Career Tag: Bán lẻ

[HẢI PHÒNG] TRƯỞNG QUẦY CỬA HÀNG CHĂM SÓC SỨC KHỎE & SẮC ĐẸP (GLAM BEAUTIQUE)

Working Location: Aeon Hai Phong – No 10 Vo Nguyen Giap, Kenh Duong, Hai Phong

Main Responsibilities:

1.Operations duties

a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisor.

c) Omni channel Operation
– Control stock inventory for Omni sales.
– Report and ensure correct related figure data

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion scheme.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

5. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work
– Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.

Qualification and Job Requirements:
– University/College degree
– At least 03 years of related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
– Strong analytical skill, good at data/figure
– Good presentation, problem solving and sales skills
– Self-disciplined with ability to work independently
– Computer skill (Word, Excel, Power point)

Preferred Skills:
– Be able to work at shift & on Public holidays
– Have ability to relocate to other Stores as per Company’s assignment is a plus

Please send your CV to email: khanhlinh.nguyen@aeon.com.vn

Phone: (0225) 6288 512 – Ext 610/611

[AEON HAI PHONG] ADMIN GROUP LEADER – Nhân viên Hành chính

A. Job Description:

(1) Primary Objective:

Support Operation through administrative tasks

(2) Roles and responsibilities:

1. Expenditure:

– Collect all taxi bills of the store and make weekly report.
– Collect all Purchase Request (working tools, device and stationery) and make monthly report.
– Monitor expenditure in term of taxi usage & the ordering of working tools, device, stationery and .propose ways to save costs.

2. Stationery

– Receive Purchase Request for Stationery, employee cards then proceed ordering.
– Receive Stationery, employee cards from supplier and deliver to staff.

3. Staff Meal

– Get quantity of meal to be served each week from each Operation Line and inform to Aeon Delight.
– Make report on real quantity of served meal each day and each month.

4. Staff uniform

– Be in charge of delivering uniform to new staff and uniform replacement in case of wear and tear.
– Take and store returned uniform of resigned employees from HR Store.

5. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

6. Rules Regulations and other duties:

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff to follow the rules and regulations.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by Store Admin Manager and Store Manager.

B. Job Requirement:

  • University/ College degree
  • Minimum 01 year of related experience
  • Be able to work at shift & on Public holidays
  • Have ability to relocate to other Stores as per Company’s assignment is a plus
  • Show good attention to detail
  • Teamwork skill: Actively promote team work
  • Leadership: Acting leadership by example
  • Computer literacy
  • Good communication skill
  • Good command of English is a plus

C. Other information:

Work location:

Trung tâm Bách hóa Tổng hợp và Siêu thị AEON Hải Phòng
Số 10 Võ Nguyên Giáp, phường Kênh Dương, quận Lê Chân, thành phố Hải Phòng

Contact information: Ms. Linh (Email: khanhlinh.nguyen@aeon.com.vn)

Phone: (0225) 6288 512 – Máy lẻ 610/611

[AEON TAN PHU] LINE MANAGER – FOODLINE 1

I. Roles and responsibilities:

Operations duties
a. Merchandise management
– Supervise subordinates to ensure:
• Received merchandise at loading bay is in correct quantity, quality and specifications.
• Merchandise on sales floor is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if necessary) is completed before store opens.
– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.
– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.
– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.
b. Non-merchandise management
– Supervise subordinates to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
• Sales floor/pillar/wall is kept clean & tidy.
• All backrooms are locked and in good conditions.
• Fire Safety procedure is carried out properly.
– Make order request for equipment and get approval from Store Manager.
c. Customer service
– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.
– Always remind subordinate to promote “customer first” spirit.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

Sales and Profits
– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Share information about customer voice or any arising issues.
– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.
– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.
– Analyze sales figures and forecasting future sales volumes to maximize profits.
– Analyze and interpreting trends to facilitate planning.
– Take overall responsibility for the successful execution of all promotion schemes.
– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Prepare for higher management review:
• Weekly: sales information, sales promotion review and report of slow moving items.
• Monthly: Division review, Promotion review, Sales analysis, Productivity report.
• Promotion schemes to boost sales.
– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.
– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.
– Monitor subordinates’ attendance and attire.
– Approve duty roster, shift plan raised by subordinates.
– Be responsible for subordinates’ performance.
– Take part in recruitment & selection activities for Line/ Department’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

Other duties
– Opening store, Closing store.
– Approve all kind of documentation raised by subordinates.
– Other tasks or responsibilities as assigned by Store Manager.

II. Qualification and Job Requirements:

  • Computer literacy (MS.Office, Internet,… )
  • Ability to adapt quickly and react positively to business needs and changes in strategies
  • Demonstrated ability to build effective teams and motivate employees
  • Strong initiative and leadership skills
  • Excellent communication skills, both verbal and written
  • Good problem solving & presentation skills
  • Sound knowledge of retail background
  • Ability to cope with stressful situations at work
  • Good command of English: verbal and written
  • Be able to work at shift & public holidays

Email to apply: binh.vo@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[HCM] Support Officer – Strategic Specialty Store

Main Duties:

  1. Enhancing branding for Strategic Specialty Store (SSS) to increase customer’s awareness to Petemo, Bicycle and Daiso brand:
    – Utilize other platforms (Facebook, Tiktok…) to increase brand awareness
    – Create advertising and marketing content to do the branding on those platforms
    – Drive traffic from those channels to offline stores or Aeoneshop/Shopee site…
  2. Improving display and selling way in-store:
    – Survey the market, competitor
    – Propose the way of display, presentation, POP… to improve selling way in store
    – Monitor all stores to apply and maintain proper selling way in store
  3. Improving efficiency of Operation
    – Check and follow up stores to find out issues and suggest proposal to solve and improve operation efficiency 
    – Support for new store opening
  4. Improving display and selling way in-store:
    – Survey the market, competitor
    – Propose the way of display, presentation, POP… to improve selling way in store
    – Monitor all stores to apply and maintain proper selling way in store

Requirements

  • College degree in Marketing, Economic or equivalent qualifications
  • 1-2 year experience in retail is a plus
  • Have the innovative mindset, propose innovative ideas
  • Creative in making advertising content
  • Communication and negotiation skill/figure

Working location: 30 Tân Thắng, Sơn Kỳ, Tân Phú, HCM

Contact: Ms. Phương: minhphuong.vu@aeon.com.vn

[HCM] Merchandising Executive – Category: Sport (Chuyên viên thu mua ngành hàng thể thao)

Main Duties: 

1. Make & propose Assortment Plan

– Making item sale plan and SH map & conceptional assortment plan

– Set focus item (Price, Sales & Purchase plan and Price & Cost)

– Schematic plan and Block layout for display

– Making Promotion plan

2. Follow Merchandise Policy & 52W sales plan

– Analize 3C (Customer, Competitor & Company) pre-season with Marketing view and make Group Policy based on Soft line policy

3. Check Sales & Stock progress and adjustment in season

4. Budget plan and Control

5. Supplier management

– Develop sourcing for merchandise from local suppliers

– Ensure suppliers have the capability and capacity to provide product in line with agreed timescales and quality standards

– Build and maintain excellent relationship and network with suppliers

– Ensure all aspects of supplier performance is properly and effectively assessed and managed, taking appropriate remedial action where necessary

– Get better condition for TOP suppliers.

6. Other Duties

Requirements: 

• University degree, preferably in Economics, Business Management or related subjects.

• 04-year experience in retail with the same category.

• Customer-focused

• Show the passion of the merchandise career.

• Strong analytical ability and good in data/ figures.

Working Location: Headquater

Contact email: minhphuong.vu@aeon.com.vn

[AEON HUẾ] – TRƯỞNG NGÀNH HÀNG/ LINE MANAGER

Candidate can apply Line Manager position for one of following:

  • Foodline
  • Softline
  • Hardline
  • Customer Service & Cashier
  • Omni Chanel
  • MMD

JOB DESCRIPTION:

A. Roles and responsibilities:

1.Operations duties

a. Merchandise management

– Supervise subordinates to ensure:

• Received merchandise at loading bay is in correct quantity, quality and specifications.

• Merchandise on sales floor is fully replenished, in good conditions & quality.

• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.

• Changing price label (if necessary) is completed before store opens.

– Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.

– Plan, prepare and assign tasks for subordinates for bi-annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.

– Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.

b. Non-merchandise management

– Supervise subordinates to ensure:

• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.

• Sales floor/pillar/wall is kept clean & tidy.

• All backrooms are locked and in good conditions.

• Fire Safety procedure is carried out properly.

– Make order request for equipment and get approval from Store Manager.

c. Customer service

– Handle customer complaints raised by Division Leader(s), difficult and complicated sales.

– Always remind subordinate to promote “customer first” spirit.

– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

2. Sales and Profits

– Brief subordinates on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.

– Share information about customer voice or any arising issues.

– Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.

– Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.

– Analyze sales figures and forecasting future sales volumes to maximize profits.

– Analyze and interpreting trends to facilitate planning.

– Take overall responsibility for the successful execution of all promotion schemes.

– Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.

– Prepare for higher management review

– Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.

– Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.

3.Manpower management

– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.

– Monitor subordinates’ attendance and attire.

– Approve duty roster, shift plan raised by subordinates.

– Be responsible for subordinates’ performance.

– Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, training and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide subordinates to follow the rules and regulations

5. Others duties:

– Opening store, Closing store.

– Approve all kind of documentation raised by subordinates.

– Other tasks or responsibilities as assigned by Store Manager.

B. Qualification and Job Requirements:

  • University Degree
  • Have 05 years experience, Sound knowledge of retail background
  • Excellent communication skills, Good command of English: verbal and written
  • Good problem solving & presentation skills.
  • Be able to work at shift & public holidays
  • Ability to adapt quickly and react positively to business needs and changes in strategies
  • Strong initiative and leadership skills
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

If you are interested in the position, please do not hesitate to send your application to HR Dept: tuyendung.hn@aeon.com.vn

Tel: (024) 6277 8333 – EXT: 763

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO NHẬN HÀNG (MMD GROUP LEADER)

I. KEY RESPONSIBILITIES

1. Merchandising management

– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders.

– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).

– Monitor merchandise exported from store to be delivered to customers or for maintenance purposes.

– Monitor merchandise destroy at garbage storage area.

– Inspect PA zero process to control inventory.

– Monitor the return of slow-moving, non-confirming merchandise to suppliers.

– Work with suppliers during receiving merchandise to solve any arising issues.

– Manage loading bay, ensuring the best condition for all equipment and tools.

– Communicate with relating parties to coordinate and take initiatives to support the receiving of merchandise.

– Carry out stock take according to Store’s procedures and regulations.

– Receive, check VAT invoices from suppliers then pass to HQ Accounting Department for payment.

– Assist MMD Manager in making plan, arranging manpower, asking for manpower support from other departments to prepare for bi-annual stock take (Store) and monthly stock take (Foodline) to control inventory levels.

– Assist MMD Manager in monitoring stock take activities to ensure accuracy and effectiveness.

– Assist MMD Manager in analyzing stock take report and reconcile with data storage system in cooperation with other departments.

2. 5S and Safety Implementation

– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.

– Ensure the best conditions for all equipment and tools.

3. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.

4. Rules and Regulations

– Follow all Department procedures relating to merchandise management.

– Follow safety, health procedures, Company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties

– Make periodical report as required by job nature.

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by MMD Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– University/College degree. 

– Minimum 01 year of experience in the same function. 

– Be able to work at shift & on Public holidays. 

2. Preferred skills:

– Good communication and problem solving skills. 

– Self-disciplined with ability to work independently. 

– Computer literate (Word, Excel, Power Point). 

– Ability to communicate in English (verbal and written) is a plus. 

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO HÀNG – BỘ PHẬN BÁN HÀNG ĐA KÊNH (OMNI CHANNEL – DELIVERY GROUP LEADER)

I. KEY RESPONSIBILITIES 

1. Delivery management

– Coordinate with Operation team to arrange and plan driver in house and 3rd party to ensure delivery resources

– Manage and coordinate the delivery of the delivery staff

– Divide orders by wards and districts to optimize shipping

– Track and update vehicle schedules and delivery progress.

– Conduct data analysis and propose solutions, orientation to improve driver performance

– Assist/Draw up project planning, implementing and communicating across the involved stakeholders to coordinate the team’s scope of work & timelines

– Develop and implement improvement initiatives to boost Driver Supply

– Check, monitor, remind and guide staff to contribute work follow deadline. 

2. Customer service

– Manage customer enquiry for all on-line channels with fast & appropriate response

– Escalate of all problems/complains and get advice from LM to assure they are satisfactory resolved

– Update all related issues regarding the orders for further coordinating with customer

– Follow customer’s trend, comment, feedback and report related delivery. 

3. Expense control

– How to improve effective cost per working hours for delivery.

– Manage materials and equipments reasonably.

4. Rules and Regulations

– Follow all working procedures, the company’s policies, rules and regulations.

– Check, monitor, remind and guide Key Staff and General staff to follow the rules and regulations.

5. Other tasks

– Other tasks or responsibilities as assigned by superiors

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– University/College degree.

– Minimum 1 year related experience is required. 

– At least 1 year experience in management level

2. Preferred skills

– Good communication, problem solving and leadership skill.

– Logical thinking and reasonable work arrangement

– Good understanding on E-commercial Sales (general trade market and selling)

– Competently the routes in the city

– Have a polite and friendly attitude.

– Have customer service mindset.

– Teamwork skill: Actively promote team work.

– Be able to work at shift & on Public holidays.

– Have ability to relocate to other Stores as per Company’s assignment is a plus.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

Aeonmall messenger