[AEON THE NINE CẦU GIẤY] GROUP LEADER (FOODLINE)

1. Operations management
   – Supervise & support to General Staff to ensure:
   • Merchandise is fully replenished, in good conditions & quality.
   • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
   • Changing price label (if necessary) is completed before store opens.
   – Check and verify inventory orders raised by Staff(s).
   – Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
   – Plan, assign duties for General Staff to make necessary preparation for Membership Day and Public Holidays
   – Make Delica & Bakery daily production plan
   ‘• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
   • Sales floor is kept clean & tidy
   • All backrooms are locked in good conditions
   • POP execution is carried out properly
   • Fire safety procedure is carried out properly
   – Maintain FSH as the company rules
   – Check and verify variances in stock & sales figures after Stock Take and make report to Sales Leader.
   – Execute store opening & closing as directed by Sales Leader.
   
   2. Manpower management
   – Plan and prepare duty roster, shift plan and assign subordinates on duty.
   – Ensure sufficient manpower during business in ad-hoc situations.
   – Ensure General Staff attendance and attire.
   – Be responsible for General Staff’s performance.
   – Identify and reduce unnecessary tasks to increase staff productivity.
   – Regularly train and motivate subordinates in daily works.
   – Identify potential staff for succession planning purposes.
   
   3. Sale and profit management
   – Make sure that merchandise is fully replenished, in good conditions, quality and follow schematic plan or supervisor plan
   – Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
   – Price check and price change ( label) in necessary are completed before open store.
   – Monthly stock take follow company regulation.
   – Co-ordinate with Suppliers to execute promotion schemes.
   – Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
   – Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey. 
   
   4. Customer service
   –  Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
   – Handle customer complaint and give the best solution for customer satisfaction
   – Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
   
   5. Rules & Regulations
   – Follow all working procedures, the company’s policies, rules and regulations.
   – Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations. 
   
   6. Other tasks
   – Other tasks or responsibilities as assigned by Sales Division Leader
   – Open & close store

Qualifications and job requirements

1. College/Technical school
2. Over 02 years of related experience in retailing business or supermarket environment
3. Be able to work under high pressure
4. Abilities to use Computer, Office programs and Database
5. Detail oriented and be able to handle multi-tasks

6. Customer – focused
7. Strong analytical skill, good at data/figures
8. Being able to work at shift & on Public holidays
9. Being able to use English is a plus

Preferred skills
1. Leadership skill
2. Sales skill
3. Teamwork skill
4. Problem solving skill
5. Good presentation & communication skill

To apply, please send your CV (Eng) to email: duong.hoang@aeon.com.vn / 024 6277 8333 (Ext: 719)