Career Tag: Nhân sự

[Hanoi Office] CORPORATE COMMUNICATION OFFICER

Primary Objective/ Role

As a member of the Corporate Communications, this position plays a critical role contributing to achieve the goal of placing in the Talents’ Top of Mind Perception (both internal & external) towards AEON Vietnam’s Employer Brand as a “Best Place to work for in Vietnam retail industry”.

At AEON Vietnam, the Corporate Communications department is responsible for the company’s goal that is to “strengthen AEON Brand in Vietnam Retail Industry”, by realizing 2 missions as following:

[1] Enhance AEON Brand Image in the Perception of both External & Internal Stakeholders.
That ensures the synergy of 3 Brand Pillars:
  (1) Product/ Store Brand: at AEON Vietnam, the product brand pillar is divived into 2 key sub-pillars. That are:
  (1.1) Store/ Business Segment Brand: e.g. “AEON General Merchandise Store”,
“Glam Beautique Specialty Store”, “MaxValu Supermarket”, “AEONESHOP E-Commerce”, etc.
  (1.2) Product/ Goods Brand: e.g. “TOPVALU – AEON Private Brand Product”, etc.
  (2) Employer Brand: “AEON Vietnam”, which is branding and promoting AEON Vietnam Workplace as an Employer of Choice in Vietnam Retail Industry
  (3) Corporate Brand: “AEON Vietnam”, which is to build the perception that unites a group of products/ services under the single name, a shared visual identity, and a common set of symbols
[2] Minimize the negative impact on AEON Brand caused by media crisis

 

Key Activities of the Corporate Communications Department
That includes 5 main functions as following:
[1] COMMUNICATIONS: (a) Public Communications; (b) Internal Communications; (c) Owned Media Communications
[2] RELATIONS: (a) Media Relations; (b) Talent Relations: Employees & Potential Candidates
[3] RECOGNITION: (a) Award; (b) Leader Voice enhancement
[4] BRAND MANAGEMENT: (a) Brand Identity; (b) Branding Assets; (c) Trademarks & Trade name Management
[5] CRISIS MANAGEMENT: (a) Crisis Handling; (b) Media Hotline Management

KEY RESPONSIBILITIES OF THIS POSITION:

[1] 50% Internal Communications – Strengthen AEON Brand in the perception of AEON People by planning and implementing effective internal communications.

Role: contribute to plan and implement the internal communications initiatives to the employees

Responsibilities:

  • [1.1] Contribute in planning and implementing the Internal Communications initiatives to enhance employees’ engagement and satisfaction under the direct supervisor(s) instruction
  • [1.2] Propose to direct supervisor(s) ideas/initiative to strengthen and increase the efficiency of Internal Communications
  • [1.3] Contribute the initiatives for developing and managing the effective Internal Communications touchpoints such as: Print Newsletter, E-Newsletter, Digital & Social Media platforms; etc
  • [1.4] Develop and write-up, edit content for Internal Communications materials such as: Regular/ Ad-hoc message from the Executive Leadership under the direct supervisor(s) instruction
  • [1.5] Handle E-Newsletter from AEON Group and AEON Vietnam, Post/ Article on Social Media/ Digital Platform, Video, etc.;

[2] 30% Talent Relation – to support the direct supervisor(s) in planning and implementing the talent engagement activities for enhancing the presence and creating the good impression of the targeted talents (future – current – past) toward the company’s employer brand

  • Internal: the employee engagement initiatives
  • External employer branding activities targeting to the potential talents:
    • Seminar/ Workshop/ Career Fair/ etc.
    • Employer Recognition
    • Market research & talent insight survey

[3] 10% Public Communications for Employer Branding – to support the direct supervisor(s) and contribute in planning and implementing the employer branding communications campaigns for the public

  • Branding Communications: for promoting AEON Vietnam Employee Value Proposition (EVP), thus enhancing AEON Vietnam’s Brand Perception as an Employer of Choice
  • Recruitment Communications: to support HR – Talent Acquisition in developing & implementing communication campaigns to support the talent recruiting plan and drive candidate attraction through media-mix.

[4] 10% Brand Identity & Branding Assets Management

Role: contribute to make Strong Brand Association & Recognition to Talents towards AEON Brand by developing & managing branding assets (both digital & print), as following details:

Scope: for 2 brand pillars

  • [Pillar 1] Corporate Brand
  • [Pillar 2] Employer Brand

Items:

  • (1) Read: Corporate Profile, Employer Brochure, etc.
  • (2) Watch: Corporate Video, Employer Introduction Video, etc. 
  • (3) Event materials: POSM, Gift, Presentation, etc.

QUALIFICATION AND JOB REQUIREMENTS

  1. University degree in 1 of following study fields: Multi-media, Marketing, Communications, Business Administration, etc.;
  2. Minimum 01 year of experience in 1 of following fields: Communications, Corporate Affairs, Public Relations, Marketing, etc. Experienced in Internal Communications (or) Employer Brand field is not required, but a plus point
  3. Strong English Skills (Recommendable but not required, Japanese Skills)

PREFERED SKILLS (Reference rate range: 1 to 5; 1 is Average – 5 is Excellent)

1. Project Management: 3
2. Customer-oriented Mindset 3
3. Interdepartmental Collaboration 2
4. Oral & Written Communications 3
5. Strong Research, Information Filtering & Data- Analysis 2
6. Problem Solving 2
7. Fluent in English (spoken & written) 3
8. Adaptability 3
9. Digital Literacy: Social Media, Canva, etc. 3
10. Office Litercy: Microsoft Office, Outlook, etc. 3
11. Logical & Critical Thinking 2
12. Good Sense of Leadership 2

IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT HESITATE TO SEND YOUR CV TO:

Ms. Duong – HR Department (Hanoi Office): duong.hoang@aeon.com.vn 

Tel: (024) 6277 8333 – Ext: 719

[HANOI OFFICE] Training & Development Executive – Chuyên viên Đào tạo

Primary Objective:

Training & development Executive is responsible to build up assessment center & coperate with stakeholders to design & build-up competency frameworks in organizations.

Roles and responsibilities:

1. Design and Operating Assessment Centre
– Build and regularly update the Assessment Center that matches with company’s multi-format business
– Leading and facilitating all AC sessions including delivery of presentations or other training/assessment content
– Develop the Assessment Matrix with competency levels and job families
– Work closely with related departments to collect learning materials for Assessment Centre
– Evaluate and analyse the assessment results to support for individual and professional development.
– Continuously propose new ideas to improve the effieciency of the Assessment Centre

2. Design and develop compentency framework
– Work closely with other department to identify & design competencies framework
– Build structures, processes and systems relating to competency management.
– Evaluate and improve the competency framework regularly

3. Organize training courses
– Identify the needs and execute training events.
– Design staff training programs based on company and employee needs.
– Develop full set of training materials, including Training Slides, Training Outline, Training Guideline, Test
– Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.
– Plan, get and manage training budget.
– Oversee the quality of training sessions run by external vendors and trainers.

4. Rules and Regulations
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide subordinates to follow the rules and regulations.

5. Other duties
– Other tasks or responsibilities as assigned by Academy Manager/Deputy Manager.

Qualification and Job Requirements:

  • University degree.
  • Minimum 03 years of training & development experience
  • Good knowledge of spoken and written English.
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet.
  • Strong communication skills, especially public speaking and presentation
  • Growth mindset

Preferred skills

  • Prefer experience in running Assesment Center, design competency framework
  • Good problem solving skill.
  • Strong time management and teamwork skills.
  • Have a polite, tactful and friendly attitude.
  • Good analytical skills\

Please send CV to Ms. Minh Phương: minhphuong.vu@aeon.com.vn

Subject: [AEON VIETNAM] APPLICATION FOR Academy Executive

[HANOI OFFICE] HRBP Executive – Chuyên viên Đối tác Chiến lược Nhân sự

Primary Objective:

  • Align business objectives with employees and management in designated business units (BUs)
  • Provide full supports regarding Human Resource-related issues
Roles and responsibilities:
  • Conducts weekly meetings with related business units.
  • Consults with line management, providing HR guidance when appropriate.
  • Analyzes trends and metrics in partnership with the HR functional teams to develop solutions, programs and policies.
  • Participate in solving complex employee relations issues.
  • Conducts effective, thorough and objective investigations.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on BUs restructures, workforce planning and succession planning.
  • Identifies training needs for BUs and coaching needs.
  • Other assigned tasks from HR Deputy Manager – Business Partner
  • This job description is reviewed on annually basis and subject to change upon business requirement
Qualification and Job Requirements:
  • University degree
  • At least 03-years in HR General field (in retail market is a plus).
Competencies:
  • Business Acumen.
  • Communication.
  • Consultation.
  • Ethical Practice.
  • HR Expertise.
  • Relationship Management.
Knowledge, Skills & Behaviors:
  • Good oral and written communication skills in both English & Vietnamese
  • Knowledge about Labour law and labour market in Vietnam
  • Proficiency in computer skills (MS Office)
  • Good verbal and written English skills
  • Ability to work to tight deadlines
  • Good communication, problem solving & presentation skill
  • Good planning and analyzing ability

Please send CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Subject: [AEON VIETNAM] APPLICATION FOR HRBP Executive

[Hanoi Office] HR Internship – C&B (Thực tập sinh Nhân sự – Mảng lương & chế độ phúc lợi)

Job Description:

1. Document: 

  • Receiving and rechecking new general staff’s document when onboarding and making a list of cases of missing records, follow-up with additional records
  • Arrange general staff’s document into cabinet

2. Policy:

  • Graphics, visualization of regulations, company policies, labor law, insurance law, personal income tax law

3. Roster:

  • Check roster of business

4. SHUI (Social, Health and Unemployed Insurance):

  • Check and input information about new employees contribution SHUI: number of social insurance book, registered hospital for medical examination and treatment, household information

5. PIT:

  • Check and input PIT code for new employees
  • Input data into form to register PIT code for new employees
  • Check and input dependent registration records

6. Other tasks:

  • Call the employee to get the documents after resignation
  • Send and receive letter
  • Perform other office tasks: printing, scanning documents

Job Requirements:

  • 3rd or 4th year student at universities (prefer in Human Resource major)
  • Be able to use Microsoft office (Word, Excel, PowerPoint)
  • Good communication skill, teamwork skill
  • Hard-working, careful, responsible for the work, willing to learn
  • Basic design with Canva

Working location: AEON Việt Nam – Văn phòng Hà Nội (Số 27 Cổ Linh, Long Biên, Hà Nội)

Working time:

  • Full-day: 8:30 AM – 5:30 PM
  • Morning shift: 8:30 AM – 12:00 PM
  • Afternoon shift: 1:30 PM – 5:30 PM
  • Working from Monday – Friday (register weekly working schedule)
  • Commit to work at least 3 months

Benefits:

  • Have opportunity to work in a professional and active environment
  • Have chances to learn more and detailed about HR field, especially C&B tasks
  • Have chances to improve necessary skills: office, problem solving, teamwork, communication…
  • Have lunch at canteen and free parking 
  • Have Internship Certificate after Internship period (Internship position is a non-paid position)
  • Have chance to become full-time staff

APPLICATION: 

Please send your updated CV to email: thuha.nguyen@aeon.com.vn (Ms.Ha) with the title: [AEON VN] HR Intern C&B – Your name.

Contact information: (024) 6277 8333 (Ext: 766)

 

[HANOI OFFICE] TRAINING ORGANIZER OFFICER

Primary Objective:

Training Organizer is responsible for managing data, services and organizing training activities through integrating all the resources into the system to provide business insights.

Roles and responsibility:

1. Organize Training Courses
– Meet and work with other Depts. to identify the needs and execute training events.
– Create, innovate & follow up coordination process in order to provide high quality & timely service to learners.
– Plan, organize, and implement a range of training activities including internal and external courses
– Plan and provide training location and facilities for new store training

2. Proceed Administrative procedures & Manage Outsourced Services
– Plan & manage budget in the system as approved.
– Create periodic budget reports, analyse issues & propose appropriate solutions
– Work and manage suppliers to ensure high quality service provided.
– Negotiate with suppliers and proceed payment.
– Process all administration forms related to budget and payment

3. Organize Company Events
– Work with related depts (Admin, Facility, IT, etc.) in organization of events (room, facilities, equipment, stationaries, etc.).
– Brainstorm ideas and improve current process to ensure events run smoothly.
– Create checklist, manage stakeholders & follow up with related depts in preparation of events.
– Propose automation mechanisms to improve productivity and effectiveness.
– Plan and organise university seminars every year

4. Data management & Reports
– Regularly collect, update and clean training related data from various sources (internal & external)
– Ensure training documents, certifications, reports and data are managed properly.

5. Manage Tangible & Intangible Assets
– Create & maintain management system of dept’s assets and training materials (facility, books, tools, etc.)
– Collect, organize and create backup data of internal & external training material, content, supplier’s information, etc.

6. Other duties
– Other tasks or responsibilities as assigned by Training Manager.

Qualification and Job Requirements:

  • College or University degree
  • Minimum 01 years of training and events organisation
  • Computer literate: Word, Excel, PowerPoint, Outlook and Internet
  • Strong communication, time management and teamwork skills
  • Good problem solving skill

Preferred skills:

  • Have a polite, tactful and friendly attitude
  • Strong critical thinking and/or analytical thinking is an advantage

Please send CV to Ms. Huyen: huyen.nguyen@aeon.com.vn

Subject: [AEON VIETNAM] APPLICATION FOR TRAINING ORGANIZER

[HA DONG] HR OFFCIER (PM) – NHÂN VIÊN NHÂN SỰ (QUẢN TRỊ NĂNG LỰC VÀ ĐÀO TẠO)

Roles and responsibilities:

Perform daily administrative tasks for Store’s smooth HR operations in term of C&B, training, recruitment, system, attendance management and data management.

1. Performance activity
– Organizing Briefing Session on Performance Management Process in preparation for 03 phases: Setting Goals, mid-year review, year-end review for all employees at GMS

– Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.

– Timely identify issues and propose remedies to ensure whole process is implemented properly and efficiently.

– Support all gather performance evaluation document & analyses its result

2. Employee Relation & Employee Engagement
– Work with Admin Dept. organizing Company events (Best Employee, Best Practice, Long Service, Teambuilding, …).

– Process Employee Engagement survey.
– Propose benefits & organize events and activities to connect employees
– Communication from information, policies, decisions from PM HQ
– Identify potential staff for succession planning purposes.


3. Rules and Regulations & training activities
– Participate in disciplinary action and report
– Follow all working procedures, the company’s policies, rules and regulations.
– Check, monitor, remind and guide employees to follow the discipline rules and regulations.
– Train new staff orientation program

– Train MBO content/ SAP SF for Store employees

– Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.

– Train promoters on Store rules.

– Receive training request from Line Manager(s) and work with them to develop materials for training.

Other duties
– Provide report when necessary
– Recruitment activities assigned by Division Leader
– Support other departments as necessary.
– Other tasks or responsibilities as assigned by Division Leader, HR Manager, Store Manager

Qualification and Job Requirements:

1. University/ College degree.
2. 1-2 year of experience in relevant fields

Preferred skills
1. Good communication, problem solving and leadership skills
2. Customer focused
3. Self-disciplined with ability to work independently.

4.Knowledge of labor laws and related regulations
5. Computer literate (Word, Excel & PowerPoint)

To apply, please send your CV to email: ngoan.tranthi@aeon.com.vn

[AEON XUÂN THỦY] NHÂN VIÊN NHÂN SỰ – ĐÀO TẠO & QUẢN TRỊ NĂNG LỰC (HR OFFICER – TRAINING & PERFORMANCE MANAGEMENT)

A. Job Description:

(1) Primary Objective:

Perform daily administrative tasks for Store’s smooth HR operations in term of training, Performance Management & Reports

(2) Roles and responsibilities:

1. Performance activity

  • Organizing Briefing Session on Performance Management Process in preparation for 03 phases: Setting Goals, mid-year review, year-end review for all employees at GMS
  • Provide ongoing support and explanation to employees on Performance Management process and follow-up to ensure effective and timely implementation of the process.
  • Timely identify issues and propose remedies to ensure whole process is implemented properly and efficiently.
  • Support all gather performance evaluation document & analyses its result

2. Employee Relation & Employee Engagement 

  • Work with Admin Dept. organizing Company events (Best Employee, Best Practice, Long Service, Teambuilding, …).
  • Process Employee Engagement survey.
  • Propose benefits & organize events and activities to connect employees
  • Communication from information, policies, decisions from PM HQ
  • Identify potential staff for succession planning purposes.

3. Rules and Regulations & training activities

  • Participate in disciplinary action and report
  • Follow all working procedures, the company’s policies, rules and regulations.
  • Check, monitor, remind and guide employees to follow the discipline rules and regulations.
  • Train new staff orientation program
  • Train MBO content/ SAP SF for Store employees
  • Prepare logistics for training (book room & projector, send invitation, check attendance, make training report etc.) & conduct training.
  • Train promoters on Store rules.
  • Receive training request from Line Manager(s) and work with them to develop materials for training.

4. Other duties

  • Provide report when necessary
  • Recruitment activities assigned by Division Leader
  • Support other departments as necessary.
  • Other tasks or responsibilities as assigned by Division Leader, HR Manager, Store Manager

B. Job Requirement:

  • Bachelors’ University degree in Human Resources or business-related field.
  • 1-3 year related experience in HR
  • Computer literate (Word, Excel, Power point).
  • Good communication and problem solving skill.
  • Good command of English (verbal and written) is a plus.
  • Customer focused.
  • Self-disciplined with ability to work independently.
  • Have ability to relocate to other Stores as per Company’s assignment is a plus.
  • Be able to work at shift & on Public holidays.

C. Other information:

Work location:

+ Before Opening AEON Xuân Thủy: Working in AEON Hà Đông (Hà Đông, Hà Nội)

+ From Opening AEON Xuân Thủy: Working in AEON Xuân Thủy (Cầu Giấy, Hà Nội) 

Contact information: Ms. Minh Anh (Email: anh.duong@aeon.com.vn)

 

 

[AEON XUÂN THỦY] NHÂN VIÊN NHÂN SỰ – LƯƠNG & CHẾ ĐỘ PHÚC LỢI (HR OFFICER – C&B)

A. Job Description:

(1) Primary Objective:

Perform daily and monthly tasks for Store’s smooth HR operations in term of C&B, SAP system and data management.

(2) Roles and responsibilities:

1. Payroll Management

  • Process, fix shiftplan error and check attendance data to summarize Roster of Fulltime and Parttime from SAP system.
  • Check Annual leave, Day off in lieu, Overtime data of Fulltime and Parttime store
  • Process Payroll Parttime store.

2. PIT & Social insurance

  • Register PIT code and PIT dependant for employees.
  • Check PIT code for all employees.
  • Process claims for social insurance benefits of employees.
  • Complete the transfering procedure of SI Book for resigned staffs and HI cards for new staffs

3. Labor Contract

  • Make and check labor contract for new staff
  • Make annex to labor contract, contract renewal, termination decision
  • Ensure labor contract and annex to labour contract are given to employees on time.

4. Employee’s profile management

  • Set up records and update personnel file for new employees.
  • Manage profile of employees

5. Rules and Regulations

  • Follow all working procedures, the company’s policies, rules and regulations.
  • Check, monitor, remind and guide General staff to follow the rules and regulations.

6. Other tasks

  • Respond employee’s questionaire related to HR issues.
  • Make monthly HR-related report
  • Support PIC C&B incharge and other functions of HR departments as necessary
  • Other tasks or responsibilities as assigned by HR Division Leader and Store Manager

B. Job Requirement:

  • University/College degree.
  • Minimum 01 year of related experience in HR (C&B is a plus)
  • Computer literate (Word, Excel, Powerpoint)
  • Good communication and problem-solving skill
  • Customer focused
  • Self-disciplined with ability to work independently
  • Good command of English (verbal and written) is a plus
  • Be able to work at shift & on Public holidays
  • Have ability to relocate to other Stores as per Company’s assignment is a plus

C. Other information:

Work location:

+ Before Opening AEON Xuân Thủy: Working in AEON Hà Đông (Hà Đông, Hà Nội)/ AEON Long Biên (Long Biên, Hà Nội)

+ From Opening AEON Xuân Thủy: Working in AEON Xuân Thủy (Cầu Giấy, Hà Nội) 

Contact information: Ms. Minh Anh (Email: anh.duong@aeon.com.vn)

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