Career Tag: Siêu thị

[RDC Hưng Yên] DC OPERATION XD EXECUTIVE (Chuyên viên Nhận hàng)

Working location: KCN Tân Quang, Văn Lâm, Hưng Yên

Primary Objective:

  • Manage all operation of Cross dock section include Receiving, Sorting, Staging according to DC plan and DC role.

Roles and responsibilities:

1. Manage Booking and Receiving from Supplier to DC. Manage Sorting and Staging

– Check, adjust, confirm Booking from Supplier
– Create the inbound volume daily schedule in advantage.
– Monitor the receiving process to make sure receiving data and actual matching together.
– Make sure the receiving capacity of team is utilized by smooth the demand in week or month.
– Make plan in case of the receiving volume over the receiving capacity to meet the business demand.
– Work with MD and suppliers to make all the compliance are followed.

2. Plan and deploy Manpower, Operation, Layout, Working schedule

– Make working schedule for Staffs of team
– Plan Operation, Layout, SOP
– Follow all working procedures, the company’s policies, rules and regulations

3. Detect, solve and take solution for problem. Study to improve operation and capacity

– Manage claim, accident report of loss, problem…
– Support staffs frequently about new issues and find out solution to solve it.

4. Manage Cost of Operation

– Control, calculate, summary, report Cost of Operation

5. Manage KPI, MBO of team

– Create and control KPI for section activities
– Create and control MBO of staffs.
– Do any reports & tasks are assigned by Superior

Qualification and Job Requirements:

  • From Bachelor Degree
  • 2+ year experience in Warehouse Operation
  • Management skill
  • Good at MS Office (Excel, PowerPoint…), Operation system (WMS, SAP, Profit…)
  • Honest & careful
  • Strong negotiation skill
  • Ability to work both independently and as a team member under high pressure
  • Enthusiasm, adaptability, team-spirit are required
  • Good interpersonal and reporting skills
  • Negotiation and problem-solving skills
  • Ability to work with external (Supplier, Other Departments)
  • English skills, both writing and speaking (Reading English skill)
  • Ability to work in Shift, Over time
  • Have basic knowledge of logistic and warehouse operation

Please send your CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 6333 (Ext 763)

[HANOI OFFICE] Supplier Management Deputy Manager (G4)

Key Responsibilities:

I. Duties and Authorities regarding Business Planning

  • Establishment of the strategies of Supplier Management Department (SMD), in long-term (5 to 10 years), mid-term (3 years) and short-term (only next one year). The short-term strategies must be specified in detail in quarterly and monthly activities based on the analysis of situations in societies of either global or local.
  • Grabbing, collecting either objective and subjective situations and any information from varieties of sources.
  • Analysing any situations, our degrees of presence, benefits and risks of results and focusing future of SMD activities in scientific way, to reason for directing and correcting strategies of SMD from time to time.
  • Proposing, officializing, implementing and executing SMD-related policies, regulations and operating systems by analysis of risks, forecasts etc., except any activities relating to marketing, promotions of sales.
  • Becoming the primary contact and department in charge for any activities regarding the Quality Management and Control Department and Customer Service Department (in terms of quality assurance only) of AEON CO., LTD, as well as any governments/authorities’ contracts regarding SMD activities.
  • Any other matters ordered from the supervisor and/or company from time to time

II. Duties and Authority of Execution

1. Improvements and Assurance of Quality of Products & Services

  • SMD Market Analysis:
    • Collecting (and reporting to the supervisor and/or company as appropriate) any information related to the SMD including but not limited to, global trends, AEON group companies’ trends, the Vietnam government’s trends, public opinions’ trends, customers’ trends, manufactures’ trends, products’ trends, financial and investment trends, competitors’ trends, and analyze to extract any matters affecting our SMD activities for corporate brands to be improved.
  • Protection of AEON Images and Brands in Terms of SMD:
    • Watching and collecting (and reporting to the supervisor and/or company as appropriate) any news sources (Paper news, Web news, SNS) relating to AEON group companies’ SMD related activities, and protect our corporate images from the aspect of SMD by any appropriate means in case those news topics are unfavorable to AEON, or may negative impact on our corporate images, as a primary department in charge to corporate with a department in charge of PR.
    • In addition to such activities, this position is allowed to investigate the matter (if unfavorable or negative impact on our corporate brands has occurred) by ordering any related departments, to admonish to correct the situation.
  • Surveys and Analysis;
    • Surveying and examining on SMD evaluation from the society, markets and customers, as well as the impact matters/issues on our corporate brands.
  • Cross-departments Functions, Primary Contact and Proactive SMD Activities;
    • Coordinating company-wide projects of SMD activities if necessary.
  • Any other activities or matters ordered from the supervisor and/or company from time to time.

2.Supplier Product Quality Assurance through Compliance Audit;

  • Deploy procedure set up by HQ team to Hanoi team and propose changes or improvement for the applied procedures feasibly
  • Collecting Documents;
    • Collecting (and reporting to the supervisor and/or company as appropriate) any and every necessary quality document regarding to circulation of our goods and merchandises to sell
    • Checking labelling and document if necessary
  • Training
  • Conduct audits at stores to enhance Supplier Product Quality related to quality documents – POP (Point of Purchase) Improvement
  • Procedure improvement

3.Supplier Product Quality Assurance through Supplier Competency Control (SQRP);

  • Deploy procedure set up by HQ team to Hanoi team and propose changes or improvement for the applied procedures feasibly
  • Perform Supplier Quality Rating Program (SQRP)
    • Conduct risk assessment to select sample for traceability, testing
    • Collect data of returned goods, customer complaints, authority inspection,… at store and score
    • Evaluate Supplier Competency in self-controlling their product quality, based on the rating result and continuously improving Supplier Competency via AEON training program.
  • On-site audit Supplier
    • Perform Supplier Quality Rating Program (Traceability, testing,…)
    • Support or cooperate to improve our business partners regarding products we provide.
  • Training
  • Procedure improvement

III. General Department Management

  • Planning and budgeting;
    • Planning, budgeting and proposing by breaking down the duties into groups, making budgets (Yearly and Monthly) and clarifying ROI to the supervisor, for hiring employees and/or implementing and necessary assets to purchase and/or activities to be made for achieving the duties.
  • Watching Status;
    • Grasping the progress of various activities, management and controlling status to ensure that those are carried out as planned or budgeted, and improving its performance.
  • Dealing Contracts;
    • Upon approvals from the direct supervisors, proposing to select partners/vendors/suppliers to negotiate, negotiating, deciding, making into and drafting agreements/contracts, and issuing any necessary letters or documents to either internal or external regarding any activities to fulfill the department duties, obligations and responsibilities.
  • Maintenance of Policies and Regulations;
    • Investigating, checking, auditing, creating, maintaining, keeping in effective and proposing any policies, regulations or rules related to the department duties, obligations and responsibilities; then upon approvals from the direct supervisors, installing, implementing, enforcing and amending any such policies, regulations or rules.
  • Supervising Staffs, Subordinates and Members;
    • Planning and maintaining all staff activities, jobs, duties, and working schedules (including shift planning, in and out administrations, overtime, and business trip) in the department.
  • Education or Improvements;
    • Planning, educating, and improving all staffs’ knowledge and techniques by evaluating performance through creating Career Development Program, then promoting if any staffs are met to be knowledgeable enough, with good humanities and performance, to become superiorly.
  • MBOs (Management by Objectives);
    • Planning and supervising staffs to establish the yearly MBO and evaluating every half year.
  • Enforcing Company Policies, Rules and Regulations
    • Supervising all staffs in the department to enforce following AEON basic policies/ethics and complying laws and regulations suitable and sufficient as a business person by education.
  • Information Delivery to Staffs;
    • Communicating with delivering any necessary information to the staffs in the department for carrying out their duties.
  • Reporting Duties;
    • Establishing and maintaining an appropriate reporting line from all staffs in the department, and report to and/or seek consultation from the supervisor and/or any other departments if necessary.
  • Understanding of Laws and Regulations;
    • This department is specialized for SMD matters, and it must understand sufficient regarding any laws and regulations regarding SMD activities including but not limited to disposals, environments and charities.
  • Others
    • Any other activities or matters related to the department, or ordered from the supervisor and/or company from time to time.

IV. Special Functions for External Affairs

  • Primary Contact;
    • Being the primary contact, regarding any SMD activities, to receive any requests of guests and visits besides governments (and/or authorities) relations. By such requests, appointing any necessary personnel (including General Directors) in charge by planning scheduling, and attend such visits to welcome and greet.
  • Any other activities defined to be the special function by the supervisor or company from time to time

Job  Requirements:

  • University degrees (knowledge of statistics preferable)
  • BRC / IFS internal audit certificate or lead auditor certificate

Knowledge, Skills & Behaviors:

  • Experienced in SMD and media managements
  • Strong knowledge of presentation skills and choosing appropriate words as both verbal and writing skills
  • Strong communication skill (both verbal and written) in English and Vietnamese
  • Strong negotiation skills for external affairs including authorities and governments
  • Basic risk and crisis management skills.
  • Computer-literate: Word, Excel, PowerPoint, Outlook and Internet and computer graphics and designing.
  • Details oriented and being able to handle multitasks and good problem-solving skill.
  • Excellent organizing and time management skills

Please send your updated CV to Ms. Huyền: huyen.nguyen@aeon.com.vn

Tel: 024 – 6277 8333 (Ext 763)

[VP Hà Nội] Performance Management Executive (Chuyên viên Quản trị năng lực)

Primary Objective:

Manages and coordinates organization-wide efforts to ensure that performance management process is implemented effectively. Participates in organizational strategic planning to enhance workforce capabilities in short and long term.

Main Duties

♦Performance Management:
– Organizing Briefing Session on Performance Management Process in preparation for 03 phases: setting
Goals, mid-year review, year-end review for all G2+ at all work locations.
– Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.
– Participate in the implementation of on-going improvement plan for whole process; standardize all kinds of forms and correspondence relating to the process.
– Timely identify issues and propose remedies to ensure whole process is implemented properly and efficiently.
– Support all gather performance evaluation document & analyses its result
– Support to process data analysis for productivity improvement

♦Succession Planning:
– In charge of following tasks:
+ Identify core competencies and technical competency requirements for each position.
+ Identify talent with critical competencies from multiple job grades.
+ Assess competency and skill levels of current workforce.

♦Employee Relation & Employee Engagement:
– Co-ordinate with Trade Union to propose benefit & organize event, activity for employee engagement
– Co-ordinate with Admin to propose facilities to improve working environment
– Support for enhance Internal Communication, Newsletter
– Planning & organize Company event (Best Employee, Best Practice, Long Service…)
– Process Employee Engagement survey & co-ordinate with other Department for action plan
– Support with the proposal of various change management strategies and intervention to improve employee satisfaction.

Rules and Regulations:

– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

Qualification and Job Requirements:

  • Bachelors’ University degree in Human Resources or business-related field.
  • Have related experience/understanding of performance management process, employee relation…
  • Minimum 3 year experience in the related field.
  • Knowledges about Labor law and labor market trend in Vietnam
  • Good interpersonal skills to work collaboratively with leadership throughout the organization
  • Strong verbal and written communication skills.
  • Ability to work independently as well as work in a team.
  • Good Excel and PowerPoint skills.
  • Good in English (both verbal & written), especially translating skills.
  • Good communication, problem solving & presentation skill

Location working:Hanoi office: 27 Co Linh, Long Bien, Hanoi

Apply: send CV via doan.pham@aeon.com.vn/02462778333 (259)

 

[SMPT] STORE MANAGER

  1. Key Responsibilities:
    a. Operations
    – Ensure that store’s daily operation is ready for business.
    – Ensure all company properties are in serviceable condition.
    – Monitor stock levels and its movement to minimize “out of stock” situation, but to maximize sales.
    – Set up and monitor all working procedures in order to provide and maintain good customer service to customers.
    – Be responsible for customer complaints and take appropriate steps to solve such complaints promptly.
    – Ensure that reports & invoices are timely submitted to headquarter for onward processing.
    – Hold regular meetings and discussions with staff to review performance and process of the store and inform staff about company policies, plans & directions.
    b. Administration
    – Ensure that all store accounting and administrative manuals and procedures are being complied.
    – Approve and authorize all relevant documentation for timely submission to Headquarter.
    – Build teamwork spirit among staffs.
    – Train and supervise all levels of store staffs, provide product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
    – Evaluate staff performance and make appropriate, fair recommendations for promotions or disciplinary actions when necessary.
    c. Rules and Regulations
    – Ensure that all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters and security guards.
    – Maintain safe working conditions for employees and customers; solve safety concerns quickly.
    d. Sales and profits
    – Responsible for sales target for daily/weekly/monthly and annual achievement
    – Work towards achieving financial objectives set by the management board by preparing an annual budget; scheduling expenditures; analyzing variances & initiating corrective actions.
    – Maintain controllable expenses within the budget set for the store.
    – Responsible for Profit and Loss of the store.
    – Control shrinkage level within the budget.
    – Understand markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
    e. Other duties
    Perform additional duties as assigned by the Operation Manager.
    2. Job Requirements:
    a. Qualifications & Experience:
    – University/ College graduate.
    – Two years of experience in retail store management.
    b. Knowledge, Skills & Behaviors:
    – Knowledgeable of retail background.
    – Good command of English.
    – Demonstrated abilities to build effective teams and motivate employees.
    – Strong initiative and leadership skills.
    – Good problems solving skills.
    – Ability to adapt quickly and react positively to business needs and changes in strategies.
    – Computer literate (good skill in Microsoft Office software).
    c. Other requirements:
    – Be able to work at shifts & public holidays.
    – Have ability to relocate to other Stores as per Company’s assignment is a plus.

[Hanoi Office] ORDERING OFFICER

*OBJECTIVES

  • Propose ordering number for all MaxValu stores
  • Decrease OOS% and improve stock in store

*ROLES & RESPONSIBILITIES

  • Analyze sales of each store daily/weekly/monthly to understand fast moving items and slow moving items, then propose to Merchandising department to cut/solve slow moving items
  • Analyze stock of each SKU in each store daily/weekly/monthly to understand actual situation in each store and make weekly ordering plan for each store
  • Follow up Delivery Schedule from warehouse and adjust ordering quantity as soon as possible to avoid OOS in sales floor
  • Make ordering plan for opening period for new store to ensure that store can get the biggest results in opening period and not OOS
  • Survey competitors and stores about price, product, POP situation and report to leader to solve any problem if needed
  • Other tasks as required

*REQUIREMENTS:

  • Have knowledge about retail business (in Grocery is a plus)
  • University/College graduate 
  • Strong sense of aestheticism 
  • Good communication skill 
  • Good Microsoft Office skill
  • Detailed-oriented and be able to handle multitasks

[HANOI OFFICE] Corporate Communications (CC) Executive

Primary Objective/ Role:

As a member of the Corporate Communications department, this position plays a critical role contributing to one of the company’s goal that is to “strengthen AEON Holistic Brand in Vietnam Retail Industry” by realizing 2 missions below:

1. Enhance AEON Brand Image in the Perception of both External & Internal Stakeholders. That ensures the synergy of 3 Brand Pillars:

  • Product/ Store Brand: at AEON Vietnam, the product brand pillar is divived into 2 key sub-pillars. That are:
    • Store/ Business Segment Brand: e.g. “AEON General Merchandise Store”, “Glam Beautique Specialty Store”, “MaxValu Supermarket”, “AEONESHOP E-Commerce”, etc.
    • Product/ Goods Brand: e.g. “TOPVALU – AEON Private Brand Product”, etc.
  • Employer Brand: “AEON Vietnam”, which is branding and promoting AEON Vietnam Workplace as an Employer of Choice in Vietnam Retail Industry
  • Corporate Brand: “AEON Vietnam”, which is to build the perception that unites a group of products/ services under the single name, a shared visual identity, and a common set of symbols

2. Minimize the negative impact on AEON Brand caused by media crisis

Roles and Responsibility

1. Public Communications (40%): to strengthen AEON Brand in the perception of multi-stakeholders by planning and implementing the effective communications projects/ campaigns

Role: This position, playing as a storyteller, who bridge the company’s stakeholders and AEON by the audiences’ insight-driven story. Thus helping to build a long-lasting and trustworthy relationship and drive the target audiences’ understanding, support and love to AEON Brand.
Goal: enhance AEON Vietnam’s brand performance to both internal and external stakeholders through effective communications
Tactic:
[1.1] Planning and implementing communications activities which are PR retainer, PR retaining, Communications campaigns;
[1.2] Organising and conducting communications focused events which are press conference, opening, launching, etc.
[1.3] Develoing and writing communications content such as news release, articles, corporate profile, corporate brochure, video script, presentation, official letters, media interview, etc.

2. Media Relations (30%): to build and maintain the AEON good relationship with the journalists to generate the positive and earned media for AEON Brand

[2.1] Media Engagement:
(a) Developing and sustaining the network and relationships with journalists, particular with economy and market sections
(b) Organising and implementing regular and ad-hoc media engagement activities

[2.2] Media Appreciation

[2.3] Media Interview & Partnership: Being a primary contact to receive and handle media enquiries/ media issues

3. Crisis Management (20%): to minimize negative impact to brand image and reputation through managing & handling media crisis

[3.1] Daily Media Moniroting and Social Media Listening for potential crisis alert

[3.2] Being responsible to work with the related departments for related tasks which are assigned by direct supervisor in media crisis handling

4. Brand Identity Management & Reporting (10%)

[4.1] Brand Identity Management: Supervising and consulting on any use of AEON Trademark/Tradename, Brand Guideline

[4.2] Reporting tasks: being accountable for AEON Brand Performance reports, which are:
[a] Mass Media report: Quarterly & Year-end
[b] Social Media Report: Twice a year
[c] Brand Health Check: every 3 years

Qualification and Job Requirements

  • University degrees in 1 of following study fields: Communications, Marketing, Multi-Media, Business Administration, etc.
  • Minimum 3 years of experiences in 1 of following fields: Communications, Corporate Affairs, Public Relations, MKT, etc.
  • Experienced in Corporate Communications field is not required, but a plus point

Preferred skills

  • Project Management
  • Customer-oriented Mindset
  • Interdepartmental Collaboration
  • Oral & Written Communications
  • Strong Research, Information Filtering & Data- Analysis
  • Problem Solving
  • Fluent in English (spoken & written)
  • Adaptability
  • Digital Literacy: Social Media, Canva, etc.
  • Office Litercy: Microsoft Office, Outlook, etc.
  • Logical & Critical Thinking
  • Good Sense of Leadership

Other information

Work location: 27 Cổ Linh, Long Biên, Hà Nội (Aeon Long Biên)

Working time: 8:30 – 17:30 from Monday – Friday and 1 Saturday per month

Contact information: Ms. Huyen (Email: huyen.nguyen@aeon.com.vn)

AEON THE NINE – STORE MANAGER

AEON THE NINE – No.9 Pham Van Dong, Cau Giay, Hanoi

*Opening time: March 2022

 A. Roles & responsibilities

1. Operations management            

– Ensure the store day-to-day operations are ready for business.
– Ensure all company properties are in serviceable condition.
– Monitor stock levels and its movement to minimize “out of stock” situation, but to maximize sales.
– Set up and monitor all working procedures in order to provide and maintain good customer services to customers.
– Attend to customer complaints wherever necessary and take appropriate steps to solve such complaints promptly.
– Plan and approve orders according to the company policies and guidelines.
– Build and maintain good relationship with business associates, government authorities, head office departments, customers and staffs to facilitate smooth day to day store operations and enhance good corporate and store image.
– Ensure reports, invoices are timely submission to headquarter for onward processing.
– Plan and monitor the manpower requirement and take necessary steps to fulfill the requirement to ensure good customer service is provided.
– Ensure high standard of backroom, backyard in store.
– Hold regular meetings and discussion with staff to review performance and process of the store and inform staff about company policies, plans, directions.
– Verify & approve variances in stock & sales figures after Stock Take and make report to General Manager.

  1. Sale and profit management

– Work towards achieving financial objectives set by the management by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
– Maintain controllable expenses within the budget set for the store.
– Responsible for Profit and Loss of the store.
– Control shrinkage level within the budget.
– Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
– Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

  1. Manpower Planning and development          

– Create and maintain a comfortable, open working environment to all staffs.
– Build team work spirit among the staff.
– Take leading role in planning, recruiting and selecting store staff.
– Motivate and develop staff in order to encourage their professional development.
– Train and supervise all levels of store staffs, providing product knowledge advice and guidance with the aim to develop a knowledgeable and efficient workforce.
– Evaluate staff performance and make appropriate, fair recommendations for promotions or disciplinary actions when necessary.
– Handle staff’s grievances and complaints from internal and external customers.
– Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
– Approve duty roster, shift plan raised by subordinates. 

  1. Admin & Cash management

– Ensure that the operation of Cash registers in store is managed properly, timely and accurately.
– Ensure all store accounting and administrative manual and procedure are being complied.
– Approve and authorize all relevant documentation for timely submission to Head Quarter.

  1. Rules & Regulations             

–  Ensure all working procedures, the company’s policies, rules and regulations applied in the store are in accordance with the law and strictly followed by staffs, promoters, security guards.
– Maintain safe working conditions for employees and customers; Solve safety concerns quickly.

  1. Other tasks            

– Perform additional duties as assigned by the General Manager.
– Ability to relocate to other Stores as per Company’s assignment.
– Execute store opening & closing

B. Qualification and Job Requirements:

  • University degree        
  • At least 04 years of related experience in retailing business or supermarket environment and 02 years of  experience in managing a team of at least 10 staffs
  • Detail oriented and be able to handle multitasks    
  • Abilities to use computer, office programs and database        
  • Sales and Profit improvement      
  • Planning and development mindset    
  • Strong analytical skill, good at data/figures    
  • Fluency in English language (both written and oral)    
  • Work well under high pressure      
  • Ability to cope with stressful situation at work   

*Preferred skills

  • Good communication skill    
  • Problem-solving skill    
  • Leadership skill  
  • Teamwork skill   

To apply, please send your English CV to: doan.pham@aeon.com.vn – Ms Doan.

[HCMC] ASSISTANT TO MERCHANDISING – SOFTLINE

Key responsibilities:

 

  1. Paperwork for Merchandising JOB
  • Profit system job (Issue PO, cost change, price change, create SKU, inventory control…)
  • Control the documents (Issue and collect documents, manage document for MD
  • Contact suppliers collect sample and related job
  1. DATA analysis for Merchandising JOB

Survey report, Sale report, profit report, operating report, event report…

  1. Contacting with Others department in your duty

Admin department, accounting department, QC department, Operation department, Marketing….

  1. Others work in merchandising job in your duty.

 

Job Requirements:

  • Bachelor’s Degree
  • Good command in English
  • Computer skill: Microsoft Office (Excel/Word/Powerpoint)

If you are interested in this position, please send your CV to Ms.Thao: thao.tran@aeon.com.vn

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