Operation - Trang 2 trên 2 - AEON Việt Nam

[Hai Phong] Division Leader – Home Fashion, House Hold, DIY

***KEY RESPONSIBILITIES
1. Operations duties
a) Merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All merchandise displays are in accordance to schematic plans and all price tags/ POPs are correct.
• The changing of price labels (if necessary) is completed before store opens.
– Order stock directly with Suppliers and receive stock from MMD.
– Verify and approve inventory orders raised by Group Leader(s).
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Support Foodline with monthly Stock Take as directed by supervisors.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Days & Mommy Days and Public Holidays.

b) Non-merchandise management
– Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floors are kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
– Execute store opening & closing as directed by supervisors.

2. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customers’ needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle customer complaints raised by Group Leader(s) and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

3. Sales and Profits
– Brief Group Leader(s) on previous day’s sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Brief promoters on promotion schemes.
– Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.

4. Manpower management
– Plan Monthly Division’s duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty rosters and shift plans raised by Group Leader(s).
– Be responsible for Group Leader(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

5. Rules and Regulations
– Follow all working procedures, company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.

6. Other duties
– Open & close store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.

***JOB REQUIREMENT:
1. Qualifications & Experience
– University/College degree.
– At least 3 years of related experience in retailing business or supermarket environment and 01-year of experience in managing a team of at least 5 staffs.

2. Knowledge, Skills & Behaviors
– Strong analytical skill and good at data/figures.
– Fluency in Vietnamese and English languages (both written and oral).
– Teamwork skill: actively promote teamwork.
– Service orientation: customer service mindset.
– Leadership: Acting leadership by example.
– Good presentation, problem solving and sales skills.
– Computer skills (Word, Excel, PowerPoint).
– Ability to cope with stressful situation at work.

Please send your updated CV to: Ms. Linh – hr.lechan@aeon.com.vn

[SMPT/Store Management] – Executive – Grocery

KEY ROLES AND RESPONSIBILITIES

•Make and check daily working schedule for each store

•Make new hire orientation

•Support all new stores’ opening: modify, update training document, organize training class, make to-do-list, etc.

•Make focus items by month, season and make sale plan by week (52 weeks)

•Analyze actual sales and give proposal of solutions for all stores

•Be responsible for staff’s attendance and performance; regularly motivate subordinates in daily works

•Manage stock, assortments, POG of Grocery

•Check, monitor, remind & guide officers & store staff to follow all working procedures, rules and regulations

REQUIREMENTS

•University/ College degree

•Minimum 3 years of experience in grocery manufacturing or related experience in retail industry

•Have experience in team management

•Good planning, organizing & time management skills

•Good communication skill

•Detailed oriented and be able to handle multitasks

•Strong leadership and relationship management

•Good command of spoken English

•Be able to work in shifts and public holidays

Please send your updated CV to: Ms. Doan – doan.pham@aeon.com.vn

Operation Accounting Officer (9 months contract)

1. Key responsibilities:
– Prepare & print barcode voucher, control transferring, checking statement of using voucher from store.
– Coordinate with Marketing and Merchandising department to run voucher for promotion
– Input daily cash sales transaction in SAP, control credit sales, credit card, refund and A/P account.
– Reconcile petty cash, sales and bank statement daily and monthly
– Any other tasks assigned by Chief Accountant & supervisor.

2. Job Requirements:
– Bachelor Degree in accounting/ Finance
2.1 Qualifications & Experience:
– 1-2 year experience in Accounting Department/ Retails business
2.2 Knowledge, Skills & Behaviors:
– Ability to work both independently and as a team member under high pressure.
– Enthusiasm, adaptability, team-spirit are required

Operation Accounting Officer (Part-time 8 months)

Key responsibilities:

– Prepare & print barcode voucher, control transferring, check statement of using voucher from stores
– Coordinate with Marketing and Merchandising department to run voucher for promotion
– Input daily cash sales transaction in SAP, control credit sales, credit card, refund and A/P account
– Reconcile petty cash, sales and bank statement daily and monthly
– Any other tasks assigned by Chief Accountant & Supervisor

Job Requirements:
1. Qualifications & Experience:
– Bachelor Degree in Accounting or Finance
– 1-2 year experience in Accounting Dept/ Retails business

Knowledge, Skills & Behaviors:
– Ability to work both independently and as a team member under high pressure
– Enthusiasm, adaptability, team-spirit are required

Nhân Viên Đóng Gói Hàng Hóa

Trách nhiệm chính

– Nhận danh sách đơn hàng từ sale sau đó đi lấy hàng tại khu vực Siêu thị
– Sắp xếp hàng hóa lấy vào đúng khu vực cho phép
– Kiểm tra đúng sản phẩm (tên sản phẩm, mã SKU, hạn sự dụng, màu sắc..) đúng với đơn hàng
– Lấy đúng và đủ sản phẩm như trong đơn hàng đã đặt sau đó bỏ vào thùng giấy (đóng gói mút xốp, bong bóng với những sản phẩm dễ vỡ, hàng hóa chất, tẩy rửa…)
– Dán 1 giấy PO lên phía trước thùng và 1 để vào bên trong thùng (chắc chắn rằng danh sách sản phẩm trong đơn đúng và đủ với thùng hàng thực tế)
– Đưa thùng hàng qua kế toán Thương mại Điện tử để scan sales
– Đặt thùng hàng lên kệ để sẵn sàn đi giao cho đơn vị vận chuyển
– Hỗ trợ bàn giao đơn hàng cho đơn vị vận chuyển, dán thùng hàng nghiêm chỉnh sau khi đã kiểm tra xong

Yêu cầu chung

– Tốt nghiệp Trung học Phổ thông
– Nhanh nhẹn, nhiệt tình, siêng năng
– Có thể đi ca và các ngày Lễ Tết

[Hai Phong] Admin Manager

Key Responsibilities:

1. Administrative tasks

– Implement store operating plan within budget parameters and sustain during financial year.

– Develop and implement new administrative systems, such as record management.

– Supervise daily store warehouse’s opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.

– Supervise material order to ensure cost efficiency, the ordering and issuing of uniforms, name badges and swipe cards.

– Coordinate with Aeon Delight to tackle issues relating to house-keeping, security and technical matters.

– Receive and work with inspection team from governmental authorities.

– Supervise other matters relating to staff’s benefits, i.e. staff bus, staff canteen, medical room, garbage management.

2. Process & Guidelines

– Develop working process, guidelines for other departments to ensure smooth operation.

– Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.

3. Cost Control

– Rigorously examine store’s budget and expenditure to come up with cost saving plan.

– Control store expenditure within budget parameters.

– Promote, strengthen cost effectiveness mindset to all Store staff.

4. Supporting roles

– Plan ahead and work towards material order and related processes for new store’s opening.

– Support other functions in execution of promotion schemes, customer survey, handling customer’s grievance and finding solutions to arisen difficulties in operation.

– Support other departments regarding recruitment plan, staff allocation plan to ensure adequate staffing for smooth operation, especially in peak seasons.

5. Manpower management
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.

– Ensure efficient leadership to direct the Line/Department towards Company’s business strategies.

– Take part in recruitment & selection activities for Line/ Department’s staffing.

– Motivate, training and develop staff in order to encourage their professional development.

– Identify potential staff for succession planning purposes.

6. Other duties
Other tasks or responsibilities as assigned by Store Manager and or Senior General Manager – Operation.

Job Requirements:

Qualifications & Experience:

– University graduate.

– A minimum of 5 years related office/administrative management experience, preferably in retail industry.

Knowledge, Skills & Behaviors:

– Computer literacy (Ms. Office, Internet,…).

– Sound knowledge of retail background.

– Highly organized and able to prioritize, demonstrated attention to detail.

– Advanced written, verbal, and interpersonal communication skills.

– Demonstrated ability to build effective teams and motivate employees.

– Strong initiative and leadership skills.

– Excellent communication skills, both verbal and written.

– Ability to adapt quickly and react positively to business needs and changes in strategies.

– Good command of English: verbal and written.

– Be able to work at shift & on Public holidays.

– Have ability to relocate to other Stores as per Company’s assignment is a plus.