Trưởng Ngành hàng - AEON Việt Nam

[AEON Tạ Quang Bửu Q.8] Trưởng Nhóm Siêu Thị – Chế Biến Thực Phẩm, Bánh Mì

Quản lý vận hành
a. Quản lý hàng hóa
Giám sát và hỗ trợ nhân viên để đảm bảo
• Hàng hóa được bổ sung đầy đủ, trong tình trạng chất lượng tốt.
• Tất cả các hàng hóa trưng bày theo kế hoạch sơ đồ và gắn đúng bảng giá cho tất cả hàng hóa trưng bày.
• Kiểm tra giá trên POS/SST và thay đổi nhãn giá (nếu cần) được hoàn tất trước khi mở cửa hàng.
Đặt hàng trực tiếp với Nhà cung cấp và nhận hàng từ MMD.
Quản lý hàng tồn kho và đặt hàng khi hàng tồn kho giảm xuống một mức cụ thể. Đổi trả hàng hóa bị hư hỏng.
Hỗ trợ Foodline lấy hàng hàng tháng theo chỉ đạo của cấp trên.
Tham gia kiểm kê hàng năm 2 lần theo đúng kế hoạch.
b. Quản lý phi hàng hóa
Giám sát và hỗ trợ nhân viên để đảm bảo
• Thiết bị vận hành, hệ thống chiếu sáng và đồ đạc cố định (gondola, toa xe, kệ, v.v.) ở trong tình trạng tốt
• Sàn bán hàng được giữ sạch sẽ và ngăn nắp.
• Quy trình an toàn phòng cháy chữa cháy được thực hiện đúng quy trình.
Duy trì FSH theo quy định của công ty
Đặt hàng POP, triển khai POP, kiểm tra POP để đảm bảo thông tin chính xác và đầy đủ
Thực hiện mở và đóng sàn
Kiểm tra và xác minh sự chênh lệch về tồn kho và số liệu bán hàng sau khi nhập kho và báo cáo cho Giám đốc trực tiếp
c. Dịch vụ khách hàng
Cung cấp dịch vụ khách hàng tốt để khuyến khích “plus selling”.
Lịch sự và lắng nghe nhu cầu của khách hàng.
Nhận thông tin và giới thiệu tới khách hàng về hàng mới về, các chương trình khuyến mãi, chính sách thanh toán, đổi/trả…
Xử lý khiếu nại từ khách hàng
Quản lý bán hàng & lợi nhuận
Phối hợp với Nhà cung cấp để thực hiện các chương trình khuyến mãi.
Xác định mặt hàng doanh thu thấp, chất lượng kém, xác định nhu cầu của người tiêu dùng và tư vấn cho bộ phận bán hàng.
Lưu trữ đơn mua hàng, bán hàng. Báo cáo định kỳ về kết quả bán hàng, khảo sát thị trường/khảo sát đối thủ cạnh tranh.
Cung cấp số liệu bán hàng hàng ngày.
Hỗ trợ nhân viên thu ngân trả/đổi hàng hóa theo yêu cầu.
Quản lý nhân lực
Lập kế hoạch và phân công nhiệm vụ cho nhân viên, tạo kế hoạch chia ca và phân công nhân viên trực.
Đảm bảo đủ nhân lực trong các tình huống đột xuất.
Chịu trách nhiệm kiểm tra số lượng nhân viên đi làm trong ngày và đồng phục của nhân viên.
Chịu trách nhiệm về kết quả hoạt động của nhân viên.
Xác định và giảm thiểu các công việc không cần thiết để tăng năng suất làm việc của nhân viên.
Thường xuyên đào tạo, tạo động lực cho cấp dưới trong công việc hàng ngày.
Xác định nhân viên tiềm năng cho các mục đích kế nhiệm.
Nội quy và Quy định:
Tuân thủ mọi quy trình làm việc, chính sách, nội quy và quy định của công ty.
Kiểm tra, giám sát, nhắc nhở và hướng dẫn nhân viên G1, Nhân viên tiếp thị thực hiện đúng nội quy, quy định.
Các nhiệm vụ khác
Phụ trách đóng kho.
Hỗ trợ các bộ phận khác khi cần thiết.
Các nhiệm vụ hoặc trách nhiệm khác theo sự phân công trực tiếp của Trưởng bộ phận, Trưởng bộ phận và Quản lý cửa hàng.

PHÚC LỢI

Chế độ bảo hiểm
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm

YÊU CẦU CÔNG VIỆC

Tốt nghiệp tối thiểu Cao Đẳng
Có ít nhất 3 năm kinh nghiệm, trong đó có 1 năm kinh nghiệm ở vị trí Trưởng nhóm tại Siêu thị/Trung tâm thương mại
Preferred skills
Thành thạo vi tính văn phòng (Word, Excel, Power Point)
Tư duy chăm sóc khách hàng
Kỹ năng làm việc nhóm
Làm việc theo ca

Thông tin liên hệ: thutrang.pham@aeon.com.vn

[AEON TẠ QUANG BỬU] DIVISION LEADER – HARDLINE & KIDLINE

Operations management:

– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if neccessary) is completed before store opens.
– Verify and approve inventory orders raised by Group Leader(s).
– Understand clearly the work of the department to control loss through PAZero.
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Selling floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Maintain 5S as the company rules
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.

Sale and profit:

– Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Breakdown the sales target given by Line/ Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Line Manager.

Manpower management:

– Plan Monthly duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Supervisor(s).
– Be responsible for Supervisor(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

Customer satisfaction:

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction
– Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.

Rules and Regulations:

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

Other duties:

– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by Line Manager/ Store Manager.

Job Requirements:

– College/University degree.
– At least 03 years related experience in related to merchandise management and 01 year experience in managing a team.

– High pressure.

– Detail oriented and be able to handle multi-tasks.

– Be able to work at shift & on Public holidays.

– Leadership: Acting leadership by example.

– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

Please send CV to HR Dept:

Email: tanhung.duong@aeon.com.vn

[AEON XUÂN THỦY] TRƯỞNG NGÀNH HÀNG CÁC SALES LINE – LINE MANAGER (THỰC PHẨM 1, THỰC PHẨM 2, THỜI TRANG – PHỤ KIỆN & TRẺ EM, ĐIỆN MÁY – GIA DỤNG)

I. KEY RESPONSIBILITIES

1. Operations duties

(a). Merchandise management

– Supervise subordinates to ensure:

• Received merchandise at the loading bay is in the correct quantity, quality, and specifications

• Merchandise on the sales floor is fully replenished, in good condition & quality

• All the display merchandise is according to the schematic plan and all the price between the display merchandise and the price card is tallyed.

• Changing the price label (if necessary) is completed before the store opens.

– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.

– Plan, prepare, and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by the Store Manager.

– Plan, and assign duties for subordinates to make necessary preparations for Membership Day, Mommy Day, and Public Holidays.

(b.) Non-merchandise management

– Supervise subordinates to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Salesfloor/pillar/wall is kept clean & tidy

• All backrooms are locked and in good condition

• Fire Safety procedure is carried out properly.

– Make order requests for equipment and get approval from the Store Manager.

(c.) Customer service

– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.

– Always remind subordinates to promote a “customer first” spirit.

– Follow the Company’s Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).

2. Sales and Profits

– Break down the sales target given by the Management to each Division Leader and take responsibility for the sales target achievement of the Department.

– Plan daily sales target on a monthly basis, based on target of the month announced by the Merchandise Department.

– Analyze sales figures and forecast future sales volumes to maximize profits.

– Analyze and interpret trends to facilitate planning.

– Take overall responsibility for the successful execution of all promotion schemes.

– Work with Merchandising Dept. for any changes/improvements in merchandise assortment, quality, and quantity.

– Prepare for higher management review:

• Weekly: sales information, sales promotion review, and report of slow-moving items

• Monthly: Division review, Promotion review, Sales analysis, Productivity report

• Promotion schemes to boost sales.

– Take a leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.

– Take a leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

3. Manpower management

– Optimize people’s productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/ Department toward the Company’s business strategies.

– Monitor subordinates’ attendance and attire.

– Approve duty roster, and shift plan raised by subordinates.

– Be responsible for subordinates’ performance. – Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, training, and develop staff to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

5. Other duties

– Opening store, Closing store.

– Approve all kinds of documentation raised by subordinates.

– Other tasks or responsibilities as assigned by the Store Manager.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements:

University degree.
Minimum 05 years experience in retail business & 02 years experience in managing a team of at least 30 staffs.

2. Preferred skills:

Sound knowledge of retail background.
Demonstrated ability to build effective teams and motivate employees.
Strong initiative and leadership skills.
Excellent communication skills, both verbal and written.
Good problem solving & presentation skills.
Good command of English: verbal and written
Computer literacy (Ms. Office, Internet,… ).
Ability to cope with stressful situations at work.
Ability to adapt quickly and react positively to business needs and changes in strategies.

III. CONTACT INFORMATION

Please send your resume to email:

hr.xuanthuy@aeon.com.vn (Ms. Nhi)
anh.duong@aeon.com.vn (Ms. Minh Anh)
hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[PROCESS CENTER] Deputy Manager

I. Roles and responsibilities:

1. Operations duties
a) Merchandise management
– Production management :
• Planning and coordinating production plan between Ghost kitchen and Central kitchen to adapt the demand of all Stores.
• Quick action for back up plan to assure products are fully provided to all Stores in any situation.
• Assure for smoothly operation of Processing Center
– Inventory management:
• Review on month-end stock level to assure all criteria is under control as target
• Be responsible for inventories management.Verify closing balance of inventory, conduct inspection if abnormal data or high loss occur, improvement action should be applied immedietly to control the issues.
• Work with Merchandising Dept. for any changes/improvement in material assortment, quality and quantity of products.

b) Non-merchandise management
• Ensure FSH,5S, FF standard are implemented and complied by all staff at both CK&GK (Kitchens). Perform monitoring activity to timely detect any deviations from standard and taking corrective action immediatly
• Key contact point to receive and resolve the matter relating to tool & equipment of the kitchens.
• Corporate with Facility HQ to plan for maintenance activity to assure equipment and machine of the kitchen, are always ready for mass production.
• Corporate with related departments to build up guideline/instruction booklet of equipment and machine for staff to reference at the kitchen. Assure all activity relating to labor safety are implemented and responed by all staff.
• Corporate with related departments to prepare for any tasks relating to inspection of Goverments
• Manage all of administration work of the kitchens, assure all process are applied in accordance with company’s regulations.

c) Delivery management
• Optimize delivery cost by carefully consider distribution activity from kitchen to each Store
• Ensure the products are discharged and arrived on time as determined by each Store.
• Assure the quality of the products delivered to the stores is in accordance with Aeon’s regulations on food safety and hygiene
• Set up control to prevent risk of loss during delivery process.

2. Manpower management
– Verify and approve manpower planning proposed by DL, responsible for productivity and efficiency of the whole team.
– Coordinate and supervise necessary training class for operation staff to assure they are skillful and well understand about rule, procedure and standard of production process and company’s regulations.
– Coordinate and re-allocate manpower of production team to maximize efficiency and productivity of the whole Processing center.
– Review Monthly Division’s duty roster and manpower schedule proposed by Division Leaders to assure manpower are suitable arrangement at each site.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor DLs, Group Leader(s), General Staff and Promoter’s attendance and attire.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

3. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Division Leader(s), Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

4. Other duties
– In charge of sale,GP and operation reports and prepare budget of the whole kitchens. Assure the data is correct and reliable.
– Be on duty and act as Project leader’s roles when Project leader’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by Project leader
– Share information of any arising issues, corporate with related departments to resolve it.
– Build and maintain management system for Processing center
– Making Efficiency report as timeline

II. Qualification and Job Requirements:

– University/College degree

– At least 03 years of experience in food production or in operations involving baking and 02 years of experience in managing a team of at least 10 staff members.

– Strong analytical skill, good at data/figures

– Fluency in Vietnamese and English languages (both written and oral)

– Teamwork skill: Actively promote team work

– Leadership: Acting leadership by example

– Good presentation, problem solving and sales skills

– Computer skill (Word, Excel, Powerpoint)

– Ability to cope with stressful situation at work

– Self-disciplined with ability to work independently

[HA DONG] OMNI CHANNEL MANAGER

KEY RESPONSIBILITIES

Online sale management
To develop and monitor key performance indicators ( Orders, Sales, Stock, price, …..)
Assign, guide and supervise staff for planning, implementing and evaluating the results to ensure that all activities are operated well and on schedule.
Oversee the resolution of any arising issues orders, system, app
To work with related department for product content, promotion program & Media support for sale online promoting.
Synthesize, analyze and report business results by program, week, month, quarter.
To Understand online market, sale trend and customer behavior to provide suitable products for increasing sales.
Make the sale plan base on MD’s plan, Operation Plan to achieve the target
Analyze customer complaints to come up with solutions to bring customers satisfaction
Propose plans to improve department, survey competitor & consumer shopping behavior

2. Cash Management
Ensure money and documents are collected in full, exactly, on time and according to the process
Provide solutions to ensure that debts and receivable documents are tracked in a timely manner to limit losses

3. Manpower management
Plan Monthly Division’s duty roster and manpower schedule
Make solution for sufficient manpower during business in ad-hoc situations
Identify and reduce unnecessary tasks to increase staff productivity
Take part in recruitment & selection activities for Division’s staffing
Motivate, training and develop staff in order to encourage their professional development
Identify potential staff for succession planning purposes
Build and promote team work spirit

4. Expense control
Provide solutions to optimize resources and increase productivities
Provide tools to optimize delivery costs
Forecast and make the guidance for tool and equipment for reasonable using
5. Other duties
Opening & closing Store
Monitor all activities in store to ensure that store work as normal
Other tasks or responsibilities as assigned by Store Manager

QUALIFICATION & JOB REQUIREMENTS

University degree
Prefer 3 years experience as the same position
Good communication skill
Good command of verbal English
Teamwork skill: Actively promote team work
Leadership: Acting leadership by example
Computer literate: Word, Excel, PowerPoint
Have a polite, tactful and friendly attitude
Have good understanding of the needs of customers
Service orientation: customer service minded
Persuasion: Ability to persuade others in specific situations
Reasoning ability: Ability to definite problems
Ability to solve practical problems and deal with difficult situations

In order to apply, please send your updated English CV to email: doan.pham@aeon.com.vn

Contact: 024 6277 8333 (Ext. 765)

[HA DONG] FOODLINE 2 MANAGER (TRƯỞNG BỘ PHẬN THỰC PHẨM)

Key Responsibilities:
1. Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
2. Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
3. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.
4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.
5. Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.

Job Requirements:
Qualifications & Experience:
– University/College graduate.
– Minimum 05 years of experience in retail business & 02 years of experience in managing a team of at least 30 staffs.
Knowledge, Skills & Behaviors:
– Computer literacy (Ms. Office, Internet,… ).
– Sound knowledge of retail background.
– Demonstrated ability to build effective teams and motivate employees.
– Strong initiative and leadership skills.
– Excellent communication skills, both verbal and written.
– Good problem solving & presentation skills.
– Ability to adapt quickly and react positively to business needs and changes in strategies.
– Ability to cope with stressful situations at work.
– Good command of English: verbal and written.
Other requirements:
– Be able to work at shift & public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

If you are interested in this position, please do not hesitate to send you updated CV to: doan.pham@aeon.com.vn (Ms. Doan)

[AEON Long Bien] Customer Service Manager

Key responsibilities:
1. Customer Service Activities
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
– Build and maintain relationship with all at management level of different departments to facilitate the efficient escalation and thorough resolution of Customer issues.
– Daily interact with customers, listen to customer voice and directly answer their queries and/or resolve all the complaints.
– Monitor overall Aeon-Card, Service Customer & Shopping on phone (SOP) service.
– Daily monitor, supervise and manage delivery, installation agencies.
– Ensure that all correspondence (faxes, mails, letters) are handled properly & on timely basic and according to set standards in order to maintain quality customer service.
– Consult with feedback to HQ Customer Service Manager on the Customer Service Department staff skills gap.
– Review service level result against the target.
– Compile Customer Complaints letters and make report for the Management.
– Coordinate with Cashier Department in allocating adequate staffing, call for manpower support from other departments to ensure that customer wait time at Cashier counters is minimized.
– Coordinate with Merchandising, Store Operation Departments and Cashier Department to ensure adequate merchandise available for sale and timely, adequate information of promotion schemes

2. Manpower Management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct theLine/Department towards Company’s business strategies.
– Monitor Division Leader(s), Group Leader(s), General Staff’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for Division Leader(s), Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Line/Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

3. Rules & Regulations:
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Division Leader(s), Group Leader(s), General Staff to follow the rules and regulations.

3. Others:
– Other tasks or responsibilities as assigned by Store Manager, Customer Service manager HQ.
– Other tasks or responsibilities as assigned by HR manager (Trainer for Training course).
– Opening store, Closing store, Balancing safe room.

Job Requirements:
1. Qualifications & Experience
– Bachelor’s Degree in social sciences, Business Administration, Hospitality, or Marketing.
– Minimum 3 years related experience is required.

2. Knowledge, Skills & Behaviors
– Good communication skills.
– Good command of English, both verbal & written.
– Proven leadership, motivation and people skills.
– Have a polite, tactful and friendly attitude.
– Have good understanding of the needs of customers.
– Excellent problem analysis and problem resolution skills.
– Persuasion: Ability to persuade others in specific situations.
– Computer Literate: Excel, Word, Powerpoint.
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.

Aeon Lê Chân – Warehouse Manager (MMD Manager)

Key responsibilities:

1. Merchandising management:

a. Stock Control
b. Merchandise Receiving
c. Price alteration
d. Merchandise destroy
e. Merchandise return & transfer
f. Supplier Management

2. 5S and Safety Implementation
– Responsible for safety of personnel working at the loading bay & warehouse.
– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.
– Maintain standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely.
– Oversee the planned maintenance of vehicles, machinery and equipment.
– Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.

3. Manpower Management

– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

4. Rules & Regulations

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide all subordinate to follow the rules and regulations.

5. Other duties

– Produce regular reports and statistics on a daily, weekly and monthly basis.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by Store Manager or Senior General Manager – Operation.

Job Requirements:

1. Qualifications & Experience

– University degree or equivalent in Business, Economics.
– Minimum 5 years of experience in retail industry during which 1 or 2 year(s) in manager position.

2. Knowledge, Skills & Behaviors

– Good command of English (verbal & written).
– Computer literate (Word, Excel, Power Point).
– Be able to work at shift & on Public holidays.
– Have ability to relocate to other Stores as per Company’s assignment is a plus.