
Self-disciplined with ability to work independently and under pressure.
Strong analytical ability and good in data / figures.
Abilities to use computer, office programs and database.

Other information:

Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
Working time: 8:30 – 17:30 from Monday – Saturday
Contract term: 6 months

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

[AEON VN – HANOI OFFICE] LEGAL EXECUTIVE (LICENSE & PROJECT) (CHUYÊN VIÊN PHÁP LÝ – PHỤ TRÁCH GIẤY PHÉP & DỰ ÁN)

Job Description:

Check and define law’s regulations relating to leasing contract together with the practical experience in dealing leasing contract to finalize and deal contracts with Landlords
Check legal dossiers of building and leased location to define whether these buildings/ locations are suitable with law regulations for leasing as well as for applying license for retaill of FDI
Proactively prepare the dossiers for applying retail license of FDI as well as prepare the other license dossiers such as IRC, Business Location Registration Certificate, Branch Operation Registration Certificate, Business Licence, and Enterprise Registration Certificate
Work closely with Department/Persons in charge of Company’s projects especially small scale projects’ opening to collect, check and analyze legal dossiers
Develop, work and maintain professional relationships with state and local regulatory agencies from Ministry to People Commitee and Department
Support supervisor to check, analyze, and evaluate projects relating to land or project transfer/ asset buying/ BCC scheme etc and propose the best scheme for each project
Support supervisor to follow up the projects’s legal progress to make sure of its legalistic and practical aspect by flexible and logical skill in examining and consulting
Draft and review In-principle Agreement, Project Transfer Agreement, and Escrow Agreement etc. relating to projects in charge
Closely coordinate with law firm for licenses outsourced, if any, to grasp its progress and report promtly any issue happened to supervisor.

Job Requirements:

Qualification and Job Requirements:

University degree of Laws
Minimum 07 years of practical experience in professional Legal environment relating to real estate, project transfer and license for FDI Company (e.g: IRC, Business License, ROL etc.)
Basic in English
Computer literate: Word, Excel, PowerPoint, Outlook and Internet and computer graphics and designing

Preferred skills:

Strong knowledge of presentation skills and choosing appropriate words as both verbal and writing skills
Strong negotiation skills for external affairs including authorities and governments
Risk management and identification skills
Strong communication skill (both verbal and written)
Details oriented and being able to handle multi-tasks.
Good problem solving skill
Excellent organizing and time management skills.

Other information:

Working location: AEON Long Biên (27 Cổ Linh, Long Biên, Hà Nội)
Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

If you are interested in this position, please send your updated CV to Ms. Minh Anh (HR Hà Nội): anh.duong@aeon.com.vn or contact with (024) 6277 8333 (766) for further information

[HANOI OFFICE] CONSTRUCTION EXECUTIVE

Roles and responsibilities:

To check detail drawing, Retail Store layout and propose the new layout.
To check detail and control construction schedule
To execute drawings using AutoCad (plans, elevations, sections including interiors, furniture plans, etc.) per direction, sketches and ideas
To complete comprehensive construction drawings as necessary
To estimate cost and propose presentations and client’s boards
To assist in conducting basic research (typically online), including sourcing of various materials (wood, stone, tile, etc.), lighting, plumbing specifications, furniture and accessories as necessary
To assist to track and follow-up on existing orders and deliveries using Excel spreadsheets
To assist in the management of vendors, contractors and subcontractors, cabinetmakers and other partners as required.
To organize and maintain office systems, archives, client files and design resources (source listings, etc.)
To conduct furniture/plumbing/material stock and availability checks and estimate requests as necessary.
To arrange and join site meeting or internal meeting as necessary.
Follow all working procedures, the company’s policies, rules and regulations.
Check, monitor, remind and guide subordinates to follow the rules and regulations.
Other tasks or responsibilities as assigned by Construction Manager and General Manager.

Qualification and Job Requirements:

University Degree in Construction Technology or equivalent.
Good command of English
Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
Strong communication skill (both verbal & written).
Good organizing and time-management skills
Good problem-solving skills
Be able to understand technical drawings of construction and equipment.
Use Auto Cad or other software efficiently.
Detail oriented and be able to handle multi-tasks.
Study about Construction Management and Project Management.

Please send your updated CV to: Ms. Huyen: huyen.nguyen@aeon.com.vn