[AEON MaxValu] Store Manager – New Supermarkets open in 2021

Purposes & Scope of the Role:

Be responsible for smooth store operations with effective, profitable results. Ensure that efficient leadership, comfortable, open working environment, and staff performance meet the requirements.

Working locations: 

1. Huyndai Store: Ha Dong District – Hanoi
2. Comatce Store: Thanh Xuan District – Hanoi
3. Rivera Store – Thanh Xuan District – Hanoi 

Key Responsibilities:

Operations

• Ensure that store’s daily operation is ready for business.
• Ensure all company properties are in serviceable condition.
• Monitor stock levels and its movement to minimize “out of stock” situation but to maximize sales.
• Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
• Be responsible for customer complaints and take appropriate steps to solve such complains promptly.
• Ensure that reports & invoices are timely submitted to Head Quarter for onward processing.
• Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.

Administration

• Ensure that all store accounting and administrative manuals and procedures are being complied.
• Approve and authorize all relevant documentation for timely submission to Head Quarter.

People management and development

• Build teamwork spirit among staffs.
• Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
• Evaluate staff performance and make appropriate fair recommendations for promotions or disciplinary actions when necessary.

Rules and Regulations

• Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
• Maintain safe working conditions for employees and customers; solve safety concerns quickly.

Sales and profits

• Responsible for sales target for daily/weekly/monthly and annual achievement
• Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
• Maintain controllable expenses within the budget set for the store.
• Responsible for Profit and Loss of the store.
• Control shrinkage level within the budget.
• Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Other duties

Perform additional duties as assigned by the Operation Manager.

Job Requirements:

Qualifications & Experience:

• University/ College graduate.
• Two years of experience in retail store management.

Knowledge, Skills & Behaviors:

• Knowledgeable of retail background.
• Good command of English.
• Demonstrated abilities to build effective teams and motivate employees.
• Strong initiative and leadership skills.
• Good problems solving skills.
• Ability to adapt quickly and react positively to business needs and changes in strategies.
• Computer literate (good skill in Microsoft Office software).

Other requirements:

• Be able to work at shifts & public holidays.
• Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send your CV to email tuyendung.hn@aeon.com.vn. Thank you!