[HCM] MERCHANDISING OFFICER – ECOMMERCE

Job Description:

  1. Work and align with Category Manager to plan category development in term of new assortments/ brands growth/ sellers:
    –  Work closely with Offline-channels’ MD team to ensure a rich assortment of products to the E-commerce target customers.
    – Carry out E-commerce Category Management (E-CAT), and promote AEON’s Private Brands and other exclusive brands
    – Ensuring Category achieve sales target and Gross Profit for monthly, quarterly and annually
    – Engage with the brands to join the campaign (exclusivity, traffic, always on promotion)
  2. Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further marketing, pricing and product selection:
    – Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
    – Ensure products being available and more variety to meet online Shopper needs
    – Understand data points to provide insights to brands regarding sales performance and operational improvements
    – Monitor and improve Sales and Gross Profit of department in-charge with detailed and on-time reports
  3. Prepare and implement seasonal/weekly promotion plans, campaigns and initiatives to drive sales:
    – Involve in flatform campaigns and create individual campaigns for Category and brand partners
    – Creating ideas to promote products, brands,…
  4. Work closely with internal teams (eg: marketing, content, accountant,…) to optimize the project activites:
    – Support other members in Sales activities, when necessary, to achieve organizational targets.
    – Do weekly Market & Competitor survey,
    – Perform other tasks assigned by EC Manager

 Job Requirements:

  • College or University degree, preferably in Economics, Business Management or related subjects
  • How to calculate cost, profit, basic account is preferable
  • Self-disciplined with ability to work independently and under pressure
  • Customer-oriented mindset
  • Fluency in Vietnamese and English languages with intermediate level (both written and verbal)

Working Location: Head Quarter, No. 30 Tân Thắng, Tân Phú, HCMC

Benefits:

  • 13th Salary & Performance Bonus.
  • 12 paid days off per year.
  • Meal Allowance & Gasoline.
  • Social insurance, Health insurance
  • Teambuilding, Staff Party 
  • Friendly, dynamic & flexible working environments.

How to apply: 

Email: THUY.NGUYENTHITHANH@AEON.COM.VN

Subject: Apply for Merchandising Officer – ECommerce

PIC: Nguyễn Thị Thanh Thúy

Phone: 8490147209

 

[AEON TẠ QUANG BỬU] DIVISION LEADER – HARDLINE & KIDLINE

Operations management:

– Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if neccessary) is completed before store opens.
– Verify and approve inventory orders raised by Group Leader(s).
– Understand clearly the work of the department to control loss through PAZero.
– Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
– Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Selling floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly
– Maintain 5S as the company rules
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.

Sale and profit:

– Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
– Breakdown the sales target given by Line/ Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.
– Overall plan and supervise the execution of promotion schemes.
– Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
– Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Line Manager.

Manpower management:

– Plan Monthly duty roster and manpower schedule.
– Ensure sufficient manpower during business in ad-hoc situations.
– Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
– Approve duty roster, shift plan raised by Supervisor(s).
– Be responsible for Supervisor(s) and General Staff’s performance.
– Take part in recruitment & selection activities for Division’s staffing.
– Motivate, training and develop staff in order to encourage their professional development.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

Customer satisfaction:

– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction
– Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.

Rules and Regulations:

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.

Other duties:

– Opening & closing Store.
– Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
– Other tasks or responsibilities as assigned by Line Manager/ Store Manager.

Job Requirements:

– College/University degree.
– At least 03 years related experience in related to merchandise management and 01 year experience in managing a team.

– High pressure.

– Detail oriented and be able to handle multi-tasks.

– Be able to work at shift & on Public holidays.

– Leadership: Acting leadership by example.

– Reasoning ability: Ability to definite problems. Ability to solve practical problems and deal with difficult situations.

Please send CV to HR Dept:

Email: tanhung.duong@aeon.com.vn

[AEON XUÂN THỦY] TRƯỞNG NHÓM GIAO NHẬN HÀNG (MMD GROUP LEADER)

I. KEY RESPONSIBILITIES

1. Merchandising management

– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders.

– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).

– Monitor merchandise exported from store to be delivered to customers or for maintenance purposes.

– Monitor merchandise destroy at garbage storage area.

– Inspect PA zero process to control inventory.

– Monitor the return of slow-moving, non-confirming merchandise to suppliers.

– Work with suppliers during receiving merchandise to solve any arising issues.

– Manage loading bay, ensuring the best condition for all equipment and tools.

– Communicate with relating parties to coordinate and take initiatives to support the receiving of merchandise.

– Carry out stock take according to Store’s procedures and regulations.

– Receive, check VAT invoices from suppliers then pass to HQ Accounting Department for payment.

– Assist MMD Manager in making plan, arranging manpower, asking for manpower support from other departments to prepare for bi-annual stock take (Store) and monthly stock take (Foodline) to control inventory levels.

– Assist MMD Manager in monitoring stock take activities to ensure accuracy and effectiveness.

– Assist MMD Manager in analyzing stock take report and reconcile with data storage system in cooperation with other departments.

2. 5S and Safety Implementation

– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.

– Ensure the best conditions for all equipment and tools.

3. Manpower management

– Plan and prepare duty roster, shift plan and assign subordinates on duty.

– Ensure sufficient manpower during business in ad-hoc situations.

– Ensure General Staff’s attendance and attire.

– Be responsible for General Staff’s performance.

– Identify and reduce unnecessary tasks to increase staff productivity.

– Regularly train and motivate subordinates in daily works.

– Identify potential staff for succession planning purposes.

– Build and promote team work spirit.

4. Rules and Regulations

– Follow all Department procedures relating to merchandise management.

– Follow safety, health procedures, Company’s policies, rules and regulations.

– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties

– Make periodical report as required by job nature.

– Support other departments as necessary.

– Other tasks or responsibilities as assigned by MMD Manager and Store Manager.

II. JOB REQUIREMENTS 

1. Qualification and Job Requirements

– University/College degree. 

– Minimum 01 year of experience in the same function. 

– Be able to work at shift & on Public holidays. 

2. Preferred skills:

– Good communication and problem solving skills. 

– Self-disciplined with ability to work independently. 

– Computer literate (Word, Excel, Power Point). 

– Ability to communicate in English (verbal and written) is a plus. 

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON XUÂN THỦY] TRƯỞNG QUẦY GIAO NHẬN HÀNG (MMD DIVISION LEADER)

I. KEY RESPONSIBILITIES 

1. Merchandising management

– Supervise the receiving and delivery of goods.

– Check the PA Zero process to control the inventory.

– Control the exchange, return, transfer of goods, and internal consumption.

– Control the delivery process for customers – collect money later.

– Practice safe rules and 5S.

– Control stock-take process monthly and annually.

– Human resources management: submit the periodic report and working plan for employees.

2. Rules and Regulations 

– Follow all working procedures, the company’s policies, rules and regulations.

3. Other duties 

– Other tasks or responsibilities as assigned by the Store Manager or Line Manager.

II. JOB REQUIREMENTS 

1, Qualification and Job Requirements:

  • Minimum 3 years of experience in the retail industry during which 1 year in the manager position (including at least 5 members)
  • Be able to work at shift & on Public holidays.
  • Having the ability to relocate to other Stores as per the Company’s assignment is a plus.

2, Preferred skills 

  • Good command of English (verbal & written).
  • Computer literate (Word, Excel, PowerPoint).
  • Soft skills: teamwork, leadership, analyzing, presentation, and problem-solving skills.

III. CONTACT INFORMATION

Please send your resume to email:

  • hr.xuanthuy@aeon.com.vn (Ms. Nhi) 
  • anh.duong@aeon.com.vn (Ms. Minh Anh)
  • hoa.nguyenthanh@aeon.com.vn (Ms. Hoa)

Tel: (024) 6277 8333 – Số nội bộ: 765 / 771

IV. WORKING LOCATION:

AEON XUÂN THỦY – Số 122 – 124 Xuân Thủy, Cầu Giấy, Hà Nội (Tòa Mipec)

[AEON TÂN PHÚ] GROUP LEADER – MMD (Trưởng nhóm Giao nhận hàng hóa)

Roles and responsibilities:

1. Merchandising management
– Monitor the receiving of merchandise at bay to ensure accuracy in quantity and specifications according to purchase orders.
– Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.).
– Monitor merchandise exported from store to be delivered to customers or for maintenance purposes.
– Monitor merchandise destroy at garbage storage area.
– Inspect PA zero process to control inventory.
– Monitor the return of slow-moving, non-confirming merchandise to suppliers.
– Work with suppliers during receiving merchandise to solve any arising issues.
– Manage loading bay, ensuring the best condition for all equipment and tools.
– Communicate with relating parties to coordinate and take initiatives to support the receiving of merchandise.
– Carry out stock take according to Store’s procedures and regulations.
– Receive, check VAT invoices from suppliers then pass to HQ Accounting Department for payment.
– Assist MMD Manager in making plan, arranging manpower, asking for manpower support from other departments to prepare for bi-annual stock take (Store) and monthly stock take (Foodline) to control inventory levels.
– Assist MMD Manager in monitoring stock take activities to ensure accuracy and effectiveness.
– Assist MMD Manager in analyzing stock take report and reconcile with data storage system in cooperation with other departments.

2. 5S and Safety Implementation
– Ensure merchandise and receiving area is free of dust, well arranged, tidy, and neat and in proper area.
– Ensure the best conditions for all equipment and tools.

3. Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff’s attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote team work spirit.

4. Rules and Regulations
– Follow all Department procedures relating to merchandise management.
– Follow safety, health procedures, Company’s policies, rules and regulations.
– Check, monitor, remind and guide General Staff to follow the rules and regulations.

5. Other duties
– Make periodical report as required by job nature.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by MMD Manager and Store Manager.

Qualification and Job Requirements:

  1. University/College degree.
  2. Minimum 01 year of experience in the same function.
  3. Be able to work at shift & on Public holidays.
  4. Have ability to relocate to other Stores as per Company’s assignment is a plus.
  5. Be able to work at shift & on Public holidays.

Preferred skills:

  1. Good communication and problem solving skills.
  2. Self-disciplined with ability to work independently.
  3. Computer literate (Word, Excel, Power Point).
  4. Ability to communicate in English (verbal and written) is a plus.

Please send CV to Ms. Duyên: hr.celadon@aeon.com.vn

Tel: (028) 6288 7711 – Ext: 741

[AEON TÂN PHÚ] GROUP LEADER – FISH (FOODLINE 1)

Roles and responsibilities:

Operations duties
a. Merchandise management
– Supervise General Staff to ensure:
• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
• Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
– Order stock directly with Supplier and receive stock from MMD.
– Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
– Support Foodline with monthly Stock Take as directed by supervisor.
– Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
– Supervise General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy.
• Fire safety procedure is carried out properly.
– Order POP, execute POP exhibition, check POP to ensure correct and adequate information
– Execute floor opening and closing
– Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
– Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
– Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
– Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
– Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).

Sales and Profits
– Co-ordinate with Suppliers to execute promotion schemes.
– Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
– Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
– Provide every day sales figure of concess counter for promoters
– Support cashier in return/exchange merchandise as required.

Manpower management
– Plan and prepare duty roster, shift plan and assign subordinates on duty.
– Ensure sufficient manpower during business in ad-hoc situations.
– Ensure General Staff and Promoters’ attendance and attire.
– Be responsible for General Staff’s performance.
– Identify and reduce unnecessary tasks to increase staff productivity.
– Regularly train and motivate subordinates in daily works.
– Identify potential staff for succession planning purposes.
– Build and promote teamwork spirit.

Other duties
– Closing floor in charge.
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.

Qualification and Job Requirements:

  • College or Technical School graduate.
  • Good communication, problem solving and leadership skills.
  • Customer focused.
  • Self-disciplined with ability to work independently.
  • Good presentation and sales skill.
  • Computer literate (Word, Excel & Powerpoint).
  • Ability to communicate in English (verbal & written).
  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.

Please send CV to Ms.Duyên – HR Dept. AEON Celadon Tân Phú

Email: hr.celadon@aeon.com.vn

(HCM) Nonfood Supplier Management Officer ( Nhân viên Quản lý chất lượng Nhà cung cấp phi thực phẩm)

Roles and responsibilities:

  Collect and Check quality documents of NonFood products:

  • Study related regulations.
  • Develop the required document based on Vietnam regulation.
  • Collecting documents according to the required documents and key in SMD’s file.
  • Check documents and labelling according to SMD’s work instruction and make a transparent feedback
  • Comprehend procedure and apply it
  • Make an ad-hoc and regular reports to Managements.
  • Report in case of finding any non-conformity and provide operation related solutions to superiors
  • Ensure all documents collected  are available for use.
  • Other Duties

Qualification and Job Requirements:

  • University degree
  • Have experience in related areas at least 1 year, preferred experience in retail industry (supermarket/ shopping center).
  • Have knowledge and understanding of Vietnam regulations on quality;
  • Fluency in English language (both written and oral)

Contact email: minhphuong.vu@aeon.com.vn

[Bình Dương] TRƯỞNG QUẦY HÀNG THỰC PHẨM TƯƠI SỐNG (PERISHABLE)

MÔ TẢ CÔNG VIỆC

Quản lý vận hành

  • Kiểm soát hàng hóa bổ sung đầy đủ, tình trạng tốt, trình bày theo quy định của công ty
  • Kiểm tra thiết bị vận hành: ánh sáng, đồ đạc…
  • Kiểm tra khu vực quầy hàng đảm bảo theo quy định của công ty
  • Lập kế hoạch kiểm tra khoa hàng tháng hoặc 2 năm/lần
  • Thực hiện đúng quy trình PCCC

Quản lý nhân sự

  • Lên kế hoạch phân công nhiệm vụ và lịch trình nhân lực của Bộ phận hàng tháng.
  • Theo dõi nhân viên về tác phong, đồng phục trong quầy hàng phụ trách
  • Tham gia các hoạt động tuyển dụng bộ phận
  • Xây dựng và phát huy tinh thần làm việc nhóm.

Quản lý doanh thu và lợi nhuận

  • Phân chia chỉ tiêu doanh số do Cửa hàng trưởng đưa ra
  • Lập kế hoạch và giám sát việc thực hiện các chương trình khuyến mãi.
  • Quan sát/thu thập thông tin/đề xuất về xu hướng bán hàng, nhu cầu của khách hàng và tư vấn cho Phòng Kinh doanh
  • Báo cáo định kỳ từ (các) Trưởng nhóm về doanh số bán hàng cao nhất, kết quả bán hàng khuyến mãi, khảo sát thị trường / khảo sát đối thủ cạnh tranh và gửi cho Cửa hàng trưởng.

Sự hài lòng của khách hàng

  • Hỗ trợ Trưởng nhóm xử lý khiếu nại của khách hàng và đưa ra giải pháp tốt nhất để khách hàng hài lòng

Các nhiệm vụ khác theo sự phân công của Cửa hàng trường – Store Manager

YÊU CẦU

  • Tốt nghiệp Cao đẳng/ Đại học
  • Có ít nhất 03 năm kinh nghiệm liên quan trong môi trường kinh doanh bán lẻ hoặc siêu thị và 01 năm kinh nghiệm quản lý nhóm ít nhất 5 nhân viên 7.
  • Sử dụng tốt tiếng Anh (cả nói và viết)
  • Chịu được áp lực cao
  • Khả năng sử dụng máy tính
  • Kỹ năng giải quyết vấn đề tốt
  • Giao tiếp tốt

CHẾ ĐỘ ĐÃI NGỘ 

  • Nhân viên được phục vụ cơm trưa miễn phí, 
  •  Phụ cấp theo tính chất công việc 
  • Quà mừng vào các dịp lễ/Tết 
  •  Lương tháng 13 
  • Thưởng thành tích hàng năm (performance bonus) 

Bảo hiểm sức khỏe

  • Ngoài bảo hiểm y tế và chương trình khám sức khỏe tổng quát định kỳ theo quy định, Nhân viên còn được tham gia bảo hiểm sức khỏe tùy theo vị trí công việc. 

Phép năm: 12 ngày/năm

  • Ngoài ngày phép được hưởng theo quy định luật Lao Động, Nhân viên được tặng thêm 1 ngày phép vào đúng năm thứ 5 làm việc tại AEON VIỆT NAM. 

Đào tạo

  • Cơ hội học hỏi và phát triển không ngừng qua công việc hằng ngày; các khóa học đào tạo chuyên môn cũng như kỹ năng mềm với những chuyên gia giàu kinh nghiệm của AEON VIỆT NAM và tập đoàn AEON. 

Địa chỉ làm việc: Tầng 1, lô C19, Khu đô thị mới thuộc Khu liên hợp Công nghiệp – Dịch vụ – Đô thị tỉnh Bình Dương, Phường Hòa Phú, Thành phố Thủ Dầu Một, Tỉnh Bình Dương

Bạn vui lòng ứng tuyển tại link: Ứng tuyển tại đây hoặc gửi CV về email maiphuong.nguyen@aeon.com.vn với tiêu đề [Tên vị trí]  Họ và tên

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