[AEON Ta Quang Buu] Store Manager (Glam Beautique)
Roles and responsibilities:
Operations duties:
a. Merchandise management
– Supervise Group Leader(s) and General Staff to ensure.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Food line with monthly Stock Take as directed by supervisor.
– Plan assign duties for Group Leader(s) and General Staff to make necessary preparations for Membership Day & Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure.
– Check and verify variances in stock & sales figures after Stock Take and make report to the Line Manager.
– Execute store opening & closing as directed by supervisor.
Sales and Profits
– Analyze Sales by item/category and Customer behavior to propose a satisfying selling floor/ event
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on the promotion scheme.
– Break down the sales target given by the Line Manager to each Group Leader and take responsibility for the sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestions from Group Leader(s) about sales trend, customer demands and advise the Merchandising Dept. for any changes/improvements in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, and shift plan raised by Group Leader(s).
– Be responsible for the Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for the Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.
Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.
Qualification and Job Requirements:
– University/College degree.
– Service orientation: customer service minded.
– At least 03 years related experience in retailing business or supermarket environment and 01-year experience in managing a team of at least 5 staff.
– Strong leadership and excellent relationship management.
– Strong analytical skills, good at data/figures.
– Self-disciplined with ability to work independently.
– Good command of spoken and written English.
– Computer skill (Word, Excel, Powerpoint).
– Teamwork skill: Actively promote team work.
– Ability to cope with stressful situation at work.
Contact: Mr.Hưng: tanhung.duong@aeon.com.vn