E-commerce Deputy Manager (Product Owner)

JOB DESCRIPTION

Primary Objective:

The company plans to build and rebrand a new omni-channel system in 2023. This position is for a Project Manager and Product Manager in the construction of this new system. The Product Owner will be responsible for building and promoting the new system to “maximize omni-channel sales and user acquisition”. This person will shape requirements, prioritize the backlog, approve user stories and acceptance criteria, liaise with key stakeholders, and work daily with the project team.

Key Activities:

  • Software Product Management, Product Owner/retail EC system, SCM, WMS, TMS
  • Understand business strategy and roadmap, define product vision and roadmap
  • Overall product design, Delivery planning, and Ownership and management of service quality
  • Backlog management and work prioritization.
  • Clear understanding of business requirements, benefits, priorities, and business dependencies.

Roles and responsibilities:

a.Understand business strategy and roadmap, define product vision and roadmap

  • Our focus is omni-channel; to understand AEON Vietnam’s business model and define a vision and roadmap for an omni-channel product that provides customers with the products they need wherever they are.

b.Project Promotion/Overall product design, Delivery planning, and Ownership and management of service quality

  • Build a new omni-channel system in 2023.
  • Ownership and management of product design, delivery planning, and overall service quality, including shaping requirements, prioritizing backlog, approving user stories and acceptance criteria, working with key stakeholders, and working with the project team on a daily basis.

c.Stakeholder management and communication – users, customers, governance, and organizational leadership

  • Requires communication with various Stakeholder Requires diverse management and communication with external (system vendors, third parties, etc.) and internal (various departments outside of the DX department).

d.Manage product’s financial and resource planning

  • Develop and improve products in a wide variety of ways. Manage the financial and resource planning for the product.

REQUIREMENTS

Qualification and Job Requirements:

  • Bachelor’s Degree in Computer Science, related technical field, or equivalent practical experience.
  • 4+ Years  of experience in product management, technical program management, software development, or equivalent relevant experience.
  • Experience defining and managing roadmaps for multiple products and functions with varying timelines.
  • Applicants must be good in English, specifically in verbal and writing and reading skills.
  • Demonstrated leadership ability to effectively negotiate internally and externally to build consensus.
  • To a diverse range of technical and non-technical To a diverse range of internal and external stakeholders Demonstrated ability to communicate clearly and effectively.
  • Strong project management skills to estimate the timing of each project, develop a plan, and drive it forward so that it can be executed on time.
  • Experience with design/prototyping/management tools (e.g.: Figma, InVision, Zeplin, Balsamiq, Axure RP, MS Visio, Jira, Wiki, …).

Preferred skills:

  • Strong Written and Verbal Communication Skills
  • Experience in the Retail industry, expertise in Retail Marketplaces
  • Experience in agile development, such as Scrum and Kanban
  • Software development experience
  • UX design expertise, with proven ability to develop high-quality UX flows and wireframes
  • SQL competency

If you are interested in this position, please send your CV to Mr. Luân via luan.lai@aeon.com.vn.

Thank you!

Ecommerce Marketing Strategy Deputy Manager

Primary Objective:

– Play a crucial role in achieving Aeon Eshop business goals and objectives by building Marketing strategy & lead the marketing team to effectively executive activities, promotion, advertisement.
– Apply digital tools & tactics to drive traffic to company pages and accumulate loyal customers database.
– Plan & lead mid to long term marketing strategy to gain trust & strong bond with Aeon customers.
– Cooperate with internal & external marketing team to plan, develop and implement all aspects of digital marketing strategy to reach more customers, achieve more revenue, and build stronger relationships with our customers/partners.

Key Activities:

1.Marketing Strategy to enhance customer’s engagement.:

  • Continuously analyze PEST, SWOT, company, target customers, competitors to clearly understand current situation.
  • Plan & propose 4P strategy, marketing calendar, promotion campaigns to achieve company goals.
  • Develop & manage social networking channels: Facebook, tik tok , zalo, YouTube, Instagram…
  • Utilize all owned, earned & paid media to effectively & efficiently reach KPIs & objectives.

2.Lead marketing team to achieve KPIs

  • Leading & developing the team to effectively working toward common goals.
  • Setting KPIs, Goals, Objectives & guide the team to achieve these targets.
  • Cooperate with internal & external teams to accomplish company missions and projects.
  • Nurture learning & developing spirit among team.

3.Develop & optimize current & future Ecommerce platforms:

  • Analyze & optimize current platform: UX UI, front-end, back-end & customer purchasing process.
  • Take part in projects to build & develop new platform follow company direction.
  • Cooperate smoothly with payment, delivery & other service partners to bring all-rounded experience to customers.
  • Integrate & utilize supporting system & tools such as CRM, to maximize customer life time value.
  • Development plan according to each specific stage to assess the level of each campaign.

4.Control Marketing budget & expenses to reach target operating income with Deputy Ads Manager:

  • Regularly review & revise contracts, agreement with agencies & partners in order to maximize efficiency & ROI.
  • Control marketing budget and other related expenses to achieve target operating income.
  • Utilize all owned & earned media to reduce dependence on paid media.

Qualification and Job Requirements:

  • Bachelor’s or MBA Degree in Business or Marketing
  • 5 – 6+ Years Experience in Marketing or similar position.
  • Strong experience in Retail, Ecommerce & Marketing
  • Fluent in English is a must – working with Japanese Boss

Preferred skills:

  • Strong Written and Verbal Communication Skills
  • Insights of retail & customer journey
  • Team-Oriented, Goal-Oriented, Customer-Oriented
  • Full understanding of social media, digital ads & martech
  • Must be able to handle multiple projects at the same time
  • Problem Solving skills
  • Strong can-do spirit and open mindset.
  • Strong presentation / reporting skills.

Apply by: Send your CV via mail: ngan.nguyen@aeon.com.vn

[Hanoi Office] Construction Deputy Manager

Roles and responsibilities:

  • Check detailed drawings, Retail Store layouts and propose new layouts.
  • Check and review designs
  • Propose reasonable and localize specification and material, investment plan with schedule to Managers and General Managers
  • Communicate and discuss internal related department to finalize designs on schedule and related local authorities
  • Check details and control construction schedule
  • Analyze costs which come from contractors and propose to on the board
  • Discuss with related companies/ tenants, control contracts & renovation work by tenants as necessary 
  • Control Tender calling for contractors, detailed Interior Design and the Cost of projects
  • Join and assist site meeting as necessary
  • Assist Managers or General Managers who work for development stages

Qualification and Job Requirements:

  • Bachelor Degree (majoring in Construction, Architecture/Construction Engineering, Interior Design and relevant fields)
  • 5 years of experience in construction project management/ supervising buildings
  • At least 1 year of experience in retail business
  • Experience in Design management and Design’s authority supervising
  • Well known to Tender calling and Contracts
  • Project Management skill
  • Basic business English
  • Good survey & analytical skills
  • Able to travel outstation (including foreign countries)

Please send your updated CV to: Ms. Duong: duong.hoang@aeon.com.vn

[HA NOI OFFICE] Merchandising Deputy Manager (Category: Hardline products)

Key responsibilities:    

  • Cooperate with MD Head Office to develop strategy for line/ division/ category responsible and implementation to reach company target
  • Manage/ coaching/ supervise subordinates on both daily task and long-term manpower development
  • Cooperate with store operation and other departments to deliver strategy/ sales plan
  • Develop customer wants based on attractive assortment and pricing
  • Set department budget and manage all division KPI: Sales/ Neire/ GP/ PA/ Closing stock/ TOD ….
  • Promotion Planning (weekly/ monthly/ yearly)
  • Develop and make good relationship with supplier base on win- win situation.
  • Be in charge of new store opening and store renovation base on company agenda
  • Attend and do presentation regarding proposals, review and planning as monthly basis
  • Manage the compliance in own group
  • Standardize and localize assortments, schematic plans, display ways and information flows to enhance productivity accelerate expansions
  • Control other basic rules (supplier contact, rebate management, master registration, communication tool and other SOP)
  • Check and approve submissions from subordinate regarding ordering, listing, agreement and expenses.

Job Requirements:

Qualifications & Experience:

  • Preferably University degree in Economics, Business Management or relevant majors.
  • Preferably 5 years of experience in retail with the same category and 2 years at leader/ manger positions – prefer experiences in opening new stores

Knowledge, Skills & Behaviors:

  • Fluency in English languages (both written and oral).
  • Customer-focused mindset
  • Leadership mindset
  • Passion for merchandising career.
  • Good communication and negotiation skills.
  • Self-discipline with ability to work independently and under pressure.
  • Strong analytical ability and good in data/ figures.
  • Abilities to use computer, office programs and databases.

Please send your updated CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 8333, Ext 713

[Hanoi Office] Development Deputy Manager – Research & Planning

Job Purpose & Scope of the role:

Development Deputy Manager (Research and Planning) is responsible for identifying potential locations for SC/ GMS, looking for suitable projects for stores operated by Aeon Vietnam, preparing all necessary information regarding development, making necessary feasible studies and managing internal procedures of all SC projects.

Key responsibilities:    

  • Identify potential locations for SC Development in consideration of Development Area Strategy
  • Assist SC Development for its smooth construction including but not limited to resolving disputes with land owners from time to time
  • Obtain and prepare necessary documents and information for making Agreement
  • Research & find out strategies of SC and Store Development Area 
  • Analyze existing SC and store P/L
  • Assist to make Mid Term SC and Store’s Development Planning and Annual Strategy for SC and Store’s Development
  • Develop good relationship with private companies or governmental bodies for developing potential sites and negotiate with them for SC and Store’s Development
  • Carry out Area research (residential areas, competitors, catchment, existing and future roads in new markets).
  • Study SC prototypes (SC structure, Size, Concept, Investment, Layout, Sales) including Tenant Mix of SC
  • In order to make sure that the works of officers and consultants are in order, one shall constantly conduct reviewing and analysis on their jobs and give guidance whenever necessary
  • Constantly have a good grip on the industry trends, market trends and consumer trends
  • Calculate proposed ROI Plans for Development and propose appropriate Investment Amount for Development Projects
  • Develop market research methods and compile market data and related information for SC Development Planning
  • Study and use Map Info System
  • Other tasks or responsibilities as assigned by Development Manager or General Manager.

Job Requirements:

Qualifications & Experience:

  • University Degree

Knowledge, Skills & Behaviors:

  • Good command of spoken and written English and Japanese. Japanese level N1
  • Experience in Finance or Legal (or majoring in Law).
  • Wide network of site development
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
  • Strong communication & negotiation skills (both verbal & written).
  • Be detail oriented and able to handle multi-tasks.
  • Knowledge of SC Development Procedures
  • Knowledge of Authority submission and Necessary License
  • Basic Sales Estimation Skills (Market Size, Market Share)
  • Knowledge of  Methods & Logic of Market Research
  • Knowledge of SC Development Procedures (Before Handover to Opening Manager)

Please send updated CV to: Ms. Huyen – huyen.nguyen@aeon.com.vn

[Ha Noi Office] Development Deputy Manager (Research and Planning)

Job Purpose & Scope of the role:

Development Deputy Manager (Research and Planning) is responsible for management which are identifying potential location for SC and GMS and looking for suitable projects for store operated by Aeon Viet Nam. Preparing all necessary information regarding development and make the necessary feasible study. Manage internal company procedures of all SC projects.

Key responsibilities:    

  • To identify potential location for SC Development in consideration of Development Area Strategy
  • To assist SC Development for its smooth Construction including but not limited to resolving disputes with land owner from time to time
  • To obtain and prepare necessary document and information for making Agreement
  • To work out and provide SC or Store Development Area and the Strategies
  • To analyze existing SC and store P/L
  • To assist to make the Mid Term SC and Store’s Development Planning and Annual Strategy for SC and Store’s Development
  • To develop good relationship with private companies or governmental bodies for developing potential site and negotiate with them for SC and Store’s Development
  • Area research such as residential, competitor, catchment, existing and future road in new market.
  • To study SC proto type (SC structure, Size, Concept, Investment, Layout, Sales) including Tenant Mix of SC
  • In order to make sure that the works of officer and consultant are in order, one shall constantly conduct reviewing and analysis on their jobs and give guidance whenever necessary
  • To constantly have a good grip on the industry trend, market trend and consumer trend
  • To calculate the proposed ROI Plan for Development and propose appropriate Investment Amount for Development Project
  • To develop market research method and compile market data and the related information for SC Development Planning
  • To study and operate for Map Info System
  • Other tasks or responsibilities as assigned by Development Manager or General Manager.

Job Requirements:

Qualifications & Experience:

  • University Degree

Knowledge, Skills & Behaviours:

  • Good command of spoken and written English and Japanese. Japanese level N1
  • Experience working for Finance or Legal department (or Legal Major degree).
  • Wide network for site development
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
  • Strong communication& negotiation skill (both verbal & written).
  • Detail oriented and be able to handle multi-tasks.
  • Knowledge for SC Development Procedure
  • Knowledge for Authority submission and Necessary License
  • Basic Sales Estimation Skill (Market Size, Market Share)
  • Knowledge for the Method& Logic of Market Research
  • Knowledge for SC Development Procedure (Before Handover to Opening Manager)

Glam Beautique Deputy Manager – Merchandising

Key Responsibilities:

– Work closely with MD on the Strategic Key Categories about: Product concept, 3C Analysis, Assortment plan, Monthly & Quarterly Sales plans in order to achieve the Sales & GP budget
– Working on the data for Analysis and keep MD updated with Market Trend of product/category, Competitor benchmark…
– Propose Innovative Ideas, New Product Development, New Proposal to support Business development
– Support MDs in negotiation with suppliers on Price, Trade Terms, Promotion Plan to get the best offer
– Work with MD on developing Planogram/Schematic plan for product display; and coordinate with SV/OPR to ensure selling floor always well-maintained
– Manage the Purchase-Sales-Inventory of all Departments
– Coordinate with GB Manager to work on the Layout, Fixture for New Store Opening (NSO) / Store Renovation
– Do weekly Market & Competitor survey
– Coordinate activities with other departments of the company.
– Train & Mentor BEAUTY MD, Assistant MD, store staffs of GB
– Other tasks might be assigned by superiors Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.

Job Requirements:

1.Qualifications & Experience

– University / College degree, preferably in Economics, Business Management or related subjects
– 03-year experience in retail with the same categories or department

2. Knowledge, Skills & Behaviors:

– Show the passion of the merchandise career, wide knowledge about Health & Beauty Retail industry
– Customer-focused / Customer Oriented mind set
– Strong Communication and Negotiation skills, Presentation skill
– Self-disciplined with ability to manage & support well under staff
– Strong analytical ability and good in data / figures
– Fluency in Vietnamese and English languages (both written and oral).

Development Deputy Manager

Key responsibilities:

– To identify potential location for SC Development in consideration of Development Area Strategy
– To assist SC Development for its smooth Construction including but not limited to resolving disputes with land owner from time to time
– To obtain and prepare necessary document and information for making Agreement
– To work out and provide SC or Store Development Area and the Strategies
– To analyze existing SC and store P/L
– To assist to make the Mid Term SC and Store’s Development Planning and Annual Strategy for SC and Store’s Development
– To develop good relationship with private companies or governmental bodies for developing potential site and negotiate with them for SC and Store’s Development
– Area research such as residential, competitor, catchment, existing and future road in new market.
– To study SC proto type (SC structure, Size, Concept, Investment, Layout, Sales) including Tenant Mix of SC
– In order to make sure that the works of officer and consultant are in order, one shall constantly conduct reviewing and analysis on their jobs and give guidance whenever necessary
– To constantly have a good grip on the industry trend, market trend and consumer trend
– To calculate the proposed ROI Plan for Development and propose appropriate Investment Amount for Development Project
– To develop market research method and compile market data and the related information for SC Development Planning
– To study and operate for Map Info System
– Other tasks or responsibilities as assigned by Development Manager or General Manager.

Job Requirements:

Qualifications & Experience:
– University Degree
– Have experience developing retail store.
– Have experience managing over than 5 staffs.

Knowledge, Skills & Behaviors:
– Good command of spoken and written English.
– Wide network for site development
– Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
– Strong communication& negotiation skill (both verbal & written).
– Detail oriented and be able to handle multi-tasks.
– Knowledge for SC Development Procedure
– Knowledge for Authority submission and Necessary License
– Basic Sales Estimation Skill (Market Size, Market Share)
– Knowledge for the Method& Logic of Market Research
– Knowledge for SC Development Procedure (Before Handover to Opening Manager)

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