Career Tag: Thực phẩm

[HA DONG] FOODLINE 2 MANAGER (TRƯỞNG BỘ PHẬN THỰC PHẨM)

Key Responsibilities:
1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.


Job Requirements:
Qualifications & Experience:
– University/College graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
Knowledge, Skills & Behaviors:
– Computer literacy (Ms. Office, Internet,… ).
– Sound knowledge of retail background.
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written.
– Good problem solving & presentation skills.
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work.
– Good command of English: verbal and written.
Other requirements:
– Be able to work at shift & public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

If you are interested in this position, please do not hesitate to send you updated CV to: doan.pham@aeon.com.vn (Ms. Doan)

[HANOI OFFICE] Supplier Management Deputy Manager

Key responsibilities/ Trách nhiệm chính:
1. Duties and Authorities regarding Business Planning
– Establishment of the strategies for department in long term (5 to 10 years), mid-term (3 years) and short-term (only next one year)
– Proposing, officializing, implementing and executing related policies, regulations and operating systems by analysis of risks, forecast etc., except any activities relating to Marketing, promotions of sales.

2. Duties and Authorities of Execution
– Improvements and Assurance of Quality of Products and Services
– Supplier Product Quality Assurance through Compliance Audit
– Supplier Product Quality Assurance through Supplier Competency Control (SQRP)

3. General Department Management
– Planning and budgeting
– Watching status
– Dealing contracts
– Maintenance of Policies and Regulations
– Supervising staffs, subordinates and Members
– Education for improvements

4. Special functions for External Affairs
– Being the primary contact to receive any requests of guests and visits besides government relations. By such requests, appointing any necessary personnel (including General Directors) in charge by planning and scheduling, and attend such visits to welcome and greet.

Requirements/ Yêu cầu:
– University degrees (knowledge of statistics is preferable)
– Minimum 5 years of working experience in QA/QC of Food industry
– Experienced in implementing audit of Suppliers in food industry (Grocery/Perishable/Daily & Dairy)
– Deeply understand Vietnamese laws of Food Safety and Food Hygiene
– Strong communication skills in English and Vietnamese (both verbal and written)
– Strong negotiation skills for external affairs including authorities and governments
– Basic risk and crisis management skills.

Please send your updated CV to: Ms. Huyen – huyen.nguyen@aeon.com.vn

Merchandising Officer – Grocery

Key responsibilities:
1. Major Duties
– Responsibility of “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Full responsibility in the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement with Merchandising Plano grams delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding to Operations of any action taken that impact on the Customer or Stores.
– Achievement of Commercial Key Performance Indicator
– Identify with Supply Chain the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activity to implement any key learning’s.
– Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization
– Provide all necessary information and documentation is passed to supporting staff, ensuring all necessary Admin is completed in a timely and fashion manner.

2. Other Duties
– Any necessary task that is deemed important from time to time.

3. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:
1. Qualifications & Experience:
– University degree, preferably in Economics, Business Management or related subjects
– 1 -2 years experience in retail with the same category

2. Knowledge, Skills & Behaviors:
– Fluency in Vietnamese and English languages (both written and oral)
– Customer-focused
– Show the passion of the merchandise career
– Good communication and negotiation skills
– Self-disciplined with ability to work independently and under pressure
– Strong analytical ability and good in data/ figures
– Abilities to use computer, office programs and database

Please send your CV to Mr. Dũng – tiendung.nguyen@aeon.com.vn

[HANOI OFFICE] MERCHANDISER – NONFOOD

Key Responsibilities:

  1. Major Duties
  • Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
  • Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
  • Supplier management, negotiation of payment terms, rebates etc.
  • Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
  • Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
  • Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
  • Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
  • Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
  • Design and implement Merchandising Planograms delivering right space allocation and achieve the best productivity of each gondola.
  • Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
  • Achieve Commercial Key Performance Indicator.
  • Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
  • Re-assess article performance on a regular basis to identify and deal with any old stock.
  • Proactively evaluate and act on results of promotional activities to implement any key learning points.
  • Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization.
  • Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.

2. Other Duties: Any necessary task that is deemed important from time to time.

3. Rules and Regulations: Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:

Qualifications & Experience:

  • University degree, preferably in Economics, Business Management or relevant majors.
  • At least 3-year experience in retail with the same category.

Knowledge, Skills & Behaviors:

  • Fluency in Vietnamese and English languages (both written and oral).
  • Customer-focused minset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.

[Hanoi] Supplier Management Deputy Manager

Key responsibilities/ Trách nhiệm chính:
1. Duties and Authorities regarding Business Planning
– Establishment of the strategies for department in long term (5 to 10 years), mid-term (3 years) and short-term (only next one year)
– Proposing, officializing, implementing and executing related policies, regulations and operating systems by analysis of risks, forecast etc., except any activities relating to Marketing, promotions of sales.

2. Duties and Authorities of Execution
– Improvements and Assurance of Quality of Products and Services
– Supplier Product Quality Assurance through Compliance Audit
– Supplier Product Quality Assurance through Supplier Competency Control (SQRP)

3. General Department Management
– Planning and budgeting
– Watching status
– Dealing contracts
– Maintenance of Policies and Regulations
– Supervising staffs, subordinates and Members
– Education for improvements

4. Special functions for External Affairs
– Being the primary contact to receive any requests of guests and visits besides government relations. By such requests, appointing any necessary personnel (including General Directors) in charge by planning and scheduling, and attend such visits to welcome and greet.

Requirements/ Yêu cầu:
– University degrees (knowledge of statistics preferable)
– BRC/IFS internal audit certificate or lead auditor certificate
– Experienced in Supplier Management and Media Management
– Strong knowledge of presentation skills and choosing appropriate words as both verbal and writing skills
– Strong communication skills (both verbal and written) in English and Vietnamese
– Strong negotiation skills for external affairs including authorities and governments
– Basis risk and crisis management skills
– Details oriented and being able to handle multi-tasks and good problem solving skills
– Excellent organising and time management skills.

Merchandiser- Foodline

Key responsibilities:

1. Main Duties
– Responsibility of “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Marketing team to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Full responsibility in the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement with Merchandising Plano grams delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding to Operations of any action taken that impact on the Customer or Stores.
– Achievement of Commercial Key Performance Indicator
– Identify with Supply Chain the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activity to implement any key learning’s.
– Maintain effective internal communications channel particularly with other Merchandise team, operations, sales & marketing, logistic and other functions within the organization
– Provide all necessary information and documentation is passed to supporting staff, ensuring all necessary Admin is completed in a timely and fashion manner.

2. Other Duties
– Any necessary task that is deemed important from time to time.


Job Requirements:
1. Qualifications & Experience
– University degree, preferably in Economics, Business Management or related subjects.
– At least 3-year experience in retail. The same category is advantage.
– Have experience in design and implement with Merchandising Plano grams delivering.

2. Knowledge, Skills & Behaviors
– Fluency in Vietnamese and English languages (both written and oral).
– Customer-focused.
– Show the passion of the merchandise career.
– Good communication and negotiation skills.
– Self-disciplined with ability to work independently and under pressure.
– Strong analytical ability and good in data/ figures.
– Abilities to use computer, office programs and database.

Merchandiser (Thời trang/ Thực phẩm khô/ Thực phẩm tươi sống)

Key responsibilities:

1. Major Duties
– Be responsible for “the target of Sales”, Margin, Later Income, Old Stock, Potential Old Stock, Turn-over day, Stock Day’s, Private Brand Share, Core Customer Share, Stock Correction & Availability.
– Manage the performance of a defined product category effectively in terms of pricing, promotion, products assortment, quality of products, planning and allocation.
– Supplier management, negotiation of payment terms, rebates etc.
– Work with Customer Management Team (Marketing team) to propose the regular promotion plan of Groups to ensure that the range fully reflects the Core Target Group needs in terms of the complete offer.
– Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
– Develop a range assortment that delivers Competitive Advantage in the Vietnamese Market.
– Be fully responsible for the development and implementation of Private Brand Strategy within the Category.
– Ensure that the Pricing Strategy is fully in place and understood by Suppliers.
– Design and implement Merchandising Plano-grams delivering right space allocation and achieve the best productivity of each gondola.
– Ensure clear communication and understanding of any action taken that impact on the Customer or Stores with Operations.
– Achieve Commercial Key Performance Indicator
– Identify the most effective/cost efficient means of delivering product to the store. Follow the designated Import process.
– Re-assess article performance on a regular basis to identify and deal with any old stock.
– Proactively evaluate and act on results of promotional activities to implement any key learning points.
– Maintain effective internal communication channels particularly with other Merchandising team, operations, sales & marketing, logistics and other functions within the organization
– Ensure that all necessary information and documentation is passed to supporting staff, and all necessary admin tasks are completed in a timely and professional manner.

2. Other duties
– Any necessary task that is deemed important from time to time.

3. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations

Job Requirements
1. Qualifications & Experience
– University degree, preferably in Economics, Business Management or relevant majors.
– At least 3-year experience in retail with the same category.

2. Knowledge, Skills & Behaviors
– Fluency in Vietnamese and English languages (both written and oral)
– Customer-focused mindset
– Passion for merchandising career
– Good communication and negotiation skills
– Self-discipline with ability to work independently and under pressure
– Strong analytical ability and good in data/ figures
– Abilities to use computer, office programs and databases

Trưởng Nhóm – Ngành Hàng Thực Phẩm Tươi Sống

Trách nhiệm chính:

1. Nhiệm vụ Điều hành

a. Quản lý hàng hóa

– Đảm bảo hàng hóa đầy đủ và trong điều kiện tốt, đạt chất lượng

– Kiểm tra giá trên hệ thống và đảm bảo việc thay đổi nhãn giá (nếu cần) phải được hoàn tất trước giờ mở cửa

– Đặt hàng và nhận hàng lưu kho từ Bộ phận quản lý hàng hóa

– Quản lý hàng tồn kho và tham gia kiểm kê hàng hóa

b. Quản lý công việc không liên quan đến hàng hóa

– Đảm bảo trang thiết bị, hệ thống đèn chiếu sáng và các đồ vật cố định đều trong điều kiện tốt

– Đảm bảo khu vực bán hàng luôn sạch sẽ, ngăn nắp

– Thực hiện đúng quy trình phòng cháy chữa cháy

– Thực hiện việc mở cửa và đóng cửa siêu thị

c. Dịch vụ khách hàng

– Cung cấp dịch vụ khách hàng chất lượng nhằm khuyến khích “bán thêm hàng”. Luôn lịch sự và biết lắng nghe một cách có chọn lọc những nhu cầu từ phía khách hàng

– Xử lý các khiếu nại từ phía khách hàng

– Tuân thủ quy định của Công ty về Dịch vụ khách

2. Doanh số bán hàng và Lợi nhuận

– Kết hợp với các Nhà cung cấp để thực hiện chương trình khuyến mãi

– Ghi chép các đơn đặt hàng, doanh số bán hàng. Báo cáo định kỳ về doanh số bán hàng cao nhất, kết quả doanh số bán hàng khuyến mãi, khảo sát thị trường/khảo sát đối thủ.

3. Quản lý nhân lực

– Lên kế hoạch và chuẩn bị lịch làm việc, phân công công việc cho cấp dưới

– Đảm bảo đủ nguồn nhân lực hoạt động trong các tình huống đặc biệt

– Thường xuyên đào tạo và thúc đẩy cấp dưới trong các công việc hàng ngày.

– Xây dựng và thúc đẩy tinh thần làm việc nhóm.

4. Nội quy và Quy định

– Tuân thủ tất cả quy trình làm việc, các chính sách, nội quy và quy định của Công ty

– Kiểm tra, theo dõi, nhắc nhở và hướng dẫn Nhân viên và Nhân viên tiếp thị thực hiện đúng nội quy và quy định của Công ty

5. Nhiệm vụ khác

– Những công việc khác được Trưởng Quầy phân công

Yêu cầu Công việc:

1. Trình độ Học vấn & Kinh nghiệm

– Tốt nghiệp Trung cấp/ Cao đẳng

– Có ít nhất 02 năm kinh nghiệm trong lĩnh vực bán lẻ hoặc siêu thị

2. Kiến thức & Kỹ năng

– Kỹ năng giao tiếp, giải quyết vấn đề và lãnh đạo tốt

– Kỹ năng chăm sóc khách hàng

– Khả năng làm việc độc lập một cách tự giác

– Kỹ năng thuyết trình, bán hàng tốt

– Sử dụng thành thạo các phần mềm máy tính (Word, Excel, Powerpoint)

– Có thể giao tiếp bằng tiếng Anh (nói và viết)

– Có thể làm vệc theo ca xoay và làm vào Thứ Bảy, Chủ Nhật và Ngày lễ

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