[AEON XUÂN THỦY] TRƯỞNG NGÀNH HÀNG CÁC SALES LINE – LINE MANAGER (THỰC PHẨM 1, THỰC PHẨM 2, THỜI TRANG – PHỤ KIỆN & TRẺ EM, ĐIỆN MÁY – GIA DỤNG)

I. KEY RESPONSIBILITIES

1. Operations duties

(a). Merchandise management

– Supervise subordinates to ensure:

• Received merchandise at the loading bay is in the correct quantity, quality, and specifications

• Merchandise on the sales floor is fully replenished, in good condition & quality

• All the display merchandise is according to the schematic plan and all the price between the display merchandise and the price card is tallyed.

• Changing the price label (if necessary) is completed before the store opens.

– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.

– Plan, prepare, and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by the Store Manager.

– Plan, and assign duties for subordinates to make necessary preparations for Membership Day, Mommy Day, and Public Holidays.

(b.) Non-merchandise management

– Supervise subordinates to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Salesfloor/pillar/wall is kept clean & tidy

• All backrooms are locked and in good condition

• Fire Safety procedure is carried out properly.

– Make order requests for equipment and get approval from the Store Manager.

(c.) Customer service

– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.

– Always remind subordinates to promote a “customer first” spirit.

– Follow the Company’s Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).

2. Sales and Profits

– Break down the sales target given by the Management to each Division Leader and take responsibility for the sales target achievement of the Department.

– Plan daily sales target on a monthly basis, based on target of the month announced by the Merchandise Department.

– Analyze sales figures and forecast future sales volumes to maximize profits.

– Analyze and interpret trends to facilitate planning.

– Take overall responsibility for the successful execution of all promotion schemes.

– Work with Merchandising Dept. for any changes/improvements in merchandise assortment, quality, and quantity.

– Prepare for higher management review:

• Weekly: sales information, sales promotion review, and report of slow-moving items

• Monthly: Division review, Promotion review, Sales analysis, Productivity report

• Promotion schemes to boost sales.

– Take a leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.

– Take a leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

3. Manpower management 

– Optimize people’s productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/ Department toward the Company’s business strategies.

– Monitor subordinates’ attendance and attire.

– Approve duty roster, and shift plan raised by subordinates.

– Be responsible for subordinates’ performance. – Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, training, and develop staff to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

4. Rules and Regulations 

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

5. Other duties

– Opening store, Closing store.

– Approve all kinds of documentation raised by subordinates.

– Other tasks or responsibilities as assigned by the Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements:

• University degree.
• Minimum 05 years experience in retail business & 02 years experience in managing a team of at least 30 staffs.

2. Preferred skills:

• Sound knowledge of retail background.
• Demonstrated ability to build effective teams and motivate employees.
• Strong initiative and leadership skills.
• Excellent communication skills, both verbal and written.
• Good problem solving & presentation skills.
• Good command of English: verbal and written
• Computer literacy (Ms. Office, Internet,… ).
• Ability to cope with stressful situations at work.
• Ability to adapt quickly and react positively to business needs and changes in strategies.

III. CONTACT INFORMATION

Please send your resume to email:

• hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
• anh.duong@aeon.com.vn (Ms. Minh Anh)
• hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)