Primary Objective:
- Planning and implementing digital ads platform such as Facebook, Tiktok, YouTube, Google …
- Monitoring vendor and agency.
- Optimize performance marketing to improve the traffic to website, improve sales and minimize media expense.
Key Activities:
- Based on business objectives and customer behavior make a valuable digital plan to increase web/app traffic and push the sale.
- Implementing digital ads with performance agency.
- Manage content team to deploy website content and ensure that following brand guidelines.
- Have experience in CRM, CDP, Automation.
- Optimize UX/UI to EC site & customer shopping experience.
- Support digital marketing activities.
- Other duties.
Roles and responsibilities:
1.Digital Ads (40%):
- Make a plan to run digital ads suitable for each campaign, and each customer subject in order to support increasing brand recognition and boosting sales revenue of AeonEshop.
- Manage the implementation and optimization of ads on platforms such as Facebook, Google, Tiktok, Instagram,…
- Manage/ Monitor performance Ads, website experiences with the agency
- Utilize CRM to maximize customer life time value (LTV).
2.Website (30%):
- Analyze user behavior: Analyze and plan on improving the user interface, usser experiences (UX/UI).
- Manage content team to deploy website content and ensure that following brand guidelines, SEO requirement, campaign.
- Improve the usability, design, content and conversion of the company website.
3.Report (20%):
- Take responsibility of digital reports such as weekly report, monthly report, yearly report base on website, app, digital ads.
- Propose products, programs according to analysis from the system.
4.Other duties (10%):
- Other tasks assigned by EC Manager
- This job description will be reviewed yearly to adapt with business’ demand
- Training digital knowledge to internal team
Qualification and Job Requirements:
- College or University degree.
- At least 01 year experience in Digital Marketing
- Have experience manage flow setup advertising on Google/Facebook/Tiktok/Youtube
- A basic internet and IT knowledge.
- Ability to work well in a fast-paced environment with many priorities and time deadlines
Preferred skills:
- Fluency in Vietnamese and English languages (both written and oral).
- Office Computing literate.
- Teamwork & problem solving.
- Timeline & project management.
Why join us:
- Work in team dynamic and international environment.
- Work from home 1 day/week
- Attractive salary and benefit
- Support meal and gasoline to work
- 13th salary & Performance bonus yearly.
- Training & Career development.
=> Apply via email: luan.lai@aeon.com.vn
KEY RESPONSIBILITIES
Online sales & management:
- Manage the sales & operation team to handle online orders in daily basis to complete all orders in time with effective quality of work
- Develop & train online sales team about process, flow, order monitoring, customer service,….
- Optimize order processing process, monitor delivering services and handle return, refund, exchange requests from customers properly.
- Develop & monitor key performance indicators (sales revenue, number of orders, % cancellation before & after handover to delivery).
- Develop approach & train cross/ up sales per customer to increase sales.
- Coordinate with related departments
Customers service:
- Manage customer enquiry for all on-line channels
- Escalate of all problems/complains to assure they are satisfactory resolved
- Update all related issues regarding the orders for further coordinating with customer
- Analyze customers’ trend, comments, feedback and report
- Cross check with order status cancellation from delivery suppliers provide call to customers if need
Expense Control:
- Manage the materials & delivery expense
- Improve effective cost
JOB REQUIREMENTS
- College/ University Degree
- Microsoft Office
- Intermediate English
- Good understanding on E-commercial sales
- Working location: HQ
Please send CV to Ms. Minh Phương: minhphuong.vu@aeon.com.vn
Subject: [AEON VIETNAM] APPLICATION FOR ECOMMERCE SALES OFFICER
JOB DESCRIPTION
Primary Objective:
- Optimize EC website and system to improve user experience on website
- Optimize performance marketing to improve the traffic to website, improve sales and minimize media expense.
- Deploy promotion, landing page, content & online activities effectively
Key Activities:
- Modify and maintain current EC system
- Optimize UX/UI to EC site & customer shopping experience.
- Support digital marketing activities
Roles and responsibilities:
Optimize to EC site:
- Analyze users’ behavior: Analyze and plan on improving the user interface (UX/UI).
- Propose products, programs according to analysis from the system for Marketing leader and MD team.
- Improve website follow user behavior & shopping flow.
- Statistics report statistics analyzing customer purchase behavior for superiors.
- Optimize landing page.
- Utilize CRM to maximize customer life time value (LTV).
Digital Marketing:
- Manage Digital Marketing staff, Social Content Marketing staff & graphic designer staff.
- Ensure reasonable digital costs and maintain social activities to increase website traffic.
Modify and maintain EC system:
- Stable maintain & optimize of EC systems
- Review & modify delivery gateway to apply with new delivery partners.
- Review & modify payment gateway to improve the payment process on web.
Other duties:
- Other tasks assigned by EC Manager.
- This job description will be reviewed yearly to adapt with business’ demand.
If you are interested in this position, please send your CV to Mr. Luân via luan.lai@aeon.com.vn.
Thank you!
JOB DESCRIPTION
Primary Objective:
- Optimize EC website and system to improve user experience on website
- Optimize performance marketing to improve the traffic to website, improve sales and minimize media expense.
- Deploy promotion, landing page, content & online activities effectively
Key Activities:
- Modify and maintain current EC system
- Optimize UX/UI to EC site & customer shopping experience.
- Support digital marketing activities
Roles and responsibilities:
Optimize to EC site:
- Analyze user behavior: Analyze and plan on improving the user interface (UX/UI).
- Propose products, programs arcording to analysis from the system for Marketing leader and MD team.
- Improve website follow user behavior & shopping flow.
- Statistics report statistics analyzing customer purchase behavior for superiors.
- Optimize landing page.
- Utilize CRM to maximize customer life time value (LTV).
Digital Marketing:
- Manage Digital MKT staff, Social Content MKT staff & graphic designer staff.
- Ensure reasonable digital costs and maintain social activities to increase website traffic.
Modify and maintain EC system:
- Stable maintain & optimize of EC systems
- Review & modify delivery gateway to apply with new delivery partners.
- Review & modify payment gateway to improve the payment process on web.
Other duties:
- Other tasks assigned by EC Manager.
- This job description will be reviewed yearly to adapt with business’ demand.
REQUIREMENT
Qualification and Job Requirements:
- College or University degree.
- A basic internet and IT knowledge.
- Ability to work well in a fast-paced environment with many priorities and time deadlines.
- At least 2 year experience in similar position.
Preferred skills:
- Fluency in Vietnamese and English languages (both written and oral).
- Office Computing literate.
- Teamwork & problem solving.
- Timeline & project management.
If you are interested in this position, please send your CV to Mr. Luân via luan.lai@aeon.com.vn.
Thank you!
JOB DESCRIPTION
Primary Objective:
- E-commerce Merchandiser is responsible for the total Sales & GP retail merchandise performance.
- Stock & merchandise transfer controlling.
- Propose sales plan to satisfy the needs of the customers.
- Achieve the Department’s targets.
Key Activities:
- Work and align with Category Manager to plan category development in term of new assortments/ brands growth/ sellers.
- Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further marketing, pricing and product selection.
- Prepare and implement seasonal/weekly promotion plans, campaigns and initiatives to drive sales.
- Work closely with internal teams (eg: marketing, content, accountant, merchandising GMS…) to optimize the project activites.
Roles and responsibilities:
(40%) Work and align with Category Manager to plan category development in term of new assortments/ brands growth/ sellers:
- – Work closely with Offline-channels’ MD team to ensure a rich assortment of products to the E-commerce target customers.
- – Carry out E-commerce Category Management (E-CAT), and promote AEON’s Private Brands and other exclusive brands
- – Ensuring Category achieve sales target and Gross Profit for monthly, quarterly and annually
- – Develop brand/ seller, Be responsible for Supplier management, negotiation of payment terms, rebates etc.
- – Engage with the brands to join the campaign (exclusivity, traffic, always on promotion)
(25%) Developing strong analytics to evaluate daily/weekly/monthly performance and optimizing further marketing, pricing and product selection:
- Research, analyze and evaluate the market to identify customer’s needs and product/range opportunities.
- Ensure products being available and more variety to meet online Shopper needs
- Understand data points to provide insights to brands regarding sales performance and operational improvements
- Monitor and improve Sales and Gross Profit of department in-charge with detailed and on-time reports
(25%) Prepare and implement seasonal/weekly promotion plans, campaigns and initiatives to drive sales:
- Involve in flatform campaigns and create individual campaigns for Category and brand partners
- Creating ideas to promote products, brands,…
(10%) Work closely with internal teams (eg: marketing, content, accountant,…) to optimize the project activites:
- Support other members in Sales activities, when necessary, to achieve organizational targets.
- Do weekly Market & Competitor survey,
- Train & Mentor assistant, sales staffs in your department
- Perform other tasks assigned by EC Manager
JOB REQUIREMENT
Qualification and Job Requirements:
- College or University degree, preferably in Economics, Business Management or related subjects
- How to calculate cost, profit, basic account is preferable
- Self-disciplined with ability to work independently and under pressure
- Customer-oriented mindset
- Fluency in Vietnamese and English languages with intermediate level (both written and oral)
Preferred skills
- Passion of the merchandise career and E-commerce,
- Strong analytical ability and good in data / figures.
- Abilities to use computer, office programs and database.
- Good communication and negotiation skills.
APPLY: Send your CV via: luan.lai@aeon.com.vn with title “NAME_MD EXECUTIVE ECOMMERCE
KEY RESPONSIBILITIES
- Online sale management
To develop and monitor key performance indicators ( Orders, Sales, Stock, price, …..)
Assign, guide and supervise staff for planning, implementing and evaluating the results to ensure that all activities are operated well and on schedule.
Oversee the resolution of any arising issues orders, system, app
To work with related department for product content, promotion program & Media support for sale online promoting.
Synthesize, analyze and report business results by program, week, month, quarter.
To Understand online market, sale trend and customer behavior to provide suitable products for increasing sales.
Make the sale plan base on MD’s plan, Operation Plan to achieve the target
Analyze customer complaints to come up with solutions to bring customers satisfaction
Propose plans to improve department, survey competitor & consumer shopping behavior
2. Cash Management
Ensure money and documents are collected in full, exactly, on time and according to the process
Provide solutions to ensure that debts and receivable documents are tracked in a timely manner to limit losses
3. Manpower management
Plan Monthly Division’s duty roster and manpower schedule
Make solution for sufficient manpower during business in ad-hoc situations
Identify and reduce unnecessary tasks to increase staff productivity
Take part in recruitment & selection activities for Division’s staffing
Motivate, training and develop staff in order to encourage their professional development
Identify potential staff for succession planning purposes
Build and promote team work spirit
4. Expense control
Provide solutions to optimize resources and increase productivities
Provide tools to optimize delivery costs
Forecast and make the guidance for tool and equipment for reasonable using
5. Other duties
Opening & closing Store
Monitor all activities in store to ensure that store work as normal
Other tasks or responsibilities as assigned by Store Manager
QUALIFICATION & JOB REQUIREMENTS
- University degree
- Prefer 3 years experience as the same position
- Good communication skill
- Good command of verbal English
- Teamwork skill: Actively promote team work
- Leadership: Acting leadership by example
- Computer literate: Word, Excel, PowerPoint
- Have a polite, tactful and friendly attitude
- Have good understanding of the needs of customers
- Service orientation: customer service minded
- Persuasion: Ability to persuade others in specific situations
- Reasoning ability: Ability to definite problems
- Ability to solve practical problems and deal with difficult situations
In order to apply, please send your updated English CV to email: doan.pham@aeon.com.vn
Contact: 024 6277 8333 (Ext. 765)
Primary Objective:
– Play a crucial role in achieving Aeon Eshop business goals and objectives by building Marketing strategy & lead the marketing team to effectively executive activities, promotion, advertisement.
– Apply digital tools & tactics to drive traffic to company pages and accumulate loyal customers database.
– Plan & lead mid to long term marketing strategy to gain trust & strong bond with Aeon customers.
– Cooperate with internal & external marketing team to plan, develop and implement all aspects of digital marketing strategy to reach more customers, achieve more revenue, and build stronger relationships with our customers/partners.
Key Activities:
1.Marketing Strategy to enhance customer’s engagement.:
- Continuously analyze PEST, SWOT, company, target customers, competitors to clearly understand current situation.
- Plan & propose 4P strategy, marketing calendar, promotion campaigns to achieve company goals.
- Develop & manage social networking channels: Facebook, tik tok , zalo, YouTube, Instagram…
- Utilize all owned, earned & paid media to effectively & efficiently reach KPIs & objectives.
2.Lead marketing team to achieve KPIs
- Leading & developing the team to effectively working toward common goals.
- Setting KPIs, Goals, Objectives & guide the team to achieve these targets.
- Cooperate with internal & external teams to accomplish company missions and projects.
- Nurture learning & developing spirit among team.
3.Develop & optimize current & future Ecommerce platforms:
- Analyze & optimize current platform: UX UI, front-end, back-end & customer purchasing process.
- Take part in projects to build & develop new platform follow company direction.
- Cooperate smoothly with payment, delivery & other service partners to bring all-rounded experience to customers.
- Integrate & utilize supporting system & tools such as CRM, to maximize customer life time value.
- Development plan according to each specific stage to assess the level of each campaign.
4.Control Marketing budget & expenses to reach target operating income with Deputy Ads Manager:
- Regularly review & revise contracts, agreement with agencies & partners in order to maximize efficiency & ROI.
- Control marketing budget and other related expenses to achieve target operating income.
- Utilize all owned & earned media to reduce dependence on paid media.
Qualification and Job Requirements:
- Bachelor’s or MBA Degree in Business or Marketing
- 5 – 6+ Years Experience in Marketing or similar position.
- Strong experience in Retail, Ecommerce & Marketing
- Fluent in English is a must – working with Japanese Boss
Preferred skills:
- Strong Written and Verbal Communication Skills
- Insights of retail & customer journey
- Team-Oriented, Goal-Oriented, Customer-Oriented
- Full understanding of social media, digital ads & martech
- Must be able to handle multiple projects at the same time
- Problem Solving skills
- Strong can-do spirit and open mindset.
- Strong presentation / reporting skills.
Apply by: Send your CV via mail: ngan.nguyen@aeon.com.vn
