[AEON XUÂN THỦY] TRƯỞNG NGÀNH HÀNG CÁC SALES LINE – LINE MANAGER (THỰC PHẨM 1, THỰC PHẨM 2, THỜI TRANG – PHỤ KIỆN & TRẺ EM, ĐIỆN MÁY – GIA DỤNG)

I. KEY RESPONSIBILITIES

1. Operations duties

(a). Merchandise management

– Supervise subordinates to ensure:

• Received merchandise at the loading bay is in the correct quantity, quality, and specifications

• Merchandise on the sales floor is fully replenished, in good condition & quality

• All the display merchandise is according to the schematic plan and all the price between the display merchandise and the price card is tallyed.

• Changing the price label (if necessary) is completed before the store opens.

– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.

– Plan, prepare, and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by the Store Manager.

– Plan, and assign duties for subordinates to make necessary preparations for Membership Day, Mommy Day, and Public Holidays.

(b.) Non-merchandise management

– Supervise subordinates to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions

• Salesfloor/pillar/wall is kept clean & tidy

• All backrooms are locked and in good condition

• Fire Safety procedure is carried out properly.

– Make order requests for equipment and get approval from the Store Manager.

(c.) Customer service

– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.

– Always remind subordinates to promote a “customer first” spirit.

– Follow the Company’s Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).

2. Sales and Profits

– Break down the sales target given by the Management to each Division Leader and take responsibility for the sales target achievement of the Department.

– Plan daily sales target on a monthly basis, based on target of the month announced by the Merchandise Department.

– Analyze sales figures and forecast future sales volumes to maximize profits.

– Analyze and interpret trends to facilitate planning.

– Take overall responsibility for the successful execution of all promotion schemes.

– Work with Merchandising Dept. for any changes/improvements in merchandise assortment, quality, and quantity.

– Prepare for higher management review:

• Weekly: sales information, sales promotion review, and report of slow-moving items

• Monthly: Division review, Promotion review, Sales analysis, Productivity report

• Promotion schemes to boost sales.

– Take a leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.

– Take a leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

3. Manpower management

– Optimize people’s productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/ Department toward the Company’s business strategies.

– Monitor subordinates’ attendance and attire.

– Approve duty roster, and shift plan raised by subordinates.

– Be responsible for subordinates’ performance. – Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, training, and develop staff to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote teamwork spirit.

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind, and guide subordinates to follow the rules and regulations.

5. Other duties

– Opening store, Closing store.

– Approve all kinds of documentation raised by subordinates.

– Other tasks or responsibilities as assigned by the Store Manager.

II. JOB REQUIREMENTS

1. Qualification and Job Requirements:

University degree.
Minimum 05 years experience in retail business & 02 years experience in managing a team of at least 30 staffs.

2. Preferred skills:

Sound knowledge of retail background.
Demonstrated ability to build effective teams and motivate employees.
Strong initiative and leadership skills.
Excellent communication skills, both verbal and written.
Good problem solving & presentation skills.
Good command of English: verbal and written
Computer literacy (Ms. Office, Internet,… ).
Ability to cope with stressful situations at work.
Ability to adapt quickly and react positively to business needs and changes in strategies.

III. CONTACT INFORMATION

Please send your resume to email: